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Recensioner av Acacia Tree Lodge

3 out of 5
Acacia Tree Lodge
Marula Lane, Nairobi

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 42 av 62 recensioner" "
8 - Bra i betyg. 16 av 62 recensioner" "
6 - Okej i betyg. 1 av 62 recensioner" "
4 - Dåligt i betyg. 1 av 62 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 62 recensioner" "

9,8/10

Renlighet

9,6/10

Personal och service

8,4/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Torgny

Bodde här 1 natt i december 2022

10/10 Fantastiskt

Ndagi

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellence and Comfort for a greater good
This is a very cosy place to stay. Despite being a hotel, you get the feeling of being at home with very intentional and friendly customer service. The staff were extremely warm and proactive in offering help. And the food options from Zeke’s Cafe, right on the property, were excellent! Can’t rave too much about this place that provides excellent customer service, all for a greater good!
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Akiko

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Brendan

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Acacia tree lodge was a comfortable, clean, and safe stay in a lovely part of town.
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Diana

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely quiet hotel with amazing staff
Bodde här 1 natt i maj 2023
Svar från cj 26 juli 2023
Dear Diana,It was an honor to host you.

8/10 Bra

Sanne

Bodde här 2 nätter i april 2023

10/10 Fantastiskt

Jan-Erik

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A place with a positive atmosphere
Acacia Tree Lodge is a place with a very welcoming atmosphere. The service is excellent. Food is always served quickly and is great. Rooms are spacious, nicely decorated and comfortable. When in Nairobi again, I hope to be back.
Bodde här 7 nätter i april 2023

8/10 Bra

David K

Bodde här 1 natt i januari 2023
Svar från stephen. 13 feb. 2023
Dear David, Thank you for your rating and reviewing us.Regards,

2/10 Väldigt dåligt

Jocelyn

Bodde här 1 natt i februari 2022

6/10 Okej

Richard

Gillade: Personal och service
Staff is excellent. I only had one meal, breakfast and I thoroughly enjoyed it. Sleep wasn’t great, there’s a lot of mosquitoes with no net to protect yourself. I had to literally hunt and kill them before going to sleep but a ton were still buzzing around my face which I were too lazy to hunt them down.
Bodde här 2 nätter i oktober 2021
Svar från Dunstone 3 nov. 2021
Thank you for staying with us. We are glad you enjoyed your breakfast. We apologize that we were not able to provide a peaceful night, we have addressed your concern and it will no longer be an issue. We are looking forward to hosting you again!

10/10 Fantastiskt

Gary Duane, Southaven

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient location in Karen. Comfortable room. Excellent breakfast!
Bodde här 6 nätter i augusti 2021

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very clean and conveniant
Bodde här 1 natt i juli 2021
Svar från Team Leader 22 juli 2021
To our dear esteemed guest. We highly appreciate your choice to stay at Acacia Tree Lodge. We are humbled by your review and we promise to keep on this positive track onwards. We welcome you to stay with us during your next trip to Nairobi. Best regards.

8/10 Bra

Frank

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i januari 2021
Svar från Team Leader 12 jan. 2021
Dear Frank. We appreciate your choice to stay at Acacia and look forward to your next visit. Your review has humbled us and will make us improve our services to a higher level. Best Regards

10/10 Fantastiskt

Britton

Bodde här 1 natt i december 2020
Svar från Team Leader 12 jan. 2021
Dear Britton. We highly appreciate your choice to stay at Acacia Tree and we are looking forward to your next visit. We are humbled by your review and this will help us improve our services to a higher degree. Best regards

10/10 Fantastiskt

Sanjay, Ohio

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Cleanliness landscape I was shown a room with a kitchen on the web when I booked but I stayed in a room without kitchen. My best stay in Kenya. Keep it up!
Bodde här 3 nätter i november 2020
Svar från Team Leader 25 nov. 2020
Dear Sanjay, Thank you for staying with us. We are sorry we were unable to provide room with kitchen due to its occupation. Looking forward to your next visit.

10/10 Fantastiskt

Christian

Bodde här 1 natt i november 2020
Svar från Team Leader 12 jan. 2021
Dear Christian. We highly appreciate your choice of Staying at Acacia Tree always and talking to you was a blessing due to the riches of wisdom you shared. Your review has greatly humbled us. Best regards.

