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Recensioner av Hilton Nashville Airport

3.5 out of 5
Hilton Nashville Airport
2200 Elm Hill Pike, Nashville, TN

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 527 av 1002 recensioner" "
8 - Bra i betyg. 208 av 1002 recensioner" "
6 - Okej i betyg. 116 av 1002 recensioner" "
4 - Dåligt i betyg. 85 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 66 av 1002 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

8,2/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Marcel Sofonias

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I ended up getting a high floor king suite for the weekend I came to town and it was on the top floor and had one of the best king size beds I’ve ever slept in. The free Path waters really made my days better. Friendly staff and great atmosphere. Right off the highway so you can get anywhere you need to go. I had a rental so didn’t need a shuttle for the airport but they do offer them. Overall great experience for the price.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Tania

Gillade: Renlighet
Bodde här 3 nätter i maj 2024

8/10 Bra

Abiola O Adeniji Bolatito

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Location
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Siddesh, Bellevue

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Stan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property!! We will return! Clean, friendly staff, comfortable beds!! A
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Douglas

Reste med familjen, Reste med sin partner
Noisy by the freeway
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Arthur

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was good
Bodde här 3 nätter i maj 2024

8/10 Bra

Travis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Access is tricky
Bodde här 1 natt i april 2024

6/10 Okej

Ashley

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

najara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Kenda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Dana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable rooms. Great customer service. Didn't like how we had to pay extra for parking and for breakfast, but overall, enjoyed our stay and would go there again.
Bodde här 2 nätter i april 2024

4/10 Dåligt

DANIELLE

Reste med familj och småbarn
Gillade: Renlighet
Gillade inte: Personal och service
Upon check in, we were recharged for our room, a total of $434 because they were unable to confirm we prepaid through Expedia. Would not stay here again.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

leslie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Chrishama

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Last minute stay. Decided to make a night stop while traveling. Staff was friendly check out times worked out great. Food was pretty good. Rooms and atmosphere were good too :)
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Indira

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lobby and rooms are very nice, corridors could use some love
Bodde här 1 natt i april 2024

8/10 Bra

Trukita

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
For a nice Staycation, this property is very nice, convenient to other activities, and the convenience of shuttle service makes it commutable if wanting to indulge with the downtown scenery. Do not skip past their layout of the breakfast buffet that certainly is Well worth the price.
Bodde här 1 natt i april 2024

6/10 Okej

Shenia

Gillade: Renlighet och personal och service
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Daysha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

8/10 Bra

Adrian

Reste med familjen
Gillade: Personal och service
This is a nice property with lots of potential, but it was a bit of a disappointment given that it is a Hilton property, we expected more. We were there 3 days and the hallways had trash on the floor and were never vacuumed in that time :-( The elevators were also dirty. One reason we booked it was the indoor pool for our kids (too cold for outdoor) but it was closed due to some electrical issue :-( There was no free breakfast, no free parking and no free Wifi unless you were a Hilton Honors member. I'll stay elsewhere next time.
Bodde här 3 nätter i mars 2024

6/10 Okej

Hannah

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Felipe

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Marilynn, Charlotte

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

6/10 Okej

Valentina

Gillade inte: Personal och service
The first night I had no shampoo and just washed my hair with water and notified front desk. The following day, no shampoo again. I notified again and they offered to send some that night. We were already in bed..so I didn’t need it anymore.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Martha Patricia

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent!! Thank you!
Bodde här 1 natt i mars 2024

8/10 Bra

Joan

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Virginia and Jack

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Hana 27 mars 2024
Thank you for the great feedback

6/10 Okej

Robert

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The naid service was sub par. Didbt replace coffee and tea, dixnt replace cups for coffee. Keft dirty glasses in our room.
Bodde här 3 nätter i mars 2024
Svar från Hana 27 mars 2024
Thank you for taking the time to share your experience about your recent stay at our hotel Your comments will help us as we continually work to improve our guest experience. At Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

8/10 Bra

Art

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Hana 27 mars 2024
Thank you for the great feedback

8/10 Bra

Kristie

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel was great and clean. Ate dinner downstairs after we checked in. It was pretty good food and at a fair price. Parking was $18 so add that the your cost. Overall good experience
Bodde här 1 natt i mars 2024
Svar från Hana 24 mars 2024
Thank you for the excellent feed back.

10/10 Fantastiskt

Kentres

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Hana 24 mars 2024
Thank you for the excellent feed back.

10/10 Fantastiskt

Brenda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property
Bodde här 1 natt i mars 2024
Svar från Hana 24 mars 2024
Thank you for the excellent feed back.

8/10 Bra

Ken

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Joshua

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Hana 24 mars 2024
Thank you for the excellent feed back.

