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Recensioner av Wingate by Wyndham Goodlettsville

2.5 out of 5
Wingate by Wyndham Goodlettsville
202 Northgate Cir, Goodlettsville, TN

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 437 av 1001 recensioner" "
8 - Bra i betyg. 329 av 1001 recensioner" "
6 - Okej i betyg. 113 av 1001 recensioner" "
4 - Dåligt i betyg. 59 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 63 av 1001 recensioner" "

8,4/10

Renlighet

8,4/10

Personal och service

7,8/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

6/10 Okej

Jasmannie

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Front Desk 1 maj 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

6/10 Okej

Tequan

Gillade: Renlighet och personal och service
Breakfast was not up to par, everything was broken all I had was eggs and a biscuit
Bodde här 2 nätter i april 2024
Svar från Front Desk 30 apr. 2024
We regret your stay with us was not up to your expectations. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. We will surely forward your valuable feedback to our team for improvements. Hope to serve you better next time

10/10 Fantastiskt

King

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Everything
Bodde här 1 natt i april 2024
Svar från Front Desk 28 apr. 2024
Dear King,Thank you for taking the time to complete our survey and leave a review.We are so glad to see you enjoyed your stay with us here at the Wingate by Wyndham.Thank you again and we hope to see you in your future travels.Sincerely,Wingate by WyndhamManagement

8/10 Bra

Mark

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Wish they had things filled at breakfast and.someone refilling as needed
Bodde här 1 natt i april 2024
Svar från Front Desk 27 apr. 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

6/10 Okej

Beverly

Reste med familj och småbarn, Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
It wasnt dirty per say but it also wasnt the cleanest place I have stayed at that price range. Bathroom door did not lock or even close all the way. You also have to pay a security deposit but the cost exceeds the poor condition of the hotel.
Bodde här 1 natt i april 2024
Svar från Front Desk 22 apr. 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

4/10 Dåligt

Rick

Gillade inte: Boendets skick och faciliteter
Property is old
Bodde här 2 nätter i april 2024
Svar från front desk 21 apr. 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

10/10 Fantastiskt

Sandra

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient
Bodde här 1 natt i april 2024
Svar från Front Desk 19 apr. 2024
Thank you so much for taking the time to leave a review and take our survey.We are so glad to see you enjoyed your stay with us. I will be sure to pass along your positive comments to the rest of the staff as well as I know they will appreciate it.Thank you again and we hope to see you in your future travels

8/10 Bra

Rosalyn

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was nice, check in was good. A lot of areas around here to eat and shop.
Bodde här 1 natt i april 2024
Svar från Front Desk 14 apr. 2024
Dear Rosalyn,Thank you for taking the time to complete our survey and leave a review.We are so glad to see you enjoyed your stay here with us at the Wingate by Wyndham.Thank you again and we hope to see you in your future travels.Sincerely,Wingate by WyndhamManagement

8/10 Bra

michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Front Desk 13 apr. 2024
Thanks for your stay at our property.Appreciate your feedback and telling us what you liked and the areas where we need to improve. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon.

2/10 Väldigt dåligt

Felicia

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i april 2024
Svar från Front Desk 9 apr. 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

8/10 Bra

Lisa

Gillade: Renlighet och boendets skick och faciliteter
Nice place!
Bodde här 1 natt i mars 2024
Svar från Front Desk 8 apr. 2024
Thanks for your stay at our property.Appreciate your feedback and telling us what you liked and the areas where we need to improve. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon.

10/10 Fantastiskt

traci

Bodde här 1 natt i mars 2024
Svar från Front Desk 26 apr. 2024
Thanks for your stay at our property.Appreciate your feedback and telling us what you liked and the areas where we need to improve. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon.

