Dear Richard,Thank you for your great rating, we acknowledge receipt.We hope to welcome you back in the future.Regards.

Dear Guest Thank you for the great review of our hotel and taking the time to such a great score - it is very much appreciated. I am glad that you enjoyed our hospitality and hope to see you again very soon. Yours sincerely,

Many thanks for your great rating. It was a pleasure hosting you. Looking forward to welcoming you back. Regards.

Hi Patricia,Thank you for your feedback on your recent visit to our hotel. Unfortunately we didn't meet your basic expectations. I wish to get more information on exactly what to improve on our menu.Nevertheless, I hope to have another opportunity to make it great in the near future.Regards.

Hi Dominique.Thank you for the raving review. We hope to welcome you back in the near future.Regards.

Thanks Aldo for this great feedback! We love reading that we delivered fantastic services to our guests. This makes us proud.We hope to welcome you back in the near future.Regards.

Thanks Arvindar for your raving review. We hope to welcome you back in the near future. Regards,

Thank you, Paul, for this raving review.We hope to welcome you back again.Regards,

Hi Rowley,Many thanks for your feedback and appreciate it. Sadly, we did not meet your expectations, all your comments are well received for corrective action.We hope that you will give us another opportunity to win your trust back in future.Regards,

Dear Karen,Sorry about your experience with us, we are sad to see such low rating of our hotel and service. If there is any way we could get the details of your stay, we will really appreciate it so we can take corrective measures.We hope to get another opportunity to win your trust in us.Looking forward to hearing from you.

Dear Lauris,Thank you for taking the time to provide us with your feedback about your recent stay at Mövenpick Hotel and Residences Nairobi. We are glad to hear that you had an overall excellent experience and appreciate your positive feedback about our staff and standards.At Mövenpick Nairobi, we are always striving to ensure that our guests have the best possible experience. We understand your suggestion regarding air conditioning in our apartment suites, and we value all of our guest's opinions as we continually review and update our services. Thank you again for staying with us! We look forward to welcoming you back soon.Sincerely, Fridah Kariuki - Front Office Manager

Dear Branimir,Thank you for taking the time to share your experience with us. We appreciate all feedback, as it helps us to continually improve our services.At Mövenpick Hotel and Residences Nairobi, we strive to provide an exceptional and memorable experience to all of our guests. However, we understand that at times, we may not meet and exceed your expectations. For this, we apologize and thank you for bringing this matter to our attention.We hope you enjoyed the other facilities in the hotel such as the pool, gym, restaurant offerings and security arrangements which you have mentioned in your review. Thank you again for being a valued guest at Mövenpick Nairobi. We look forward to welcoming you back again soon! Best Regards, Fridah Kariuki - Front Office Manager

Dear Branimir,Thank you for your positive feedback.We are delighted to have been of great hospitality to you and we look forward to welcoming you in the near future.

Dear Branimir,Thank you for taking the time to share your experience staying at Mövenpick Hotel and Residences Nairobi. We are pleased to hear that you enjoyed our various restaurants, heated outdoor pool, gym and rotating restaurant on the 24th floor with its unrivalled views of the city. At Mövenpick Nairobi, we strive to create an unforgettable experience for our guests with outstanding facilities and services. We value your feedback and thank you for sharing it with us.Warm Regards, Fridah Kariuki - Front Office Manager

Dear Joseph,Thank you for your kind words about Mövenpick Hotel and Residences Nairobi. We are delighted that you enjoyed your stay and appreciate your compliments for our staff, breakfast, and the hotel itself. We aim to provide our guests with an experience that is special and luxurious, and we are so pleased to hear that we achieved this for you. We look forward to welcoming you back in the near future.Warm regards, Fridah Kariuki - Front Office Manager

Dear Stefan,Thank you for taking the time to share your experience with us. We are pleased that you enjoyed your stay at Mövenpick Hotel and Residences Nairobi and hope that you will come back again soon!Kind Regards,Fridah Kariuki - Front Office Manager

Dear Joseph,Thank you for your kind words about Mövenpick Hotel and Residences Nairobi. We are delighted that you enjoyed your stay and appreciate your compliments for our staff, breakfast, and the hotel itself. We aim to provide our guests with an experience that is special and luxurious, and we are so pleased to hear that we achieved this for you. We look forward to welcoming you back in the near future.Warm regards, Fridah Kariuki - Front Office Manager

Dear Paul, Thank you for your review of Mövenpick Hotel & Residences Nairobi. We are pleased to hear that you found the meals to be of a high standard and that the hotel was clean and secure. We strive to provide our guests with an exceptional experience, and your comments motivate us to continue providing excellence in hospitality. We hope you will consider staying with us again soon.

Dear Cherie,Thank you for your positive feedback.We are delighted that we were of great assistance during your stay.We certainly look forward to welcoming you back,

Dear Joseph,Thank you for your positive rating.We certainly look forward to welcoming you back.

Dear Donald,Thank you for your positive review.We look forward to welcoming you back.

Dear Matthew,Thank you for your positive rating.We are pleased that we were able to extend our warm services during your stay with us.We certainly look forward to welcoming you in the near future.

Dear Nisha,Thank you for your positive feedback on our hotel and service. We have also noted on your concern regarding deliveries and we will address it with our team.We look forward to welcoming you in the near future.With Kind Regards,

Thank you for this rating.We look forward to welcoming you back.

