Frukost, lunch och middag serveras

Recensioner av Radisson Blu Hotel, N'Djamena

4.5 out of 5
Radisson Blu Hotel, N'Djamena
Quartier Sabangali, Cité du 1er Décembre, N'Djamena

Recensioner

6,8
10 - Fantastiskt i betyg. 11 av 64 recensioner" "
8 - Bra i betyg. 27 av 64 recensioner" "
6 - Okej i betyg. 8 av 64 recensioner" "
4 - Dåligt i betyg. 9 av 64 recensioner" "
2 - Väldigt dåligt i betyg. 9 av 64 recensioner" "

7,6/10

Renlighet

7,6/10

Personal och service

6,8/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Chandramouli, Wildwood

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Safe and nice
Bodde här 1 natt i mars 2024
Svar från Assistant GM 26 mars 2024
Dear Customer,Thank you for your feedback. We are glad to hear that you enjoyed to be part of us.We look forward to welcome you soon.Regard

8/10 Bra

Carol

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice stay. Need better more comfortable chairs in the bedrooms. The staff were courteous and helpful.
Bodde här 12 nätter i februari 2024
Svar från GM ASSISTANT 13 mars 2024
Dear Mrs.Carol,Thank you for your feedback. We are happy to hear that you enjoyed your stay with us and we hope to welcome you soon. Regards

2/10 Väldigt dåligt

Iuliia

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
First of all. The rats in the rooms on the first floor. One was laying dead in the bathroom, when we entered, a bell-boy just took it away with no word of anything. And then during the day and the night you can hear and see them behind your bed, and in the bathroom. Food is unacceptably terrible. Can’t eat. It’s just beung killed by their kitchen. (stuff in the 6th floor even said: don’t even try it, better go in the city) And on the top of all that: on the check-out (we had multiple rooms) they were trying to scam us (particularly one guy Oumar), not attaching our payments to the system that were made on the first day, with swearing and shouting demanding double the payment, and with no apology (manager, another manager did at the end), the problem was solved By ME. A was almost at the stage of "let’s look the video tape from the reception", my contact and the agency of my co-traveler were able to call them, and figure this out. Payment was , obviously, made on the first day, as was told, and that guy was just trying to rob us. Ha, and he also did that: Pay 170500 xef, for the rate of 530 I was like: no, the rate even in the hotel is 580 (in the airport /market it’s 640) He was like: meh, okay And then failed to give me the change Awesome experience. Thank you Radisson
Bodde här 1 natt i februari 2024
Svar från GM Assistante 7 mars 2024
Dear Mrs.Luliia,Thank you for taking the time to share with us your review regarding the stay at Radisson Blu hôtel N'Djaména. We are sorry to hear that you did not enjoyed to be part of us and we sincerely apologize for the inconveniences. The information will be transmitted to each concern department and action will be taken immediately to ensure that such situation will not happen again. We hope to welcome you soon to have another opportunity to show you our best services. Regards

8/10 Bra

Djibrine

Gillade: Renlighet och personal och service
Staff was kind and professional. Facilities can use better maintenance and upgrade. Expensive accommodation for a city with limited options for visitors.
Bodde här 5 nätter i december 2023
Svar från GM Assistante 2 jan. 2024
Dear Mr Djibrine!Thank you for taking the time to share with us your feedback regarding the stay in our hotel. We apologise for the inconvenience caused and the information will be transmitted to the departments for the action required. We hope to welcome you soon to show you how we can satisfy your expectations next time. Kind regards.

10/10 Fantastiskt

Dionne

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från GM Assistante 12 dec. 2023
Bonjour Monsieur/Madame,Merci d'avoir pris le temps de nous noter lors de votre séjour au Radisson Blu hôtel. Nous sommes ravis d'apprendre que vous avez été satisfait et nous espérons vous revoir très bientôt. Cordialement.

10/10 Fantastiskt

Dounoné

Bodde här 1 natt i oktober 2023
Svar från GM Assistante 12 dec. 2023
Bonjour Monsieur,Merci d'avoir pris le temps de nous faire part de votre avis concernant le séjour au Radisson Blu hôtel N'Djaména. Nous sommes ravis d'apprendre que vous avez été satisfait de la qualité de nos services. Nous espérons vous revoir bientôt dans nos locaux. Bien cordialement.

