Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 442 av 1002 recensioner" "
10 - Fantastiskt
442
8 - Bra i betyg. 297 av 1002 recensioner" "
8 - Bra
297
6 - Okej i betyg. 152 av 1002 recensioner" "
6 - Okej
152
4 - Dåligt i betyg. 72 av 1002 recensioner" "
4 - Dåligt
72
2 - Väldigt dåligt i betyg. 39 av 1002 recensioner" "
2 - Väldigt dåligt
39
8,8/10
Renlighet
8,4/10
Personal och service
8,2/10
Bekvämligheter
8,2/10
Boendets skick och faciliteter
8,2/10
Hållbarhet
Recensioner
6/10 Okej
Sandra
15 apr. 2022
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Sandra
Bodde här 3 nätter i april 2022
Svar från Nicole 17 maj 2022
Thank you for your feedback!
8/10 Bra
Bo
17 nov. 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bo
Bodde här 6 nätter i november 2018
Svar från Amber B 22 nov. 2018
Dear Valued Guest,
Thank you for staying with us.
8/10 Bra
Per-Henrik
1 apr. 2018
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Per-Henrik
Svar från Amber B 21 apr. 2018
Thank you for the 4 our of 5 star. We are happy to have met your expectations.
8/10 Bra
Verifierad resenär
25 feb. 2016
Gillade: Renlighet, personal och service och rummets bekvämlighet
Modernt och välordnat hotell i Napa
Trevligt hotell, men tyvär så byggde de om på gården så den var en stor jordgrop annars ett mycket bra hotell.
Verifierad resenär
10/10 Fantastiskt
M
Reste i grupp, Reste med familjen
19 maj 2024
Everything was great!
M
Bodde här 3 nätter i maj 2024
Svar från Brent Larkin 19 maj 2024
M, thank you for the great score! Happy to see you enjoyed the hotel and amenities we provide. We hope to see you next time you are in the Napa Valley!
4/10 Dåligt
Poonam, San Ramon
Reste med familjen
19 maj 2024
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service
No queen beds only full beds so hugely disappointing for a Marriott and it was not cheap. Also mattress was very uncomfortable we 3 sisters had sore backs from the bed and kinked necks from the pillows that were so puffy like sleeping on balloons. Service was terrible the coffee bar lady kept rolling her eyes before we could order yet no one in front of us or behind. Its like she would rather not be there. The bar tender was not at all friendly and cocktails not up to standard. Still we tipped well. It wasnt the best experience.
Poonam
Bodde här 1 natt i maj 2024
Svar från Brent Larkin 19 maj 2024
Thank you for sharing your feedback regarding your recent stay. I'm very sorry to hear about the multiple issues you encountered, from the bed and pillow discomfort to the unsatisfactory service at the coffee bar and bar.We understand the importance of a comfortable night's sleep and excellent service, and it is disappointing that we fell short in these areas. Your comments will be addressed with our team to ensure improvements are made.We appreciate your feedback and hope to have the opportunity to provide a better experience in the future.
8/10 Bra
Gabriella, Seattle
Reste i grupp, Reste med sin partner
13 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed the property and seating areas, though the rooms were ok. Walls are thin, bring ear plugs if you are sensitive! Staff was great. Amenities were great, bar and restaurant area was lovely. Enjoyed sitting outside with the heaters and fire tables.
Gabriella
Bodde här 3 nätter i maj 2024
Svar från Brent Larkin 13 maj 2024
Gabriella, thank you for taking the time with your review and the great feedback. So happy you enjoyed the hotel and our amenities, along with the fire tables! We are always investing in keeping our property in good condition and up to date. I will pass along your feedback on the walls to our team as we work with Marriott on our next phases of room refreshes!
10/10 Fantastiskt
Clare
3 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful hotel to stay at. You’ll need a car or for arrange transportation to get into Napa downtown or to wineries, but you would need to from any hotel. Comfortable, quiet, great amenities, and staff. This is my second stay at this hotel and is still as great as always.
Clare
Bodde här 4 nätter i april 2024
Svar från Brent Larkin 5 maj 2024
Clare, thank you for the great words! So happy that our amazing staff made a difference and that you enjoyed all of the amenities we offer! We hope you get to come see us again soon!
10/10 Fantastiskt
Joseph, new Hyde park
2 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Joseph
Bodde här 5 nätter i april 2024
Svar från Brent Larkin 5 maj 2024
Joseph! We appreciate the great score! Hope you had a chance to enjoy all of the amenities that the Napa Valley Marriott has to offer! We hope to see you again soon!
