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Recensioner av Fahari Gardens Hotel

3 out of 5
Fahari Gardens Hotel
Utawala Road, Embakasi, P.O. Box 317, Nairobi

Recensioner

7,2

Bra

10 - Fantastiskt i betyg. 6 av 19 recensioner" "
8 - Bra i betyg. 4 av 19 recensioner" "
6 - Okej i betyg. 6 av 19 recensioner" "
4 - Dåligt i betyg. 1 av 19 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 19 recensioner" "

8,6/10

Renlighet

8,4/10

Personal och service

7,8/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Jagjit

Bodde här 1 natt i februari 2023

10/10 Fantastiskt

DANIEL

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2022

6/10 Okej

paula

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Breakfast very limited. Noisy from cars on road close by property on one side
Bodde här 1 natt i september 2022

10/10 Fantastiskt

Adam

Bodde här 1 natt i augusti 2022

4/10 Dåligt

Lene

Gillade: Renlighet
Bodde här 1 natt i maj 2022

8/10 Bra

Naida

Bodde här 1 natt i februari 2022

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
would recommend them working on their showers.
A quite place to run your errands. The staffs were fantastic and welcoming. would always recommend others.
Bodde här 5 nätter i september 2020
Svar från Guest Relations 25 sep. 2020
Thank you for taking your time to provide us with a positive feedback. The matter concerning the showers is receiving utmost attention. We hope to provide you with better services during your next visit.Karibu tena

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade inte: Personal och service
Bodde här 1 natt i mars 2020
Svar från James, 12 mars 2020
Thank you for taking your time to give us your feedback in regards to the services that you received. We hope to provide you with better services during your next visit. Thank you

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable apartments.Great property when you are abroad with family on holiday. The apartment is fully equipped with stove, microwave, tv, kettle and kitchen intensiles. Food was great. We booked bed and breakfast. Down fall was no WiFi it was out of order? ? Another down fall is out of order telephone line. We could get a wake up call or we couldnt contact reception for assistance.
Bodde här 1 natt i februari 2020
Svar från James 5 mars 2020
We would like to say a big thank you for your kind feedback. About our shortcomings, we promise to work and improve on them so that next time you visit us again we exceed your expectations. Regards, James

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2020
Svar från James 5 mars 2020
Thank you for your feedback Irene we value it since it is the only way we can monitor our progress.We are glad to hear that you enjoyed your stay with us it is always heartwarming for one to get positive feedback. We will definitely ensure that we go a notch higher on your next visit,consider this as your second home far away from home you are welcome to visit again.

10/10 Fantastiskt

Irene, Portland, OR

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very attentive and helpful. I have stayed here before and I will come back when I need a place to stay in Nairobi. Customer service is exceptional, from the front staff to the wait staff, I have had a pleasant experience every time I have been here! Keep it up
Bodde här 1 natt i november 2019
Svar från Ezekiel Mutonga Reservations. 14 jan. 2020
Thank you for your feedback Irene we value it since it is the only way we can monitor our progress.We are glad to hear that you enjoyed your stay with us it is always heartwarming for one to get positive feedback. We will definitely ensure that we go a notch higher on your next visit,consider this as your second home far away from home you are welcome to visit again.

10/10 Fantastiskt

Paul, Vancouver

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome place. Will stay again. Friendly staff. Good service
Bodde här 1 natt i augusti 2019
Svar från JAMES 27 jan. 2020
Thank you for your feedback Irene we value it since it is the only way we can monitor our progress.We are glad to hear that you enjoyed your stay with us it is always heartwarming for one to get positive feedback. We will definitely ensure that we go a notch higher on your next visit,consider this as your second home far away from home you are welcome to visit again.

