Restaurang

Recensioner av AC Hotel by Marriott Nashville Brentwood

2.5 out of 5
AC Hotel by Marriott Nashville Brentwood
5007 MARYLAND WAY, Brentwood, TN

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 71 av 93 recensioner" "
8 - Bra i betyg. 12 av 93 recensioner" "
6 - Okej i betyg. 5 av 93 recensioner" "
4 - Dåligt i betyg. 4 av 93 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 93 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

8,8/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Hojeen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient & very clean, comfortable room.
Bodde här 1 natt i mars 2024

6/10 Okej

Randi

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
.

10/10 Fantastiskt

Michael Anthony

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Toni

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

8/10 Bra

Stephanie

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
The staff were great and customer service was excellent. I had an issue with the bedding being dirty and there was no hand soap so we had to go out after driving in and buy it.
Bodde här 3 nätter i december 2023

8/10 Bra

Kim

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very comfortable stay.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Channing, Madison

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Will stay again. Very clean, easy to check in
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Destiny

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Steve

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean. Easily accessible from the main thoroughfare.
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Rhonda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My only complaint is that check in was at a certain time and our room was not ready. We had to wait an additional 30-45 minutes.
Bodde här 1 natt i oktober 2023

6/10 Okej

Katrina, Plano

Bodde här 4 nätter i september 2023

4/10 Dåligt

JOAQUIN

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet och personal och service
Dissapointing
The Hotel es good, room ok, but no housekiping for us during our stay! We asked for the service ( included in the rate ) but they said to us that they were very sorry and gave us a couple of fresh towels. It is dissapointing paying for a service and not recieving it.
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Christopher

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The best stay…
Our family was pleased with this hotel stay and the room was so nice and cozy. The room used all the space well. Overall, it was wonderful!
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good for overnight travel with the dog
Clean and modern. Nice safe area for overnight travel
Bodde här 1 natt i juli 2023

8/10 Bra

Daniel

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Rick

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel!
Nice, clean, quiet, and comfortable -- a good place to stay if you need to be south of Nashville.
Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Jason

Bodde här 4 nätter i juni 2023

10/10 Fantastiskt

Briana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i juni 2023

10/10 Fantastiskt

Leslie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 1 natt i juni 2023
Svar från Assistant General Manager 9 juni 2023
Leslie,Thank you for taking the time to review our property. We are happy to see you are pleased with your stay. We will be sharing your response with the team as a way to celebrate.

10/10 Fantastiskt

Robin, Austin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great property and location!
Bodde här 1 natt i maj 2023
Svar från Assistant General Manager 9 juni 2023
Robin,Thank you for taking the time to review our property. We are happy to see you are pleased with your stay. We will be sharing your response with the team as a way to celebrate.

10/10 Fantastiskt

Michelle, Fort Knox

Bodde här 1 natt i maj 2023

6/10 Okej

Erin

Reste med familjen
Bodde här 1 natt i maj 2023
Svar från Assistant General Manager 9 juni 2023
Erin,Thank you for taking the time to review our property. We are sad to see that you were less then pleased with your stay. Please feel free to reach out to management to discuss any issues that occurred during your stay.

10/10 Fantastiskt

Fernando

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good experience overall…
The overall experience was 8/10 Location 9/10 Cleanliness 9/10 Comfort 8/10 I would say this is a typical business hotel
Bodde här 1 natt i maj 2023
Svar från Assistant General Manager 9 juni 2023
Fernando,Thank you for taking the time to review our property. We are happy to see you are pleased with your stay. We will be sharing your response with the team as a way to celebrate.

10/10 Fantastiskt

Rondesha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i april 2023
Svar från Assistant General Manager 9 juni 2023
Rondesha,Thank you for taking the time to review our property. We are happy to see you are pleased with your stay. We will be sharing your response with the team as a way to celebrate.

10/10 Fantastiskt

Barry

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2023
Svar från Tyler W 23 mars 2023
Hello Barry, we are happy that you have enjoyed your stay with us, and we hope you choose to come stay with us again on your next visit!

10/10 Fantastiskt

Kimberly

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I had a great stay at this hotel. I stayed a total of 3 nights and everything was great from the front desk to house keeping! I would definitely stay again!
Bodde här 3 nätter i mars 2023
Svar från Tyler W 15 mars 2023
Hello Kimberly, we are happy to have had you stay with us, and feel proud we were able to provide you with a great stay. Thank you for the great review, and we hope you come back to stay with us again!

10/10 Fantastiskt

Jeff

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Customer Service oriented!!! Very clean
Bodde här 1 natt i februari 2023
Svar från Denis H 7 mars 2023
Jeff, I am thrilled to hear that our team was able to give the customer service that Marriott hotels strives to deliver.

10/10 Fantastiskt

Marsha

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The property was amazing! Clean and comfortable!
Bodde här 1 natt i februari 2023
Svar från Denis H 7 mars 2023
Marsha, I am so happy to hear that you enjoyed your time with us. We pride ourselves on the cleanliness of our property, and are so thrilled that you were comfortable in the space.

6/10 Okej

Verifierad resenär

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2023
Svar från Denis H 7 mars 2023
Anonymous, We are terribly sorry that you had a less than acceptable experience while staying at our property. We will address any concerns that may have occurred during your stay and make the necessary corrections.

10/10 Fantastiskt

David

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was very clean, modern & well taken care of. The free parking was generous and convenient, which is unusual in the Nashville metro area. The lobyy bar and 4th floor bar were extremely nice.
Bodde här 1 natt i januari 2023
Svar från Denis H 26 jan. 2023
David, Thank you for taking the time to provide us with great feedback regarding your stay with us. I was thrilled to read that you enjoyed our location and the amenities offered in our Bars and complimentary parking.