10/10 Fantastiskt
Robert
2 maj 2024
Robert
Bodde här 3 nätter i april 2024
Svar från Brent Larkin 22 maj 2024
Robert, thank you for the great score! I hope we get a chance to see you back in Napa soon to enjoy the weather, wine and hospitality!
8/10 Bra
Michael
26 apr. 2024
Michael
Bodde här 2 nätter i april 2024
Svar från Brent Larkin 19 maj 2024
Michael, than you for taking the time to review us. We hope to get that 5th star next time you get an opportunity to come see us again in Napa!
10/10 Fantastiskt
Adriana
26 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Adriana
Bodde här 3 nätter i april 2024
Svar från Brent Larkin 27 apr. 2024
Adriana, thank you for the perfect score! We are happy you enjoyed our visit to wine country and hope that you got to take advantages of the great amenities around the property. We hope to see you again soon!
10/10 Fantastiskt
Christine
20 apr. 2024
Christine
Svar från Brent Larkin 13 maj 2024
Christine, thank you for your great review! Glad to see you enjoyed your stay at the Napa Valley Marriott! We hope to see you again soon as the weather in Napa is about to be amazing!
10/10 Fantastiskt
Jason
14 apr. 2024
Jason
Bodde här 1 natt i april 2024
Svar från Brent Larkin 5 maj 2024
Jason, thank you for the great score! So happy to see you enjoyed your time with us at the Napa Valley Marriott and we look forward to seeing you again soon!
8/10 Bra
John
Reste med familjen
14 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean and quit room.
John
Bodde här 2 nätter i april 2024
Svar från Brent Larkin 14 apr. 2024
John, we appreciate the nice core and comments about the hotel being clean and quiet! We hope to see you again in the future so we can strive for a 5th star!
10/10 Fantastiskt
Erica
12 apr. 2024
Erica
Bodde här 1 natt i april 2024
Svar från Brent Larkin 13 apr. 2024
Erica, thank you for your great review of the Napa Valley Marriott! So happy that it looks like you had a great stay! We hope to see you again soon if your travels bring you back to Napa!
10/10 Fantastiskt
Inna
8 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Inna
Bodde här 2 nätter i april 2024
Svar från Brent Larkin 9 apr. 2024
Inna, so happy to hear you had a nice stay! We hope to get an opportunity to see you again when your plans bring you back to Napa!
10/10 Fantastiskt
Tynisa
26 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Tynisa
Bodde här 3 nätter i mars 2024
Svar från Brent Larkin 28 mars 2024
Tynisa, thank you for the great score! We are so happy to see that you enjoyed your stay with us at the Napa Valley Marriott! Hoping we can see you again soon.
10/10 Fantastiskt
Damian
Affärsresenär
18 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
honestly it’s an awesome place an staff are super friendly an i don’t see anything wrong with it at all
Damian
Bodde här 1 natt i mars 2024
Svar från Brent Larkin 19 mars 2024
Damian, thank you for the great score and comments!! Happy to see that you had an amazing experience. We hope to see you again soon.
10/10 Fantastiskt
Olga
5 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Olga
Bodde här 3 nätter i mars 2024
Svar från Brent Larkin 6 mars 2024
Olga, thank you for the great score! Happy to see that the hotel and my team treated you well! We hope to see you again soon!
10/10 Fantastiskt
Jen
1 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful hotel. Great staff
Jen
Bodde här 3 nätter i februari 2024
Svar från Brent Larkin 1 mars 2024
Jen, thank you for the great score! So happy to see you had a great experience with us in Napa!
10/10 Fantastiskt
Muna
29 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was nice staying
Muna
Bodde här 1 natt i februari 2024
Svar från Brent Larkin 29 feb. 2024
Muna, thank you for your great review! So happy to see you had a nice stay! We hope to see you again soon.
10/10 Fantastiskt
Rozonna
27 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Shedrick was so helpful and easy to talk to about my concerns. This was my first time experiencing what I would call as a doorman/bell hop at a hotel. When escorted to my first room by Shedrick(that was by the elevator) I mentioned to Shedrick how my focus for my stay was to enjoy my birthday which includes getting some sleep..Shedrick immediately turned around and said I will be right back with a new room key. My new room was so peaceful.
Rozonna
Bodde här 2 nätter i februari 2024
Svar från Brent Larkin 27 feb. 2024
Thank you for taking the time to showcase the wonderful service that Shedrick provided! We are so happy you chose to spend your birthday with us!
8/10 Bra
Bobby
26 feb. 2024
Nothing, but the fact that there are no bathtubs is not good
Bobby
Bodde här 2 nätter i februari 2024
Svar från Brent Larkin 26 feb. 2024
Bobby, I am sorry that we were not able to et you in a room with a bathtub. I am happy the rest of your stay was nice! Next time we will do our best to get you a tub!
8/10 Bra
Salon
27 jan. 2024
Gillade: Personal och service och boendets skick och faciliteter
Nice stay
Salon
Bodde här 1 natt i januari 2024
Svar från Brent Larkin 27 jan. 2024
Thank you for taking the time to give us a review! Hapy to see it was a nice stay. We hope to see you again soon!
10/10 Fantastiskt
Dava
Reste med familjen
26 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The evening wine pours were great, made for a good time relaxing and talking with other guest there in the hotel.
Dava
Bodde här 2 nätter i januari 2024
Svar från Brent Larkin 26 jan. 2024
Thank you for the great comments! We hope to see you again soon!
10/10 Fantastiskt
Eddie
Reste med familjen
26 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The masseuse were good and helpful
Eddie
Bodde här 1 natt i januari 2024
Svar från Brent Larkin 26 jan. 2024
Thank you for the great comments! I will pass them along to the spa team! We hope to see you again soon!
10/10 Fantastiskt
Ruben
Affärsresenär
16 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff. Pedro the bartender was great.
Ruben
Bodde här 1 natt i januari 2024
Svar från Brent Larkin 16 jan. 2024
Ruben, thank you for the great score and the nice notes about the staff, especially recognizing Pedro!We are thrilled to see the great score and hope to see you next time you are in Napa!
8/10 Bra
Luis
Reste med sin partner
15 jan. 2024
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Luis
Bodde här 1 natt i januari 2024
Svar från Brent Larkin 16 jan. 2024
Luis, thank you for taking the time to score us! We hope to see you again soon!
10/10 Fantastiskt
Jeffrey
15 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Jeffrey
Bodde här 3 nätter i januari 2024
Svar från Brent Larkin 16 jan. 2024
Jeffrey, thank you for the 5 Stars! So happy that we took great care of you here and the Napa Valley Marriott!We hope to see you again soon!
10/10 Fantastiskt
Kaili, Aliso Viejo
15 jan. 2024
Kaili
Bodde här 4 nätter i januari 2024
Svar från Brent Larkin 16 jan. 2024
Thank you for the great score! We love to see that you had a great experience with us! We hope to see you again soon!
8/10 Bra
yuxin, Walnut Creek
Reste med familjen
4 jan. 2024
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Good location! Good hotel
yuxin
Bodde här 1 natt i januari 2024
Svar från Brent Larkin 8 jan. 2024
Thank you for the review! Hoping for a chance to get 5 out of 5 next time! Happy New Year and hope to see you again soon!
4/10 Dåligt
David
2 jan. 2024
I had a couple issues with this property. The biggest one being that they let the outdoor music in the courtyard by the pool play all night and all morning long. I had to call every night around 1 AM and ask them to turn off the music. I just don’t get it why they have it going 24 seven. The next thing was I extended my stay for one night, but they seem to not be able to figure out how to make that work. Even after spending a lot of time and getting the room for another night we were automatically checked out the next day and our keys didn’t work. Had to go through the whole process again just to gain access to our room. Plus Housekeeping did not make up the room. The last thing was every morning we would put out the do not disturb placard on the outside of the door. And every morning at around 7:30 in the morning the housekeeping crew would come and knock on the door. I would open up the door and show them the do not disturb placard, but They didn’t seem to consider it.
David
Bodde här 2 nätter i december 2023
10/10 Fantastiskt
Cody
1 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Customer Service
The room was nice and tidy, but the front of the house manager on New Year’s Eve went above and beyond with friendliness and helpfulness. It was very much appreciated.
Cody
Bodde här 1 natt i december 2023
Svar från Brent Larkin 15 feb. 2024
Cody, thank you the great feedback. I am happy to see the team took great care of you! We hope to see you again soon when your travels bring you back to the Napa area!
6/10 Okej
dominique
31 dec. 2023
Gillade inte: Personal och service och boendets skick och faciliteter
Not worth the money
dominique
Bodde här 1 natt i december 2023
Svar från Brent 1 jan. 2024
Hi Dominique, sorry to see we did not meet your expectations on value for price. We work hard daily to ensure our pricing is in line with our competitors and the team works hard to provide top notch service. I hope we get a chance to try again in the future!
2/10 Väldigt dåligt
Yi
29 dec. 2023
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Yi
Svar från Brent Larkin 30 dec. 2023
Yi, so sorry to see this score. Highly unusual to see this kind of rating. Please feel free to reach out to me or my manager on duty at the hotel so that we can get more insight as to what went wrong and if we can fix. Happy New Year.
8/10 Bra
Dongmin
28 dec. 2023
Dongmin
Bodde här 2 nätter i december 2023
Svar från Brent Larkin 30 dec. 2023
Dongmin, thank you for your review! I hope we get a chance to earn a 5/5! Happy New Year and we look forward to seeing you again soon.
2/10 Väldigt dåligt
Alexander
Reste med familj och småbarn
27 dec. 2023
Gillade inte: Personal och service
Worst checkin experience.
Alexander
Bodde här 1 natt i december 2023
Svar från Brent 27 dec. 2023
Alexnder, certainly not the feedback we are used to receiving. I am sorry that your arrival did not go as expected. We have a seasoned, wonderful staff, so not sure what could have gone wrong. We will do better next time!
8/10 Bra
Mariza
24 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mariza
Bodde här 1 natt i december 2023
Svar från Brent Larkin 25 dec. 2023
Mariza, Happy Holidays! Thank you for taking the time to give us a review! We hope to get another chance to try to get to a 10!
8/10 Bra
Damodar, Sacramento
24 dec. 2023
Damodar
Bodde här 1 natt i december 2023
Svar från Brent Larkin 25 dec. 2023
Damador, thank you for your review! We will shoot for 5 out of 5 next time! Happy Holidays!
6/10 Okej
John
Reste i grupp
18 dec. 2023
Toilet seat was loose. Hallways need better room signs for directions. Parking issues.
John
Bodde här 1 natt i december 2023
Svar från Brent Larkin 18 dec. 2023
John, thank you for the feedback. I apologize for the toilet seat as that should have been addressed prior to your arrival. I would love to know about the parking issues as we have ample parking throughout the property. Happy Holidays to you!
10/10 Fantastiskt
Rony
Reste med familjen
16 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rony
Bodde här 3 nätter i december 2023
Svar från Brent Larkin 16 dec. 2023
Rony, thank you for the great review! We hope to see you next time your travels bring you back to Napa!
10/10 Fantastiskt
Derek
3 dec. 2023
Derek
Bodde här 5 nätter i november 2023
Svar från Brent Larkin 25 dec. 2023
Derek, Thank you for the great score! Happy Holidays and we look forward to seeing you again soon!
6/10 Okej
Mary
27 nov. 2023
Mary
Bodde här 2 nätter i november 2023
Svar från Brent Larkin 18 dec. 2023
Mary, look like we could have done a bit better. If you have any feedback that you would like to share with me, so we can improve, please feel free to reach out to me at the hotel.
10/10 Fantastiskt
Anthony
19 nov. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Anthony
Bodde här 1 natt i november 2023
Svar från Brent Larkin 21 nov. 2023
Anthony, thank you! So happy to see you had a great stay! Happy Holidays and we hope to see you again soon!
10/10 Fantastiskt
Cynthia, Bremerton
13 nov. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overall no complaints, loved that there was nice spaces to gather outdoors, nice pool area, g
Cynthia
Bodde här 4 nätter i november 2023
Svar från Brent Larkin 14 nov. 2023
Cynthia, thank you for the nice comments and the great score! We are proud of our outdoor spaces, but at the pool and around the fire pits!
6/10 Okej
Gary
Reste i grupp
6 nov. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
The pool was not heated as advertised. There was no spa or hot tub.
Very clean property and nice location close to downtown.
Gary
Bodde här 4 nätter i november 2023
Svar från Brent Larkin 6 nov. 2023
Gary, thank you for the feedback. We had a brand-new boiler installed this year. We will adjust the temperature up a couple degrees!
6/10 Okej
LaTanya
30 okt. 2023
LaTanya
Bodde här 2 nätter i oktober 2023
Svar från Brent Larkin 30 okt. 2023
LaTanya, thank you for taking the time to review us for your stay. I am sorry that we did not score a bit better. If you have any specific items that made us a 6, please feel free to reach out to me at the hotel directly so that we can do better the next time!
10/10 Fantastiskt
chiara
28 okt. 2023
chiara
Bodde här 1 natt i oktober 2023
Svar från Peter S, Front Office Supervisor 19 nov. 2023
Thank you chiara for your 5 out of 5 review for our property. We hope you had a great time in Wine Country and we hope to welcome you back soon!
10/10 Fantastiskt
jennifer
Reste i grupp, Affärsresenär
24 okt. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely modern feel. Spacious social areas. Free wine in evening and coffee in the morning.
jennifer
Bodde här 2 nätter i oktober 2023
Svar från Brent Larkin 24 okt. 2023
Jennifer, thank you for the nice rating! So happy to see that you had a great stay!We hope to be able to see you again the next time your travels bring you to Napa!