Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 428 av 1006 recensioner" "
10 - Fantastiskt
428
8 - Bra i betyg. 274 av 1006 recensioner" "
8 - Bra
274
6 - Okej i betyg. 151 av 1006 recensioner" "
6 - Okej
151
4 - Dåligt i betyg. 83 av 1006 recensioner" "
4 - Dåligt
83
2 - Väldigt dåligt i betyg. 70 av 1006 recensioner" "
2 - Väldigt dåligt
70
8,2/10
Renlighet
8,4/10
Personal och service
7,4/10
Bekvämligheter
7,8/10
Boendets skick och faciliteter
8,0/10
Hållbarhet
Recensioner
10/10 Fantastiskt
Verifierad resenär
29 mars 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Svar från Hugh 29 mars 2018
Thank you for your positive rating. We hope to have you back in the future!
10/10 Fantastiskt
daniel
26 feb. 2017
Gillade: Renlighet, personal och service och boendets skick och faciliteter
daniel
2/10 Väldigt dåligt
Darleen
8 maj 2024
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Darleen
Bodde här 2 nätter i maj 2024
Svar från Customer Service 10 maj 2024
We appreciate the feedback, Darleen.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.
8/10 Bra
Patrick
8 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Patrick
Bodde här 2 nätter i april 2024
Svar från Customer Service 10 maj 2024
Thank you for the great rating, Patrick!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Aloft Nashville West End. We'd like to share an even better experience with you soon.
10/10 Fantastiskt
Christopher
6 maj 2024
Gillade: Renlighet och personal och service
Christopher
Bodde här 1 natt i maj 2024
Svar från Customer Service 9 maj 2024
Christopher, it's fantastic to hear that you had a great experience at Aloft Nashville West End. We're thrilled to have met your expectations and look forward to welcoming you back in the future. Thanks for sharing your rating!
10/10 Fantastiskt
Stephen
Reste med familjen
6 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very impressed with how clean it was. Staff was amazing and helpful.
Stephen
Bodde här 1 natt i maj 2024
Svar från Customer Service 7 maj 2024
Stephen, it's terrific to hear that you appreciated our immaculate environment at Aloft Nashville West End. We're also elated that our team members exceeded your expectations with their assistance. We hope to welcome you back soon for another amazing stay.
10/10 Fantastiskt
Matthew, New York
6 maj 2024
Gillade: Boendets skick och faciliteter
Matthew
Bodde här 3 nätter i maj 2024
Svar från Customer Service 7 maj 2024
Matthew, it's wonderful to read your positive feedback about your experience at Aloft Nashville West End! Our team members strive towards creating memorable experiences and we're delighted to see that reflected in your rating. We thank you for choosing us and look forward to your return visit.
8/10 Bra
Erica
2 maj 2024
Erica
Bodde här 3 nätter i april 2024
Svar från Customer Service 23 maj 2024
Erica, thank you for your positive rating! Aloft Nashville West End is delighted to have met your expectations. We hope to welcome you back soon for another enjoyable stay.
10/10 Fantastiskt
Melisa
Reste med sin partner
2 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice staff and excellent room
Melisa
Bodde här 2 nätter i mars 2024
Svar från Customer Service 2 maj 2024
Melisa, it's heartening to hear you found your room at Aloft Nashville West End to be excellent and our team members to be pleasant. We appreciate your glowing review and would be thrilled to host you again in the future.
4/10 Dåligt
julie
1 maj 2024
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
x
julie
Bodde här 3 nätter i april 2024
Svar från Customer Service 2 maj 2024
Julie, it's disheartening to hear your stay wasn't up to your expectations. Guest satisfaction is of utmost importance, so your critique is noted. We'd value another chance to offer a more favorable experience, hoping any concerns can be assuaged. Rest assured, your remarks will be shared with our dedicated team members for continuous improvement.
10/10 Fantastiskt
Todd
Reste med sin partner
26 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel, easy to get around west end and music row, great food options, very walkable to a lot of places.
Todd
Bodde här 3 nätter i april 2024
Svar från Customer Service 28 apr. 2024
Todd, it's wonderful to hear that you enjoyed your stay at Aloft Nashville West End! We're thrilled you appreciated our prime location, which offers easy access to the West End and Music Row, along with the variety of dining options. It's lovely to know you found the locale so walkable. Thanks for your positive feedback, and we hope to see you again soon.
10/10 Fantastiskt
Barry
21 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Awesome
Barry
Bodde här 1 natt i mars 2024
Svar från Customer Service 22 apr. 2024
Barry, it's wonderful to hear that you had such a positive stay at Aloft Nashville West End. We hope to have the opportunity to welcome you back in the future!
