Boendets fasad

Recensioner av PrideInn Azure Hotel Nairobi Westlands

4 out of 5
PrideInn Azure Hotel Nairobi Westlands
Lantana Road, Westlands, Nairobi

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 110 av 287 recensioner" "
8 - Bra i betyg. 110 av 287 recensioner" "
6 - Okej i betyg. 39 av 287 recensioner" "
4 - Dåligt i betyg. 10 av 287 recensioner" "
2 - Väldigt dåligt i betyg. 18 av 287 recensioner" "

8,4/10

Renlighet

8,4/10

Personal och service

8,2/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Javiera

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Purity Mutwiri 23 sep. 2023
Dear Javiera, We appreciate you sharing your experience so that we can improve moving forward. It's always pleasing to read positive comments about us. We are looking forward to welcoming you back again and we hope your next stay at PrideInn Azure Hotel Nairobi will be a pleasant journey.John Baraza Best regards,

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2022
Svar från Purity Mutwiri 22 feb. 2022
Dear Duane, Thank you for taking the time to review and rate your recent experience at PrideInn Azure Hotel Nairobi. My team and I appreciate the overall feedback on your stay with us. However, we have noted your concern. We apologize for the inconveniences caused while here. We look forward to seeing you soon. Best Regards,

8/10 Bra

Alexej

Gillade: Renlighet, personal och service och rummets bekvämlighet
Helt okej hotell med trevlig personal
Ett helt okej och rent hotell. Trevlig personal samt bra vegetariska alternativ. Poolområdet är lite intetsägande och väldigt få av gästerna hänger eller badar där. Området är överlag lugnt och det är lätt att beställa uber för att ta sig runt i stan.
Bodde här 7 nätter i februari 2020
Svar från Carthy K 7 mars 2020
Kära Alexej, Tack för att du tog dig tid att ge oss en bra recension. Vi är glada att höra att du hade en underbar vistelse och rummet var bekvämt, vegetarisk mat var underbar och att du älskade vår trädgårdsatmosfär. Ser fram emot att välkomna dig tillbaka. Hälsningar, Carthy K

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2019
Svar från Geffry 13 dec. 2019
Dear Guest, Thank you for staying with us and for your rating. Looking forward to your next stay.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevligt hotell. Mycket serviceinriktad personal. Ingen minibar på rummet. Litet gym och ingen massage tillgänglig.
Bodde här 1 natt i januari 2019
Svar från Carthy K 18 jan. 2019
Dear Guest, Thank you for staying with us and sharing your feedback.We are glad to know that you enjoyed your stay Please accept my apology for inconvenience caused with the minibar not stocked we usually stock upon request and for massage we have a spa on the commercial tower 2nd floor,i have escalated feed back to the management team,we will use this feedback to rectify the shortcomings and ensure you have memorable experience upon your next visit.Looking forward to your next visit.

8/10 Bra

Jakob

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell. Dock väldigt högljudnivå från nattklubben som hördes halva natten.
Bodde här 1 natt i februari 2018
Svar från Vikram Khettry (CEO) 26 feb. 2018
Dear Mr. Jakob, Thank you for choosing us. We are delighted that you enjoyed staying at our Hotel. We have taken note of your feedback on loud noise from the nightclub and assure you that management are looking to deal with the issue of noise. We do appreciate your feedback and look forward to hosting you again soon. Thank you for taking the time to write to us. Kind Regards,

8/10 Bra

Sofia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Modernt och fräscht hotell
Modernt och fräscht hotell med allt du behöver. Dock spelades hög musik på kvällarna så det kunde vara svårt att sova. Det var även en hel del mygg i rummet.

8/10 Bra

Jan, Onsala

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lugnt läge
Bra hotell i lugnt läge

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell med bra Indisk mat
Trevlig personal. En skjorta som de tvättade blev förstörd men de ersatte den helt utan invändningar.

10/10 Fantastiskt

Margit, Malmö

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
avlut på safari
Mycket fint, helt nytt hotell, god frukostbuffé, trevlig, mycket seviceminded personal.

