Lobby

Recensioner av Super 8 by Wyndham Nashville Airport North

2 out of 5
Super 8 by Wyndham Nashville Airport North
720 Royal Pkwy, Nashville, TN

Recensioner

6,8
10 - Fantastiskt i betyg. 222 av 1003 recensioner" "
8 - Bra i betyg. 295 av 1003 recensioner" "
6 - Okej i betyg. 208 av 1003 recensioner" "
4 - Dåligt i betyg. 147 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 131 av 1003 recensioner" "

6,8/10

Renlighet

7,6/10

Personal och service

6,4/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

6,8/10

Hållbarhet

Recensioner

8/10 Bra

Johan

Reste i grupp
Gillade: Personal och service och rummets bekvämlighet
Bodde här 1 natt i oktober 2019
Svar från Chris Dickinson, General Manager 22 okt. 2019
Thanks for the feedback and I will share this with the staff. We hope to see you again in the future.

10/10 Fantastiskt

Fredrik

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2019
Svar från Chris Dickinson, General Manager 11 okt. 2019
Thanks for the great feedback and we look forward to seeing you again in the future!

8/10 Bra

Mats

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lite över förväntan
Hyfsat hotell med bra parkering och bra vägar in mot Nashville. Små men funktionella rum och lugnt i lobby och korridorer. Varm men ojämnt utbud på frukostmenyn. Närområdet innehåller alla typer av matställen och nödvändiga affärer. Trevlig personal.
Bodde här 3 nätter i mars 2019
Svar från Joshua 4 apr. 2019
Thank you for taking the time to provide your feedback we appreciate it.

8/10 Bra

Martina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Prisvärt, nära till flygplats och bra frukost
Hotellet ligger nära flygplatsen och är enkelt att ta sig till och från. Vi sov bara där en natt men fick en bra övernattning. Sköna sängar, bra kuddar och en helt okej frukostbuffé med flera olika sorters bröd att välja på (inte bara vita formfranska som det kan vara på många hotell) helt klart prisvärt!
Bodde här 1 natt i maj 2018
Svar från Josh 25 maj 2018
Thank you so much for your feedback we greatly appreciate it.

4/10 Dåligt

Sheldon

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Staff were very friendly. Room was generally not that clean. Many things in need of repair. Hotel is very run down. Pictures listed on website are out of date as this point.
Bodde här 2 nätter i april 2024
Svar från General Manager 30 apr. 2024
Dear Sheldon,Thank you for taking the time to review your recent stay with us. We are thrilled our hospitable team left a memorable impression on you. However, it is unfortunate that our accommodations left much to be desired overall. We will discuss your concerns internally, as feedback always helps guide future decisions. It would be our pleasure to have you stay with us again.

8/10 Bra

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024

8/10 Bra

Suzan

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Staff was very accommodating and helpful. Property is quite dated, but that is no reflection on the staff. There isn’t great “walkability” around the property.
Bodde här 3 nätter i april 2024
Svar från General Manager 23 apr. 2024
Dear Suzan,We at Super 8 by Wyndham Nashville Airport North appreciate your review. We are glad you enjoyed our warm, friendly staff! Thank you for your feedback about our property, and we will keep it in mind for future improvements. During your next visit, we hope to provide you with an even better stay.

8/10 Bra

Teri

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our stay was very enjoyable! Staff were helpful, room was clean, pool area was nice. Hotel is a bit dated but we weren’t looking for extravagance we wanted comfort and affordability which you get all around with this hotel. Would recommend and would stay again.
Bodde här 3 nätter i april 2024
Svar från General Manager 23 apr. 2024
Dear Teri,Thank you for taking the time to share your feedback with us. We're so happy you enjoyed our clean accommodations and relaxing pool area, perfect for unwinding after a long day. We'll pass your compliments on to the team, and we hope you'll come back again soon!