10/10 Fantastiskt
Olivia
Reste med sin partner
8 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff and clean rooms
Olivia
Bodde här 2 nätter i april 2024
Svar från Customer Service 9 apr. 2024
Olivia, thank you for sharing your experience. It's wonderful to hear that Aloft Nashville West End provided you with clean accommodations and that our team members impressed you with their service. We hope to welcome you back in the future!
8/10 Bra
Michael
5 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice rooms. Close walking distance to downtown. Staff was all very nice and helpful.
Michael
Bodde här 2 nätter i april 2024
Svar från Customer Service 7 apr. 2024
Michael, we're so glad to hear you appreciated the convenient location and pleasant accommodations at Aloft Nashville West End. We are especially pleased to know our team members left a positive, helpful impression. We look forward to having you with us again in the future.
2/10 Väldigt dåligt
Whitney
Affärsresenär
30 mars 2024
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Valet stole my pills from my car, as well as valet parking was horrible
Whitney
Bodde här 1 natt i mars 2024
10/10 Fantastiskt
Gaetan
Affärsresenär
27 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
great staff and location
Gaetan
Bodde här 2 nätter i mars 2024
Svar från Customer Service 28 mars 2024
Gaetan, it's wonderful to hear you enjoyed your stay at Aloft Nashville West End. We are particularly pleased to know you appreciated our convenient location and found our team members to be excellent. We greatly value your support and hope to welcome you back again in the future.
6/10 Okej
Peni, Lake Forest
Reste med familjen
25 mars 2024
Gillade inte: Boendets skick och faciliteter
Shower in room 817 dropped all night and now vent in bathroom for steam.
No choice for parking other than $44 valet
Peni
Bodde här 1 natt i mars 2024
Svar från Customer Service 27 mars 2024
Peni, we appreciate your feedback and apologize for the shower issue and the concerns raised about bathroom ventilation. We assure you that these are isolated incidences and will be duly addressed. Furthermore, we completely understand your points on parking. We hope to convey and provide a range of options that cater to our guests' needs. Thank you for bringing these to our attention. Despite these issues, we hope to see you again and provide an improved stay experience.
10/10 Fantastiskt
Karen
Reste i grupp
3 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love all ALoft hotels!
Karen
Bodde här 1 natt i mars 2024
Svar från Customer Service 4 mars 2024
Karen, we're thrilled to hear that you enjoy your stays at Aloft Nashville West End so much. It's wonderful that our hotel stands out as part of your overall love for the Aloft brand. We're looking forward to welcoming you again.
10/10 Fantastiskt
Megan
Reste i grupp
3 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the experience with the staff! Loved how safe I felt. Will definitely use this hotel in the future
Megan
Bodde här 1 natt i mars 2024
Svar från Customer Service 4 mars 2024
Megan, we are thrilled to hear that you treasured your experience at Aloft Nashville West End. It's wonderful that our team members made you feel safe and appreciated. We eagerly look forward to your future stays with us.
8/10 Bra
Robin
Reste med familjen, Reste med husdjur
29 feb. 2024
Gillade: Renlighet
Overall we enjoyed the property. The location is very close to a lot of the Nashville attractions. The room size was wonderful. For two queens beds there was also a good sized sitting area with a pull out couch. We appreciated the fact that the hotel was pet friendly and that there is no fee. Unfortunately with the hotel being in the city there was barely any green space for the dogs to relieve themselves.
Some things we didn’t like was that we left our room around 12:30. Apparently housekeeping must have passed our room by then so it was not cleaned. That wasn’t a big issue since we had only been there one night prior, but we had called down to the front desk when we returned that night to ask for some fresh towels and they did not bring it up which was annoying. Additionally we attempted to use the pullout couch and when we removed the cushions it was full of crumbs and a pair of EarPods that were left behind. The biggest negative for us was the cost of parking in the garage each night was over $30.
Robin
Bodde här 2 nätter i februari 2024
Svar från Customer Service 29 feb. 2024
Robin, it's pleasing to hear that you found the Aloft Nashville West End's location to be an advantage, and that you appreciated our spacious rooms and pet-friendly policies. We sincerely regret any inconvenience related to housekeeping schedules and any oversight in providing fresh towels when requested. Your comments on the pullout couch cleanliness and the parking charges have been noted as well. We promise to utilize this feedback in our on-going endeavor to improve our service standards. We look forward to being your host again and providing you an even better experience next time. Thank you for sharing your valuable feedback.
