Strandhotell i Mystic - New London

“Great room and location phenomenal staff very friendly. Booked our next stay already ”

“I didn't eat breakfast and the water wasn't hot in the hot tub. It was warm and got cold fast. The bathroom smelled like cat piss and they need to start remodeling their rooms and paint also.”

“It’s a beautiful inn and location! Our room on the third floor had windows on three sides - views of the river and marina as well as views of Long Island sound. The staff was friendly and helpful! They had some cheese and crackers available in the afternoon, fresh cookies at 7pm (perfect little snack after returning from dinner), not to mention a nice breakfast. Would recommend to anyone looking to get away and enjoy some r&r.”

“Very dirty place. It looks ok but was filthy. We got to choose from two rooms, and at first glance it looked ok. Very dirty floors, hairs from previous guests shaving around faucet, dirty shower curtain, my child itched all night and I hope it was not bed bugs- we slept with the light on rest of the stay… Dirty kitchen table and fridge, steep stairs and no elevator. Insects stuck in bathroom ceiling, very loud AC, lots of trash outside the door, the office was in such a mess etc.”

“It was great.”

“The room was very clean, comfortable, and spacious. The staff was very professional and courteous. Would definitely recommend Best Western Hotel to family and friends.”

“Nice clean hotel. Elevator was broken wish I have known aheayof time I would have asked for a room on bottom floor. It was hard. On my husband to go up and down steps to go in and out ”

“Yes”