6/10 Okej

Marco

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Hotel de paso. Nuestras sábanas tenían algunas manchas y se veían desgastadas. Desayuno muy completo para el tipo de hotel. Instalaciones antiguas.
Bodde här 1 natt i mars 2024
Svar från Front Desk 2 apr. 2024
Thanks for your stay at our property.Appreciate your feedback and telling us what you liked and the areas where we need to improve. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon.

8/10 Bra

Scott

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
The room was super clean and the beds very comfortable. The only negative thing was the continental breakfast. It was the standard breakfast of eggs, pancakes, biscuits, sausage, etc. but when we got down there, all the hot food was gone. Went to the counter to tell the lady and she said somebody would be out shortly. 30 minutes later she came out to start refilling the hot items. She put in maybe 2 cups of scrambled eggs and 5 sausage patties for a line of over 20 people. It was only one hour into breakfast service so it was quite surprising that there was no food left and no upkeep with the items. One of the main reasons for choosing this place was for the breakfast so we didn’t have to stop at a restaurant. Both staff members running the counter and taking care of the food, were not kind or helpful and a lot of people left angry. Not sure if it was just an off day for them but this was very unlike all the other stays we’ve had at this chain. Definitely wouldn’t make me stop from going there as I thought everything else was great though.
Bodde här 1 natt i mars 2024
Svar från Front Desk 1 apr. 2024
Thanks for your stay at our property.Appreciate your feedback and telling us what you liked and the areas where we need to improve. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon.

10/10 Fantastiskt

William

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a great option on our road trip from Destin, FL, to Indianapolis, IN. Rooms were well appointed, spacious and clean. Breakfast was great, with ample offerings for everyone in our family.
Bodde här 1 natt i mars 2024
Svar från Front Desk 31 mars 2024
Dear William,Thank you for taking the time to complete our survey and leave a review.We are so glad to see you enjoyed your stay with us.Thank you again and we hope to see you in your future travels.Sincerely,Wingate by Wyndham,Goodlettsville, TN

8/10 Bra

Joanne

Bodde här 1 natt i mars 2024
Svar från Front Desk 19 apr. 2024
Thank you so much for taking the time to leave a review and take our survey.We are so glad to see you enjoyed your stay with us. I will be sure to pass along your positive comments to the rest of the staff as well as I know they will appreciate it.Thank you again and we hope to see you in your future travels

10/10 Fantastiskt

Eric

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very disappointed that a dyslexic mistake in my booking cost me a whole other full rate room because I booked the wrong Monday. EVEN THOUGH it was a correctible error. I should have stayed somewhere else and not have rewarded you for not finding a way to compensate me for a room you got paid for that no one used. Disappointed.
Bodde här 1 natt i mars 2024
Svar från Front Desk 26 mars 2024
Thank you for the great rating, We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our services and accommodations

4/10 Dåligt

Kiel

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Property was dirty overall. Hallways were visibly not vacuumed and the entire hotel smelled of cigarette smoke. Staff was nice but would not stay again.
Bodde här 1 natt i mars 2024
Svar från Front Desk 26 mars 2024
Please accept my sincerest apologies regarding your recent stay with us. I promise the information you provided is greatly appreciated and will be utilized for improvements. I hope you will give us another opportunity in the future to exceed your expectations!

8/10 Bra

Diamond

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Room was nice
Bodde här 2 nätter i mars 2024
Svar från Front Desk 26 mars 2024
Thanks for the amazing rating, We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Wingate By Wyndham.

10/10 Fantastiskt

Aaron

Gillade: Personal och service och boendets skick och faciliteter
Comfy bed, Okay breakfast. Would stay again
Bodde här 1 natt i mars 2024
Svar från Front Desk 26 mars 2024
Thanks for the amazing rating, We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Wingate By Wyndham.

8/10 Bra

julie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Front Desk 25 mars 2024
We are so sorry to hear that your stay was unpleasant. We take all guest feedback seriously and will be sure to address these issues with the hotel management. We appreciate you bringing this to our attention, and we hope that you will give us another chance in the future.

