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Recensioner av Best Western Plus Executive Residency Nashville

3 out of 5
Best Western Plus Executive Residency Nashville
2401 Brick Church Pike, Nashville, TN

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 165 av 441 recensioner" "
8 - Bra i betyg. 97 av 441 recensioner" "
6 - Okej i betyg. 80 av 441 recensioner" "
4 - Dåligt i betyg. 46 av 441 recensioner" "
2 - Väldigt dåligt i betyg. 53 av 441 recensioner" "

7,6/10

Renlighet

7,6/10

Personal och service

7,2/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Eden

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Smooth check-in and nice rooms. Hallways were pretty loud until late.
Bodde här 3 nätter i maj 2024

8/10 Bra

Dora L

Gillade: Renlighet, personal och service och boendets skick och faciliteter
All was wonderful.
Bodde här 4 nätter i maj 2024

10/10 Fantastiskt

Carl

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was exceptionally nice. We only had a short stay but wouldn’t hesitate going back.
Bodde här 1 natt i maj 2024

8/10 Bra

Monika

Reste med sin partner
Gillade: Bekvämligheter
clean and good customer service
Bodde här 3 nätter i maj 2024

8/10 Bra

Isha

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 3 nätter i maj 2024

8/10 Bra

Frank

Reste i grupp
Gillade: Renlighet och bekvämligheter
I had no issues at all.. would stay here again when i visit nashville
Bodde här 2 nätter i maj 2024

8/10 Bra

Siarhei

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Brian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Cortney

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to downtown without the price hike. The area is a little crowded but the hotel is very nice and clean and comfortable . I’d stay here again.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Mark

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great for a quick stop over, close to highways, good staff, clean rooms.
Bodde här 1 natt i maj 2024

8/10 Bra

Omar

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I was hesitant to book because of some of the reviews but ultimately I needed something with RV parking as we were just traveling passing by and wanted to spend a night in Nashville. The RV parking was free and downtown was close by. They even offered a shuttle to and from downtown for a reasonable fee. The room was clean , the staff up front was friendly. Nothing fancy about the place , location nor the free breakfast but for the price near Downtown Nashville it was good enough for one night .
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Ruben

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent! All services! Pool is not on service! On time I host may 1 , but all that is excellent hotel!! Comeback!
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Barbara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Ajonnique

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024

6/10 Okej

Sarah

Gillade inte: Personal och service och boendets skick och faciliteter
.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Artur

Great place and amazing staff!
Bodde här 3 nätter i april 2024

8/10 Bra

Camille

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Jonathan

Bodde här 1 natt i april 2024
Svar från Bianca 17 maj 2024
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Väldigt dåligt

Philip, La Mirada

Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Oscar

Reste med sin partner
Room was clean staff was nice
Bodde här 1 natt i april 2024

8/10 Bra

Logan

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
It was okay
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Uma Mageswari

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Where do I even begin with my horrific experience? From the moment I stepped foot into this establishment, I knew I was in for a disaster. Let's start with the check-in process, shall we? It was as if the staff had never heard of hospitality before. Rude, indifferent, and clearly lacking any semblance of professionalism. I felt like I was inconveniencing them by merely showing up. Upon finally making it to my room, I was greeted by a stench that could only be described as a mixture of mold, sewage, and despair. The carpets were stained beyond belief, the walls were peeling, and don't even get me started on the bathroom. It was a breeding ground for all sorts of bacteria, and I wouldn't have been surprised if I had contracted a disease just by stepping foot in there. Let's talk about the "bedding," if you can even call it that. The sheets were so threadbare that I could practically see through them, and the pillows were more like lumpy sacks of rocks. I wouldn't wish a night's sleep in that torture chamber upon my worst enemy. As for the amenities advertised on their website? Non-existent. The so-called "complimentary breakfast" consisted of stale pastries and watery coffee that tasted like it had been brewed in a dumpster. And don't even bother asking about the Wi-Fi – it was slower than a snail on sedatives.
Bodde här 2 nätter i april 2024

4/10 Dåligt

Kelley

Reste med familjen
Gillade: Renlighet
Checked us into a already occupied room. Heard four shots nearby right after we parked and started to unload.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Monesha