Many thanks for his raving rating.We hope to welcome you back soon.Regards

Many thanks for this 5 star rating and for the positive mentioning of Nancy. I will pass your kind comments to her and the entire team.We look forward to welcoming you back soon.Regards

Dear Orlando,We appreciate your candid feedback regarding our hotel. Your kind comments The View and food are well received and assure you that these will be shared with the entire team. We have taken note of your feedback about our lobby, we will work on this.We hope to see you again in the near future.Regards,

Thank you for this wonderful rating, Jeffrey.Looking forward to welcoming you again.regards,

Dear Esereda,We appreciate your kind comments about the room amenities, breakfast and our colleagues, Heartists! I will surely share this feedback with them.We have taken note of your comments about the rooms, this is work in progress as of now, I hope yo will get a chance to come back and enjoy a more refreshing room in future.Regards.

Dear Said,Thank you for your great rating.We certainly look forward to welcoming you back.Regards

Dear Benny,Thank you for your rating.Let us know how we can improve on our services and offering and take the rating to 10.Regards,

Dear Ananth,Thank you for your rating.Kindly let us know the areas where we should improve to take the rating to 10.Regards,

Dear Moshe,Thank you for the rating.We certainly look forward to welcoming you in the near future

Dear Olubunmi,Thank you for the positive feedback and great rating.We certatinly look forward to welcoming you in the near future.Regards,

Dear Johan, Thank you for the wonderful rating you shared following your recent visit to Movenpick hotel and residences Nairobi, we are delighted to read that we were able to match your expectations. Thank you once again and we look forward to your next visit. Best Regards, Fridah Kariuki - Front Office Manager

Dear Akbarali, Thank you for the wonderful rating you shared following your recent visit to Movenpick hotel and residences Nairobi, we are delighted to read that we were able to match your expectations. Thank you once again and we look forward to your next visit. Best Regards, Fridah Kariuki - Front Office Manager

Dear Vitrishna, Thank you for the wonderful rating you shared following your recent visit to Movenpick hotel and residences Nairobi, we are delighted to read that we were able to match your expectations. Thank you once again and we look forward to your next visit. Best Regards, Fridah Kariuki - Front Office Manager

Dear RenataThank you so much for taking the time to review your stay with us and for such a wonderful review of our Hotel and feedback on our Heartists.We are delighted to hear you enjoyed our hospitality and we look forward to welcoming you back in the near future

Dear Adeola,Thank you for such a wonderful rating of your experience at Movenpick Nairobi.We are delighted you enjoyed our hospitality.We look forward to hosting you again soon!

Dear Sherica,Thank you for taking the time to review your stay with us and, what a great rating you gave us! please feel free to share what made your score.We look forward to hosting you soon!

Dear ysr,Thank you for taking the time to review your stay with us and, what a great rating you gave us! please feel free to share what made your score. We look forward to hosting you soon

We appreciate your detailed feedback on your recent stay at Movenpick hotel and residences Nairobi. We are sorry that we did not meet your expectations. We have noted all the areas highlighted and we are working on correcting them one by one. We hope you will give us a chance to host you again just to prove to you that we have corrected all the areas. Looking forward to hosting you again for a more memorable stay. Kind Regards, Anthony Mwaniki Rooms and Revenue Manager

We appreciate the time you took to leave us feedback on your recent stay at Movenpick hotel &residences Nairobi. My apologies for not getting support from the team when requesting for early check in. We charge for early check in as we have to get the room ready a night before, however, we can be flexible upon request. Kindly let us know in advance or at the time of booking the required time of arrival and we may be able to arrange for early check in. Please reach out to us on your next visit and we will be able to make it up for you. The Front Office Manager will reach you directly .Looking forward to hosting you again soon. Kind Regards, Anthony Mwaniki Rooms and Revenue Manager

Dear BrunoThank you for choosing Mövenpick Nairobi on your recent stay and taking the time to give us such a great review and feedback, we are delighted to know you enjoyed our hospitality, professionalism, and facilities, we have noted the areas of your concern, Minibar as well the landscaping, I can assure you we are looking at this areas to have them addressed and again thank you for your feedback.We look forward to welcoming you back soon at Mövenpick Nairobi!

Dear AnujaThank you for such a great review of our hotel, Please help us improve, and feel free to share the reason for your score and where you feel we can do better to get a 10 on your next visitLooking forward to hosting again in the near future

Dear Jacquie,Thank you for taking the time to share your experience on rating our hotel, Please do feel free to share what worked for you to score us as you did and what could have been better, to enable us to improve we look forward to your next stay.Best Regards,

Dear Natalie, Thank you for taking the time to share your feedback with us, my sincere apologies for the inconvenience the door issue may have caused youWe are delighted you enjoyed the hospitality of our teams, while technical failure may occur, I can imagine how this may have affected your overall experience with us, and I can assure you this has been resolved and we have engaged in reviewing all our door locks and we do not anticipate a future occurrence.We look forward to hosting you in the near future! Best regards,

Dear Alfonso,Thank you for choosing Movenpick Nairobi on your recent visit to Nairobi.We are delighted to hear you enjoyed our facilities and hospitality.We look forward to welcoming you in the near future

Dear PeterThank you for choosing to stay at Movenpick Nairobi during your recent visit, we are delighted to hear we made your stay a memorable one and that you enjoyed our hospitality.We look forward to welcoming you back soon!

Dear Johan, Thank you very much for the time you spent to share your personal impressions of your stay at Movenpick Hotel and Residences. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Thank you once again and we look forward to your next visit. Best Regards, Fridah Kariuki - Front Office Manager