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Recensioner av Clubhouse Hotel

3.5 out of 5
Clubhouse Hotel
Seabank Road, 45, Nairn, Scotland

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 40 av 94 recensioner" "
8 - Bra i betyg. 33 av 94 recensioner" "
6 - Okej i betyg. 10 av 94 recensioner" "
4 - Dåligt i betyg. 9 av 94 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 94 recensioner" "

8,6/10

Renlighet

8,2/10

Personal och service

7,4/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

4/10 Dåligt

Åsa

Gillade inte: Personal och service
Urusel service Fick vänta över en timme på mat som sedan serverades bränd men förklaring marinad Allt tog mycket lång tid Frukost 40min för att få en toast Suck Rena rum
Bodde här 1 natt i augusti 2019

10/10 Fantastiskt

Monica

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fab room
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Kim

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Access was by key safe and I Couldn’t get the key out of the key safe on the first night, So no access to my room and had to go to relatives for the night . The hotel was very clean, warm and comfortable accommodation. Would stay again
Bodde här 4 nätter i december 2023

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic
Fantastic stay, room was perfect, with everything you could possibly need and very spacious. Nice restaurant/ bar area.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Leslie

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
was very clean and tidy ...will stay there again one let down was there was no staff available when i turned up to book in so had to come back later
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

James D

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The accommodation was quite pleasant. It was very low-key with just about everything "do as you please." We rarely saw the staff but when we did they were pleasant and helpful. The sofa bed in an area separated from the bedroom by a door was a real surprise. This suited us very well as the sofa bed was entirely satisfactory as a second bed.
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

lisa

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room was the best we stayed in. The restaurant had good food. Just understaffed
Bodde här 1 natt i september 2023

8/10 Bra

Lisa

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very comfortable facility and rooms with a restaurant option for supper.
Bodde här 1 natt i september 2023

8/10 Bra

Patricia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Historic Narin
The bed was very comfy. But stairs very steep to 3rd floor and shower very small. Would have been nice to have a cloth floor mat- not a cheap paper floor mat. I liked the cozy room up in the eves of the 3rd floor.
Bodde här 3 nätter i september 2023

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Shower not very big. Nobody at reception to check out, just to leave room key at desk. breakfast in separate hotel.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Brian, Oak Brook

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Quiet, clean hotel near the Nairn Golf Club and city center
Bodde här 2 nätter i september 2023

6/10 Okej

Verifierad resenär

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Better Days
Rather cramped.Toilet roll holder falling off the wall. In an extension room, door lock not secure….Clubhouse had been a highly rated hotel but sadly past it’s prime… told it is for sale . Let’s hope someone buys it and gives it TLC……
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Sarah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023

4/10 Dåligt

paolo

Gillade: Renlighet
Gillade inte: Personal och service
Totale assenza di personale
Bodde här 1 natt i juli 2023

8/10 Bra

Eric

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bien placé. Propre. À quelques minutes de marche de tout.
Bodde här 1 natt i juli 2023

4/10 Dåligt

Dave

Affärsresenär
Gillade inte: Renlighet
The hotel itself is ok, a bit dated but not bad. We stayed two nights and the room didn’t get made or towels changed in between. Even after telling reception we had no towels and would need some for when we got back from our meal to use in the morning, we still had none and the reception isn’t manned after the bar closes, which was about 9.30!!
Bodde här 2 nätter i juli 2023

8/10 Bra

Barry

Bodde här 2 nätter i juli 2023

4/10 Dåligt

Stacey

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
DISGUSTINGLY FILTHY
Theres is no way this is a 4 star hotel! Wouldnt even give it 1!! Firstly, theres hardly any staff. We were shown to room 14 (outside) where there was still a paint sheet down at the door. The room was tiny but thats not an issue. The issue was the cleanliness. It was DISGUSTING. The ceiling light, which I would hardly ever take notice of, was so thick with dust and cobwebs, you may have thought it was frosted glass but no, it was just filthy!! Toiletries are supposably supplied, well the hand soap dispenser unit was empty, not even an empty bottle just nothing in it! There was a bottle of tesco Alcohol gel was on the sink, this is not an alternative to washing hands! There was no shower/hair gel in the dispenser however there was an empty bottle. We hadnt noticed this until late evening when we were back to the room so the only member of staff available was the barman. He was friendly and to his credit he did manage to get us a few mini bars of soap but also handed us half a bottle of radox bath soak!! I dread to think this is what they are filling up the hair and body shower gel dispensers with!! The bed sheets had a musty scent!! Once you notice the skirtings of the room, you want to unsee it!! They too are filthy. The hotel does NOT offer breakfast and there not a single member of staff available in the morning. Thankfully we only stayed one night which was long enough. We definitely WONT stay here again. At £121 for 1 night I feel robbed.
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Sharon