8/10 Bra

Tomomi

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Le personnel est très gentil et amical. Même s’il y avait un grande événement (le jour d'indépendance), c'était calme et je me suis amusé de voir l'armée tchadienne dans l'uniforme traditionnel.
Bodde här 7 nätter i augusti 2023
Svar från GM Assistante 20 aug. 2023
Cher client,Merci d'avoir pris le temps de nous faire parvenir votre avis relatif au séjour au Radisson Blu hôtel N'Djaména.Nous sommes ravis d'apprendre que vous avez aimé être de nôtre et nous espérons vous revoir très bientôt. Cordialement

4/10 Dåligt

Anthony

Affärsresenär
Gillade inte: Personal och service
Pretty bad experience
They did not send the shuttle bus as I requested them to prior to the trip, had to wait 45mn to get my room key, staff entering my room without permission while I was inside etc... Pretty bad experience.
Bodde här 2 nätter i augusti 2023
Svar från FOM 15 aug. 2023
Dear Anthony,We carefully read your e-mail and we sorry to hear it.The driver went at airport so late and then we already take action to correct nextly and the same for the check-in. We ask you to forgive us and we will do better nextly.Kind regards.

8/10 Bra

Kevin

Bodde här 4 nätter i juli 2023
Svar från Khadidja Moussa 20 juli 2023
Mr kevin,Nous avons reçu votre avis en ligne et nous vous en remercions de la notation. l'Equipe travaille afin d'améliorer la qualité de service pour satisfaire le besoin de la clientèle.Bien à vous

2/10 Väldigt dåligt

Nadia

Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I was really surprised by the bad quality of service of Radisson Blu N'Djamena. I am really not happy, I was not expecting such so bad services. The overall areas of the hotel are dirty. mosquitos and flies every where. the breakfast very bad, I found really nothing nice to eat. the fruit were not covered while many flies around. Internet was so weak, I could not even send e-mails or call my family with WhatsApp/Messenger. the Gym was so far and placed in a very dirty area. the personnel not professional. the hotel rates so expensives, as well as the services such as the restaurents and Pressing. Really disappointed from the hotel. I do not recommend at all to any one.
Bodde här 6 nätter i juli 2023
Svar från Assistante GM 10 juli 2023
Dear Nadia,Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire team at Radisson Blu Hotel, N'Djamena, we are sorry that you weren’t wowed by your stay with us. If you have a moment and are willing to share more information regarding your experience, please do no hesitate to reach out to us. I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons. Sincerely, General Manager

8/10 Bra

Andrew

Gillade: Renlighet
Bodde här 1 natt i juni 2023
Svar från Front Office Manager 6 juli 2023
Dear Andrew, Thank You for your recent stay with us. Thank You for Your feedback that is so important for us.thank you for staying at Radisson Blu Hotel N'Djamena and we hope that we will have the pleasure to welcome you back shortly in this property.kind regards.

2/10 Väldigt dåligt

Michiel

Bodde här 2 nätter i juni 2023
Svar från Front Office Manager 21 juni 2023
Dear Mr MichielThank You for your stay with us. Thank You for Your feedback that is so important for us. Please note that we are actually working hard and very seriously to improve our service in general as well as some of our rooms equipments. We would be pleased to make sure you will fully enjoy your next stay. I hope that we will have the pleasure to welcome you back shortly in this property and take care of You. Kind regards

8/10 Bra

Justin

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
This is probably the best place to stay in Chad. Spacious, comfortable, and beautiful location in the Chari River.
Bodde här 1 natt i maj 2023
Svar från Assistante GM 15 maj 2023
Dear Mr. Justin,Thank you for taking your time to share with us your review regarding your stay at Radisson Blu Hotel N'Djamena.We are delighted to hear that you enjoyed to be part of us.We hope to welcome you soon.Warm regard.

8/10 Bra

Alexandre

Affärsresenär
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
One of the best options in Ndjamena
The hotel is big and comfortable. It's probably one of the best options in town. The staff is very professional and welcoming. They always try to do well to help customers. The hotel is spacious, as well as the swimming pool. The restaurant service and room service are fast. The breakfast is OK but the smoked fish is hard to swallow anyway. The French baguette is missing, which exists elsewhere and in bakeries outside. There should be a little more fresh produce and fewer cans anyway. In the rooms, the carpets could have a deep cleaning at least once a month; some stains do not disappear and suggest that the need is real. I would definitely come back and recommend this hotel
Bodde här 4 nätter i april 2023
Svar från Assistante GM 15 maj 2023
Dear Alexandre,Thank you for taking your time to share with us your review regarding your stay at Radisson Blu Hotel N'Djamena.We are delighted to hear that you enjoyed to be part of us.We hope to welcome you soon. Best regard.

