Kasinohotell i Mystic - New London

“Nice hotel to staying in”

“Room was clean and bed was comfortable, hotel is a bit dated. ”

“Our room on the 6th floor was loud with neighbors & the seagulls were horrible. Room was not that clean, hair everywhere Yuck-1⭐️ We moved to another room next day, 5th floor. Room was very clean, comfortable & quiet. Staff was very helpful. 5⭐️⭐️⭐️⭐️”

“We had bed bugs. Came down to the desk and showed them photos/videos. They said they’d contact us but never did. Asked to speak to manager and was denied. Stay would’ve been fine and if they resolved things this review could’ve been avoided. Shuttle service was down also.”

“Such friendly folks at hotel and in the entire area. Wonderful stays always”

“When we were there, our floor, including our room smelled of feces. We checked other floors and they didn’t smell like that. We asked the front desk for assistance and they told us to just run the water. It did not help. We asked for other rooms, they said they were fully booked and couldn’t accommodate that. They did not do anything to assist, nor did they provide anything to comp us for the terrible smell on our floor and in our rooms, except give us an air freshener spray, but only when we...