8/10 Bra

Erin

Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Madison

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
I booked this specifically for the indoor pool and hot tub. The hot tub was not functioning when we arrived. If I would’ve known, I would’ve booked somewhere else. When we checked in, our room smelled awful, there was brown crumbs all over the chair and after taking a shower, the water was standing in the tub. The front desk lady (who was nice) told us we couldn’t get a refund but could move rooms. I wasn’t super thrilled as this was nothing that was described or shown in pictures. I highly recommend booking another hotel.
Bodde här 1 natt i april 2024
Svar från General Manager 15 apr. 2024
Dear Madison,While we thank you for being our guest and sharing your feedback, we are sorry to hear about your concerns during your stay. We pride ourselves on our spotless, top-notch accommodations and apologize this was not your experience. Please know that when you book with a third party, you must go through them for a refund as they are the ones you paid. We hope the second room better fit your needs, and we will be sure to review your concerns to ensure we do better going forward. Your time is appreciated, and we wish you well as your travels continue.

6/10 Okej

Phil

Gillade: Personal och service
Bodde här 1 natt i april 2024

8/10 Bra

Tony

Affärsresenär, Reste med familjen
The only thing that could be better is to have a few more options for breakfast like hard boiled eggs or something else. Otherwise very nice staff and clean facilities.
Bodde här 1 natt i april 2024
Svar från General Manager 11 apr. 2024
Dear Tony,Thank you for taking the time to leave us a review. We are pleased to hear you enjoyed our excellent staff and clean, comfortable accommodations. We've taken note of the breakfast suggestion, and we thank you for the feedback. We look forward to having you stay with us again at Super 8 by Wyndham Nashville Airport North!

8/10 Bra

Sarah

Nice stay super friendly staff, nice rooms. Hot tub was broken but still nice pool
Bodde här 1 natt i april 2024
Svar från General Manager 9 apr. 2024
Dear Sarah,Thank you for choosing to stay with us at Super 8 by Wyndham Nashville Airport North. Our goal is to provide every guest with friendly service, so we're thrilled our commitment to this shone through during your visit. It's also great to read you enjoyed our lovely accommodations. However, we're sorry you weren't able to enjoy some of our relaxing amenities, and we can assure you that we are working diligently to get our hot tub back up and running. Hopefully, this didn't detract too much from your overall experience. The pleasure was all ours, and we hope you'll choose to visit us again in the future.

10/10 Fantastiskt

Katie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean quiet and the rooms are a good size
Bodde här 2 nätter i februari 2024
Svar från General Manager 9 apr. 2024
Dear Katie,Thank you for your positive feedback! Ensuring a clean, comfortable, and relaxing environment for our guests is one of our top priorities. It's great to hear we could provide you with a terrific stay at Super 8 by Wyndham Nashville Airport North. We look forward to welcoming you back soon!

2/10 Väldigt dåligt

Alisha

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overbooked our stay and was very rude about trying to make things right. Poop smeared on toilet when we got our room like it wasn’t cleaned. Small beetle bugs on the carpet. Hot tub was not working as well.
Bodde här 1 natt i april 2024
Svar från General Manager 9 apr. 2024
Dear Alisha,It was a pleasure having you stay with us during your time in Nashville. We are constantly working hard to provide a high-quality experience for all of our guests, so it is disappointing to hear that we didn't meet your expectations. We will discuss your concerns internally to ensure we meet our high hospitality and cleanliness standards. Your input is appreciated, and we thank you for letting us know where we fell short, as this will enable us to reflect and improve. We sincerely hope you will give us another chance in the future to provide you with a seamless stay worthy of a perfect rating.

6/10 Okej

Joshua

Gillade: Personal och service och boendets skick och faciliteter
Hot tube need to be working
Bodde här 1 natt i mars 2024
Svar från General Manager 6 apr. 2024
Dear Joshua,Thank you for taking the time to leave a review. We are disappointed to hear that the hot tub was not working during your visit. We will use your feedback to help improve the experience of future guests, and hope you'll visit us again soon.

10/10 Fantastiskt

Ryan

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Staff was very friendly
Bodde här 1 natt i mars 2024
Svar från General Manager 2 apr. 2024
Dear Ryan,Thank you so much for taking the time to share your thoughts on your recent visit to Super 8 by Wyndham Nashville Airport North. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you! It was a pleasure having you here, and we hope you return soon.