10/10 Fantastiskt

Mildred, Rockville

Bodde här 3 nätter i mars 2023

4/10 Dåligt

Jules

Gillade inte: Boendets skick och faciliteter
The internet was like a yoyo. It is terrible and i krpt changing rooms
Bodde här 2 nätter i mars 2023
Svar från GM Assistant 23 mars 2023
Dear Jules,thank you for taking the time to share with us your review during your stay at radisson Blu hotel N'Djamena.We appologise that you did'nt enjoy to be part of us because your expectations did not meet.We will share your point of view to each departement and actions will be taken to evoid such situation.we hope to welcome you soon to satisfy more your expactions by ours services.Regards

10/10 Fantastiskt

Asong

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything is nice
Bodde här 1 natt i mars 2023
Svar från GM Assistant 3 mars 2023
Dear Asong,thank you for taking the time to share with us your review.We are glad to hear that you enjoyed your stay at Radisson Blu hotel .We hope to welcome you very soon.Regards.

6/10 Okej

Joe

Bodde här 2 nätter i oktober 2022

10/10 Fantastiskt

Kenneth

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room was good. We did not want to eat off of the $40. buffet and were forced to eat in the bar to be able to order off of the menus. I found the hotel good but the Resturant service fair.
Bodde här 3 nätter i september 2022
Svar från Assistante GM 13 sep. 2022
dear customer, thank you for taking the time to share with us your opinion regarding your stay at the radisson blu hotel. we apologize for the inconveniences encountered and actions will be taken to avoid such situations in the future.We hope to see you again soon to best meet your expectations.Cordially.

6/10 Okej

Paul

Bodde här 2 nätter i september 2022

6/10 Okej

Nadjitessem

Bodde här 11 nätter i augusti 2022
Svar från Assistante GM 19 aug. 2022
Cher Client,Merci d'avoir pris le temps de partager avec nous votre séjour au Radisson Blu Hotel.Nous nous excusons pour les imperfections et les dispositions seront prises pour qu'à l'avenir vos attentes soient satisfaites.nous espèrons vous revoir bientôt.Bien Cordialement.Radisson Blu hotel N'Djaména.

8/10 Bra

Nedoumal

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
RAS
Bodde här 3 nätter i juli 2022
Svar från Assistante GM 19 aug. 2022
Cher client,Nous vous remercions d'avoir pris le temps de partager avec nous votre avis relatif au séjour passé au Rasisson Blu hôtel.Nous sommes heureux d'apprendre que vous avez passé de bons moments dans nos locaux et nous espèrons vous revoir bientôt.bien cordialement.Radisson Blu Hotel N'dajména.

8/10 Bra

Eric

Bodde här 4 nätter i juli 2022

10/10 Fantastiskt

Abubekr

Bodde här 3 nätter i juni 2022

4/10 Dåligt

Kaïs Ben Hadj

Gillade: Renlighet
Gillade inte: Personal och service
I didn't like the transportation from hotel to airport at 2 a.m. We were 4 people in Un small car with 6 or 7 suitcases like the sheep. We had a confirmation from hotel that the transportation was free and with bus. When we were in the airport, we lose more 30 minutes with police and driver. He wanted the money for transport and he kept our suitcases. Finally, we paid him but the problem wasn't money. The problems were a confirmation form hotel and a small car.
Bodde här 7 nätter i januari 2022
Svar från Assistante GM 21 feb. 2022
Dear Kaïs Ben, Thank you for taking the time to send us your review regarding your stay at Radisson Blu. We apologize for the inconvenience encountered. The information will be passed on to the departments concerned for immediate action so that such situations cannot recur in the future. We hope to see you soon. Cordially.

8/10 Bra

Kamal

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i januari 2022
Svar från Assistante GM 21 feb. 2022
Cher client, Merci d'avoir pris le temps de nous écrire pour donner votre avis concernant votre séjour au Radisson Blu N'Djaména. Nous sommes contents d'apprendre que vos attentes ont été atteintes par nos staffs. Nous espérons vous revoir très bientôt . Cordialement.