6/10 Okej

Cheryl L, Holland

Bodde här 1 natt i mars 2024
Svar från Front Desk 25 mars 2024
We are so sorry to hear that your stay was unpleasant. We take all guest feedback seriously and will be sure to address these issues with the hotel management. We appreciate you bringing this to our attention, and we hope that you will give us another chance in the future.

8/10 Bra

Jeff

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great for the price. Decently clean and quiet.
Bodde här 1 natt i mars 2024
Svar från Front Desk 22 mars 2024
We are so sorry to hear that your stay was unpleasant. We take all guest feedback seriously and will be sure to address these issues with the hotel management. We appreciate you bringing this to our attention, and we hope that you will give us another chance in the future.

10/10 Fantastiskt

Penny

Reste med sin partner
Gillade: Renlighet och bekvämligheter
We liked how attractive the room & bathroom were.
Bodde här 1 natt i mars 2024
Svar från Front Desk 21 mars 2024
We are so sorry to hear that your stay was unpleasant. We take all guest feedback seriously and will be sure to address these issues with the hotel management. We appreciate you bringing this to our attention, and we hope that you will give us another chance in the future

10/10 Fantastiskt

Gabrielle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Bodde här 1 natt i januari 2024
Svar från Front Desk 18 mars 2024
We are so sorry to hear that your stay was unpleasant. We take all guest feedback seriously and will be sure to address these issues with the hotel management. We appreciate you bringing this to our attention, and we hope that you will give us another chance in the future.

10/10 Fantastiskt

Amie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and comfortable
Bodde här 1 natt i mars 2024
Svar från Front Desk 17 mars 2024
Dear Amie,Thank you for taking the time to complete our survey and leave a review.We are so glad to see you enjoyed your stay with us here at the Wingate by Wyndham.Thank you again and we hope to see you in your future travels.Sincerely,Wingate by WyndhamManagement

6/10 Okej

Tanya

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service
This morning the front desk clerk could be heard yelling at a guest for taking a plastic fork That are free with breakfast and they have a plastic fork bin that was empty. The door to our washroom would grind and leave wood shavings. The bathroom light. Stopped working. The room is clean and bright but there is some serious staffing issues. I was appalled at how this staff was talking to a guest, threatened to call the cops on her for taking a fork. It was awful.
Bodde här 2 nätter i mars 2024
Svar från Front Desk 15 mars 2024
We regret your stay with us was not up to your expectations. We apologize for the inconvenience faced by you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. We will surely forward your valuable feedback to our team for improvements. Hope to serve you better next time.

10/10 Fantastiskt

Emily

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Front Desk 14 mars 2024
We are so sorry to hear that your stay was unpleasant. We take all guest feedback seriously and will be sure to address these issues with the hotel management. We appreciate you bringing this to our attention, and we hope that you will give us another chance in the future.

8/10 Bra

Joe

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was close to the highway for easy access
Bodde här 2 nätter i mars 2024
Svar från Front Desk 12 mars 2024
We are so sorry to hear that your stay was unpleasant. We take all guest feedback seriously and will be sure to address these issues with the hotel management. We appreciate you bringing this to our attention, and we hope that you will give us another chance in the future.

8/10 Bra

Aikia

Bodde här 2 nätter i mars 2024
Svar från Front Desk 1 apr. 2024
Thanks for your stay at our property.Appreciate your feedback and telling us what you liked and the areas where we need to improve. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon.

10/10 Fantastiskt

Shawney

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Room was nice
Bodde här 1 natt i februari 2024
Svar från Front Desk 12 mars 2024
We are so sorry to hear that your stay was unpleasant. We take all guest feedback seriously and will be sure to address these issues with the hotel management. We appreciate you bringing this to our attention, and we hope that you will give us another chance in the future.