10/10 Fantastiskt

Amy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice hotel near airport
Bodde här 1 natt i mars 2024
Svar från Hana 18 mars 2024
Thank you for taking the time to share your experience about your recent stay at our hotel Your comments will help us as we continually work to improve our guest experience

2/10 Väldigt dåligt

Alec

Gillade inte: Renlighet och boendets skick och faciliteter
I’m disputing the charge you guys didn’t let me check and lied about us not having a reservation
Bodde här 1 natt i mars 2024
Svar från Hana 18 mars 2024
Good afternoon Mr Alec , I would like to know more about your experience with us and what charge are you disputing so I can assist you.Thank you

10/10 Fantastiskt

Elizabeth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Hana 10 mars 2024
Thank you for the excellent feedback. come and see us again.

6/10 Okej

Susan

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet
Now that Nashville Airport opened its brand new Hilton BNA hotel at the airport, it time that this Hilton hotel did renovations on the rooms. Lobby/1st floor is clean and nice. My room on the 6th floor smelled old, bathroom had mildew, wallpaper peeling, stained carpet.
Bodde här 1 natt i februari 2024
Svar från Hana 23 feb. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel Your comments will help us as we continually work to improve our guest experience. At Hilton Nashville Airport , we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

10/10 Fantastiskt

Jorddann, Mundelein

Reste med husdjur
Very enjoyable!
Bodde här 1 natt i februari 2024
Svar från Hana 20 feb. 2024
Thank you for your positive feedback

4/10 Dåligt

Tammie

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
I was shocked that this hotel did not have a microwave in the room. I was shocked that I had to go to 5 different floors than the one that i was staying on to get ice because all of the ice machines had no ice. Travelocity did not list that you had to pay for parking which was $18 per night. This place was a rip off, I paid more money here then the surrounding hotels and got less for my money
Svar från Hana 20 feb. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel Your comments will help us as we continually work to improve our guest experience. At Hilton Nashville Airport, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

10/10 Fantastiskt

Teresa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff were friendly and we enjoyed the restaurant.
Bodde här 1 natt i februari 2024
Svar från Sonya 14 feb. 2024
Thank you so very much for your feedback. We appreciate your business and look forward to welcoming you back in the future.

10/10 Fantastiskt

Raul

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient location
Bodde här 2 nätter i februari 2024
Svar från sonya 14 feb. 2024
Thank you so very much for your review. We appreciate your feedback! Have a wonderful day!

10/10 Fantastiskt

Larry

Bodde här 1 natt i februari 2024
Svar från Hana 24 mars 2024
Thank you for the excellent feed back.

10/10 Fantastiskt

Carrie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Sonya 14 feb. 2024
Thank you so very much for your review. We appreciate your feedback! Have a wonderful day!

10/10 Fantastiskt

Linda, Springfield

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We usually stay here the night before we fly. The airport shuttle is free and the long term parking rates can’t be beat! The hotel is clean, quiet and the staff is amazing. The food and bar are excellent!
Bodde här 1 natt i januari 2024
Svar från Sonya 23 jan. 2024
Thank you so very much for your review Linda! We appreciate you selecting our hotel for your needs before your flights. We look forward to the next time! Safe travels!

10/10 Fantastiskt

Floyd

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The lobby and bar (where we ate) was very uncomfortably cold. Other than that it was a great place to stay.
Bodde här 1 natt i januari 2024
Svar från Sonya 23 jan. 2024
Thank you for your feedback Floyd! I am so sorry about the temperature of our lobby and bar during your stay. Your feedback will be shared with our team. We hope you will come back to see us the next time you are in Nashville!

6/10 Okej

Ann

Affärsresenär, Reste med sin partner
Gillade: Renlighet
We stayed during the recent snowstorm. The staff was stressed because of staffing shortages. Most of them did the best they could under the circumstances. Unfortunately, there were some staff who were downright rude. One woman, I didn't get her name, as her long hair covered her name tag. She works at the front desk(has very long fingernails). After my initial contact with her, I went out of my way to avoid dealing with her.. That being said, some staff stood out as stellar. The manager(didn't get his name. Tall, longer hair, glasses) was so pleasant and helpful. Sonya, at the front desk was amazing and very cheerful. A special review goes out to Kenny, who despite the challenges of the weather, staff shortage, the hotel being loaded with people who were unable to leave and go out to eat at other places in the area, was always pleasant, very helpful and worked hard to do the best he could, always with a smile. He was great to our business group who was there. Kenny is a gem!
Bodde här 1 natt i januari 2024
Svar från Hotel Management 23 jan. 2024
Thank you so very much for taking the time to share the details of your most recent stay with us. I sincerely apologize for the service issues of our team members. Your comments will be shared with our Executive Team to help us make the changes necessary to better our overall service and product. We hope you will give us a chance to make it up to you in the near future.

8/10 Bra

Cheryl

Bodde här 1 natt i januari 2024
Svar från Sonya 23 jan. 2024
Thank you for your stay! We appreciate your business and look forward to having you back in the future!

10/10 Fantastiskt

Floyd

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Sonya 23 jan. 2024
Thank you for your stay! We appreciate your business and look forward to having you back in the future!

10/10 Fantastiskt

Julio

Bodde här 1 natt i december 2023
Svar från sonya 14 feb. 2024
Thank you so very much for your review. We appreciate your feedback! Have a wonderful day!