8/10 Bra

Amgad

Bodde här 7 nätter i januari 2022

2/10 Väldigt dåligt

Alexandra

Bodde här 3 nätter i december 2021

6/10 Okej

Amar

Bodde här 7 nätter i oktober 2021

6/10 Okej

Amar

Bodde här 6 nätter i oktober 2021

8/10 Bra

Jean-Baptiste

Bodde här 1 natt i oktober 2021

4/10 Dåligt

PAUL GERALD

Bodde här 3 nätter i augusti 2021

2/10 Väldigt dåligt

Verifierad resenär

Bodde här 4 nätter i juni 2021

2/10 Väldigt dåligt

Jun Yub

Bodde här 4 nätter i november 2020
Svar från The Hotel Manager 4 feb. 2021
Mr. Jun Yub Thank You for your recent stay with us. I am really sorry that your stay was not as good as you expected. Please note that we are actually oworking hard to improve our service and some of our rooms equipment. I hope that we will have the pleasure to welcome you nback shortly and take care of You. Best regards.

6/10 Okej

WALEED

Bodde här 4 nätter i december 2020
Svar från The Hotel Manager 4 feb. 2021
Mr. Waleed. Thank You for your recent stay with us. Thank You for Your feedback that is so important for us. Please note that we are actually working hard and very seriously to improve our service in general aas well as some of our rooms equipments. We would be pleased to make sure you will fully enjoy your next stay. I hope that we will have the pleasure to welcome you back shortly in this property and take care of You. Best regards.

4/10 Dåligt

Parfait

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hôtel nécessitant une privatisation,propreté nulle impossible d’appeler la réception depuis sa chambre, des soucis avec la télé et même la lumière
Bodde här 3 nätter i november 2020
Svar från - 24 nov. 2020
Cher Parfait, nous vous remercions d'avoir partagé votre avis concernant votre séjour dans notre hôtel. Nous vous présentons nos excuses pour les souci avec la télé, la lumière et la propreté, rencontrés ce moment-là. Vos commentaires ont été redirectionnés vers les services concernés pour améliorer la qualités de nos services. Nous espérons vous avoir à nouveau comme client pour un futur séjour dans notre établissement.

8/10 Bra

Amein

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It’s ok
Bodde här 7 nätter i augusti 2020
Svar från Moussa Gody Khadidja 8 sep. 2020
Dear Guest, Thank you for the trust shown in the RadissonBlu hotel N’Djamena. we have taken note of your appreciation and will work tirelessly to improve the quality of our services. We remain at your service. Looking forward to welcoming you back to our premises, we remain at your service. Good reception to you. Cordially. Manager Reservation

6/10 Okej

Daniel

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
OK
Mixed opinion really: only luxe option, friendly staff, lovely pool area and breakfast Cons: wifi isn’t great, no telephones in the room, rooms are very run down, my room wasn’t clean on arrival, the hotel couldn’t find my reservation (despite me showing them three times), when I asked for them to call a taxi they called a chauffeur who was 3x the price of ordinary taxies
Bodde här 2 nätter i mars 2020
Svar från Moussa Gody Khadidja 16 mars 2020
Dear Mr. Daniel, First of all, thank you for the confidence shown in the Radisson Blu hotel N’Djamena. It is with attention that we have gone through your message. Thank you for your encouragement, your relevant remarks regarding cleaning will be taken into account. We will therefore improve our current cleaning process for better customer satisfaction. Regarding the taxi rental, it is an independent service of the hotel that pays for the space, we will see with him for a reasonable price. Efforts are being made for the internet and the telephone. we wish you good reception of this message. Hope to receive you very soon again in our premises, we remain at your disposal. Cordially

8/10 Bra

Michael

Affärsresenär
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
One of the best in Chad
This is one of the better "western" style hotels in Chad. It is the hub for important meetings for business and religious activity and a very secure site. The location - on the river is extraordinary, the meals were excellent. The only downside was the quality of the rooms. Spacious, comfortable bed, but not cleaned as best as possible. This is a small issue compared to all the other excellent ratings I give the hotel. The staff were clearly trained well, providing best of service. Be aware, in Chad that credit cards do not often owrk. Either pay your hotel bill in advance or bring cash.
Bodde här 5 nätter i februari 2020
Svar från The Hotel Manager 6 mars 2020
Good morning Mr. Michael. Thank You for tour trust towards Radisson Blu Ndjaména ans for tour feedback. We have noted jour remarks. We will continue to work hard for tour Guests satisfaction while improving the general cleaning of the Hotel. Waiting for the pleasure to welcome you back, we remain et jour permanent disposal. Best regards. The Hotel Manager

4/10 Dåligt

PAUL GERALD

Affärsresenär
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
standards are dropping in NDJ
Electronic key did not work. After 3 journeys to and fro to reception I received a normal key. Previous visit nespersso machine, bathrobes and slippers. None this time. No batteries in TV remote. 30 mins wait to print invoice at reception again
Bodde här 2 nätter i februari 2020
Svar från The Hotel Manager. 14 feb. 2020
Good afternoon Mr. Gerald. I confirm reception of your message that I have carefully read. Thank you for your remarks. We will adress the issue above mentioned issues and solve ; I will be personnally involved in the process. The satisfaction of our Clients is very important for us. Best regards. The Hotel Manager.

