Lilian Towers, University Way, Koinange Street Junction, Nairobi
Recensioner
7,8
Bra
Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 53 av 180 recensioner" "
10 - Fantastiskt
53
8 - Bra i betyg. 68 av 180 recensioner" "
8 - Bra
68
6 - Okej i betyg. 40 av 180 recensioner" "
6 - Okej
40
4 - Dåligt i betyg. 16 av 180 recensioner" "
4 - Dåligt
16
2 - Väldigt dåligt i betyg. 3 av 180 recensioner" "
2 - Väldigt dåligt
3
8,0/10
Renlighet
8,4/10
Personal och service
7,8/10
Bekvämligheter
7,0/10
Boendets skick och faciliteter
8,4/10
Hållbarhet
Recensioner
8/10 Bra
Anna
Reste med familjen
12 jan. 2020
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Anna
Bodde här 1 natt i januari 2020
Svar från Micah 23 mars 2021
Dear Anna,
Thank you for having stayed at Nairobi Safari Club. We value your feedback and thank you for taking time to share them with us. We look forward to hosting you again.
10/10 Fantastiskt
Roland
13 apr. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice hotel with great reataurants. Service is top.
Roland
Bodde här 2 nätter i mars 2019
Svar från SM 16 apr. 2019
Thank you very much for your feedback.
8/10 Bra
Anna
9 jan. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Anna
Bodde här 3 nätter i januari 2019
Svar från s 12 jan. 2019
Thanks for taking the time to rate us.
8/10 Bra
John-Erik
12 maj 2018
Gillade: Personal och service
John-Erik
Svar från s 15 maj 2018
Thank you for taking the time to rate us.
10/10 Fantastiskt
Ronny
3 jan. 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ronny
Bodde här 2 nätter i december 2017
Svar från s 24 jan. 2018
Thank you for taking the time to rate us.
10/10 Fantastiskt
Cecilia
24 dec. 2017
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cecilia
Bodde här 2 nätter i december 2017
Svar från s 24 jan. 2018
Thank you for taking the time to rate us.
10/10 Fantastiskt
Verifierad resenär
12 maj 2017
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Thank you for taking the time to rate us.
8/10 Bra
Verifierad resenär
3 aug. 2016
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Svar från General Manager 30 sep. 2016
Thank you
6/10 Okej
Morten, Malung
13 maj 2016
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Excellent Area but uneven service
A very up and down hotel. It clearly seems to have once been highend but currently it is more like excellent in some ways and less than impressive in others.
The good: Most of the staff is extremely helpful and friendly. The suites are spacious and well furnished. The location is within walking distance of downtown Nairobi. Lovely balcony. Cosy pool area and nice gym. Nice views.
The bad: No tv in the bedroom (there is a small one in the sitting room). Uneven service - from super friendly to completely indifferent. The restaurants have quite plain menus/food. Poor wifi in the rooms. Low quality mattresses (the massage lady at the hotel confirmed they provide her plenty of business)
Overall it is a nice and convenient place to stay if you do not require perfection. They do appear to be busy restoring the hotel to a higher standard with new furniture introduced whilst we were there - and as such it might soon be significantly higher standard.
Morten
Svar från General Manager 30 sep. 2016
Thank you for your feedback, the issues you have raised particularly about the inconsistent service, wifi, restaurant menu have been noted and forwarded to management.
6/10 Okej
Anderson
30 sep. 2012
Tyvärr kändes det som om hela hotellet inte har haft någon direkt uppgradering eller underhåll. Mycket kändes gamalt och omordernt. TV av äldre model endast med få kanaler som inte höll bra kvalitet samt ingen TV i sovrummet. Total känslan var långt ifrån vad man kan förvänta sig av ett hotell med 5 stjärnor. Maten var bra och kan rekommenderas.
Anderson
Svar från General Manager 4 okt. 2016
Thank you for your feedback, rest assured that we are looking into the issue of upgrading our facilities.