10/10 Fantastiskt

David

Very nice breakfast
Bodde här 1 natt i mars 2024
Svar från Front Desk 12 mars 2024
We are so sorry to hear that your stay was unpleasant. We take all guest feedback seriously and will be sure to address these issues with the hotel management. We appreciate you bringing this to our attention, and we hope that you will give us another chance in the future.

10/10 Fantastiskt

Janice, Weston

Gillade: Renlighet och personal och service
Bodde här 1 natt i mars 2024
Svar från Front Desk 12 mars 2024
We are so sorry to hear that your stay was unpleasant. We take all guest feedback seriously and will be sure to address these issues with the hotel management. We appreciate you bringing this to our attention, and we hope that you will give us another chance in the future.

4/10 Dåligt

Daniel

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
3 stars? Not a chance. Easily a 2 star "Fair" rating and I'm amazed at the 8 guest rating. Bathroom has no vent, so ceiling is cracking and covered in mildew. Toilet runs ntermittently every 20 minutes. Several cars sit idling outside with people sitting in them. Entire hallway is covered in garbage. Dirty inside room and have strange door that connects to another room, but has no functioning lock besides the emergency latch. Hopefully the person next door stays next door... I'm not the one to complain in person, rather I will forever take my business elsewhere. I advise you do the same.
Bodde här 1 natt i mars 2024
Svar från Front Desk 7 mars 2024
Thank you for taking the time to complete your review and for the feedback regarding your stay. We apologize for any issues and hope to make the needed enhancements to better our guest experience. Looking forward to seeing you back.

8/10 Bra

Laurie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
In a good area with lots of stores, restaurants etc. The bed was VERY comfortable, the shower had good pressure and the room was clean. Breakfast was edible. Not enough lighting in the room.
Bodde här 2 nätter i mars 2024
Svar från Front Desk 5 mars 2024
Thank you so much for your review. I'm glad you had a positive experience with us and that we were able to exceed your expectations. We work hard to make sure our customers have a great experience, so it's always nice to hear that we're meeting those goals.

8/10 Bra

Frances

Gillade: Renlighet och personal och service
Bodde här 1 natt i mars 2024
Svar från Front Desk 5 mars 2024
Thank you so much for your review. I'm glad you had a positive experience with us and that we were able to exceed your expectations. We work hard to make sure our customers have a great experience, so it's always nice to hear that we're meeting those goals.

2/10 Väldigt dåligt

Amber

Bodde här 1 natt i januari 2024
Svar från Front Desk 2 mars 2024
Dear Amber,Thank you for taking the time to complete our survey.I am very sorry to see that your stay was not up to standard. We appreciate any and all feedback.Thank you again.Sincerely,Wingate by WyndhamManagement

8/10 Bra

Janice

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was clean and updated! Beds were comfortable. Great location.
Bodde här 1 natt i februari 2024
Svar från Front Desk 2 mars 2024
Dear Janice,Thank you for taking the time to complete our survey and leave a review.We are so glad to see you enjoyed your stay with us here at the Wingate by Wyndham, Goodlettsville.Thank you again and we hope to see you in your future travels.Sincerely,Wingate by WyndhamManagement

10/10 Fantastiskt

Robert

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best stay ever
Bodde här 1 natt i februari 2024
Svar från Front Desk 26 feb. 2024
Thank you so much for your review. I'm glad you had a positive experience with us and that we were able to exceed your expectations. We work hard to make sure our customers have a great experience, so it's always nice to hear that we're meeting those goals.

