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Recensioner av Crowne Plaza Nairobi Airport, an IHG Hotel

5 out of 5
Crowne Plaza Nairobi Airport, an IHG Hotel
First Freight Lane, Jomo Kenyatta International Airport, Nairobi

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 555 av 750 recensioner" "
8 - Bra i betyg. 145 av 750 recensioner" "
6 - Okej i betyg. 21 av 750 recensioner" "
4 - Dåligt i betyg. 13 av 750 recensioner" "
2 - Väldigt dåligt i betyg. 16 av 750 recensioner" "

9,8/10

Renlighet

9,4/10

Personal och service

9,4/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel near airport
Close to the airport, excellent transfer, lovely staff, very nice bathroom and amenities, loved the rooftop pool and the gym, lovely breakfast, lots of flowers everywhere.
Bodde här 1 natt i mars 2022
Svar från Barnabas Wamoto 6 apr. 2022
Dear Guest,  Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.  We look forward to serving you again soon.  Sincerely,  Barnabas Wamoto General Manager

10/10 Fantastiskt

Björn

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice Hotel close to the airport
Nice and clean Hotel close to the AirPort. Great with free shuttleservice.
Bodde här 1 natt i februari 2020
Svar från Barnabas Wamoto 3 mars 2020
Dear Bjorn, Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us. We look forward to serving you again soon. Sincerely, Barnabas Wamoto General Manager

8/10 Bra

Sofie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel for early flights
A nice hotel near the airport, the hotel arranges shuttle to the terminal for all guests. Nice rooms, good room-service, very good security and very clean. Minus for that the receptionist tried to sell us an extra bed for our teenager for 90 USD/night altough we had booked for three people ang given them her age in the booking. The King size bed had however, without any problem, room for the three of us.
Bodde här 1 natt i april 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean and friendly, but shuttle not 100%.
The hotel is great, but the shuttle is a bit unpredictable.
Bodde här 2 nätter i mars 2019

4/10 Dåligt

Richard

Gillade: Renlighet
Första och sista..
Dyr och dålig frukost. Okunnig personal i receptionen. Fruktansvärt mycket ljud. Hotellet ligger i ett industriområde. Saknar all charm. Första och sista gången jag bor där. RO.
Bodde här 1 natt i mars 2018

8/10 Bra

August

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect hotel if you want to end your vacation with a night or two at a nice resort before you are flying home. The location is more or less at the airport, so it is a bit complicated to get into Nairobi from there. Nice restaurant and a cool roof top bar.
Bodde här 1 natt i november 2017

10/10 Fantastiskt

EUNICE

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Otroligt hög standard hotell! Ligger inom flygplatsen och därför känns mycket säkert. Toppen frukost med mycket att välja på.Värmt rekommenderad!
Bodde här 1 natt i oktober 2017

10/10 Fantastiskt

Fredrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Modern high-end hotel. Everything top standard. Good wifi. Fast checkin and checkout. Don't try the lamb chops in the restaurant. It's a pity that the pool bar closes already 8 pm
Bodde här 1 natt i september 2017

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect airport location
Stayed one night before an early flight out of JKIA. Absolutely perfect for this purpose! Super clean, quick check in and check out and really good food (a bit pricy though).
Bodde här 1 natt i juli 2017

10/10 Fantastiskt

Geoffrey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent service and attention. The fan in my room was noisy. Couldn't sleep till I turned it off.
Bodde här 1 natt i april 2024
Svar från Barnabas Wamoto 27 apr. 2024
Dear Geoffrey,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We sincerely apologize for the inconvenience encountered during your stay with us. I have taken note of feedback provided and reassure you that I will look into this for corrective measures. Please be reassured that this will be handled.We hope that you will give us the opportunity to serve you again in the future. Kindly reach out to me when you make your next travel plans,It would be great to meet you on your next stay.Again, thank you for choosing Crowne Plaza, and for sharing your feedback.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Rodger

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff
Bodde här 7 nätter i april 2024
Svar från Barnabas Wamoto 23 apr. 2024
Dear Rodger,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Elizabeth

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I spent several days at the hotel. Words cannot express how impressed I was. There is a shuttle that runs hourly from the airport to the hotel. For a small fee they also offer private shuttles to the airport should you miss the hourly shuttle . The hotel was very safe and secure. There is security in the front checking vehicles that come in. The rooms are very clean and quiet. The best thing was the staff. :) Everyone was so nice and helpful. I would definitely recommend this hotel.
Bodde här 8 nätter i april 2024
Svar från Barnabas Wamoto 22 apr. 2024
Dear Elizabeth,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