2/10 Väldigt dåligt

Derrick

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2023
Svar från Denis 26 jan. 2023
Derrick, Thank you for providing feedback regarding your recent stay with us. We are terribly sorry that you were unhappy with your stay and I will be researching what issues you may have faced so that we can correct them going forward.

10/10 Fantastiskt

Nikki

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Simple to get to, great service and staff, room was clean and beautiful!
Svar från Denis 12 jan. 2023
Michael, Thank you for providing this great feedback about your time at our property. We are so thrilled that you enjoyed your time with us and that the staff was able to provide such excellent service to you.

10/10 Fantastiskt

Kirsten

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pit Stop while traveling
Property is really nice. Our room was clean, comfortable and is a nice size. Bathroom is good size with large walk in shower. The staff is amazing…all very helpful and friendly. The breakfast is expensive but there are several great dine out options nearby. I would definitely recommend this property.
Bodde här 1 natt i december 2022
Svar från Denis 12 jan. 2023
Kirsten, Thank you so much for letting us know how much you enjoyed your stay with us just before Christmas. I am so glad to hear that you enjoyed your time at the property and that the team was able to make you feel welcome and comfortable while we hosted you.

8/10 Bra

Brian

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
the in room bench for luggage or sitting was not safe for sitting. Not properly affixed to wall. If you try to sit it will fall over. room 108
Bodde här 2 nätter i december 2022
Svar från Denis Higgins 22 dec. 2022
Brian, I am terribly sorry to hear that the condition of your room was not up to our standards. I will have our maintenance team look into the issues you had with the bench in your room.

10/10 Fantastiskt

Lloyd

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2022
Svar från Denis 8 dec. 2022
Lloyd, Thank you for taking the time to provide feedback about your recent time at our property. We are all thrilled to hear that you enjoyed your time with us and hope to see you again when your travels bring you back to Brentwood.

10/10 Fantastiskt

Rachel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2022
Svar från Denis 15 nov. 2022
Rachel, Thank you for providing feedback regarding your recent stay with us. We are thrilled that you enjoyed your time at our property.

8/10 Bra

Eddie

Bodde här 2 nätter i oktober 2022

10/10 Fantastiskt

Yeine

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Cozy, clean, good area
Bodde här 3 nätter i oktober 2022
Svar från Denis Higgins 15 nov. 2022
Yeine, Thank you for taking the time to let us know about your positive experience at our property. We are so thrilled that you found the property comfortable and clean.

8/10 Bra

Diane

Bodde här 2 nätter i oktober 2022

4/10 Dåligt

Heather

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
Last time we stayed the hotel was immaculate, this time the floors were sticky, hotel is already showing signs it is less taken care of. It’s a beautiful property, but not as much care. Also, hotel went in and made beds even when we had the sign saying no maid service on the door. Which is bothersome to me. They didn’t clean, just made the beds. Seemed odd.
Bodde här 3 nätter i oktober 2022
Svar från Denis 15 nov. 2022
Heather, We are sorry that you found your recent stay with us less that adequate. We have been researching an ongoing solutions to the issues you faced. I will address your comments about the Housekeeping team immediately as they should not have entered the room if you had your "Do Not Disturb" on the door handle.

10/10 Fantastiskt

Cortney

Bodde här 1 natt i oktober 2022

10/10 Fantastiskt

Kimberly

Bodde här 4 nätter i september 2022

4/10 Dåligt

Sharon, San Antonio

Affärsresenär
Gillade: Renlighet och personal och service
The room itself was nice and clean. The conditioner bottle was empty and no body soap. The breakfast consisted of a small charcuterie, toast and croissant. You can request eggs. Fine if it was included in the price of the room but at an additional charge of $14, it was ridiculous.
Bodde här 2 nätter i augusti 2022
Svar från Denis Higgins 14 sep. 2022
Sharon, Thank you for taking the time to provide your honest feedback regarding your stay. I am terribly sorry to hear that you did not enjoy the breakfast offering at our property. We do our best to provide the highest level of product to match the price point for our breakfast. I am happy to hear that you enjoyed your room overall and will discuss the empty conditioner bottle with our Housekeeping leadership.

10/10 Fantastiskt

Nancy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service and location, loved our stay!
Bodde här 1 natt i juli 2022
Svar från Denis HIggins 29 aug. 2022
Nancy, Thank you for taking the time to let us know about your stay. I will be sure to let the staff know how much you enjoyed your time with us and that they provided you with great service.

6/10 Okej

Laurence

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The properties in a place with plenty of eating places that would be considered junk food. Not a single place with a restaurant that has a table-cloth or fabric napkin. A few garment stores that keeps you wondering who would wear such stuff. All streets and stores are well kept, maintained, clean and organized.
Bodde här 4 nätter i augusti 2022
Svar från Denis 25 aug. 2022
Laurence, Thank you for taking the time to provide feedback about your experience staying with us. We are sorry that you did not enjoy the area around the hotel. We will look into creating a list of higher level restaurants in the area to provide to our guest based on your feedback.

10/10 Fantastiskt

Heather

Gillade: Renlighet och personal och service
Beautiful hotel, very helpful and courteous staff. Love it is dog friendly! Great location for dinner close by.
Bodde här 2 nätter i augusti 2022
Svar från Denis Higgins 29 aug. 2022
Heather, I am thrilled to hear that our property was everything you were looking for when traveling to Brentwood. We do our best to ensure that all of our guests feel welcome, as well as their pets, and are glad that we could make your time hear great.

10/10 Fantastiskt

Charles

Bodde här 3 nätter i augusti 2022
Svar från Denis 25 aug. 2022
Charles, Thank you for letting us know how much you enjoyed your recent stay with us. We know your time is valuable and these reviews always help us to know we are on track in providing the best service we can.