2/10 Väldigt dåligt

Robin

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
First the pool was not in service “until further notice”. Then the woman at the front desk was MISERABLE. Wasn’t hearing a thing and in the midst of her not listening she charged my card a “minimum $50 deposit for stepping on the property”. That $50 turned into $86. Mind you I had already purchased and booked through Expedia. The room smelled like a dirty moldy carpet. Expedia has “shuttle available” on the listing BUT the shuttle is through a 3rd party who doesn’t run until 9am. I’ve been calling to get a refund for the $86 and the phone keeps ringing, and the voicemail is full. Pay the extra few bucks to NOT stay here.
Svar från General Manager 2 apr. 2024
Dear Robin,Your statements are greatly important to us. Please accept our apologies for any concerns about the front desk service and an odor in the room, as well as for any disappointment with the pool. This does not represent the level of hospitality we aim to provide, and we'll look into your comments further. Additionally, please feel free to reach out to us offline in order for us to resolve your concerns. If you're in the area again, we hope you'll consider coming back to see us for an exceptional stay we know we're capable of providing you.

10/10 Fantastiskt

Laura

Gillade: Renlighet och personal och service
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Ashley

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a great time
Bodde här 2 nätter i mars 2024
Svar från General Manager 2 apr. 2024
Dear Ashley,Thank you so much for staying with us at Super 8 by Wyndham Nashville Airport North. Our goal is to provide every guest with a wonderful experience, so we're thrilled this was the case for you. The pleasure was all ours, and we hope to welcome you back in the future.

10/10 Fantastiskt

Maria

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good place
Bodde här 2 nätter i mars 2024
Svar från General Manager 2 apr. 2024
Dear Maria,Thank you for being our guest and sharing your wonderful five-star review. We are thrilled you enjoyed your stay at Super 8 by Wyndham Nashville Airport North and look forward to welcoming you back again soon.

2/10 Väldigt dåligt

Liette

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We booked this hotel because we want to use the pool and hot tub. But the day we got there they said it was not available because of problems. We were there for six nights and the pool and hot tub never worked. We asked for a discount, but they did not give it to us. We booked this hotel because it had a pool and hot tub. The front desk staff was very rude most of the time. The breakfast was a disaster. Some days they were no knives, some days there were no yogurt, some days there was no hot water, some days there was always something missing. And if you asked for it they Were rude to you. No one also told us that there was no water in the rooms. If we wanted water, we had to buy it. But at the breakfast time we did have access to water. But after breakfast, you do not have access to the water because they turn off the machine. And when I asked for water again, they were rude and said it was off-limits. Also, the beds were very uncomfortable. The faucet in the bathroom shower was half off. I would not recommend this place to any of my friends.
Bodde här 6 nätter i mars 2024
Svar från General Manager 28 mars 2024
Dear Liette,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with exceptional service, and we offer our sincere apologies for falling short of your expectations. Also, we're very sorry for any inconvenience caused by the closure of some of our popular amenities and for any concerns you ran into during our breakfast hours. Rest assured, we will discuss your comments with our team to ensure that this is not a repeated occurrence for our guests. We appreciate your feedback and hope to welcome you back sometime for a stay more line with our high standards.

2/10 Väldigt dåligt

Julie

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

6/10 Okej

annie

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet
I had eaten a slice of pizza and went back for another. Found a roach crawling over it! Soooo nasty. Took my appetite My husband became paranoid and started searching the room for others. I think I should be reimbursed for the cost of the pizza The walls and floors are thin. So noisy. Pippes are loud also.
Bodde här 1 natt i mars 2024
Svar från General Manager 28 mars 2024
Dear Annie,Feedback from our guests is always appreciated as it helps us improve for our guests. Please accept our apologies for any concerns about noise and unwelcome visitors. This is not the level of accommodation we aim to provide, and we'll look into your comments further. Any refund requests will need to be initiated by the booking site you used. If approved by us, the booking site will then process it. Please feel free to reach out to us for any assistance. If you're in the area again, we hope you'll consider coming back to see us for a stay you truly deserve.