8/10 Bra

Jerome

Bodde här 1 natt i februari 2024
Svar från Front Desk 21 mars 2024
We are so sorry to hear that your stay was unpleasant. We take all guest feedback seriously and will be sure to address these issues with the hotel management. We appreciate you bringing this to our attention, and we hope that you will give us another chance in the future

10/10 Fantastiskt

Amber

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great for the price
Bodde här 1 natt i februari 2024
Svar från Front Desk 25 feb. 2024
Dear Amber,Thank you for taking the time to take our survey and leave a review. We are so glad to see you enjoyed your stay with us.Thank you again and we hope to see you in your future travels.Sincerely,Wingate by WyndhamManagement

10/10 Fantastiskt

Cathy

Reste med sin partner
We stayed for one night on our way home from New Orleans. Great deal for a small rate. Good location. Nice to have breakfast included. However, cigarette smoke smell in the room. Had we stayed longer, we would have asked for a different room.
Bodde här 1 natt i februari 2024
Svar från Front Desk 25 feb. 2024
Dear Cathy,Thank you for taking the time to leave a review and take our survey.We are so glad to see you enjoyed your stay here with us. I will be sure to pass along the positive comments to the rest of the staff, as I know they will appreciate it.Thank you again and we hope to see you in your future travels.Sincerely,Wingate by WyndhamManagement

8/10 Bra

Thomas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Front Desk 25 feb. 2024
Dear Thomas,Thank you for taking the time to take our survey.We are glad to see you enjoyed your stay with us.Thank you again and we hope to see you in your future travels.Sincerely,Wingate by WyndhamManagement

6/10 Okej

Brenda

Gillade: Personal och service
Bodde här 1 natt i februari 2024
Svar från Front Desk 26 feb. 2024
Thank you so much for your review. I'm glad you had a positive experience with us and that we were able to exceed your expectations. We work hard to make sure our customers have a great experience, so it's always nice to hear that we're meeting those goals.

10/10 Fantastiskt

Alicia R

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place with comfortable beds and superb showers with easy access to all areas surrounding
Bodde här 1 natt i februari 2024
Svar från Front Desk 19 feb. 2024
Thank you so much for your review. I'm glad you had a positive experience with us and that we were able to exceed your expectations. We work hard to make sure our customers have a great experience, so it's always nice to hear that we're meeting those goals

10/10 Fantastiskt

Kenneth

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our room, and the entire property, was very very clean.
Bodde här 1 natt i februari 2024
Svar från Front Desk 19 feb. 2024
Thank you so much for your review. I'm glad you had a positive experience with us and that we were able to exceed your expectations. We work hard to make sure our customers have a great experience, so it's always nice to hear that we're meeting those goals

10/10 Fantastiskt

Thomas

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Easy to get to off the interstate and nice rooms.
Bodde här 1 natt i februari 2024
Svar från Front Desk 19 feb. 2024
Thank you so much for your review. I'm glad you had a positive experience with us and that we were able to exceed your expectations. We work hard to make sure our customers have a great experience, so it's always nice to hear that we're meeting those goals

10/10 Fantastiskt

Kalaana

Reste med sin partner
I liked the complimentary breakfast and the staff was very helpful!
Bodde här 5 nätter i februari 2024
Svar från front desk 18 feb. 2024
Dear Kalaana,Thank you for taking the time to leave a review and take our survey. We are very glad to see you enjoyed your stay with us. We work hard to make sure our customers have a great experience, so it's always nice to hear that we're meeting those goals.Thank you again and we hope to see you in your future travels.Sincerely,Wingate by WyndhamManagement

10/10 Fantastiskt

Robert

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love this place
Bodde här 1 natt i februari 2024
Svar från Front Desk 16 feb. 2024
Thank you so much for your review. I'm glad you had a positive experience with us and that we were able to exceed your expectations. We work hard to make sure our customers have a great experience, so it's always nice to hear that we're meeting those goals.

10/10 Fantastiskt

Cheryl

Affärsresenär, Reste med sin partner
Gillade: Bekvämligheter
Comfortable rooms. Enjoyed our stay. The hall areas needed vacuuming but I know many places are short- staffed.
Bodde här 2 nätter i februari 2024
Svar från Front Desk 16 feb. 2024
Thank you so much for your review. I'm glad you had a positive experience with us and that we were able to exceed your expectations. We work hard to make sure our customers have a great experience, so it's always nice to hear that we're meeting those goals.