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We had a lovely large room #12 with 2 sofas and a king bed and large tv. Made for good room time after walking down to dinner on the seashore
Bodde här 2 nätter i maj 2023

10/10 Fantastiskt

Pamela Pizzala

Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Graeme

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All that we needed for a 1 night stay.
Bodde här 1 natt i april 2023

10/10 Fantastiskt

Gary

Bodde här 1 natt i april 2023

10/10 Fantastiskt

Fiona

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2023

8/10 Bra

Greg

Bodde här 1 natt i mars 2023

8/10 Bra

Pamela

Gillade: Renlighet och boendets skick och faciliteter
A very good hotel. It is situated in a good place. Staff are very friendly
Bodde här 2 nätter i november 2022

10/10 Fantastiskt

Barry

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2022

8/10 Bra

Isabelle

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Super séjour à Nairn !
Bodde här 5 nätter i september 2022
Svar från Sylvia 27 sep. 2022
Merci Isabelle

8/10 Bra

Lesley

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
All good
Yes everything was good . No problems at all .
Bodde här 1 natt i september 2022
Svar från Sylvia 20 sep. 2022
Thank you Lesley for your lovely review

10/10 Fantastiskt

craig

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2022
Svar från Sylvia 12 sep. 2022
Thank you so much Craig for your great review

10/10 Fantastiskt

Sally

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2022
Svar från Sylvia 5 sep. 2022
Thank you so much Sally for your review and we hope to see you again soon.

10/10 Fantastiskt

Kenneth

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
In the clubhouse
Loved my stay at the clubhouse. Looking forward to my next stay
Bodde här 3 nätter i augusti 2022
Svar från Sylvia 1 sep. 2022
Thank you Kenneth for your review and we look forward to having the pleasure of your company again.

10/10 Fantastiskt

ELSPETH

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2022

10/10 Fantastiskt

philip

Bodde här 7 nätter i juli 2022

10/10 Fantastiskt

GARY

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent stay
Great service and very clean room very spacious
Bodde här 1 natt i juli 2022
Svar från Sylvia 25 juli 2022
Thank you for your review Gary. It was a pleasure having you stay at the hotel and we hope to see you again soon.

10/10 Fantastiskt

Hannah

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful experience
Amazing hotel, staff very kind and willing to help. The restaurant food was wonderful and had a variety of choice as well. Hotel room and facilities were very clean. Overall a great stay.
Bodde här 2 nätter i juli 2022
Svar från Sylvia 13 juli 2022
Thank you so much Hannah for your review. We are so glad you enjoyed both the room and food in our hotel and we hope to see you again.

6/10 Okej

GORDON

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff who were there, very friendly and helpful. Unfortunately breakfast was not available any morning and dinner was not available on two evenings due to staff shortages.However on the nights we had meals, the food was excellent and portion size good. We were told we should have been notified by Expedia when booking that breakfast was not available at this hotel, but no message was ever received.Had we known breakfast was not available on site, we would not have made the booking as this is part of the holiday experience.
Bodde här 4 nätter i juli 2022
Svar från Kaya, Hotel Manager 14 juli 2022
Hi Gordon, I am sorry that the breakfast situation put a dampener on your stay. Unfortunately the worldwide staff shortages are taking a toll on us all and we are relieved to at least be able to offer an alternative as opposed to nothing at all. Thank you for your review, we appreciate any feedback and are glad you enjoyed the food you had while staying with us.

6/10 Okej

GAVIN

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
Slightly disappointing
Disappointed to arrive and find kitchen had been shut all day. If this was known then I would have stayed elsewhere. Rooms were fine and spacious.
Bodde här 1 natt i juni 2022
Svar från Sylvia 22 juni 2022
Hi Gavin I apologize due to staff shortages, there was no restaurant on the day of you stay. We do try and inform guests if this is going to happen, but unfortunately in your case this did no happen

8/10 Bra

Stephen

Gillade: Renlighet, personal och service och rummets bekvämlighet
A pleasant stay
The room was newly refurbished and comfortable especially the bed. The en-suite was clean but rough around the edges. The finish was poor and the seal on the shower side was broken. The restaurant was nice and the food was good. They catered for gluten free reasonably well. We had to go to the sister hotel down the road for breakfast. We were the only ones there, but the breakfast was nicely cooked to order. Parking was easy and near to the room for carrying luggage.
Bodde här 2 nätter i juni 2022
Svar från Sylvia 21 juni 2022
Dear Stephen Thank you so much for visiting us at the hotel and we look forward to seeing you again. Kind regards

10/10 Fantastiskt

Jacqui

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Faultless
Huge room, very modern and looked brand new
Bodde här 1 natt i maj 2022
Svar från Sylvia 13 juni 2022
Hi Jacqui Thank you for your review and we hope to welcome you back soon. Kind regards

8/10 Bra

Ann

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Currently they do not offer breakfast on the property but at amother hotel close by. Clean modern, off road parking excellent shower
Bodde här 1 natt i juni 2022
Svar från Sylvia 13 juni 2022
Hi Ann Thank you for coming to stay at our hotel and we look forward to seeing you again. Kind regards

8/10 Bra

Kenneth

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jubilee week
Overall my son and I had a pleasant stay, unfortunately the chef was unavailable so we didn’t have a full experience. Having said that we do intend a return visit
Bodde här 3 nätter i maj 2022
Svar från Sylvia 13 juni 2022
Thank you Kenneth for your review. We are so sorry our restaurant was closed on your visit, but we hope you get to enjoy our food on your return Kind regards

4/10 Dåligt

Kerr

Affärsresenär
Gillade inte: Personal och service
Bodde här 1 natt i maj 2022
Svar från Kaya 29 maj 2022
We welcome any reviews and strive to better ourselves with any feedback. If you could please get in touch to let us know where we could have done better as I can’t see any comment left by yourself that lead to a poor review. My email address is kaya@clubhousenairn.com. Many thanks.

6/10 Okej

Verifierad resenär

Gillade: Rummets bekvämlighet
Stayed here a few years ago and it was a lot better. Standards aren’t as high now. Still an ok stay.
Bodde här 1 natt i maj 2022
Svar från Sylvia 13 juni 2022
Thank you for your review and we strive to achieve a higher standard in everything we do. Kind regards

10/10 Fantastiskt

William

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great value hotel
Everything about mystaywasexcellent from the massive bed to the 42inch t on the wall. Couldn’t fault it.
Bodde här 4 nätter i maj 2022
Svar från Sylvia 16 maj 2022
Dear William Thank you for a fantastic review and we hope to see you again soon

6/10 Okej

David

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2022
Svar från Kaya, General Manager 12 maj 2022
Thank you for your review David! Please let us know how we can improve your stay in future as any feedback is greatly appreciated and will be taken on board. Many thanks!

10/10 Fantastiskt

Carlton

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2022
Svar från Kaya General Manager 7 maj 2022
Thank you for your review! We look forward to hopefully welcoming you again soon.

10/10 Fantastiskt

Paris

Bodde här 1 natt i maj 2022
Svar från Kaya Gill, General Manager 3 maj 2022
Thank you so much for your review,we are glad you enjoyed your stay and hope we may see you again.

10/10 Fantastiskt

GRAEME

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
.
Very pleasant overnight stay. Comp upgrade to annex double. Clean, tidy and well equipped room and en suite
Bodde här 1 natt i april 2022
Svar från Kaya Gill, General Manager 27 apr. 2022
Thank you so much for your review! Many thanks, Kaya The Hotel Manager.

8/10 Bra

Patricia

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Every thing was good would recommend
Bodde här 1 natt i mars 2022
Svar från Kaya Gill, General Manager 10 apr. 2022
Thank you so much for your review. We hope to see you again soon.

2/10 Väldigt dåligt

Verifierad resenär

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och rummets bekvämlighet
Don’t waste your time
Bar & restaurant closed when asked. Was told bar closed due to COVID, restaurant closed by council. When asked told to go to a named pub, 10 min walk, who advised no food at most places on Mon/Tues. Did call 2 restaurants, no tables. Fish n chip van in lay-by. Return to hotel 19,45, door closed, no one on reception, had to let ourselves in. No water in room, as no bar or restaurant or reception, not even a glass of water available. A basic human requirement. Room literature stated bar/restaurant closed, but no list of alternative places for dinner or breakfast. No one at reception for checkout so unable to complain. Very disappointed. Would not recommend especially after a 600 mile journey of of holiday.
Bodde här 1 natt i september 2021