8/10 Bra
Michael
2 apr. 2024
Gillade: Renlighet, personal och service och bekvämligheter
The staff at the Nairobi Safari Club Hotel are very nice and welcoming. The breakfast and restaurant food was also enjoyable.
Michael
Bodde här 5 nätter i mars 2024
Svar från Guest Relations Officer 3 apr. 2024
Dear Michael,thank you for your most recent stay at Nairobi Safari Club by Swiss-Belhotel and for the wonderful review.We are glad that you enjoyed our hospitality and the breakfast as well.We look forward to hosting you again soon.Kind regards,Christine MweuGuest Relations Officer
8/10 Bra
Gezahegn Kebede
11 mars 2024
Gezahegn Kebede
Bodde här 1 natt i mars 2024
Svar från Guest Relations Officer 3 apr. 2024
Dear Gezahegn,Thank you for choosing to stay with us and for allowing us to serve you.We are grateful for the wonderful review score.We look forward to your next visit.Kind regards,Christine Mweu
10/10 Fantastiskt
Lisa
20 dec. 2023
Lisa
Bodde här 2 nätter i december 2023
10/10 Fantastiskt
Sara
Affärsresenär
8 sep. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sara
Bodde här 4 nätter i september 2023
Svar från Guest Relations Officer 19 dec. 2023
Thank you for staying with us and for the wonderful review.We look forward to hosting you again.Kind regards,Christine MweuGuest Relations Officer
2/10 Väldigt dåligt
Jane
1 sep. 2023
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Jane
Bodde här 1 natt i augusti 2023
10/10 Fantastiskt
joyce wangui
6 juni 2023
joyce wangui
Bodde här 2 nätter i juni 2023
Svar från Guest Relations Officer 4 aug. 2023
Thank you for staying with us and for the wonderful review.Kind regards,Christine Mweu
4/10 Dåligt
Denise
14 feb. 2023
Denise
Bodde här 2 nätter i januari 2023
Svar från Nairobi Safari Club 16 feb. 2023
Thank you for your feedback. We will work towards making your future stay more enjoyable.
6/10 Okej
Yasuyuki
20 jan. 2023
Yasuyuki
Bodde här 1 natt i januari 2023
Svar från Nairobi Safari Club 26 jan. 2023
Dear Yasuyuki.thank you for your feedback we really appreciate and will action upwards to make your future stay more enjoyable.Lawrence.
8/10 Bra
Monica Eliana
9 jan. 2023
Gillade: Personal och service
Monica Eliana
Svar från F.O.M 7 mars 2023
Dear Monica Eliana,Thank you very much for taking your time to rate us. We truly appreciate it.We look forward to hosting you again soon.With Best Regards,Nairobi Safari Club Management Team.
4/10 Dåligt
Paul, Allschwil
Affärsresenär, Reste med sin partner
30 okt. 2022
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Speisen und Getränke Preise viel zu Hoch.
Pool Geschlossen, Fitness-Raum Geschlossen Wellness-Bereich Geschlossen
Nicht 4 Sterne würdig
Paul
Bodde här 1 natt i oktober 2022
Svar från Nairobi Safari Club 31 okt. 2022
Dear paul,Thank you for your reviews.We are working round the clock to have our swimming pool and gym working.
6/10 Okej
Jose juan
27 aug. 2022
Jose juan
Bodde här 2 nätter i augusti 2022
Svar från Nairobi Safari Club 29 aug. 2022
Thank you for your feedback
8/10 Bra
Sean
Reste med sin partner
5 aug. 2022
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very spacious rooms and good Security. Wifi isnt great in the room but good downstairs in the lobby. You have to request a refrig and safe if you want one in the room. Excellent breakfast buffet!
