Hotell nära Naval Station Norfolk Tour and Information Center

“Dirty room, dirty sheets, dirty towels”

“This hotel works for a nights stay, but not much more. It’s close to the beach, but the beach is not very nice. Overall pretty clean, though there was a cockroach in the window at arrival. The guy at the front desk wasn’t too thrilled when I arrived at 10.30 pm, but maybe he had a bad day, or I looked shady. ”

“Hotell på stranden med utomhuspool. Städningen var försenad så vi fick vänta på vårt rum och då var ändå incheckningstiden 16.00. Poolens tider var fr 10 - 22 men öppnade först ca10.30. I rummet vi hade ingick kök med spis. kylskåp och kaffebryggare men saknade porslin, glas och dyl. Vet inte hur ni tänkt. ”

“The building and the staff were great! Such a cute property and a really nice room. Only downside was that it was pretty loud due to traffic noise outside (and an early morning party in the parking lot next door). But the staff and amenities were really top notch, and breakfast was very tasty both days!”

“Front desk staff ( Caroine) were pleasant, professional and helpful. Overall, this property offers the business/ casual travellers a great location in downtown Norfolk with easy access to waterfront activities, nearby parking, convention spaces, a terrace pool, and limited dining but with better choices nearby. Loss of MacArthur Mall is a significant blow to the downtown vibrancy. And time has exacted its toll on the property which needs cosmetic attention in virtually all areas.”

“When I got to my room it was so dirty that I had to get the clerk to move me to another room. I walk into the second room and it’s rice all on the floor. I open up the microwave and it’s a plate of food that had been in there for days .The air conditioner only worked on 1 temperature, so I will never go back there.”

“Pictures were not like they was online the bathtub was chipping paint and the window had a crack in it form a gunshot”

“They had smoking rooms and non-smoking rooms we went into the smoking first and it looked like they threw the box springs in mud and just put them back in the room. We went to the non-smoking room on one bed obvious dog hair all over I have pictures and the other bed had been used. If I didn't have to give any stars they would have got zero. Unless you are absolutely desperate no matter of fact sleep outside.”

“La limpieza terrible y las sábanas del cuarto muy sucias y el cuarto olía mucho a cigarro”

“Pésimo servicio el del personal,hice la reservación en línea, llegué e hice el checking me dieron la habitación 206 una hora después de estar en la habitación, alguien llegó a abrir la puerta diciendo que esa era su habitación. Fui a la recepción y dijeron que había sido una confusión por el personal tres horas después, alguien más volvió a llegar y abrió la puerta y me encontró totalmente desnudo. Qué pésimo servicio.”

“They need to work on the parking. When returning from an event, I had to wait close to an hour for the valet to get to me because he was the only one on shift and had to move several cars to get our car in. His name is Alex so I end up getting in my room late from the event, but everything else worked out well.”

“Se le solicito por múltiples ocasiones al personal, el suplide toallas y papel. El cual nunca fue provisto.”

“It was okay, nothing special”