10/10 Fantastiskt

Meera

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Just finished a stay here with family members, and it was a pleasant stay. The breakfast selection was excellent, dinner options were equally great. The staff members are the pride and joy in this hotel. Special mention to Nelly, Lillian, Samwel, Milka and Shelmith in the restaurant. Sammy in housekeeping and Janet at front desk. Everyone was very helpful, friendly and helped out a great deal. The rooms are spacious, clean and well furnished. I would probably recommend attention to water temperatures and sink water flow, before rooms are let for accommodating but other than that are very comfortable. I would definitely recommend this hotel for staying and would stay here again. Big thank you for making our stay so welcoming!
Bodde här 7 nätter i april 2024
Svar från JOHN 3 maj 2024
Dear Meera,Greetings from PrideInn Azure Hotel Nairobi. Thank you for your excellent review of our hotel. Our team is happy to note that you enjoyed our professional staff, comfortable room and delightful breakfast. We have taken note about the water temperatures and sink water flow and informed our maintenance team. Once again, thank you for your excellent review and we look forward to welcoming you again soon at PrideInn Azure Hotel Nairobi where we are committed to delivering exceptional services experience and varietyWith Best Regards,John Baraza

10/10 Fantastiskt

Kabage, Moncks Corner

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 8 nätter i april 2024
Svar från JOHN 28 apr. 2024
Dear Kabage,Thank you for choosing us to be your home away ! We try hard to provide the best possible service to our customers and their satisfaction is our reward. We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future. Sincerely,John Baraza

10/10 Fantastiskt

Brittany

Bodde här 7 nätter i mars 2024
Svar från JOHN 28 apr. 2024
Dear Brittany,Thank you for being our guest and for posting your great rating. We look forward to welcoming you back at PrideInn Azure Hotel Nairobi.Kind regards,John Baraza

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice place to stay at
Bodde här 2 nätter i mars 2024
Svar från JOHN 9 mars 2024
Dear Paul,Thank you for being our guest and for posting your lovely rating. Look forward to welcoming you back at PrideInn Azure Hotel Nairobi.With best regards,John Baraza

2/10 Väldigt dåligt

Andy

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Place needs an upgrade very bad from the lighting of the place to the carpet
Bodde här 3 nätter i mars 2024
Svar från Hannah 7 mars 2024
Dear Andy,Greetings from pride inn Azure.Thank you for the mail well received and for your valuable feedback.We have noted on the area of improvement and confirm we are in the process to upgrade.Looking forward to hosting you again.Kind regards,Hannah Mwangi.

10/10 Fantastiskt

Ajalon

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Prideinn Azure Hotel has truly set the bar for hotel accommodation. From the moment I arrived I was welcomed warmly by the staff and given a level of personal service that honestly was shocking. I was given a pleasant guide of all the available amenities at the hotel and of all the features available in my room. My room was extremely clean and was stocked with everything advertised. The food at the restaurant within the hotel was excellent and they offered quite the variety which is nice for picky eaters. The staff however are the true stars, they were very informative and knowledgeable on every question I had whether it be about the hotel or the surrounding area. They were also extremely helpful and cheerful, from the reception desk, to waiters, to the security, the staff is on the top of their game. I highly reccomend a stay here if you are visiting Nairobi, you will be exceedingly pleased. I will definitely return if just for the experience of the stay and nothing more.
Bodde här 1 natt i februari 2024
Svar från JOHN 18 feb. 2024
Dear Ajalon,Thank you for recommending PrideInn Azure Hotel Nairobi after the experience you had with us! We are delighted to hear that you had a positive experience at PrideInn Azure Hotel Nairobi and that you enjoyed the variety & quality of the amenities and the quality of your room. We hope to have the chance to welcome you back at PrideInn Azure Hotel Nairobi in the nearest future.With Best Regards,John Baraza

8/10 Bra

Eddy

Affärsresenär
Gillade: Personal och service och bekvämligheter
Great meals. Good staff care. But the room was not as clean as they used to be some years back.
Bodde här 2 nätter i januari 2024
Svar från JOHN 8 feb. 2024
Dear Yahye Abdi,We would like to thank you for taking the time to share with us your kind rating regarding your visit and taken note of your comments and experience at PrideInn Azure Hotel Nairobi. Hope to have more opportunities in the future to welcome you back.Kind regards,John Baraza