Sean
Bodde här 2 nätter i juli 2022
Svar från . 8 aug. 2022
Dear Guest,
Thank you for your positive feed back
4/10 Dåligt
carol ann
Reste i grupp
19 juli 2022
Gillade inte: Renlighet
we found a roach. the hotel looks better in the pictures, we actually checked out and went to the ibis. our bags were delayed but was sent to the hotel, they stayed there for almost 2 weeks before they were sent to us, all our electronics were stolen from our suitcases.
carol ann
Bodde här 5 nätter i juni 2022
Svar från . 20 juli 2022
Dear Ann,
Thank you for your timely feedback.
Kindly confirm that the bags were given to the hotel in good condition since we are a service industry and uphold integrity at a high level.
Lawrence
10/10 Fantastiskt
TIM
21 juni 2022
TIM
Bodde här 5 nätter i juni 2022
10/10 Fantastiskt
Monica
15 maj 2022
Monica
Bodde här 1 natt i maj 2022
Svar från Augustine 17 maj 2022
Dear Monica
Thank you for your rating we appreciate
10/10 Fantastiskt
Monica
7 maj 2022
Monica
Bodde här 3 nätter i maj 2022
Svar från Augustine 8 maj 2022
Dear Monica
Thank you for your wonderful review
We look forward to hosting you again
10/10 Fantastiskt
Annegret
Reste med sin partner
12 apr. 2022
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent value for money. Spacious rooms with a terrific view. The staff is very friendly and helpful, the rooms very clean. Many good restaurants, cafes, bars and a supermarket within walking distance. A perfect place for a longer stay in Nairobi. Absolutely recommendable.
Annegret
Bodde här 7 nätter i april 2022
Svar från Augustine 14 apr. 2022
Dear Annegret
Thank you very much for your Review we appreciate it very much.
10/10 Fantastiskt
Pierre, calgary
Reste i grupp
11 apr. 2022
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Like the location walking distance to downtown core and peaceful
Pierre
Bodde här 3 nätter i april 2022
Svar från Augustine 11 apr. 2022
Dear Pierre
Thank you for your feedback, its greatly appreciated
We look forward to hosting you again
8/10 Bra
Pierre, calgary
Reste i grupp
7 apr. 2022
Gillade: Personal och service
Well located
Pierre
Bodde här 1 natt i april 2022
Svar från Augustine 7 apr. 2022
Dear Pierre
Thank you for your feedback and rating,
we appreciate
10/10 Fantastiskt
??
14 feb. 2022
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Dear Guest
Thank you for your Feedback and rating
We look forward to hosting you again
Best regards
10/10 Fantastiskt
Thomas
2 feb. 2022
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful room with panoramic window very nicely decorated. Staff was excellent in responding to your requests- all in all very pleasant experience. Will be returning
Thomas
Bodde här 7 nätter i januari 2022
Svar från Augustine Limo 2 feb. 2022
Dear Thomas
Greetings from Nairobi Safari Club
Thank you for your feedback and review its greatly appreciated
Best Regards
10/10 Fantastiskt
Samson Ngugi
2 jan. 2022
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Everything was perfect.
Samson Ngugi
Bodde här 7 nätter i december 2021
Svar från Augustine 4 jan. 2022
Dear Samson
Greetings from nairobi Safari Club
Thank you for your Feedback, we look forward to hosting you again.
Best regards
6/10 Okej
Agrim
Reste med familjen
15 dec. 2021
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
First time in Nairobi
Decent hotel for the price, good location, friendly staff that will try to make your stay as pleasant as possible. Condition of the hotel is a little disappointing though. Rooms feel run down. Pool area is nice. Breakfast buffet is overpriced at $30 per person. Overall just about OK
Agrim
Bodde här 1 natt i december 2021
Svar från Augustine 16 dec. 2021
Dear Agrim
Greetings from Nairobi Safari Club,
Thank you for your feedback and rating, we have noted all your concerns and we will strive to make improvements
8/10 Bra
Ian
4 dec. 2021
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Ian
Bodde här 2 nätter i november 2021
Svar från Augustine 10 dec. 2021
Dear Ian
Thank you for taking your time to give us a review
Best regards
10/10 Fantastiskt
Alex
3 nov. 2021
Courtesy of staff was superb. A better flow of hot water to room 115 would have my stay even better.
