Terrass/Patio

Recensioner av Santa Chiara Boutique Hotel

4 out of 5
Santa Chiara Boutique Hotel
Via Benedetto Croce 23, Naples

Recensioner

9,6

Enastående

10 - Fantastiskt i betyg. 246 av 316 recensioner" "
8 - Bra i betyg. 54 av 316 recensioner" "
6 - Okej i betyg. 14 av 316 recensioner" "
4 - Dåligt i betyg. 1 av 316 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 316 recensioner" "

9,6/10

Renlighet

9,8/10

Personal och service

9,0/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Britt-Louise

Bodde här 2 nätter i juli 2022
Svar från Licia - Front Office 4 aug. 2022
Dear Mrs Britt, thanks for your opinion, we hope to see you again! Licia -Reception

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2021
Svar från Licia - Santa Chiara Boutique Hotel 3 sep. 2021
Dear Julia, thanks for your vote!

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
Clearing of bathroom could be better. Helpful and friendly staff
Bodde här 1 natt i juli 2019
Svar från Licia - Front Desk 23 juli 2019
Your opinion uis important for us! Thanks dear guest, regards Santa Chiara Boutique Hotel

10/10 Fantastiskt

Lennart

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Häftigt hotell
Bra läge. Fina rum. Tyst. Hårda sängar.
Bodde här 3 nätter i mars 2018
Svar från Licia - Front Offic Executive 11 mars 2018
Kära herr Lennart, tack så mycket för din åsikt. Vi ses snart!

10/10 Fantastiskt

Karin Maria Christina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bekvämt
Fanatiskt hotell. Utmärkt läge i Neapels historiska centrum.

10/10 Fantastiskt

Catherine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gennaro and the entire staff was top notch. I would highly recommend this hotel for anymore who wants to have a true wonderful Naples experience in the heart of the city.
Bodde här 5 nätter i februari 2024

6/10 Okej

Amol

Gillade: Renlighet
Bodde här 4 nätter i november 2023

10/10 Fantastiskt

Patrick

Bodde här 1 natt i augusti 2023
Svar från Licia - Front Office 26 sep. 2023
Dear Mr Patrick, thanks for your opinion. Kind Regards, Licia - Santa Chiara Boutique Hotel

10/10 Fantastiskt

Jeff

Bodde här 2 nätter i augusti 2023
Svar från Licia - Front Office 26 sep. 2023
Dear Mr Jeff, thanks for your opinion. Kind Regards, Licia - Santa Chiara Boutique Hotel

10/10 Fantastiskt

Isobel

Bodde här 2 nätter i augusti 2023
Svar från Licia - Front Office 14 aug. 2023
Thank you for your opinion!

8/10 Bra

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2023
Svar från Licia - Front Office 1 aug. 2023
Tkank you

10/10 Fantastiskt

Ayelet

Bodde här 3 nätter i juli 2023
Svar från Licia, Santa Chiara Boutique Hotel 16 juli 2023
Thank you for your review! Kind Regards, Licia - Front Office

10/10 Fantastiskt

Goslik

Reste med familjen
Gillade: Renlighet och personal och service
This was a fantastic hotel with exceptional personalised experience from the staff. The location is very central and very busy, but the rooms were quiet and the staff treated us very well.
Bodde här 1 natt i juli 2023
Svar från Licia - Reception 9 juli 2023
Dear Mr Schepers thanks for your review! Kind Regards, Licia - Santa Chiara Boutique Hotel

10/10 Fantastiskt

Sabrina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juli 2023
Svar från Licia - Reception 9 juli 2023
Dear Mrs Sabrina thank for your review! Kind Regards, Licia - Santa Chiara Boutique Hotel

10/10 Fantastiskt

Rhiana

Reste med familjen
Gillade: Boendets skick och faciliteter
Great hotel! Very large rooms! Very quiet and comfortable!! Friendly and helpful staff! Great central location!
Bodde här 1 natt i juni 2023
Svar från Licia - Santa Chiara Boutique Hotel 2 juli 2023
Dear Mrs Rhiana, thank you for the review! Kind Regards, Licia - Front Office

10/10 Fantastiskt

Kathleen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely amazing boutique hotel. Will stay here again. Staff and service was 5 star. They did everything to accomodate us. Rooftop deck is amazing. Breakfast was excellent. No complaints whatsoever.....and very impressed overall.
Bodde här 3 nätter i juni 2023
Svar från Licia - Front Office 29 juni 2023
Dear Mrs Kathleen, thank you for your review! Kind Regards, Licia - Santa Chiara Boutique Hotel