8/10 Bra

BERIC

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024
Svar från Barnabas Wamoto 24 apr. 2024
Dear Beric,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I would love to hear from you again on what we need to work on to ensure your next stay is at a 5 star rating experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Barnabas Wamoto General Manager

10/10 Fantastiskt

Suzanne

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel close to the Nairobi airport with complimentary shuttle service. Very clean, modern room, comfortable bed. Staff were exceptionally nice!
Bodde här 1 natt i april 2024
Svar från Barnabas Wamoto 22 apr. 2024
Dear Suzanne,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Ana, Oakland

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel
Bodde här 1 natt i april 2024
Svar från Barnabas Wamoto 22 apr. 2024
Dear Ana,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Deborah

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy transportation to and from airport, everyone was friendly and helpful and food was excellent. Accommodations were very clean and tidy!
Bodde här 1 natt i april 2024
Svar från Barnabas Wamoto 19 apr. 2024
Dear Deborah,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

TAMARA

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful place to stay. Kevin Bellman is especially helpful.
Bodde här 3 nätter i mars 2024
Svar från Barnabas Wamoto 10 apr. 2024
Dear Tamara,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Poonam

Bodde här 1 natt i april 2024
Svar från Barnabas Wamoto 30 apr. 2024
Dear Poonam,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Amy

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I real like my hotel people are good and smart 😂
Bodde här 1 natt i april 2024
Svar från Barnabas Wamoto 5 apr. 2024
Dear Amy,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Rutendo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel is so magnificent and the ambience is wowww but the environment surrounding the hotel is quite poor, you may feel like you are being kidnapped looking at the surroundings from the airport.
Bodde här 1 natt i mars 2024
Svar från Barnabas Wamoto 9 apr. 2024
Dear Rutendo,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and for sharing your feedback.Sincerely,Barnabas WamotoGeneral Manager

8/10 Bra

Ross

Bodde här 1 natt i januari 2024
Svar från Barnabas Wamoto 4 apr. 2024
Dear Ross,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and for sharing your feedback.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Ashok

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Given the location near the airport, of course the surroundings are not great. A bit of greenery would help.
Bodde här 1 natt i mars 2024
Svar från Barnabas Wamoto 1 apr. 2024
Dear Ashok,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and for sharing your feedback.Sincerely,Barnabas WamotoGeneral Manager

2/10 Väldigt dåligt

Rutendo

Bodde här 1 natt i mars 2024
Svar från Barnabas Wamoto 22 apr. 2024
Dear Rutendo,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I would love to hear from you again on what we need to work on to ensure your next stay is at a 5 star rating experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Barnabas Wamoto General Manager

10/10 Fantastiskt

Charles, Bethlehem

Gillade: Renlighet, personal och service och boendets skick och faciliteter
A really NICE, top-of-the-line hotel.
Bodde här 1 natt i mars 2024
Svar från Barnabas Wamoto 1 apr. 2024
Dear Charles,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Alyssa

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ideal location for an early morning flight without having to fight Nairobi traffic. Very comfortable and beautiful hotel
Bodde här 1 natt i mars 2024
Svar från Barnabas Wamoto 27 mars 2024
Dear Alyssa,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

8/10 Bra

Kara, Philadelphia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Barnabas Wamoto 25 mars 2024
Dear Kara,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I would love to hear from you again on what we need to work on to ensure your next stay is at a 5 star rating experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Barnabas Wamoto General Manager

8/10 Bra

Dermot

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Don't stay in the rooms at the front of the hotel. There is a logistics yard across the road with trucks/forklifts working 24/7. The beeping is endless!!
Bodde här 2 nätter i mars 2024
Svar från Barnabas Wamoto 24 mars 2024
Dear Dermont,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We sincerely apologize for the inconvenience encountered during your stay. On your next visits we will ensure we allocate for you a room on the quiet zone.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and for sharing your feedback.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Ashok

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was ok. being near the airport, one does not expect much else.
Bodde här 1 natt i mars 2024
Svar från Barnabas Wamoto 24 mars 2024
Dear Ashok,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Lisa, Guelph

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gorgeous property with amazing staff
Bodde här 1 natt i mars 2024
Svar från Barnabas Wamoto 24 mars 2024
Dear Lisa,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Kelly

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic hotel. Staff was first rate. They upgraded us to an executive suite on the house. Excellent service
Bodde här 1 natt i mars 2024
Svar från Barnabas Wamoto 18 mars 2024
Dear Kelly,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Francis

Reste med sin partner
Gillade: Renlighet
Polite, efficient and customer focused.
Bodde här 1 natt i mars 2024
Svar från Barnabas Wamoto 17 mars 2024
Dear Francis,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Albert

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everyone is really nice.
Bodde här 1 natt i mars 2024
Svar från Barnabas Wamoto 14 mars 2024
Dear Albert,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Elizabeth