Alex
Bodde här 1 natt i oktober 2021
Svar från Micah 3 nov. 2021
Dear Alex,
Thank you for choosing Nairobi Safari Club for your stay. We greatly appreciate your feedback. We are happy to hear that our staff were superb. Apologies for the about the flow of water in your room. We have taken an urgent review of the issue to ensure the same doesn't occur again in the future. We look forward to being your hosts again in the near future.
10/10 Fantastiskt
brian
2 nov. 2021
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved the location!!
brian
Bodde här 4 nätter i oktober 2021
Svar från Micah 3 nov. 2021
Dear Brian,
Thank you for staying with us. We are happy you enjoyed your stay. We appreciate your feedback about our great location. Looking forward to hosting you again soon.
Kind Regards,
Micah
6/10 Okej
Cheryl
16 okt. 2021
Gillade: Personal och service
I recently stayed at the hotel this October. I emailed ahead of time reconfirming my need for a shuttle hotel driver to pick me up at the airport at 12:20 AM however when I arrived there was no driver after waiting about 30 minutes the hotel receptionist asked a cab driver already at the airport to drive me. When I arrived at the property I was given a room key by a very friendly receptionist named Violet however when the gentleman escorting me open the hotel room door a voice from darkness asked who is this? The gentleman assisting me immediately apologized went back downstairs for another key but it was not for a balcony room so we had to change the key the third time. I was comfortable in the room, nice balcony but throughout my stay the Wi-Fi was very spotty the last night I was there there was no Wi-Fi all the way into the next day 3 pm. They had the IT tech working on it but I was also trying to download my test results documents to take to the airpot. Micah was exemplary in his service and accommodating. I give him five stars he helped to make my stay more enjoyable. I’m not sure if I will return to this hotel. I am a female who traveled alone from the US and having a driver available upon my arrival was crucial for me. However things did work out for there are generally kinks in travel. A doctor came to administer my PCR test for $80 in my rm which was great! I had a very positive experience in Nairobi Kenya and would visit this country again. Thanks NSC staff.
Cheryl
Bodde här 1 natt i oktober 2021
Svar från Micah 16 okt. 2021
Dear Cheryl,
Thank you for your stay with us. We are happy to hear that you enjoyed your stay with us. Please receive our sincere apologies regarding the mix-up that was experienced with your airport pick-up arrangements, and room allocation as well. We are pleased to hear that you liked the room you settled in finally. We understand our internet outage caused much inconveniences to you. The incident was caused by a major technical glitch, but was eventually rectified. We are grateful for your honest feedback which will go a long way in helping us to improve on our services, so as to exceed the expectations of all our guests.Thank you for your positive compliments regarding our staff. We shall share your regards. Looking forward to hosting you again in the near future.
10/10 Fantastiskt
Santon
28 juli 2021
Santon
Bodde här 3 nätter i juli 2021
Svar från Micah 29 juli 2021
Dear Santon,
Thank you for your positive review. It was a pleasure hosting, and we hope to see you again soon.
10/10 Fantastiskt
Verifierad resenär
18 juli 2021
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice and friendly.
Verifierad resenär
Bodde här 1 natt i juli 2021
Svar från Micah 19 juli 2021
Dear Guest,
Thank you for staying with us. We are happy to hear that your stay was nice, and our staff friendly. We greatly value your feedback, and hope to host you again soon.
10/10 Fantastiskt
Verifierad resenär
6 juli 2021
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent Services and responses.
Verifierad resenär
Bodde här 8 nätter i juni 2021
Svar från Micah 6 juli 2021
Dear Guest,
Thank you for your stay with us. We are glad to hear that our guest service met your expectations. We value your feedback and look forward to hosting you once again soon.
