- Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Warning for this hotel Really bad experiencing. No room available until about 8 PM and thus limited time to use the pool, gym, spa etc, even though I tried after 11 am after checking out which I though was reasonable but obviously no working door cards for the swimming pool or gym could be provided, no showers available! etc and no willingness to help us at all). The room had wrinkly, dirty used sheets as well as broken lighting in bathrooms. A promiss upon check-in of full repayment of the hotel stay. The day after checking out, the staff did not want to confirm a refund of the hotel stay. However, I insisted and the receptionist then went and talked with her manager and I was told it would be refunded through Expedia. I was hesitant about this procedure instead of fixing this at the checking out but they insisted this is a normal procedure. Arriving back to Europe I called Expedia/Hotels.com who called the hotel who now reveals that they can not remember the discussion and suddenly have no notes, no clue or knowledge about the promise of repayment. In addition, the staff generally appeared nonchalant, stressed, ruthless and patronizing. Needless to say that this is not a good hotel and I would like to hand out a sharp warning for this hotel.