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Recensioner av Holiday Inn Express & Suites Nassau, an IHG Hotel

3 out of 5
Holiday Inn Express & Suites Nassau, an IHG Hotel
West Bay Street At Nassau Street, Nassau

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 194 av 684 recensioner" "
8 - Bra i betyg. 193 av 684 recensioner" "
6 - Okej i betyg. 130 av 684 recensioner" "
4 - Dåligt i betyg. 86 av 684 recensioner" "
2 - Väldigt dåligt i betyg. 81 av 684 recensioner" "

7,4/10

Renlighet

8,0/10

Personal och service

6,8/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

6,8/10

Hållbarhet

Recensioner

4/10 Dåligt

Daniel

Bodde här 3 nätter i november 2023

8/10 Bra

pertti

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra boende mitt i lyxen
Vi blev ombokade från ett hotell inne i Nassau och hamnade på Paradise Island. Plus: mycket bättre komfort på hotellet och närmare till fina bad. Nackdel: långt till nöjen och affärer i Nassau. Allt som allt var det trots allt en bra uppgradering: trevlig personal, välstädat, stora rum och egen uteplats.

8/10 Bra

Melissa

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Their service was remarkable.
Bodde här 4 nätter i maj 2024

10/10 Fantastiskt

Norma

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everyone was very professional & knowledgeable about there job. Breakfast was very good.
Bodde här 1 natt i maj 2024

4/10 Dåligt

Daniel, Philadelphia

Hotel was in a great location you are within walking distance of the cruise ship port and the public beach is across the street after dark the locals look very shady so just be aware of your surroundings at all time in the day time it feels safe to venture out on the main streets only tho the small side street's looks shady and dangerous also the cabs make there price's up so pre pay for service to and from the hotel's and airport
Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

Derinika

Bodde här 3 nätter i mars 2024

8/10 Bra

Alex

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It has a very good location.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Alex

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good option!!!
Bodde här 2 nätter i maj 2024

6/10 Okej

Kanusha

Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The staff at this hotel were extremely helpful and professional. The floors in the room were so dirty that my socks turned grey. Had to wear our crocs in the room the entire stay. Went down at 8:05am for break and there was nothing left. The loud music from across the street on the beach, car basses and motorcycle mufflers from the road was extremely loud and obnoxious. Loud noises all the way until after midnight made it hard to sleep. And on a Sunday ?! That’s wild. For the price it’s not worth it. We wouldn’t stay here again.
Bodde här 2 nätter i maj 2024

8/10 Bra

joel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
the front desk was professional and well presented. Thanks for the short time there and well managed experience.
Bodde här 1 natt i maj 2024
Svar från Front Desk Team 13 maj 2024
Dear Joel,We are delighted that you enjoyed your time here with our team. We look forward to your return in the near future

10/10 Fantastiskt

William

Affärsresenär
Gillade: Renlighet och personal och service
The property is in a good location but the entry area has limited parking and the alley appear unsafe but it is safe. Just the appearance.
Bodde här 4 nätter i mars 2024
Svar från Front Desk Team 13 maj 2024
Dear William,Thank you for your feedback regarding our hotel. We appreciate you taking the time out to tell us about your experience here at our hotel. We will review with the team to look at different options for this issue to be rectified.Once again thank you for taking the time to provide feedback

10/10 Fantastiskt

Michael

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good downtown central location basically on the beach.. must stop by bikini bar for crack conch..
Bodde här 1 natt i april 2024
Svar från Front Desk Team 14 maj 2024
Hi Michael, Thank you for your feedback regarding your stay we appreciate you taking the time out to do so. Our team will be thrilled to know that we have made one of our guests stay an enjoyable one.