2/10 Väldigt dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This hotel is incredibly bad. with Mosquitoes flying everywhere in the lobby. The food is simply uneatable and the room service is below the lowest imaginable point.
Bodde här 12 nätter i januari 2020
Svar från Customer Care 29 jan. 2020
Thank you for taking the time to provide us with some feedback. We apologize for the cleanliness of the lobby, condition of the food and the service you received from the staff during your stay. Knowing about your experience is very important to us as it helps us to improve and necessary measures shall be taken to change the aspects you indicated. We will look at your review in fine detail and use it to help polish our operations. We sorely regret that your trip did not turn out as expected, and we hope we can redeem ourselves if you decide to return to us in the future.

8/10 Bra

Massimo

Reste i grupp
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2020
Svar från The Hotel Manager 14 feb. 2020
Good morning Mr. Massimo, Thank You for your trust towards The Radisson Blu Hotel Ndjamena. We have been very proud to welcome you in Ndjamena. We will more than proud to welcome you back. I remain at your permanent disposal. Best regards. The Hotel Manager

8/10 Bra

Patrick

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i december 2019

2/10 Väldigt dåligt

Colette Jeannine

Bodde här 4 nätter i oktober 2019

10/10 Fantastiskt

Lincoln

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Radisson Blu was golden
My room was clean, neat and spacious. The front desk staff were unfailingly polite, and they even arranged for me to take catch a ride on the hotel shuttle to the pharmacy one night. In addition, food at the two hotel restaurants I ate in for breakfast and dinner every day served delicious food.
Bodde här 7 nätter i oktober 2019

4/10 Dåligt

Zainab

Affärsresenär
Gillade inte: Personal och service och boendets skick och faciliteter
Bad experience
The Hotel is poorly maintained. Very dirty. Service is bad internet is not working properly nor the TV inside the room . Food quality was very poor I went to the restaurant to order food for room service because when you call the room service no one answer! While I was marking the order a mouse pass by inside the restaurant when I informed the Manager he didn’t care much. The telephone also is not working in the room .
Bodde här 6 nätter i september 2019
Svar från DG 17 sep. 2019
Dear Customer, We thank you for taking the time to share your comments with us during your stay at Radisson Blu hotel Ndjamena . We regret that your experience has not lived up to your expectetions and we hope that you will give us the opportunity to show that this experience doesn't reflect the usual level of service of the hotel. we took note of your comments that were immediately tranmitted, and actions were put in place to prevent this kind of situation. Best regards

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade: Renlighet
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i augusti 2019
Svar från DG 17 sep. 2019
Dear Customer We thank you for taking the time to rate us, we take into account all those you have noted and an immediate action will be made to satisfy you next time. Best regards

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i augusti 2019
Svar från DG 17 sep. 2019
We thank you for your visit to our hotel and for taking the time to rate us. We hope to welcome you very soon

8/10 Bra

AJAY SINGH

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel
Good hotel
Bodde här 6 nätter i augusti 2019
Svar från khadidja Moussa Gody 29 aug. 2019
Cher Monsieur Singh, Nous sommes très honoré d'être très bien noté par rapport à votre séjour dans notre établissement et nous serons toujours au service de notre clientèle pour un service qualité-prix. Recevez notre sincère reconnaissance. Bien cordialement Khadidja Moussa Gody Supervisor reservation

8/10 Bra

Matthew

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great space and very clean. Staff courteous and very helpful. Breakfast was very good, but the only fault I had with the hotel was the evening meals. Not too bad, just not great. Otherwise, everything with the hotel was great.
Bodde här 2 nätter i april 2019
Svar från Slim Larbi 16 juli 2019
Dear Matthew, Thank you for taking the time to give your opinion on your recent stay with us. On behalf of all the staff of Radisson Blu Hotel N'Djamena, I would like to thank you for having trusted us and I hope to have the pleasure to welcome you again very soon! Best Regards.