10/10 Fantastiskt
Judy
29 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Judy
Bodde här 2 nätter i februari 2024
Svar från Customer Service 1 mars 2024
Judy, thank you for choosing Aloft Nashville West End on your recent trip. We're delighted you had a wonderful experience and hope to have the pleasure of welcoming you back soon!
8/10 Bra
charlotte
27 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
charlotte
Bodde här 3 nätter i februari 2024
Svar från Customer Service 28 feb. 2024
Charlotte, thank you for choosing Aloft Nashville West End and sharing your rating. We're delighted to know you enjoyed your stay. Looking forward to welcoming you back for another pleasant experience.
10/10 Fantastiskt
Neal
Reste med sin partner
26 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy centrally located. Fun local places walkable.
Neal
Bodde här 3 nätter i februari 2024
Svar från Customer Service 26 feb. 2024
Neal, it's wonderful to hear that you found the Aloft Nashville West End to be conveniently situated for your needs. We're delighted to know that you appreciated the vibrant local spots within walking distance. Thank you for choosing us, and we look forward to welcoming you back soon.
10/10 Fantastiskt
Tyler
Reste med familjen
26 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The customer service was phenomenal and you need to give them a raise. Thank you byeeeee
Tyler
Bodde här 1 natt i februari 2024
Svar från Customer Service 26 feb. 2024
Tyler, it's wonderful to hear you found the customer service at Aloft Nashville West End exceptional. We greatly value our team members' dedication to go above and beyond for our guests. Your recognition of their hard work is greatly appreciated. We hope to welcome you back soon for another remarkable experience.
6/10 Okej
Hannah
Reste med sin partner
25 feb. 2024
Gillade: Personal och service
Gillade inte: Renlighet
I was just a little disappointed. Felt very run down
Hannah
Bodde här 1 natt i februari 2024
Svar från Customer Service 26 feb. 2024
Hannah, we appreciate you taking the time to share your experience. It's saddening to hear that our hotel didn't live up to your expectations. Our goal is to provide a sleek and contemporary environment and we're continuously making improvements to enhance our guest experiences. We value your feedback and will certainly consider it as we move forward.
4/10 Dåligt
Jerry
Reste med sin partner
25 feb. 2024
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
I didn't like the way check in at front desk treated us up on arrival. Very unprofessional in my opinion as someone who to create an healthy atmosphere for guests checking in. One bottle of water in room for 2 people and she wanted to sell me a bottle.
Jerry
Bodde här 1 natt i februari 2024
Svar från Customer Service 27 feb. 2024
Jerry, it's regrettable to hear about the reception you encountered during check-in. Conducive atmospheres are what our team members strive for, and we apologize if you felt this was not achieved. Regarding the water issue, we always aim to provide sufficient amenities for all our guests and understand your concerns. We're keen to improve and assure you we're taking your feedback seriously, and we'll be addressing these issues internally. Each guest's satisfaction is our highest priority. While this visit did not meet your expectations, we hope you can give us another opportunity to provide you with a better experience.
10/10 Fantastiskt
Leigha
24 feb. 2024
Gillade: Renlighet
Leigha
Bodde här 1 natt i februari 2024
Svar från Customer Service 26 feb. 2024
Thanks for the fantastic rating, Leigha!It's outstanding we could exceed your expectations during your stay at Aloft Nashville West End. We're all looking forward to your next stay with us.
4/10 Dåligt
Natalie
23 feb. 2024
Gillade inte: Personal och service
Natalie
Bodde här 2 nätter i februari 2024
Svar från Customer Service 25 feb. 2024
We appreciate you sharing your concerns with us, Natalie.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.
10/10 Fantastiskt
Kent
Reste i grupp
20 feb. 2024
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Good
Kent
Bodde här 3 nätter i februari 2024
Svar från Customer Service 21 feb. 2024
Kent, it's fantastic to know you had a good experience at Aloft Nashville West End. We strive for excellence and it's uplifting to see our efforts shine through. We hope your future travels bring you back our way!
10/10 Fantastiskt
Margaret
Reste med familjen
19 feb. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Margaret
Bodde här 3 nätter i februari 2024
Svar från Customer Service 22 feb. 2024
Margaret, it's delightful to see your generous rating for Aloft Nashville West End. We value your feedback and look forward to welcoming you back for another great experience.
10/10 Fantastiskt
Amanda
19 feb. 2024
Amanda
Bodde här 1 natt i februari 2024
Svar från Customer Service 21 feb. 2024
Amanda, thank you so much for your 10/10 rating of Aloft Nashville West End. We're delighted to know we exceeded your expectations, and we hope to welcome you back again soon. Your satisfaction is our highest reward.