8/10 Bra

Yahye Abdi

Bodde här 5 nätter i januari 2024
Svar från JOHN 8 feb. 2024
Dear Yahye We would like to express our sincere thanks for choosing our hotel for your stay, and we want you to know that the time you have taken to share your accommodation experience is extremely valuable for us. We are happy to learn that your stay was comfortable and enjoyable. We hope to welcome you again soon. John Baraza

10/10 Fantastiskt

Jeffrey

Reste med familjen
Bodde här 1 natt i januari 2024
Svar från JOHN 16 jan. 2024
Dear Jeffrey,Thank you for being our guest and for posting your lovely rating. Look forward to welcoming you back at PrideInn Azure Hotel Nairobi.With best regards,John Baraza

8/10 Bra

Terje

Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 4 nätter i november 2023
Svar från JOHN 8 feb. 2024
Dear TerjeThank you for this awesome review! We are really happy that all was great during your stay and our colleagues will be looking forward to welcome you back soon at PrideInn Azure Hotel Nairobi. Warm regards, John Baraza

10/10 Fantastiskt

John Arne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i november 2023
Svar från JOHN 17 nov. 2023
Dear John ,Many thanks for taking the time to share with us your rating on your PrideInn Azure Hotel Nairobi experience. Look forward to your future visits!Best regards,John Baraza

8/10 Bra

Alain Jean Claude

Bodde här 2 nätter i oktober 2023
Svar från JOHN 17 nov. 2023
Dear John Arne,Many thanks for taking the time to share with us your rating on your PrideInn Azure Hotel Nairobi experience. Look forward to your future visits!Best regards,John Baraza

10/10 Fantastiskt

Lize-Marie

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel
The staff is extremely professional and friendly. This is a perfect short stay hotel. Loved the gym with outside quart year. I can recommend this hotel for a business trip or short stay. I didn't have time to enjoy the pool are or dine in.
Bodde här 1 natt i oktober 2023
Svar från JOHN 12 okt. 2023
Dear Lize-,Greetings from PrideInn Azure Hotel Nairobi. Thank you for your excellent review of our hotel. We are delighted to hear that you had a positive experience at PrideInn Azure Hotel Nairobi and that our staff made your feel at home. We hope to have the chance to welcome you back at PrideInn Azure Hotel Nairobi in the nearest future.Best Regards,John Baraza

8/10 Bra

Laura

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We really enjoyed our stay here, it was close to the shops and our room was quiet, at the end of the hallway. The hotel staff were friendly and polite in the restaurants.
Bodde här 5 nätter i september 2023
Svar från JOHN 12 okt. 2023
Dear Laura,Thank you for choosing to stay at the PrideInn Azure Hotel Nairobi. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We are pleased to note that you enjoyed the comforts of our hotel including your stay and your room. Once again, thank you for your excellent review and we look forward to welcoming you again soon at PrideInn Azure Hotel Nairobi.Best Regards,John Baraza

10/10 Fantastiskt

olaseni

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a good stay
Bodde här 2 nätter i september 2023
Svar från JOHN 12 okt. 2023
Dear John,We very much appreciate the lovely rating you have shared with us and look forward to welcoming you back soon at PrideInn Azure Hotel Nairobi.Kind regards,John Baraza

10/10 Fantastiskt

Lize-Marie

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2023
Svar från JOHN 12 okt. 2023
Dear Lize,.Thank you for the warm feedback on your recent stay with us. It is delighful to learn that you had a great stay.We hope to see you again at PrideInn Azure Hotel Nairobi,Warm regards,John Baraza

10/10 Fantastiskt

Brian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Bodde här 2 nätter i september 2023
Svar från JOHN 24 sep. 2023
Dear Brian,We appreciate the great rating you have posted and look forward to welcoming you back at PrideInn Azure Hotel Nairobi in the near future.With best regards,John Baraza

8/10 Bra

Tony

Great location!
Bodde här 1 natt i september 2023
Svar från Purity Mutwiri 23 sep. 2023
Dear Tony,Thank you for being our guest and for posting your lovely rating. Look forward to welcoming you back at PrideInn Azure Hotel Nairobi.With best regards,John Baraza

