Hotell i NUSTAR Resort & Casino

“Beautiful Hotel, Disappointing Guest Experience.The hotel itself is beautiful, and we truly enjoyed our stay. However, one unpleasant encounter with a staff member named Christine left us disappointed.My friends and I, who were visiting from the US, were having a wonderful time taking photos and making memories when Christine approached us and rudely reprimanded us, saying that taking pictures in the lobby was not allowed. We were caught off guard by her approach and the way she spoke to us.The...

“I had a wonderful stay overall. The customer service was truly amazing — every staff member I interacted with was attentive, friendly, and genuinely committed to making the stay comfortable. The amenities were excellent and added real value to the experience. One of the highlights was the executive lounge. The access was impeccable, offering a top‑notch selection of assortments with great variety and quality. It felt like a premium experience throughout.”

“Hjälpsam och accommodating staff. The hotel is top 5 stars and the breakfast is extremely good with lots and loads of choices.”

“Great location but we had a room that was not good, found a cockroach and not very premium than what we’ve expected”

“Rent och fint. Bra frukost i trevlig miljö. Otroligt trevlig och hjälpsam personal. Smidig in och ut checkning inget att klaga på. Nära läge till hamnen.”

“Rent rum och nära till allt.”

“Stannade här i 14 dagar och helhetsintrycket är 5 av 5. Allt fungerade perfekt sett till prisläget och personalen var genuint trevlig och hjälpsam. Takbaren var fantastisk med grym utsikt och bra service. Priserna är höga, men det är också vad man kan förvänta sig av en takbar på ett hotell som detta. Frukosten var bra, särskilt om man kom tidigt. Efter klockan 9 blev det betydligt mer folk och personalen verkade ganska stressad. Sammantaget en väldigt bra vistelse och jag skulle gärna bo här...

“Great hotel in aspects. Wonderful service from the personnel. Fresh, clean rooms. Excellent location, using the grab app.”

“Jättebra fint hotell och trevliga personal”

“all”

“The Sheraton Cebu Mactan Resort in Lapu-Lapu City, Philippines, is hands down one of the BEST hotels my daughter and I have ever experienced! From the moment we arrived, the hospitality was simply extraordinary. Every staff member, from the front desk, concierge, valet and security to the restaurants, room service, shops, and housekeeping, treated us with such genuine kindness, warmth, and respect. A special thank-you to Darryl in room service and CJ in the restaurant, who were absolutely...

“Nytt och fräscht hotell. Fantastisk personal och god service. Enda negativa var dåligt ljudisolerade fönster mot högtrafikerad gata.”

“Good location and a very nice hotel”

“Rummet och personalen var bra, frukosten också. Strandområdet var trevligt, men det fanns för få stolar och när vi skulle beställa mat fanns inte allt tillgängligt. ”