10/10 Fantastiskt

Melinda-Rae

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What a great hotel! The staff went above and beyond to make sure we were comfortable and well taken care of. Great location - step outside the quiet courtyard into the hustle and bustle of Naples at it's best! The room was lovely - we had a bed and bathroom on the main level and our adult children enjoyed the upper level with twin beds and comfortable seating area. There was a mini-bar hard to figure out the prices? We didn't have the breakfast option as we wanted to enjoy the food out on the street. We will stay here again if we ever return to Naples.
Bodde här 1 natt i juni 2023
Svar från Licia - Front Office 27 juni 2023
Dear Madam, thank you for the review! We will be happy to host you again and show you our minibar price list. We have recently uploaded all the price lists to the hotel App which can be opened from the QR codes positioned on the room desks. Kind Regards, Licia - Front Office

10/10 Fantastiskt

rodrigo, guayaquil

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
People in the hotel were so nice and helped us in everything that was posible. It’s located in a very busy are in Napoli , so if you don’t like the crowds this is not the place for you . I enjoyed it and it was a lot of fun . The room was perfect
Bodde här 1 natt i maj 2023
Svar från Licia - Front Office 17 juni 2023
Thanks for your review! Kind Regards! Licia - Front Office

10/10 Fantastiskt

Sandra

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautifully restored historic building. Staff was top notch. Rooms was clean and comfortable. An oasis in the city.
Bodde här 1 natt i maj 2023
Svar från Licia - Santa Chiara Boutique Hotel 17 juni 2023
Dear Mrs Sandra, Thanks for your opinion! KInd Regards, Licia - Front Office

8/10 Bra

IAN

Gillade: Renlighet och personal och service
Bodde här 2 nätter i maj 2023
Svar från Licia - Santa Chiara Boutique Hotel 21 maj 2023
Dear Mr Ian, thanks for your opinion. Kind Regards, Licia - Front Office

10/10 Fantastiskt

Monique

Bodde här 3 nätter i maj 2023
Svar från Licia - Front Office 15 maj 2023
Dear Mrs Monique, thanks for your stay and your opinion! Licia - Front Office, Santa Chiara Boutique Hotel

10/10 Fantastiskt

Michelle

Bodde här 3 nätter i april 2023
Svar från Licia - Santa Chiara Boutique Hotel 15 maj 2023
Dear Mrs Michelle, thanks for your opinion! Licia - Front Office, Santa Chiara Boutique Hotel

10/10 Fantastiskt

Philippe

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hotel - with fantastic staff. Location is unbeatable. Wonderful stay.
Bodde här 5 nätter i mars 2023
Svar från Licia - Santa Chiara Boutique Hotel 6 apr. 2023
Dear Mr Rose, thank you for your review! We were so happy to have so nice and kind people like you. Come back here when you prefer, you'll always be welcome! Kind Regards, Licia - Front Office

10/10 Fantastiskt

Michelle

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I am so glad i didnt judge this book by its cover. Behind the gated door was a wonderful historic building with the best view in the city.
Bodde här 2 nätter i mars 2023
Svar från Licia - Front Office Santa Chiare Boutique Hotel 10 mars 2023
Dear Mrs Michelle, thank you for your opinion. We hope to have you again here as our special guest. Kind Regards, Licia - Front Office

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Great stay and location!
Great stay, great communication, and friendly super helpful staff. My family of 5 stayed and really enjoyed it for only 1 night. Couch was a bit stained which was not acceptable for the price in my opinion. Love the location, super close to everything. The history of the building is awesome and loved the terrace on top!
Bodde här 1 natt i februari 2023
Svar från Licia - Front Office 26 feb. 2023
Dear Guest! Thanks for your review. Kind Regards, Licia - Santa Chiara Boutique Hotel

10/10 Fantastiskt

GOEKHAN

Reste i grupp, Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2022
Svar från Licia - Front Office 9 jan. 2023
Dear Mr Goekhan, thanks for your vote! Licia, Santa Chiara Boutique Hotel

10/10 Fantastiskt

Peter, Toronto

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved this hotel. Will definitely stay here again the next time we are in Naples.
Bodde här 1 natt i juni 2022
Svar från Licia - Front Office 20 nov. 2022
Dear Mr Peter, thank you very much! Licia - Reception

8/10 Bra

Rachel

Bodde här 5 nätter i november 2022
Svar från Licia - Front Office 20 nov. 2022
Dear Mrs Rachel, thanks for your opinion! Licia - Reception

6/10 Okej

Kelly

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Right in the middle of shopping and great restaurants! The rooms were very nicely appointed but the beds were like concrete and we had to walk down 4 floors with our luggage because the elevator wasn’t working.
Bodde här 1 natt i oktober 2022
Svar från Licia - Front Office 14 okt. 2022
Dear Ms. Kelly, thank you for taking your time with this review. We are delighted that you appreciated the central location and that you liked the look of the rooms. We know that it is not easy to sleep in a bed that is not your own and that a hard or soft mattress is appreciated on the basis of a very personal preference. Our beds are equipped with high quality orthopedic mattresses and if requested at reception, equipped with soft toppers in addition for those who love to "sleep on the soft". We apologize for the inconvenience of the broken lift. Unfortunately yesterday it was bad luck! If it breaks at night, no repairs take place until the next morning when the maintenance firm's shift begins. The lift is already working this morning, the reel has been changed, a new piece.Best regards ,Licia - Front Office