10/10 Fantastiskt
Yolanda
19 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I enjoyed my stay. Wish my room had had the sofa like the picture said but other than that.
Yolanda
Bodde här 1 natt i februari 2024
Svar från Customer Service 20 feb. 2024
Yolanda, we're thrilled to know that you enjoyed your time at Aloft Nashville West End. Regarding the missing sofa from the picture, we value your feedback and have taken note of it. During your future stays, we would be happy to accommodate any room preferences to ensure your comfort. We're looking forward to seeing you again.
8/10 Bra
Brian
19 feb. 2024
Gillade: Renlighet, personal och service och rummets bekvämlighet
It is a nice motel in a good neighborhood with restaurants and bars nearby. Broadway is also within walking distance. The parking is super expensive and mine was supposed to be included with my reservation but still got charged on my credit card
Brian
Bodde här 2 nätter i februari 2024
Svar från Customer Service 20 feb. 2024
Brian, your positive notes about Aloft Nashville West End are appreciated. We're glad you enjoyed our location and the lively surrounding locale. As for the parking situation, we understand this incident may have appeared frustrating. Rest assured, discrepancies of this type are not commonplace. Our team recommends guests to clarify all specific details of their reservation upon check-in to avoid this type of situation. Nonetheless, we hope to have you stay with us again in the future for a flawless experience.
10/10 Fantastiskt
Megan
Reste i grupp
19 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved how safe it was inside the facility.
Megan
Bodde här 1 natt i februari 2024
Svar från Customer Service 19 feb. 2024
Megan, it's wonderful to know you felt secure during your stay at Aloft Nashville West End. Our guests' safety is a top priority, and we're pleased to hear that we met your expectations. We eagerly look forward to your next visit.
10/10 Fantastiskt
Mandye
17 feb. 2024
Mandye
Bodde här 1 natt i februari 2024
Svar från Customer Service 19 feb. 2024
Thank you for sharing, Mandye!At Aloft Nashville West End, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.
10/10 Fantastiskt
AYUMU
16 feb. 2024
AYUMU
Bodde här 1 natt i februari 2024
Svar från Customer Service 22 mars 2024
Thank you for sharing your perfect rating with us, Ayumu!It's wonderful to see how much you appreciated your time at Aloft Nashville West End! We want everyone to feel right at home at Aloft Nashville West End. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!
6/10 Okej
Ashley
16 feb. 2024
Gillade: Personal och service och boendets skick och faciliteter
Was an OK stay. Had to move rooms the first night because the AC wouldn’t stay on even after they “fixed it”. The heater kept turning on and the room was in the mid 80s! The second room was good AC wise, but it was right next to the garage door entrance and that was just annoying wondering if someone was trying to open our door or not throughout the nights. Then when we requested more towels bc the shower water went into the whole bathroom we never received them. And they didn’t clean our room on the second day either.
Ashley
Bodde här 2 nätter i februari 2024
Svar från Customer Service 16 feb. 2024
Ashley, we regret to hear about the challenges experienced throughout your visit relating to the climate control in the initial room and the noise from the garage entrance in your secondary room. We take these matters seriously and will ensure these are addressed. Regarding the lack of requested towels and room servicing, we apologize. We aim to deliver efficient service and will discuss this with our team members to improve. We hope you will allow us another chance to provide you with an improved stay in the future.
6/10 Okej
Jack
Reste med sin partner
11 feb. 2024
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
the ac unit in room was defective and I reported it to front desk after the first night, they said they would have it checked out. I offered them to switch our rooms but they said let them check it out first. They either did not check it or just didn't do anything about it because it was still 74 degrees in the room with the a/c set at 68 and on cool mode. Coudln't sleep either night it was so hot in the room.
Jack
Bodde här 2 nätter i februari 2024
Svar från Customer Service 12 feb. 2024
Jack, thank you for taking the time to share your experience. It's regrettable to hear about the difficulties you encountered with the temperature regulation in your room. We understand comfort is essential for a good night's sleep and we apologize this was not the case during your stay. The well-being of our guests is our top priority and we assure that all feedback is utilised for improvements. We hope you allow us another opportunity to deliver the quality stay you expect in the future.
8/10 Bra
Jonathan
11 feb. 2024
Jonathan
Bodde här 1 natt i februari 2024
Svar från Customer Service 12 feb. 2024
Jonathan, thank you for giving the Aloft Nashville West End a positive rating on Hotels.com. We're hopeful that your stay was enjoyable and met your expectations. We look forward to having the opportunity to serve you again in the future.