Reste med familj och småbarn, Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Throw up was left in the hallway and out side my whole 3 days I stayed there I called for them to come clean it up and was told that housekeeping was off duty
Bodde här 3 nätter i mars 2024

2/10 Väldigt dåligt

Ryan

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
NEVER STAY HERE! Absolutely disgusting hotel! Found handfuls of hair in the shower like some just shaved their pubic hair! More hair, longer strands all on the shower walls. Sticky substance stuck to multiple spots on the carpet. The staff could have cared less and upon check in, didn’t even tell us where our rooms were located. They just handed us the room key with zero direction.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

David

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stay overall was very good. Very limited dining close by. Front desk computer literally took several minutes to boot up at check-in. However these are minor issues. Hotel was very clean and well maintained.
Bodde här 1 natt i mars 2024

8/10 Bra

Erica

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 2 nätter i mars 2024

4/10 Dåligt

Jennfer, Scottsdale

Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet
Our room was extremely dirty. There was some unknown white substance caked on the phone cord. The bathroom was dirty and the space underneath the bathroom vanity was filthy.
Bodde här 1 natt i mars 2024

8/10 Bra

Scott

Affärsresenär
Gillade: Renlighet
Room was on the Parkway side and noisy. Otherwise, good experience.
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Michael

Bodde här 1 natt i mars 2024

8/10 Bra

Melissa

Bodde här 2 nätter i mars 2024

6/10 Okej

Emma

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
The room was super nice, bathroom was not very clean but I was only there for one night so it was alright. Surrounding area seemed a little bit sketchy. Complimentary breakfast was delicious. Overall pretty good.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Quevonna

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Jennifer

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was clean the staff was friendly
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

mariella

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect place
Bodde här 1 natt i juli 2023

2/10 Väldigt dåligt

WILLIAM

Reste i grupp, Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
ask for my money back did not feel safe and i turned my key in and did not stay and went to another hotel booked the hotel because i needed to get to the hospital on my mother not doing well and get hings in order would not stay at that hotel if they were good people they would refund the money
Bodde här 1 natt i augusti 2023

8/10 Bra

Thomas

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
125$ per night gets you this…..
New hotel open to the public only three months. Smelled extremely clean. I guess the whole family stays there tho. Can definitely tell who’s a guest and who’s not. I did not like that part of it. Food was inedible. So nasty I only went one time. Clean but bland. Coffee was excellent according to my wife. No one come to the room till I asked about it. Then for the next three days they come at 9am on the dot to wake us. Overall I would stay again. Btw no pool available even tho it’s listed as an option.
Bodde här 5 nätter i augusti 2023

8/10 Bra

Christy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean rooms
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Amy

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was very good, enjoyed breakfast and over all stay.
Bodde här 2 nätter i juli 2023

6/10 Okej

Mariah

Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Cassy

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023

2/10 Väldigt dåligt

Beau

Reste med familjen
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2023

8/10 Bra

Erin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2023

10/10 Fantastiskt

Brandi

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean property no complaints
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Melissa

Reste med familjen
Gillade: Renlighet
Pleasant check in , comfortable rooms
Bodde här 1 natt i juli 2023

6/10 Okej

Mollee

Gillade: Personal och service
Bodde här 1 natt i juli 2023

6/10 Okej

Lori

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet
Everyone was nice & efficient. The hotel looked worn with stained carpets & wasnt very clean. We weren’t sure it it was a safe area. Bed was comfy & appeared clean.
Bodde här 1 natt i juli 2023

8/10 Bra

Leslie, North Babylon

Reste med familjen
Gillade: Personal och service och bekvämligheter
It was convenient to get to. The area seems like it’s in the process of being built up. One of the elevators was not working when we were there and the other was slow. We needed to use the fold out couch and the mattress was kinda gross and stained. The rest of the room was great and clean. Breakfast was good and entire place was clean overall.
Bodde här 2 nätter i juli 2023

4/10 Dåligt

ROBERT

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Hotel was old. Smelled musty and felt damp in the room. Only 1 elevator worked. Needs updating badly.
Bodde här 2 nätter i juli 2023

2/10 Väldigt dåligt

Reveland, Tupelo

Bodde här 1 natt i juli 2023
Svar från Bianca 24 aug. 2023
Thank you for your review regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.