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A quiet place in a bustling city.
This hotel is nothing short of wonderful. On a busy street in Naples, this is a peaceful oasis. Great service. Loved the room. And it was very quiet. And this was our second visit. We will be back.
Bodde här 2 nätter i oktober 2022
Svar från Licia - Front Office 14 okt. 2022
Dear Mr James, We are very pleased and proud of your opinion. Come back as often as you wish to Naples and to the Santa Chiara Boutique Hotel! Kind Regards, Licia - Front Office

10/10 Fantastiskt

Kelsey

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2022
Svar från Licia - Front Office 9 okt. 2022
Dear Mrs Kelsey thanks for your opinion! Kind Regards,Licia - Santa Chiara Boutique Hotel

10/10 Fantastiskt

Gordon

Bodde här 2 nätter i september 2022
Svar från Licia - Front Office 1 okt. 2022
Dear Mr Gordon, thanks for your opinion!Kind Regads, Licia - Santa Chiara Boutique Hotel

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolute gem of a hotel but when you roll up to to property entrance from the street, the graffiti adorned large door may scare you a bit. Once inside the atrium you find a wonderful hotel and super friendly staff. We LOVED the rooftop veranda with majestic views of Naples. Highly recommended!!!
Bodde här 3 nätter i september 2022
Svar från Licia - Santa Chiara Boutique Hotel 27 sep. 2022
Dear Guest, thank you for your opinion!Kind Regards, Licia - Reception

10/10 Fantastiskt

eileen, BEDFORD

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff went above and beyond to be helpful.
Bodde här 1 natt i september 2022
Svar från Licia - Front Office 13 sep. 2022
Thank you Mrs Eileen, we hope to see you again here.Santa Chiara Boutique Hotel Staff

10/10 Fantastiskt

Diane

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great service and location. Beautiful building
The hosts went above and beyond to ensure we were looked after
Bodde här 1 natt i september 2022
Svar från Licia - Santa Chiara Boutique Hotel 13 sep. 2022
Dear Mrs Diane, thank you very much for your comment!We hope you to welcome you again here in Santa Chiara Boutique Hotel.

8/10 Bra

Christos

Bodde här 3 nätter i september 2022

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was amazing and attentive. The roof was a great place to relax.
Bodde här 2 nätter i augusti 2022
Svar från Licia - Front Office 12 sep. 2022
Dear Mr James, thank you for the opinion! Kind Regards, Licia - Santa Chiara Boutique Hotel

10/10 Fantastiskt

Jeffrey

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was very nice! The staff was great. Only complaint is that our air conditioning didn’t seem like it was working all that great but we only stayed one night so not that big of a deal. And the shower was very tight.
Bodde här 1 natt i augusti 2022
Svar från Licia - Front Office 12 sep. 2022
Dear Mr Jeffrey, thank you for the opinion! We will check the AC and we hope you'll stay more nights for the next time. Kind Regards, Licia - Santa Chiara Boutique Hotel

10/10 Fantastiskt

Michele

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Charming but modern hotel
Charming building with modern comforts…staff was incredibly friendly., Conveniently located in center historic area. If arriving by car or taxi call the front desk to confirm if you can come directly to the building. As with many historic city centers limited car access applies. Great eats and coffee in the area
Bodde här 2 nätter i augusti 2022
Svar från Licia - Front Office 28 aug. 2022
Dear Mrs Michele, thanks for your opinion! We try always to do our best for all the guests. Kind Regards, Licia - Santa Chiara Boutique Hotel

10/10 Fantastiskt

Allan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Spectacular and unusual hotel hidden in the very heart of historic Naples. Friendly staff who weren’t just doing a job - but going out of their way to make your stay special. Roof terrace with 360 panoramic views of the city and surrounding land and seascapes. Plus THE most comfortable bed I’ve had the pleasure to sleep in. I wish I had been able to stay longer than one night.
Bodde här 1 natt i augusti 2022
Svar från Licia - Front Office 26 aug. 2022
Dear Mr Allan, thanks for your special review, we are very happy about the words you write for us. We try always to do our best for the special guest that choose our hotel. Kind Regards, Licia and All the STAFF and Management

10/10 Fantastiskt

Sara

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The best part of Naples was the hotel. Naples is s hustling city. The hotel was quiet and we loved the history of the building. The staff was extra special nice
Bodde här 1 natt i augusti 2022
Svar från CC 19 aug. 2022
Dear Mrs. Sara, we are delighted to read your review of your recent stay with us with such positive feedback about the hotel and also about the team that made your time with us special.Our goal is always to offer our guests an experience to remember and knowing that we have achieved this goal fills us with great pride and joy.We hope you will visit us again in the futureKind Regards Camilla - Front Office

10/10 Fantastiskt

George

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great little hotel in a shopping district. The customer service was wonderful. Would definitely stay there again.
Bodde här 1 natt i augusti 2022
Svar från Licia - Front Office Santa Chiara Boutique Hotel 16 aug. 2022
Dear Mr George, thank you for your opinion. We hope to see you again! Santa Chiara Boutique Hotel Staff

10/10 Fantastiskt

Lois

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Being on a small farm near a small village was just what we were looking for. No urban noise, just peace and quiet (with some amusing peacocks in the mix). A 15 minute walk to the village - small grocery stores, pharmacy, ATM, and gelato.
Bodde här 1 natt i juli 2022
Svar från Licia - Front Office 23 juli 2022
Thanks but we think you are talking about another place... Kind Regards, Licia - Front Office, Santa Chiara Boutique Hotel Napoli IT

10/10 Fantastiskt

Kara, Chicago

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Licia at the front desk was so helpful! We were only there for a short time but she arranged an early am transfer during a taxi strike and messaged our confirmation via WhatsApp while we were out and gave us the best pizza recommendation close by. Still dreaming of it. We also had trouble finding an atm and messaged her and she gave us a location immediately. Really amazing service. We’re typically diy travelers, but everyone has an off day and she really made things easier for us. Even offered us Prosecco when our arrival transfer from another hotel didn’t go as planned. Hotel was boutique-y and beautiful and an awesome location with a beautiful terrace that you can see the water and mt Vesuvius from with a glass of wine from the bar! Hope to stay here again for longer than a night!
Bodde här 1 natt i juli 2022
Svar från Licia - Santa Chiara Boutique Hotel 20 juli 2022
Dear Mrs. Kara, your opinion is really important to us! We will always try to improve and maintain a very high standard of hospitality. See you Soon! - Licia and Staff Santa Chiara Boutique Hotel

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Ok for a stopover but shouldn't be a 4 star hotel
Hotel is very no frills and everything inside feels pretty cheap. Seems more like a 2 star hotel rather than a 4 start hotel. The best thing about the hotel was the staff and how friendly they were.
Bodde här 1 natt i juli 2022
Svar från Giuseppe Anonymus 19 juli 2022
Dear Anonymus Guest, thank you for a stopover. Kindly Regards Giuseppe, not anonymus manager.

6/10 Okej

Mauricio

Reste med familj och småbarn
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i juni 2022
Svar från Licia - Front Office 3 juli 2022
Dear Mr Esteves, thanks for your opinion even if I'm sorry we are not more than 3/5 for you. Hope you'll come back and we could show you better all the best of our hospitality. Kind Regards, Licia - Front Office

10/10 Fantastiskt

Mark

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent customer service. Took special care of my family.
Bodde här 2 nätter i juni 2022
Svar från cc 1 juli 2022
Dear Mr. Mark thank you for you review. We are glad you enjoied your stay with us. We look forward to welcoming you again. Kind regards Camilla - Front Office

10/10 Fantastiskt

Maureen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i juni 2022

10/10 Fantastiskt

philip

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was in a brilliant location ( a hidden treasure behind a large medieval gate) as soon as you step outside the courtyard you are greeted by many historical sites and awesome places to eat. The hotel itself is very quite. Our room was overlooking the main street and weren't disturbed once with noise. The air conditioning was excellent. Their roof terrace is another hidden gem. The views were spectacular over the city. The staff were very pleasant and helpful and went above and beyond when the taxis all went on a flash strike the morning for our departure. A special shout goes out to Camilla who was brilliant with her dining recommendations, drinks on the roof terrace and helpful nature.
Bodde här 5 nätter i juni 2022
Svar från cc 25 juni 2022
Dear Mr. Philip thank you for taking your precious time to review Santa Chiara Bouitque Hotel expressing your feelings with reference to your recent stay with us. We are all so pleased to hear you had a great time and that you appreciated all the details. We hope to welcome you back and create for you another great experience. Camilla - Front Office

10/10 Fantastiskt

Caroline

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful family room with a loft. Charming design. Small balcony onto the street. Very kind and helpful staff.
Bodde här 1 natt i juni 2022
Svar från CC 18 juni 2022
Dear Mrs. Caroline, thank you for taking your time to review Santa Chiara Bouitque Hotel. We are delighted to read you enjoyed your stay with us and we wish to welcome you back for your next stay in Naples Kind Regards Camilla - Front Office