8/10 Bra
Courtney
11 feb. 2024
Courtney
Bodde här 1 natt i februari 2024
Svar från Customer Service 21 mars 2024
Courtney, it's excellent to see that you had a positive experience at Aloft Nashville West End. We're continuously striving to deliver a great stay for our guests and appreciate your rating. Thank you for choosing us, and we hope to welcome you back in the future.
10/10 Fantastiskt
Stephanie
Reste med sin partner
9 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a great stay! The property was very clean, our room was nice and roomy. There is a great Italian restaurant within walking distance, it was delicious! Would stay here again!
Stephanie
Bodde här 1 natt i februari 2024
Svar från Customer Service 11 feb. 2024
Stephanie, it's fantastic to hear about your enjoyable experience at Aloft Nashville West End. We're elated to know that you appreciated the cleanliness and spaciousness of your room. We're also delighted that you had an opportunity to enjoy the nearby Italian restaurant. It's feedback like yours that lets us know we're living up to our high standards. We eagerly anticipate your return for another wonderful stay with us.
8/10 Bra
Elaine
9 feb. 2024
Gillade: Renlighet
Elaine
Bodde här 1 natt i februari 2024
Svar från Customer Service 11 feb. 2024
Thanks for the great rating, Elaine!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Aloft Nashville West End soon, we'd love to have you back!
2/10 Väldigt dåligt
Amanda
Reste i grupp
5 feb. 2024
Gillade: Renlighet
Gillade inte: Personal och service
Property is nice. Front desk staff is terrible. Valet and housekeeping were great.
Amanda
Bodde här 1 natt i februari 2024
Svar från Customer Service 5 feb. 2024
Amanda, it's concerning to hear about your recent experience. Our team always aims to provide top-notch service to our guests. We're glad to know that the maintenance and valet teams impressed you. However, we sincerely regret that the front desk interactions fell short of your expectations. We appreciate your feedback as it helps us make necessary improvements in our service. We hope that you'll give us another opportunity to ensure a much more satisfying experience in the future.
4/10 Dåligt
Verifierad resenär
Reste i grupp
4 feb. 2024
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 2 nätter i februari 2024
Svar från Customer Service 5 feb. 2024
Thank you for the 4-star rating!It's great your time at Aloft Nashville West End was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!
8/10 Bra
Jesse
4 feb. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jesse
Bodde här 1 natt i februari 2024
8/10 Bra
Michelle
Reste med sin partner
4 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a good location and convenient. There were several restaurant options nearby. The beds were comfy and the shower pressure was on point.
Michelle
Bodde här 1 natt i februari 2024
Svar från Customer Service 5 feb. 2024
Michelle, thank you for taking the time to share your experience at Aloft Nashville West End. We're delighted to hear you found our location to be convenient and appreciated the nearby dining options. It's wonderful to know you enjoyed our comfortable beds and satisfying shower pressure. We can't wait to welcome you back on your next visit to Nashville.
10/10 Fantastiskt
Vincent
2 feb. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Vincent
Bodde här 1 natt i januari 2024
Svar från Customer Service 2 feb. 2024
Thank you for the amazing rating, Vincent!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Aloft Nashville West End soon!Thanks again for leaving your feedback!
10/10 Fantastiskt
Richard
1 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice staff
Richard
Bodde här 1 natt i januari 2024
Svar från Customer Service 1 feb. 2024
Richard, thank you for giving Aloft Nashville West End a stellar review. It's delightful to know that our team members made a positive impression. We hope your future visits are just as enjoyable.
10/10 Fantastiskt
Michael A.
29 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Michael A.
Bodde här 1 natt i januari 2024
Svar från Customer Service 30 jan. 2024
Michael, it's wonderful to hear that your stay at Aloft Nashville West End was pleasing. We appreciate you taking the time to leave a rating on Expedia. We look forward to hosting you again in the future.
8/10 Bra
Andrew, Wesley Chapel
Reste med sin partner
21 jan. 2024
Gillade: Renlighet och personal och service
Older hotel but fairly well kept. Hot water took a very long time to get hot, approximately 10 minutes but the morning we checked out, one of the water tanks burst so was probably related to that. Room was right next to elevators and there was no sound buffer.
Andrew
Bodde här 1 natt i januari 2024
Svar från Customer Service 22 jan. 2024
Andrew, it's pleasing to note your view of the Aloft Nashville West End as a well-maintained property. We regret that your experience with the hot water wasn't ideal. This is certainly not usual, and pertinent measures have been taken to rectify it. As for the noise from the elevators, we appreciate your feedback and will look into possibilities for improvement. We hope to serve you again with an even better experience.