6/10 Okej

Mohamed

Affärsresenär
Gillade inte: Personal och service
Bodde här 4 nätter i september 2023
Svar från Purity Mutwiri 16 sep. 2023
Dear Mohamed,Many Thanks for visiting us. We appreciate the time you took to rate us. We however noted that we fell short at 6/10. We always strive to achieve 10/10.please let us know what did not impress you that we can work on to make your next visit more memorable. We are looking forward to hear from you.Kind regards,Purity MutwiriFront Office Manager

10/10 Fantastiskt

Yana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice hotel
Very nice hotel . Good food and Spa on second floor . Don’t go to spa on first floor Room was large and clean with hot water . Cleaned daily .Well trained staff . In very quiet and safe area of Westland.
Bodde här 1 natt i augusti 2023
Svar från Purity Mutwiri 7 sep. 2023
Dear Yana,Thank you for staying in PrideInn Azure Hotel Nairobi and sharing your positive rating. We are very glad to receive your compliments about our hotel, spa and our food. We would love to welcome you back in the nearest future.With Kind Regards,Purity MutwiriFront Office Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great value! Staff and location were great. Food was good. Room was quiet but not dark, wake with the sun. Hotel not new but building and facilities are acceptable. Did I mention how great the staff was? Extremely knowledgeable, professional, and helpful.
Bodde här 5 nätter i augusti 2023
Svar från Purity Mutwiri 7 sep. 2023
Dear Robert,Thank you for choosing to stay at the PrideInn Azure Hotel Nairobi. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We are proud to know that you enjoyed our convenient location, professional staff, excellent food and comfortable room. We would love to have the chance to welcome you back in Nairobi for another stay.With Kind Regards,Purity MutwiriFront Office Manager

10/10 Fantastiskt

Taylor

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was very quiet and clean. The stafe was very nice and the property was safe.
Bodde här 3 nätter i augusti 2023
Svar från Purity Mutwiri 18 aug. 2023
Dear TaylorThank you so much for taking the time to share your feedback with us! We're delighted to learn that you found our property to be quiet, clean, and safe – these aspects are of utmost importance to us. It's fantastic to know that our staff's friendliness made a positive impression on you. Your satisfaction is our top priority, and we can't wait to have the pleasure of hosting you again during your next visit.Regards Purity Mutwiri

8/10 Bra

Markku

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice clean and quiet hotel
Bodde här 2 nätter i juni 2023
Svar från Purity Mutwiri 8 juli 2023
Thank you for your feedback! We are glad to hear that you found our hotel to be nice, clean, and quiet. We strive to provide a comfortable and peaceful environment for our guests. If there is anything specific you enjoyed about your stay, please let us know. We appreciate your review and hope to welcome you back in the future!

10/10 Fantastiskt

Hein

Bodde här 1 natt i juni 2023
Svar från Purity Mutwiri 16 juni 2023
Dear Hein,At PrideInn Azure Hotel Nairobi our goal is to meet and exceed our guests' expectations. I am delighted to know that we have delivered a true hospitality to you.We value your feedback and look forward to welcoming you back soon.Kind regards,

10/10 Fantastiskt

Manoj

Affärsresenär, Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Excellent and super helpful staff.
Bodde här 3 nätter i maj 2023
Svar från Purity Mutwiri 24 maj 2023
Dear Manoj,Thank you for taking your time to give us a feedback.we are delighted to know that you enjoyed your stay.we are looking forward to hosting you again.RegardsPurity.

10/10 Fantastiskt

nelson zi mian

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
the staffs very friendly and safe, quiet.
Bodde här 4 nätter i april 2023
Svar från Purity Mutwiri 7 maj 2023
Dear Nelson,Thank you for staying at PrideInn Azure Hotel Nairobi. We would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and we have shared your feedback with our entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely,

8/10 Bra

Zdenek

Bodde här 1 natt i februari 2023
Svar från Anne Wambui 26 feb. 2023
Dear Zdenek,Thank you for choosing us to be your home away ! We try hard to provide the best possible service to our customers and their satisfaction is our reward. We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future. Sincerely,