2/10 Väldigt dåligt

Savannah

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Be aware! Save your money and don’t stay here! We couldn’t sleep or shower. I pulled the beds and room apart. It was run down and the shower was dirty and looked clogged. The rooms maintenance is unkept. I don’t know how the property passes any type of inspection. As a former hospitality manager, I would’ve been embarrassed to have a guest stay at this property. When I checked in I wasn’t even asked for my drivers license. Safety and security is not a priority of this establishment. Spend an extra $60 and stay anywhere else, I was passing through and it was late otherwise I would’ve left but my kids were tired after being on the road for 13 hours.
Bodde här 1 natt i mars 2024
Svar från General Manager 27 mars 2024
Dear Savannah,While we thank you for being our guest, we are disappointed to see that we fell short of expectations. This is not indicative of the quality experience we wish to provide. Please know that our team will investigate these matters to ensure our accommodations are in top-notch condition and that we are providing the amazing, safe, and comfortable experience we are known for. We sincerely apologize for your unsatisfactory experience and hope you'll allow us a second chance to change your perceptions down the line.

10/10 Fantastiskt

Kelsey

Reste med familjen
So friendly and clean!
Bodde här 1 natt i mars 2024
Svar från General Manager 19 mars 2024
Dear Kelsey,Thank you for choosing Super 8 by Wyndham Nashville Airport North! Our team is delighted you received excellent service and enjoyed our clean, comfortable rooms. We take pride in providing a phenomenal stay for our guests, and we appreciate your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit!

4/10 Dåligt

Barbara

Reste med familjen
The toilet wouldn't flush. The breakfast loooked like it had sat for days.
Bodde här 1 natt i mars 2024
Svar från General Manager 19 mars 2024
Dear Barbara,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any issues with our amenities during your visit. Our maintenance team will be sure to look into your comments regarding the toilet, and we will discuss your comments internally regarding our breakfast options, as we always want to deliver an amazing experience. Thank you so much for the feedback, and we hope you will consider giving us another chance in the future.

4/10 Dåligt

Melissa

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Our room had a really bad smell to it. Didn't feel like the safest place to stay. Breakfast was terrrible.
Bodde här 1 natt i mars 2024
Svar från General Manager 19 mars 2024
Dear Melissa,The safety and comfort of our valued guests remain our primary focus, and we regret you felt otherwise on this occasion. Rest assured, your feedback is valued and will be shared with the respective teams as we constantly aim to improve and enhance our guest experience, especially regarding our accommodations and all we offer. Please return soon for a better visit.

2/10 Väldigt dåligt

Andrea

Bodde här 2 nätter i mars 2024

6/10 Okej

Mike

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i mars 2024

8/10 Bra

Keith

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bed was comfortable!! Staff very nice
Svar från General Manager 12 mars 2024
Dear Keith,Thank you for trusting Super 8 by Wyndham Nashville Airport North with your recent lodging needs. We're delighted to hear you had an enjoyable visit and that you appreciated the excellent service our team provided, as well as found the beds to your preference. We're grateful for your kind words, and we hope to have the pleasure of your company the next time you're in the area.

6/10 Okej

Johnathan

Gillade: Personal och service och boendets skick och faciliteter
It was ok
Bodde här 2 nätter i mars 2024
Svar från General Manager 12 mars 2024
Dear Johnathan,While we thank you for being our guest and sharing your feedback, we are disappointed to learn you weren't more impressed with your stay. If you wish to discuss your experience, so we have a better understanding of what we can do to impress you further in the future, please consider reaching out to us at the property.

10/10 Fantastiskt

Marsha

Bodde här 2 nätter i mars 2024

2/10 Väldigt dåligt

Sheena

Gillade inte: Renlighet
Jacuzzi was filthy
Bodde här 1 natt i mars 2024
Svar från General Manager 6 mars 2024
Dear Sheena,Your feedback about our indoor hot tub will definitely be shared with our maintenance team to ensure it is operating as it should be. Guest satisfaction is very important to us, and we always encourage our guests to notify our front desk of anything less than perfect so we can make the necessary corrections while you are still at the hotel. Nonetheless, we hope you will return to enjoy a stay that meets all expectations. Thank you.

10/10 Fantastiskt

Brittany's favorites

Reste med sin partner
Gillade: Renlighet
Perfect
Bodde här 1 natt i mars 2024
Svar från General Manager 6 mars 2024
Dear Brittany,We're delighted you enjoyed your stay at Super 8 by Wyndham Nashville Airport North! Please come see us again the next time you're in the area.

8/10 Bra

Paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
My go too place to stay in Nashville on the west side. Very convent to downtown, Grand Ole Opry, the Nashville Palace for dancing and Opry Mills for shopping.
Bodde här 2 nätter i februari 2024
Svar från General Manager 28 feb. 2024
Dear Paul,Thank you! We are honored to be your go-to hotel when visiting Nashville and delighted you continue to be impressed with all we have to offer. We look forward to welcoming you back to Super 8 by Wyndham Nashville Airport North for many more years to come.

4/10 Dåligt

Donald C

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Showed up 2 hours after checking start having prepaid and they gave me a dirty room, then a second dirty room and finally after 15 minutes a clean room. Charged my card $50 for incidentals and $40 for my dog. No cups or ice container in room, refrigerator is luke warm and cold is hot and hot is cold in the shower. Just not up to what other Super 8 are.
Bodde här 1 natt i februari 2024
Svar från General Manager 27 feb. 2024
Dear Donald,Thank you for sharing your experience with us, although we're disappointed to hear about the challenges you encountered during your stay. Your feedback regarding the check-in process and room cleanliness is concerning, and I assure you, we're addressing these issues with our team to ensure improvements are made. We apologize for any inconvenience caused by the incidental charges and for the issues with the room amenities. Your comments are valuable to us, and we'll use them to enhance our services. We hope for the chance to regain your trust and provide you with a more satisfying stay in the future.

10/10 Fantastiskt

Francheska

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
we enjoyed our stay very much, we loved swimming in the pool the water was warm, no one was in it, the hot tub was just a bit warmer so my toddler was able to play in it on the bench and steps while i relaxed. the only negatives were, no hot breakfast and my pillow case looked like it had specs of dried blood on it. i let the desk person know when we checked out. we also enjoyed close by restaurants, we settled for waffle house which was disappointing.
Bodde här 1 natt i februari 2024
Svar från General Manager 22 feb. 2024
Dear Francheska,Thank you for sharing your experience with us. Hearing about your family's enjoyment of our pool and hot tub is especially gratifying. We also appreciate your concerns regarding your bedding and breakfast. Rest assured, we will address these issues to ensure all aspects of our guests' experiences meet our high standards. It was a pleasure to have you stay with us, and we look forward to welcoming you back to Super 8 by Wyndham Nashville Airport North for an even more enjoyable stay.

2/10 Väldigt dåligt

Gaurav

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not a good property. Old and dirty. Unsafe
Bodde här 1 natt i februari 2024
Svar från General Manager 22 feb. 2024
Dear Gaurav,We're sorry to hear that you didn't have a good experience with us overall, and we apologize for any cleanliness concerns during your visit. We will be sure to have our housekeeping team look into your comments internally and make improvements where necessary. In addition, please know that the safety and security of our guests is our number one priority and our front desk team is always willing to address any concerns during your visit. Please consider giving us another chance soon; we're confident that we can impress you.

10/10 Fantastiskt

Miranda

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very decent price for a very decent stay. If you’re looking for a nice place to stay for the best price this is it!
Bodde här 2 nätter i februari 2024
Svar från General Manager 22 feb. 2024
Dear Miranda,Thank you for taking a moment to share your experience at Super 8 by Wyndham Nashville Airport North. We are proud to deliver great value to our guests, so we are delighted that you found your experience to be well-priced. It was a pleasure having you here, and we hope you will visit us again soon!

2/10 Väldigt dåligt

Leyla

Affärsresenär, Reste med sin partner, Reste med husdjur
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel not bad but part of the poorly educated staff is disrespectful and racist, I paid a deposit for my stay at that hotel and one day a bathroom battery broke and u. Picture on the wall fell silent, it didn't even break and they took me out of the hotel having my reservation paid for more days. A great lack of respect and the lady who made me ugly was a simple worker who was of color and I think that because I am white she didn't like me. The nice manager but the one who took me out of the hotel a bald woman of very unpleasant color should take her out of the hotel if she doesn't know how to work with guests
Svar från General Manager 13 feb. 2024
Dear Leyla,Thank you for taking the time to share your honest feedback on your recent stay. We encourage our guests to notify us of any issues they encounter so we may have the opportunity to find a solution for them. We were saddened to hear that our accommodations did not meet all of your expectations.It would be an honor to be given another chance to provide you with the stay you expected and deserve.

6/10 Okej

Sara

Reste med familj och småbarn, Reste med familjen
The hotel was not that clean, neither was the pool. At first they put us in a room that was supposed to be closed for maintenance, there was no water and the TV didn't work. After we had to pack back up and move rooms, the room itself was not bad. But the walls are thin and you can hear everything in the next room. The staff is not very friendly at all. When talking to them I felt like it was an inconvenience to them. I will not be going back
Bodde här 2 nätter i februari 2024
Svar från General Manager 6 feb. 2024
Dear Sara,Thank you for taking the time to share your comments and concerns regarding your stay with us. While we are known for our great customer service and attention to detail in everything that we do, it appears we did not live up to our own high standards on this occasion. That you were inconvenienced as you were is deeply regrettable. We do appreciate that you brought these matters to our attention showing us that we have room to improve on several fronts. It is our hope you'll reconsider and give us another opportunity to impress you in the future.

6/10 Okej

Alexandria

Gillade: Renlighet och personal och service
Front desk was lovely!
Bodde här 2 nätter i februari 2024
Svar från General Manager 6 feb. 2024
Dear Alexandria,Thank you for being our guest and sharing your feedback. Our team works hard to ensure our guests have all they need for a wonderful five-star experience, so they will be delighted you were impressed with their service. We hope to have the pleasure of welcoming you back and impressing you even further.

4/10 Dåligt

Christopher

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Crap
Hot tub didn't work, barely hot, no jets working. No good breakfast. Beds made our backs hurt. No service when needed. Always on phone, always had to come back. They had no training on system for booking or checking in.
Bodde här 2 nätter i januari 2024
Svar från General Manager 29 jan. 2024
Dear Christopher,Thank you so much for the feedback. It's unfortunate to hear that you didn't have a good time with us. Please accept our apologies for any disappointment in the amenities or the service you received during your visit. All of your comments will be discussed internally, and we'll make improvements where necessary. Please consider coming back to join us again soon; we're confident we can impress you.

10/10 Fantastiskt

Leo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff super pleasant, rooms are nice. hot tub lacks bubble strength
Bodde här 1 natt i januari 2024
Svar från General Manager 29 jan. 2024
Dear Leo,It was such a pleasure having you as our guest! We're thrilled our hospitable team left a memorable impression on you and that you enjoyed our lovely accommodations. Your feedback about the hot tub jets will be shared with maintenance to ensure everything functions as it should and any necessary adjustments are made promptly. Thank you for your review, and we hope you enjoyed your time in Nashville.

10/10 Fantastiskt

Tara

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

6/10 Okej

Jessica

Reste med familjen
Gillade inte: Bekvämligheter
Mosy of thr ataff was friendly and accomodating except 1 lady. It was 7am and there was hardly anything left for breakfast saturday. They had bagels but were out of cream cheese. I asked her if they had anymore and she immediately said no and went back to playing on her phone. Didnt eveb look or anything.
Bodde här 2 nätter i januari 2024
Svar från General Manager 24 jan. 2024
Dear Jessica,Thank you so much for the feedback. We're sorry to hear about any perceived rudeness during your visit, as this is never our intention. We'll be sure to discuss your comments internally and make improvements where necessary. Please consider giving us another chance soon.

6/10 Okej

Jenna

Gillade: Personal och service
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Guadalupe Caterina

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024