10/10 Fantastiskt

Deborah

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was noisy until the early morning hours. Our room did not feel or look clean. There was NO hot water for a shower. The pool and all outside seating was closed. The attendant at the beach was inconvenienced to get us beach towels, basically telling us at 3:30 in the afternoon that it was too late to be at the beach and not to bother.
Bodde här 1 natt i april 2024
Svar från Hotel Team 13 maj 2024
Dear Deborah,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Express & Suites Nassau.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

8/10 Bra

Mario

Nice place
Bodde här 1 natt i april 2024
Svar från Hotel Team 13 maj 2024
Thank you for staying with us. It was a pleasure and we look forward to serving you in the future.

8/10 Bra

Carlos, Navarre

Bodde här 2 nätter i april 2024
Svar från Hotel Team 13 maj 2024
Thank you for staying with us.

6/10 Okej

Samantha

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The staff was great the area was walkable to downtown Nassau and the fish fry but the property needs a serious upgrade. We had no hot water during our stay the tv was on the fritz the whole time and the free breakfast was cold.
Svar från Front Desk Team 14 maj 2024
Good day Samantha,Thank you for feedback regarding your stay with us. I would like to start off by apologizing for the inconvenience caused to you during your stay with us. We value each and every one of our guests. We are committed to delivering exceptional service. With that being said learning from our shortcomings helps us to encourage our team to be better.Once again thank you for your feedback

6/10 Okej

Yesenia

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Property is very outdated. Very limited eating locations. Area is not very convinient. Service was mediocre. However, the beds were surprisingly comfortable. Taxi service to and from airport was rather quick and efficient but expensive. Hotel is definitely OVERPRICED.
Bodde här 1 natt i mars 2024
Svar från Front Desk Team 14 maj 2024
Dear Yesenia,Thank you for your feedback regarding your stay with us. We are so sorry to hear that we did not meet your expectations. We use all of our feedback to coach our team to improve to give you our value guest the best we have to offer. I really hope you consider us in the near future.

6/10 Okej

Jaime

Bodde här 6 nätter i mars 2024

8/10 Bra

Amit

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s located in downtown.
Bodde här 5 nätter i mars 2024

10/10 Fantastiskt

Yensi

Gillade: Renlighet och bekvämligheter
Good place
Bodde här 2 nätter i mars 2024

4/10 Dåligt

ROSSANA, Flushing

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Convenient location
Bodde här 1 natt i mars 2024
Svar från Front Desk Team 14 maj 2024
Dear RossanaThank you for taking the time to tell us about your experience at Holiday Inn Express & Suites NassauPlease know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact us directly at 1-242-322-1515 or reservations@hiexnassau.bs.

10/10 Fantastiskt

Mariana

Bodde här 2 nätter i mars 2024
Svar från Hotel Team 13 maj 2024
We are delighted to hear that you had a wonderful stay with us at Holiday Inn Express & Suites Nassau! Thank you for taking the time to share your positive feedback with us. We are glad that we were able to exceed your expectations and provide you with a comfortable and memorable experience.

8/10 Bra

Loree, Brookings

Gillade: Renlighet
Bodde här 7 nätter i mars 2024

6/10 Okej

Carmela

Reste med sin partner
Hotel room was a bit outdated and the walls are very thin. You can hear all the cars and the music from the beach huts at night. It is especially loud on the weekened with people revving up their motorcycles in the middle of the night. Overall you get what you pay for. It is a walkable distance to Nassau and Arawak cay. The restaurants nearby are not that great and very pricey. The free breakfast they offer will save you a lot of money. I wouldn’t stay here again but I do not regret booking it. The staff are great and helpful.
Bodde här 4 nätter i mars 2024

8/10 Bra

Judy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The location was good for me, near the office and downtown area. It would be nice to have a private beach next to the hotel.
Bodde här 7 nätter i mars 2024

10/10 Fantastiskt

MARCO

Gillade: Renlighet, personal och service och boendets skick och faciliteter
position
Bodde här 1 natt i mars 2024

8/10 Bra

Akshitkumar

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 6 nätter i mars 2024

10/10 Fantastiskt

david

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was excellent. Very nice people. Kenton the taxi driver was exceptional.
Bodde här 4 nätter i februari 2024

6/10 Okej

Kevin

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
It was in a pretty good area along the tourist strip. In walking distance to local food and tourist food. The noise came from the hallway being completely open. Wind, car noises and local people noises flew down the hallway and into our room. My wife woke up constantly throughout the night because of this. Staff were super friendly and resolved all of the small problems the room had when we arrived.
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Anabelia

Bodde här 1 natt i mars 2024
Svar från Hotel Team 13 maj 2024
We are delighted to hear that you had a wonderful stay with us at Holiday Inn Express & Suites Nassau! Thank you for taking the time to share your positive feedback with us. We are glad that we were able to exceed your expectations and provide you with a comfortable and memorable experience.