10/10 Fantastiskt

khalid

Svar från Purity Mutwiri 1 juli 2023
Dear Khalid,Thank you for taking the time to review our hotel. We are pleased you had a good stay and enjoyed our amazing location. We have a great team on site who love assisting each and every one of our guests. We hope to welcome you back very soon as we loved having you stay with us. Best regards, Purity Mutwiri

10/10 Fantastiskt

kristoffer

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2022
Svar från Anne Wambui 14 dec. 2022
Dear kristoffer,Let us thank you for staying with us at PrideInn Azure Hotel Nairobi. We appreciate your kind rating regarding your stay and we would like to thank you for your valuable time taken to share your experiences. It will be our pleasure to welcome you again in our premises during a future trip to Nairobi.Kind regards,

8/10 Bra

Jp

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a nice hotel. Check in took too long but staff was friendly.
Bodde här 2 nätter i november 2022
Svar från Anne Wambui 2 dec. 2022
Dear Jp,Thank you very much for rating your stay in PrideInn Azure Hotel Nairobi. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We were truly pleased to hear that you enjoyed our staff and our hotel.We have also noted the concern on check in which needs improvement. We would love to welcome you back in the nearest future.Kind Regards,

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dichtbij het centrum
Net hotel, maar het personeel was niet zo vriendelijk
Bodde här 3 nätter i oktober 2022
Svar från Purity 21 okt. 2022
Dear Guest,At PrideInn Azure Hotel Nairobi our goal is to meet and exceed our guests' expectations. I am delighted to know that we have delivered a true hospitality to you.We value your feedback and look forward to welcoming you back soon.Kind regards,PM

6/10 Okej

Ulf

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice staff but bad food
Exellent and friendly staff. Only drawback was that the food was not very good. Hamburgers was not really cocked and food was cold when I got it several times.
Bodde här 5 nätter i augusti 2022
Svar från Purity Mutwiri 1 sep. 2022
Dear Ulf,We would like to thank you for taking the time to offer us your honest feedback. First of all, we would like to thank you for your positive comments about our our staff. It is with concern that we find out that you weren't fully satisfied with our food. Your feedback is very much appreciated and has been communicated to the relevant departments. All your remarks are taken into consideration to improve our hotel. We wish you could give us another chance to win you back.Best Regards,

6/10 Okej

Cole

Reste med familjen
Gillade: Personal och service och bekvämligheter
The first room they put us in smelled strongly of cigarette smoke and only had 1 hand towel. After we told them about it, they did upgrade us to a much better room with no smell.
Bodde här 2 nätter i juni 2022
Svar från Purity Mutwiri 20 juli 2022
Dear Cole, Thank you very much for choosing to stay at PrideInn Azure Hotel Nairobi, although it was with concern to note that you were not satisfied with your experience. The rating you have posted is taken into serious consideration. Hope you could give us another opportunity to welcome you back and prove that we can serve you better. With sincere regards,

10/10 Fantastiskt

Kunverji

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
PrideInn Azure Hotel very good location Friendly staff co oprative and good Security will go again Thank You To all Who look after us
Bodde här 1 natt i maj 2022
Svar från Purity Mutwiri 10 juni 2022
Dear Kunverji , Thank you very much for rating your stay in PrideInn Azure Hotel Nairobi. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are delighted to hear that you enjoyed your stay at PrideInn Azure Hotel Nairobi.We hope to have the chance to welcome you back at PrideInn Azure Hotel Nairobi in the nearest future. Best Regards,