10/10 Fantastiskt

Maura

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
True gem at affordable price
I thought the reviews were too good to be true, but the Acacia Tree really is a gem, and at a great price! The hotel and rooms were very clean and tastefully decorated, bed was comfy, and staff were friendly. Karen is also a lovely part of Nairobi and close to some of the best attractions (car or Uber needed). I will definitely be back if I can get a room again at this top rated hotel.
Bodde här 1 natt i november 2020
Svar från Team Leader 12 nov. 2020
Dear Maura, We highly you choice to stay at Acacia Tree Lodge- Karen. We are looking forward to hosting you again on your next trip to Nairobi. Please note that we are humbled by your review and promise the best on your next visit.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Très calme, décoration de très bon goût, service impeccable et attentionné.
Bodde här 3 nätter i februari 2020

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i februari 2020
Svar från Team Leader 27 feb. 2020
Dear Esteemed customer, We appreciate you choice to stay at Acacia Tree Lodge and we are humbled by your review. Looking forward to hosting you again on your next trip. Best Regards.

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i januari 2020
Svar från Team leader 27 feb. 2020
Dear Esteemed Guest. We value and highly appreciate your stay with Acacia Tree Lodge and greatly humbled by your review. Looking forward to your next visit. Best Regards.

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and secure with pleasant staff. Excellent WiFi
Bodde här 2 nätter i november 2019
Svar från Team Leader 19 nov. 2019
We highly appreciate your choice to stay at Acacia Tree Lodge and we are humbled by your wonderful review. We look forward to your coming again. Best Regards

8/10 Bra

Bonnie, USA

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
All staff were excellent -- friendly, attentive, and always provided excellent service. The property is clean and well maintained however small. The photo you see is it for the lobby/dining room. I rolled right out of the twin bed and onto the floor. It was just small.
Bodde här 1 natt i september 2019
Svar från Team Leader 14 okt. 2019
We highly appreciate your review about us and promise to address the concerns raised. Looking forward to your next visit. Best Regards.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel stands in well maintained gardens in a secure and serene environment, in a quiet residential area, away from the traffic and noise of downtown Nairobi. Within easy reach of giraffe centre and Nairobi National Park together with Wilson airport, as well as new shopping malls and local bars.
Bodde här 2 nätter i oktober 2019
Svar från Team Leader 11 okt. 2019
We highly appreciate your choice to stay at Acacia Tree Lodge and your review has greatly humbled us and given us an impetus to keep giving the best we can to our esteemed guests. Looking forward to seeing you again. Best Regards.

8/10 Bra

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2019
Svar från Team Leader 2 okt. 2019
We are grateful and fully appreciate your review and just because you chose, you put a smile on the face of a needy child. Best Regards.

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property with good food and very friendly staff. Convenient location in Karen near David Sheldrick Elephant Orphanage, Giraffe Center, and Karen Blixen Meuseum.
Bodde här 2 nätter i augusti 2019
Svar från Team Leader 29 aug. 2019
We as Acacia Tree appreciate your choice and support to stay with us.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location of the Acacia Tree Lodge is excellent, the property secure & clean and our stay was very enjoyable. Would highly recommend this Lodge as a delightful alternative to the high priced options in this area.
Bodde här 2 nätter i maj 2019
Svar från Team Leader 16 aug. 2019
We highly appreciate your choice to stay with us. We wish you "The Best"

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2019
Svar från Team Leader 29 aug. 2019
Your choice to stay with us is highly appreciated and humbled us, to work even harder to improve on our guest experience.

10/10 Fantastiskt

Verifierad resenär

Bodde här 21 nätter i mars 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
El café buenazo, el desayuno delicioso, variado. Camas cómodas, un pcoo duras pero yo feliz. Gente amable.
Bodde här 2 nätter i oktober 2018
Svar från Team Leader 16 aug. 2019
Your support is highly appreciated and we wish you all the best.

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet och personal och service
Me gusto mucho la atención. Es un lugar tranquilo, me la pasé bien. Me atendiendo bien y el café que tienen es DEMASIADO RICO. Me tomaba como 3 tasas al día. Uffff delicioso
Bodde här 2 nätter i oktober 2018

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i februari 2019

8/10 Bra

TORGNY

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We only stayed over 1 night, and left after breakfast. Very nice staff, clean, comfortable rooms, very nice breakfast and a calm area where it feels safe. Since the walls, floor and ceiling are stone, all sounds echo in the building and could be disturbing if many or noisy guests were around ( we had a very calm night)
Bodde här 1 natt i februari 2019
Svar från Team Leader 16 aug. 2019
Your review is highly appreciated and will address areas of concern. Best Regards.