10/10 Fantastiskt
Verifierad resenär
Reste i grupp
10 juni 2021
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No outside noise
Verifierad resenär
Bodde här 2 nätter i juni 2021
Svar från Micah 11 juni 2021
Dear Guest,
Thank you for your stay at Nairobi Safari Club. We are glad to hear that you enjoyed your stay, with no outside noise in your room. We value your feedback and are grateful that you took your time to share your review. Looking forward to hosting you again soon.
10/10 Fantastiskt
Verifierad resenär
Reste i grupp
10 apr. 2021
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Minor problem with room but management took care of it.
Great service by all.
Verifierad resenär
Bodde här 1 natt i mars 2021
Svar från Micah Amol 14 apr. 2021
Dear Guest,
Thank you for having stayed with us at Nairobi Safari Club. We are glad that we were able to solve the problem with your room, and that our service was great.We value your feedback and thank you for taking time to share them with us. We look forward to hosting you again in the near future.
Best wishes
8/10 Bra
Fatai
Reste med familjen
21 mars 2021
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fatai
Bodde här 1 natt i mars 2021
Svar från Micah 22 mars 2021
Dear Fatai,
Thank you for staying with us at Nairobi Safari Club. We are glad to hear that you enjoyed your stay during your recent visit. We constantly strive to provide a great experience and quality service to all our guests. We value your feedback and thank you for taking the time to share your comments with us. Should you require further assistance, please do not hesitate to contact us. We look forward to welcoming you back to Nairobi Safari Club in the near future.
Best wishes
6/10 Okej
Verifierad resenär
Affärsresenär
14 feb. 2020
Gillade: Renlighet och personal och service
Central location. Generally very helpful staff. Tom service was very limited especially after 8pm.
Verifierad resenär
Bodde här 4 nätter i februari 2020
Svar från Micah Amol 23 mars 2021
Thank you for your visit to Nairobi Safari Club. We are delighted to learn that you were happy about our central location and helpful staff. We have taken note to of your concern regarding our room service. We sincerely value your feedback, and are grateful for sharing your reviews with us. We look forward to being of service to you once again in the near future.
10/10 Fantastiskt
Eirik V
Reste i grupp
13 jan. 2020
Gillade: Renlighet, personal och service och rummets bekvämlighet
Nice location and good service. However, the hotel is in need for an over all upgrade and refresh now.
Eirik V
Bodde här 3 nätter i december 2019
Svar från Micah 23 mars 2021
Dear Eirik,
Thank you for having chosen to stay at Nairobi Safari Club during your visit to Nairobi. We are glad you liked our nice location and good service. We have taken note of your concerns regarding our property requiring upgrades refreshing. We are sincerely thankful that you took time to share your comments with us. We greatly value your feedback. Looking forward to hosting you again soon.
10/10 Fantastiskt
Verifierad resenär
24 dec. 2019
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Cleanliness and customer care was really good. Meals were served hot, my family and I realy enjoyed our stay.
Verifierad resenär
Bodde här 1 natt i december 2019
6/10 Okej
Verifierad resenär
Reste med familjen
7 nov. 2019
Verifierad resenär
Bodde här 1 natt i november 2019
8/10 Bra
Shirish
6 nov. 2019
Gillade: Renlighet, personal och service och rummets bekvämlighet
Good All Suite Hotel in Central Nairobi
Good hotel with all the basic facilities e.g Spa, Swimming Pool, Bar, Restaurant, Beauty Saloon etc. Good Wifi throughout the hotel. Most importantly the room suite n its bathroom is spacious. Rooms are generally quiet. However, it is an old hotel with good infrastructure which cud do with total upgrading and refurbishment.
Shirish
Bodde här 6 nätter i oktober 2019
4/10 Dåligt
WONMOON
Affärsresenär
5 nov. 2019
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet