Hotell i Naranjo

“Okey”

“The staff was very kind during our stay. The beach is a minute walk from the hotel and close to local gas stations and shops. We really enjoyed our stay here. The patio was a huge perk for me! Previous comments noted AC complaints and we had no issue at all. The hotel has a charming ambiance. Would book again ”

“We could not get the thermostat to our liking and we could not get the safe to work. The front desk said they would send somebody to fix it, but nobody ever came.”

“The whole staff was welcoming! Communication was easy. The room was nicely done, clean, and the air conditioning was wonderful, no issues with hot water thank god. Parking was right across the street, great restaurants to walk to. Definitely staying again! Thank you for everything!”

“this is my usual go to spot when I’m in town and I love it. The staff is always cool. Guests are friendly.”

“Self check-in was a great feature, especially for travelers arriving at various times in the day. The property was very secure with a code to enter the property and separate code for the room. The room itself was clean with air conditioning that worked very well. Room was fitted with convenient amenities along with a small private terrace. One of the best amenities was the outdoor shower near the entrance of the property that allowed us reduce the sand tracked into our room, especially noting...

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Had such a lovely time! Staff was very friendly and helpful and informative of the amenities and of things to do in the area. Our rooms were clean and comfortable. The food in the restaurant was great and we appreciated the vouchers to get a discount off of our meals. Will definitely be back as my partner enjoyed the gym and we both enjoyed the pool area as well !”

“Beautiful hotel, amazing rooftop amenities (jacuzzis and individual pools). Perfect walking distance to everything. ”

“Clean room , staff was respectful and very helpful not many store near by”

“This location needs better front desk support, ran out of hot water during our stay, no mugs for coffee machine in room. Seems to be a new location and work still being done - would not recommend to stay at this location yet.”

“Clean and well kept. Two areas for improvement - stock fridge with bottled water and a new shower head to allow for adjustment to spray pattern - water pressure is outstanding. ”

“Worn down motel close to the beach. The staff are polite but unfortunately the rooms are a bit to rough and worn down to make up for the price and the staff. The area doesn't suggest more that the beach. I would not recommend the "hotel", you're better off paying a couple of dollars more and get a hotel closer to San Juan.”

“Allt var bra! Rent, fint och bra kontakt med de som arbetar. Även ett kontor att arbeta på. ”

“Friendly, helpful staff, close to everything downtown”

“I booked a room with a balcony, but we got a room on a higher floor, without a balcony, with a better view. The pool at the hotel was OK, however the pass to the VIVO Beach Club was worth every penny. Great stay. ”

“Bathroom has a bad smell and you never had a change to speak to someone ”