6/10 Okej

Natasha

Gillade: Personal och service
Gillade inte: Renlighet
The staff were wonderful and the breakfast was amazing, but it's an older hotel and not the cleanest.
Bodde här 1 natt i februari 2024

4/10 Dåligt

zeyla

Gillade: Personal och service
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

kristin

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fabulous staff. They were accommodating and sincere. I’m grateful for their conversation and guidance.
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Amin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Above and beyond service
Bodde här 2 nätter i februari 2024

6/10 Okej

Michael

Gillade inte: Personal och service
Bodde här 1 natt i februari 2024

8/10 Bra

margaret

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A great option in the center of things!
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Brian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Service and friendly employees
Bodde här 4 nätter i februari 2024

6/10 Okej

Sonja

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Need maintenance
Old hotel, not maintained, Water leaks all over, especially in the Bathroom, furnitures damaged. Holder for Toiletpaper was not fixed. Noisy. A/C need to be replace, really loud.
Bodde här 4 nätter i januari 2024

8/10 Bra

Patricia

Gillade: Renlighet, personal och service och bekvämligheter
Staff were fantastic. Rooms and common areas were clean. It’s on a busy street so it was loud throughout the night. Excellent breakfast. However, no other food/meal options (other than high priced snacks) throughout the day and evening. My room smelled very strongly of chlorine from the pool.
Bodde här 1 natt i januari 2024

6/10 Okej

Neil

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Excellent, friendly, knowledgeable and helpful staff. Unfortunately the room was nosy facing on to a main road and did not have double glazing to help- keep the noise down. Also the air conditioning was defective in that it operated only on automatic with the fan noisily cutting in when the temperature rose and waking me up frequently through the night
Bodde här 1 natt i januari 2024

8/10 Bra

Sondra

Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Gustavo

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Near downtown Nassau.
Bodde här 3 nätter i december 2023

8/10 Bra

mona

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024

8/10 Bra

Rashed

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Holiday Inn Express & Suites Nassau exceeded all expectations, creating an unforgettable stay in the heart of paradise. The friendly and attentive staff made us feel truly welcomed, ensuring every need was met with a genuine smile. The hotel's modern and comfortable accommodations provided a perfect retreat after exploring the stunning attractions of Nassau. Impeccable cleanliness and well-appointed rooms showcased the hotel's commitment to guest satisfaction. The complimentary breakfast featured a variety of delicious options, adding an extra layer of convenience to our stay. The prime location allowed for easy access to beautiful beaches and vibrant local culture. A remarkable experience at Holiday Inn Express & Suites Nassau, leaving us with cherished memories and a desire to return.
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

DAVID

Bodde här 2 nätter i december 2023

8/10 Bra

Angela

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i december 2023

2/10 Väldigt dåligt

juan

Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Deceiving pictures on your website are showing a whole different property, no restaurant or bar, rundown building poor housekeeping, weak breakfast and no hot water every time you need a shower, good attitude on hotel’s personal but unfortunately some times it is not enough, close to downtown but no decent restaurants in the near surrounding areas. No recommended at any cost
Bodde här 5 nätter i december 2023

10/10 Fantastiskt

juan

Bodde här 1 natt i december 2023

10/10 Fantastiskt

ANAY

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i december 2023

6/10 Okej

Andreina

Gillade: Renlighet
No está mal pero pensé que era mucho mejor no tuve agua caliente
Bodde här 2 nätter i december 2023