Bodde här 1 natt i mars 2024
Svar från Barnabas Wamoto 31 mars 2024
Dear Elizabeth,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Fabien

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Barnabas Wamoto 10 mars 2024
Dear Fabien,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

8/10 Bra

Eileen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient to airport. Recently renovated so very nice property with a lovely pool area. Recommend this property to all travelers.
Bodde här 1 natt i mars 2024
Svar från Barnabas Wamoto 7 mars 2024
Dear Eileen,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Britt

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I stay here every time I stay in Nairobi ! So easy and has a shuttle to and from the airport
Bodde här 1 natt i mars 2024
Svar från Barnabas Wamoto 3 mars 2024
Dear Britt,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Nick

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel. Good staff - very hrlpful
Bodde här 1 natt i februari 2024
Svar från Barnabas Wamoto 1 mars 2024
Dear Nick,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Mary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Barnabas Wamoto 27 feb. 2024
Dear Mary,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Simona

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy access to shuttle, excellent staff, excellent staff, I felt very safe. Very clean hotel. Simply perfect and 10 min from airport with free shuttle.
Bodde här 1 natt i februari 2024
Svar från Barnabas Wamoto 25 feb. 2024
Dear Simona,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Chivarie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Proximity to the airport
Bodde här 1 natt i februari 2024
Svar från Barnabas Wamoto 18 feb. 2024
Dear Chivarie,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us. We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Britt

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff and location. Amenities of pool and spa as well as pool bar were excellent. Kind and friendly staff
Bodde här 2 nätter i februari 2024
Svar från Barnabas Wamoto 18 feb. 2024
Dear Britt,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us. We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was a standout. Gorgeous inside, delicious breakfast, extra tight security, super helpful and attentive staff. I'd definitely return as a guest! This area of Nairobi, however, wasn't necessarily an attractive destination. We needed an airport hotel, and this place was wonderful for that. This hotel would again be my first choice when looking for an airport location in nairobi.
Bodde här 1 natt i januari 2024
Svar från Barnabas Wamoto 18 feb. 2024
Dear Michael,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

8/10 Bra

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Barnabas Wamoto 18 feb. 2024
Dear John,Thank you for taking the time to tell us about your experience at Crowne Plaza Nairobi Airport. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I would love to hear from you again and what we need to work on to ensure your next stay is at a 5 star rating experience. We hope that you will give us the opportunity to serve you again in the future.Sincerely,Barnabas Wamoto General Manager

10/10 Fantastiskt

Taniya, chicago

Gillade: Renlighet, personal och service och boendets skick och faciliteter
very clean safe & professional
Bodde här 1 natt i februari 2024
Svar från Barnabas Wamoto 11 feb. 2024
Dear Taniya,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Orion

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Would highly recommend. Everyone was lovely and went out of their way to make my stay pleasant and comfortable. Would definitely come again.
Bodde här 1 natt i februari 2024
Svar från Barnabas Wamoto 11 feb. 2024
Dear Orion,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

8/10 Bra

Jane

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was very good. Staff excellent and rooms very clean and comfortable. The only criticism is that I asked for a driver to collect us from the airport but they didn’t appear. We used the shuttle taxi when we eventually got through the airport.
Bodde här 1 natt i januari 2024
Svar från Barnabas Wamoto 4 feb. 2024
Dear Jane,Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Nairobi Airport.I would like to start by apologizing to you for the inconvenience you faced during your stay.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and we have taken note of the feedback shared. We will have corrective measures put in place to ensure we provide a great experience in the future. We look forward to hosting you again soon. Sincerely, Barnabas Wamoto General Manager

10/10 Fantastiskt

Nelson

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything about this property makes for an enjoyable, comfortable stay. I travel several times a year through East Africa and the Crowne Plaza in Nairobi is tops. From the cleanliness, food options, gym, sauna and steam room, amazing service and the convenient location to the airport with a free shuttle, I literally have nothing negative to say about my multiple stays here. And the shuttle driver Nicholas provided over the top service during my most recent stay!
Bodde här 2 nätter i januari 2024
Svar från Barnabas Wamoto 1 feb. 2024
Dear Nelson,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Barnabas Wamoto 26 jan. 2024
Dear Daniel,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Josh

Bodde här 1 natt i januari 2024
Svar från Barnabas Wamoto 11 feb. 2024
Dear Josh,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Barnabas Wamoto 17 jan. 2024
Dear Richard,Thank you so much for taking the time out to providing us with your valuable feedback and I am delighted to learn that you had a pleasant experience with us.We look forward to hosting you again soon.Sincerely,Barnabas WamotoGeneral Manager