8/10 Bra

Frantz

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i februari 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i november 2018

10/10 Fantastiskt

Leslie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful, relaxing hotel with a social impact!
What a lovely hotel! The grounds are beautiful, the hotel attractive, the rooms comfortable. But the best part was the very friendly staff - so we and welcoming. And to top it off, the profits from the hotel go back to the community and they employee and train disadvantaged workers. A perfect combination!
Bodde här 3 nätter i februari 2019
Svar från Team Leader 16 aug. 2019
We feel highly honoured by your review. Best regards.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
lovely hotel
The hotel is lovely, so are the staff. Our only complaint is weak coffee. They pride themselves on it, but we found it rather disappointing.
Bodde här 4 nätter i december 2018
Svar från Team Leader 16 aug. 2019
Your comments well received and we promise immediate change in coffee quality.

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Bodde här 1 natt i december 2018

10/10 Fantastiskt

Nichola, Cape Town

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location, quiet area close to restaurant and shopping. Staff helpful and friendly. Food was very good.
Bodde här 2 nätter i november 2018
Svar från Team Leader 16 aug. 2019
Acacia Tree fraternity appreciate your comments. Best regards

10/10 Fantastiskt

Derek, Tampa, FL

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful quiet location yet short ride to Karen shops and businesses
Bodde här 2 nätter i november 2018

2/10 Väldigt dåligt

Verifierad resenär

Bodde här 1 natt i november 2018

10/10 Fantastiskt

Akhil

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
Great stay. It’s close to the national park and the giraffe center and the elephant orphanage. The staff is really great too!
Bodde här 1 natt i oktober 2018

8/10 Bra

Jennifer

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Relaxing!
Two of us stayed here for three days, and the location is great! Far enough from the hustle and bustle to be quiet and relaxing, but close enough to get to what you want in Nairobi easily. The service and the staff are absolutely wonderful! We had trouble connecting with the WiFi, and they were very generous to provide us with an extra "boost" type of thing that plugs into an outlet, but we weren't really ever able to connect. Our room was very comfortable and clean, and the grounds are pretty. The menu is a little limited for vegetarians/vegans, but you can request for something else to be made (which is great!), and the included breakfast is wonderful!
Bodde här 3 nätter i oktober 2018

8/10 Bra

Saskia, The Netherlands

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay at Acacia Tree Lodge
My colleagues and I enjoyed the atmosphere at Acacia Tree Lodge during our short stay for business meetings in Karen. The lodge has very friendly and helpful staff, it has a homely feel, nice safari-style decorated rooms with large beds. Great taxi driver attached to the lodge. Calm TV-room upstairs where we also did some work
Bodde här 3 nätter i oktober 2018
Svar från Team Leader 16 aug. 2019
Your choice to stay with us and your review humble us. Best Regards.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2018
Svar från D K 16 aug. 2019
We are grateful for this rating and promise to improve upward. Best wishes in your endevour.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2018
Svar från D.K 16 aug. 2019
We are humbled and appreciate this review. Best wishes to you.

10/10 Fantastiskt

Claudia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great
Amazing place, the room was spacious, bright, all the staff very friendly - if you're staying in Karen, there's no better place!
Bodde här 1 natt i augusti 2018
Svar från D.K 16 aug. 2019
We highly appreciate your stay with us and we are humbled by your review. Best wishes.

10/10 Fantastiskt

Lona

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Friendly helpful staff. Beautifully decorated throughout with clean and comfortable rooms.
Bodde här 2 nätter i juli 2018
Svar från Team Leader 16 aug. 2019
Your review is highly appreciated and we shall strive to do even better. Best regards.

10/10 Fantastiskt

Clardruck, Durham, NC

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Treasure in Karen area of Nairobi
Friendly, helpful staff, beautiful gardens, delicious food, and clean facility create a five star experience in every way.
Bodde här 1 natt i juli 2018
Svar från Team Leader 16 aug. 2019
We are humbled by this comment and shall work hard to keep consistency. We wish you the best.

10/10 Fantastiskt

B&H, England

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very Nice Lodge
This lodge is lovely, it is comfortable, cosy and homely. The staff are fantastic, they are very hospitable and take good care of you. The rooms are spacious and comfortable and have everything you need. The breakfast was tasty, there was a good variety. The property has a lovely and well kept garden. The location is a little far from the city, you need to use a car. The only negative from our stay was the cost of the driver taking us to the city and back. I think the driver works independently but is associated with the lodge, he really does need to reconsider the costs, they are far to high for a 8 km drive each way! I believe some of the proceeds from the lodge help local communities build better lives, it would be good to see the impact of this at the lodge and maybe a bit more information, this could help with donations.
Bodde här 3 nätter i juni 2018
Svar från Team Leader 16 aug. 2019
Thank you and you comments have been noted and highly appreciated. We shall address the issues raised.