6/10 Okej

Verifierad resenär

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Secure, welcoming and dedicated staff. Please update bathtubs, ensue there’s hot water at all times, replace TV sets and include more channels, buy new towels please. Nice hotel but needs a few fixes.
Bodde här 1 natt i juli 2019
Svar från Carol 30 aug. 2019
Greeting, Thank you for taking your time to review our hotel. We are very pleased to hear you were well taken care of by our staff. we like assuring our guest are in safe hands as from the airport to the hotel.You were however not pleased with our bathtub,T.V sets,and room towels. we have taken this issues very seriously and are currently working on upgrading all this facilities. On your next booking with us you will find that we have made improvements . . Karibu tena!!

6/10 Okej

Verifierad resenär

Reste med familj och småbarn, Affärsresenär
Gillade: Personal och service
It’s a good place to spend a night or two. Staff are friendly. Management needs to update bath tubs and accessories and ensure hot water runs. Breakfast is great!
Bodde här 1 natt i augusti 2019

10/10 Fantastiskt

Irene, Portland, OR

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was great from check in to the restaurant staff. Everything at the hotel was as presented on the website. Shout out to Nina at the reception, she’s the best!!! Only thing was that the shower knob wasn’t working properly. Overall, I loved my stay here, will definitely stay here again on my next visit to Nairobi
Bodde här 1 natt i maj 2019
Svar från RW 21 juni 2019
Hello Irene, Thank you very much for taking your time to give us feedback.We are glad that you enjoyed your stay at our property and we look forward to hosting you some other time. We have already checked on the shower knob and all is well.

2/10 Väldigt dåligt

Salah

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Décevant
Bonjour Payer 150 euros pour dormir dans un endroit pareil est juste une arnaque ! Le véhicule avec lequel on est venu chercher à l’aéroport était d’un état délabré ne répondant à aucune norme de sécurité !! Il fallut marcher presque 20 mn avec les bagages pou toi aller le chercher dans le parking ! .. les 30 mn de trajet était un cauchemar pour nous !! La chambre’ ( la double suite comme c’est indiqué) lamentable’ ! Des fourmis dans partout ! Pas de clim ! 4 mini bouteilles d’eau même pas fraiche, le cocktail de bienvenu à vomir...
Bodde här 1 natt i april 2019
Svar från RW 10 maj 2019
Dear Salah, Thank you very much for your feedback. It is unfortunate that you did not get the services as per your expectations and we apologize for this. However, we promise to check on this and ensure that there is improvement for the best of our clients. Best Regards Reginah Wangari

10/10 Fantastiskt

Bill, Boston, MA USA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful hotel, outgoing, friendly and helpful staff.
Bodde här 4 nätter i maj 2018
Svar från Ezekiel, Reservations 8 juni 2018
Greetings Bill, Thank you for taking your time to review our hotel. We are glad that you enjoyed your stay and found our staff helpful during your stay with us. We strive to ensure that they are professional and perform at the highest level possible in their respective stations.A positive feedback is encouraging.We hope you will visit again soon consider Fahari Gardens Hotel as your second home. Karibu Tena!!!

8/10 Bra

Hanne, Richmond, Virginia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Close to airport
It feels like coming home. The staff is very kind and helpful.
Bodde här 2 nätter i juni 2017

6/10 Okej

Matti J, Vihti

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Puistoainen hotelli keskellä teollisuus aluetta
Oliemme vain yhden yön kun tulimme lentokoneella Nairobiin. Yöllä huomasimme vain huonokuntoista tietä kulkiessame joitain rähjäisiä rakennuksia. Taksi sanoi ettei alue ole hyvä. Hotelli kuitenkin oli yllättävän hyvä alueeseen verrattuna. Aamulla edimme aamun sarstuksessa nähdä hotellin puutarhan henkilökunnan opastuksells. Alueella on yksittäisiä omakotitalon tapaisis huoneistoja joista voi varata vaikka morsiussvitin. Lentokoneita meni pari yön aikana. Kylän korat pitvät myös ajoittain meteliä. Aamupala ei ollut ihmeellinen johtuen ehkä siitä että kokki kutsuttiin illalla puolenyön aikaan tekemään meille aamupalaa kello viisi aamulla. Palvelu oli siis erinomaista, kuten yleensäkin täällä Keniassa.