10/10 Fantastiskt

Turkka

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Turvasatama Westlandsin liepeillä
PrideInn Azure tarjosi minulle paikan ladata akkuja omassa rauhassa, kesken raskaahkon ja kiireisen työmatkan. Valitsin hotellin pitkälti sijainnin perusteella, mutta halusin myös välttää monikansallisia ketjuja. Sijainnin osalta ajattelin että Westlandsin pääväylän eteläpuoli olisi rauhallisempi ja helpompi - tosiasiassa kaikki palvelut olisivat olleet väylän pohjoispuolella. Hotelli oli ookoo, erityisesti pidin kuntosalista ja ystävällisestä henkilökunnasta. Näköala oli mahtava. Huonetta pidettiin siistinä. Hotellin lähiympäristössä ei ollut oikein mitään. Kävellen liikkuminen päivällä valtatien väärällä puolella hieman hurjaa. Yöllä vaarallista.
Bodde här 4 nätter i maj 2022
Svar från Purity Mutwiri 10 juni 2022
Dear Turkka, Thank you very much for rating your stay in PrideInn Azure Hotel Nairobi. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are delighted to hear that you enjoyed your stay at PrideInn Azure Hotel Nairobi. We hope to have the chance to welcome you back at PrideInn Azure Hotel Nairobi in the nearest future. Best Regards,

8/10 Bra

VIKRAM

Affärsresenär
Gillade inte: Boendets skick och faciliteter
ok
Bodde här 5 nätter i maj 2022
Svar från Purity Mutwiri 12 juni 2022
Dear Vikram, We would like to thank you for taking the time to share your positive experience at PrideInn Azure Hotel Nairobi with us. I hope that in the future we will have new opportunities to welcome you again. Sincerely,

4/10 Dåligt

Mohamed

Bodde här 3 nätter i maj 2022
Svar från Purity Mutwiri 23 maj 2022
Dear Mohamed, Thank you very much for rating your stay in PrideInn Azure Hotel Nairobi. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We hope to have the chance to welcome you back at PrideInn Azure Hotel Nairobi in the nearest future. Best Regards,

2/10 Väldigt dåligt

Olashade

Reste i grupp, Affärsresenär
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Horrible stay, horrible service
This hotel does not care about their guests' happiness. I mistakenly over paid for my stay and the hotel refused to refund me back my money. They were very unreasonable & inkind about it. I only stayed 4 nights & mistakenly paid for 5. They refused to refund me. Idk where you pay for services you never receive. Next issue: the elevator didn't work for 3 days & I had to climb up the steps to the 6th floor each time i wanted to leave the hotel throughout those 3 days. The rooms had water stains in the toilet & sink bowl. The water had a slight yellow tint so that was gross, especially when you think about brushing my teeth with it. Finally, I paid for breakfast & they tried to bill me additionally for it. Very horrible experience here at PrideInn Azure. I do not recommend.
Bodde här 4 nätter i maj 2022
Svar från Purity Mutwiri 13 maj 2022
Dear Olashade, Thank you so much for posting a review. We have noted your comments about our hotel and will be looking into this to ensure it is improved. I hope the team and I can welcome you back soon as we loved having you stay with us. With kind regards, Purity Mutwiri

10/10 Fantastiskt

Khalfani

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Big Big Bang For The Bucks
We had a super amazing stay at great hotel with the friendliest and most professional staff ever. We arrived to our hotel after midnight and the night manager, Arif, said we couldn’t get 3 rooms together then, but he promised we would be able in the morning. I awakened early and went down to the lobby. It was obvious that Arif had left copious note to Catherine who greeted me and had our rooms together shortly after breakfast. Throughout our week stay, the restaurant staff, front desk and house keeping staff made us feel like we were family. The rooms were clean, comfortable and cozy.. The location was great. We even walked back to the hotel after taking an Uber to a restaurant for dinner. I highly recommend this extremely luxurious hotel atmosphere for those who like getting a bang for their bucks without breaking the bank.
Bodde här 6 nätter i mars 2022
Svar från Purity Mutwiri 27 mars 2022
Dear Khalfani, Thank you very much for rating your stay in PrideInn Azure Hotel Nairobi. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are pleased to note that you enjoyed the comforts of our hotel. We would love to have the chance to welcome you back in Nairobi for another stay. With Best Regards,

6/10 Okej

Binesh

Affärsresenär
Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
Stay was generally quite nice, although my bed was extremely hard and uncomfortable. Service from front desk, restaurant and cleaners was excellent.
Bodde här 3 nätter i mars 2022
Svar från Purity Mutwiri 27 mars 2022
Dear Binesh, Thank you very much for rating your stay in PrideInn Azure Hotel Nairobi. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. However, we have noted your concern regarding the bed which needs improvement.We would love to have the chance to welcome you back in Nairobi for another stay. With Best Regards,