Privat strand, vit sandstrand, strandhanddukar och massage på stranden
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Recensioner av Firefly Beach Cottages and Suites

3 out of 5
Firefly Beach Cottages and Suites
Norman Manley Boulevard, Negril, Westmoreland

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 38 av 108 recensioner" "
8 - Bra i betyg. 34 av 108 recensioner" "
6 - Okej i betyg. 17 av 108 recensioner" "
4 - Dåligt i betyg. 9 av 108 recensioner" "
2 - Väldigt dåligt i betyg. 10 av 108 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

7,0/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

6/10 Okej

Annica Birgitta

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service
Ett boende som funkar för ett par dagar pga av läget. Seven mile beach precis vid resorten. Magiska solnedgångar på första parkett!!! Svala rum. Personalen i resurangen är inte så vänliga med gör väl sitt jobb. Åt endast frukost en gång och då fanns ingen frukt. Finns massor av andra ställen. Obs!!!... Är du lättväckt är detta inte ett ställe för dig. Tupparna börjar skrika vid ett på natten och fortsätter till ca 7.30 Själv höll jag på bli galen. Vi hade 3 nätter på detta ställe och det räckte. Med pga av läget så blir det ändå 3 ☀️☀️☀️
Bodde här 3 nätter i mars 2023
Svar från Howard 10 mars 2023
Hi Annica ,Thank you for your review, we have heard you and will do out best to address for a more pleasurable stay.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mysigt!
Faniljär känsla rakt igenom. Supermysig bit på stranden med solstolar som hör till hotellet, vi fick nya strandhandukar varje dag. Vi bodde i en av sviterna och upplevelsen var fläckfri rakt igenom. Vill man ha en god natts sömn, gott morgonkaffe, gångavstånd till det vesäntliga är detta optimalt boende, oavsett vad syftet med resan är.
Bodde här 4 nätter i januari 2018
Svar från Andrea Samuels 12 mars 2018
Thank you for making it Firefly Beach Cottages we really appreciate having you please come again

8/10 Bra

H, Stockholm

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Rogivande och helt underbart
Fantastiskt läge på bästa delen av seven mile beach. Underbar trädgård som erbjuder skön skugga. Maten god och restaurangen trevlig, däremot kan man önska mer från personalen som kan upplevas rätt loj. Hotellet har en grym potential som inte tillvaratas helt och hållet, annars har allt varit tillfredställande och jag skulle inte ha något emot att bo där igen.

10/10 Fantastiskt

Tamar, St. Albans

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Management addressed every concern promptly and was very pleasant. Great location! On the beach. Nice and quaint. Food was great.
Bodde här 3 nätter i mars 2024

8/10 Bra

Allie

Very friendly and accommodating, yet extremely rustic in some of the settings. We are happy for the upgrade.
Bodde här 4 nätter i februari 2024

10/10 Fantastiskt

Anthony

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very safe and quiet
Bodde här 4 nätter i februari 2024

6/10 Okej

Andrew

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 11 nätter i januari 2024

6/10 Okej

Dorolyn

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Constance

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 17 nätter i november 2023

8/10 Bra

rebecca

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
everyone who works at firefly is super nice- andrea is so sweet and very helpful if you have any issues. the guests can be a bit much, but that's just how negril beach is. pelican suite is great if you want to have a beach view but be separate from the rest of the guests, plus it has a great kitchen. the folks working next door at sun beach can get kind of loud when they're hanging out in the staff area, though. room 11 is great if you want privacy and are fine with road noise and crowing roosters- i happen to really like both, so it was all good for me.
Bodde här 10 nätter i november 2023

8/10 Bra

Monique Avia, Southfield

I was here 11/3-11/10/2023. The price rt air (DTW) & stay was $500. Can’t beat it. When we arrived, I was shown the room the package included-shared bathroom-and was offered an upgrade for $100 more pp. No problem. $600 for a one week. All good. Desk employee who arranged accommodations-Travis- very very nice and pleasant. Housekeeping staff very friendly. My only complaint is the food at the Firefly. Terrible and overpriced. We ate there a couple times and quickly began eating 2 doors down at the Sandy Haven. EVERY DAY. Excellent drinks, food and prices. Full breakfast with French toast, eggs, bacon & potatoes $8! The wonderful think about being along this Negril beach strip is that you can walk along the beach and visit neighboring properties’ bars and restaurants; all beaches are public. You don’t have to stay there to eat there and thank goodness for that- you won’t be stuck/limited to where you lay your head! I would return to Firefly. Rooms 14 & 19 are GREAT & highly recommended. AC works GREAT. Wifi is OK.
Bodde här 7 nätter i november 2023

4/10 Dåligt

Robert

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Disapointing
We booked this hotel in Negril as an extension to our stay in Montego Bay. It was literally one of the only hotels available. We took our chances and were so disappointed. The property had garbage piled up all over and the smell and bugs from the garbage were so awful, we had to plug our noses each time we walked to our room. There were old appliances like washing machines or dryers laying around on the property. We had a death in the family the day we arrived and had to leave early. The property was very gracious and agreed to refund the remaining part of our stay. They even wrote a letter and signed it agreeing to the refund, however they did not abide by their agreement and once we left, they never refunded the money. They did not return any of our phone calls or emails or requests to speak with the manager. We will certainly NOT return to this hotel or recommend it to anyone else.
Bodde här 3 nätter i februari 2023

6/10 Okej

raizi

Reste med familjen
Gillade: Personal och service
We got a suite for 3 people with a kitchen with stove, refrigerator, microwave. The place is very outdated but clean and spacious. Few feet away from the beach. They do have restaurant options inside the firefly and surrounding hotels as well. My only inconvenience was that it was very noisy and loud at night. We couldn't sleep. During Negril party nights, felt like the music blasting from the speakers were right near our rooms. Rooms didn't have curtains, so party blinking lights were annoying while we were trying to sleep at 2 am .
Svar från Howard 12 aug. 2023
Good Day,thank you for your feedback. We apologize for the noise even though nothing could be done about it as you guys stayed during the annual Dream Weekend so there is no escaping the loud music. And also all windows in the pelican suite has block out curtains. However we always seek new ways to improve our services so we will take your feedback into consideration.

10/10 Fantastiskt

Christopher

Bodde här 7 nätter i mars 2023
Svar från Howard 14 juni 2023
Thank you for you review, appreciate the feedback

6/10 Okej

Randall

Reste med familjen
Gillade: Renlighet och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Great location next to a lot of restaurants, activities and shopping needs. Service at restaurant was just ok. Shower in room was very low pressure and no hot water. Asked for it to be fixed but it never was. Used community shower.
Bodde här 7 nätter i april 2023
Svar från Howard 14 juni 2023
Good Day,Thank you for your feedback, Unsure why your issue was not resolved as you say but we apologize nonetheless and hope you will consider another stay as we always aim to improve our services.

10/10 Fantastiskt

Lorraine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff very helpful in upgrading from basic cabin to awesome suite/kitchenette upstairs room. Loved everything about the room! Everyone working here is so pleasant and friendly! This was my first stay here but definitely won't be the last! Excellent value for Negril beach!
Bodde här 8 nätter i mars 2023

8/10 Bra

Crystal Hope

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Affordable spot on the beach. Love seeing bedding hung on lines to dry. Very friendly staff.
Bodde här 6 nätter i mars 2023

10/10 Fantastiskt

Herbert

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rooms were maintained clean daily by happy, caring staff. The soft white sandy beach with a safe swim in the Caribbean Sea just steps away. There are various tasty restaurant food choices, always timely served by friendly staff. Travel advice available from early morning to late evening from the knowledgeable office staff. Competent security staff around 24/7. We had quite an enjoyable HOLIDAY at Firefly Resort!!
Bodde här 14 nätter i mars 2023

6/10 Okej

Michael

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
Could have been great, but we were left confused.
While staff (especially the cleaning staff and resturaunt staff) are very friendly, the entire trip was confusion caused by poor communication from the front desk staff. The first day, friends we were travelling with were informed that they had no room and were going to be provided with a room at a different place. It turned out to be basically a shack that smelled poorly. Our room, once we checked in had multiple beds. Our friends ended up staying with us and Firefly chose to not comp the other room. On our last day there, we were told that we needed to move rooms because they overbooked and needed the space. That being said, the resturaunt had excellent service and the food was great. The rooms were kept very clean by the staff and were nice if a bit dated.
Bodde här 6 nätter i mars 2023
Svar från Howard 15 mars 2023
good day and thank you for your feedback as we are always trying to improve our service. I do agree there were some confusion and misunderstandings due to communication issues and double bookings hence why we had to upgraded you to the two bedroom cottage instead of a studio. We sincerely apologize because that is not the firefly beach cottages way. We hope to see you again in the future with proper booking.

4/10 Dåligt

Chris

Be careful which accommodation you agree to — mine was a chicken coop! Not worth more than $20. Up all night with mosquitoes biting me. No fly tape available to prevent this. Staff was nice. No breakfast or cup of coffee offered to offset the inconvenience. Terrible place.
Svar från Howard 15 mars 2023
Hi chris,thank you for your feedback as we are always seeking new ways to improve our service, we are distraught that you did not have a pleasant stay with us, but as you say you have to choose rooms carefully as the basic cabins are not for everyone but is booked because its very cheap. We hope to have you return but please book a room this time :)

10/10 Fantastiskt

Cindy

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect stay in Negril… lovely property with friendly staff. Rustic and laid back, not for the all inclusive mindset… a more earthy real taste of Jamaica. Must love roosters!
Bodde här 7 nätter i februari 2023
Svar från Howard 10 mars 2023
Hi Cindy,Thank you for your review. We appreciate the feedback as we aim to improve

10/10 Fantastiskt

gloria

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 13 nätter i februari 2023
Svar från Howard 10 mars 2023
Hi GloriaThank you for your feedback

8/10 Bra

Christine

Gillade: Renlighet, personal och service och bekvämligheter
This property was very quiet and peaceful.
Bodde här 3 nätter i februari 2023
Svar från Howard 10 mars 2023
Hi Christine,Thank you for your feedback, we are always seeking new ways to improve

8/10 Bra

Yndelle

Bodde här 2 nätter i februari 2023
Svar från Howard 10 mars 2023
Hi Yndelle,Thank your for your feedback

8/10 Bra

Dawn

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved the location. Way too close to the road so very very noisy with traffic starting at 5am! Incredibly horrid loud roosters beside us on both sides starting screaming every night at midnight til 6am ... not the resort fault but hey didnt sleep much lol Food was very good, the $5 lunches were excellent thanks dawn
Bodde här 7 nätter i januari 2023
Svar från Howard 10 mars 2023
Hi Dawn,Thank you for your feed back as we are always seeking out new ways to improve.

2/10 Väldigt dåligt

sandra

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
The room we booked had a stove micro wave coffee pot toiletries and bottled water on the web site the room we got had none.
Bodde här 4 nätter i januari 2023
Svar från Howard 29 jan. 2023
Hello Sandra,I am sorry your stay warranted a 1 of 5 rating even after the amenities were added. We still appreciate your comments and it still was a pleasure having you with us. In the future we suggest you avoid booking through inaccurate third party agencies.

6/10 Okej

sandra

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
the web site is very deceiving we booked two different rooms the first had no stove,micro wave,coffee pot toiletries or bottled water as stated in description.the second was the beach view cottage described as 398 sq ft it was 180 sq ft and the restaurant blocked the sea view. also no toiletries or bottled water
Bodde här 4 nätter i januari 2023
Svar från Howard 10 mars 2023
Thank you for your feedback.We are always striving to improve on our service

6/10 Okej

Stephanie

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The place is awesome but we did not get the ocean view suite we reserved. When speaking with other guests the same happened to them. Seems like other guest may have extended their stay and they accommodated them rather than the new guests checking in. I would definitely stay again as long as I am assured of my exact accommodations before arrival.
Bodde här 4 nätter i januari 2023
Svar från Howard 29 jan. 2023
Good Day Stephanie.Thank you for you review. Happy that you enjoyed your stay. However as we explained there was a system error hence your room got mixed up. hence y we apologized with free beers and and a free anniversary dinner.We would never extend a guest stay and put a guest out of their original booking. That would be unfair and unethical. Also you have been misinformed regarding the other guest. They did receive their correct booking, the issue is they were missing a few amenities such as a stove and microwave as we had redone that kitchen area due to the limited space it was unsafe for a stove. Thanks again and we apologize again for the ,mishap and hope to see you again.

10/10 Fantastiskt

Stephen

Bodde här 5 nätter i januari 2023
Svar från Andrea 26 jan. 2023
Thank you for making it Firefly Beach Cottages Negril Jamaica.We took your advise and made some necessary changes

2/10 Väldigt dåligt

Sabrina

Bodde här 3 nätter i december 2022

10/10 Fantastiskt

Monique, Inglewood

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great cottage
Bodde här 10 nätter i september 2022
Svar från Arlene 23 sep. 2022
Thank you for making it Firefly Beach Cottage we appreciate you, please come again

6/10 Okej

Karla-Gay Daniela Dianne-lee, flushing

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Staffs are friendly. Property need a lot of work. Nice location, just need some work. Rooms can be cleaned better.
Bodde här 5 nätter i juli 2022
Svar från Howard 12 aug. 2022
Thank you for your review and we appreciate your feedback as we try to improve an accommodate you better.

10/10 Fantastiskt

Florence

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very helpful. Enjoyed our stay !
Bodde här 4 nätter i juli 2022
Svar från Howard 12 aug. 2022
Thank you for your review , It is appreciated and we hope to see you again soon.

8/10 Bra

Christine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 6 nätter i juli 2022

10/10 Fantastiskt

Dion

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
These cottages are a little rustic but clean and extremely well taken care of by staff, just the way I like it. It is a little loud in am but who wants to sleep in when you’re steps from the Sea. Very central beach location.
Bodde här 7 nätter i maj 2022
Svar från Howard 29 juni 2022
thank you for your kind words and thank you for staying with us . Hope to see you again

10/10 Fantastiskt

kentrina

Bodde här 4 nätter i mars 2022

10/10 Fantastiskt

Cynthia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our room was upgraded as there was an issue with the one we were supposed to have and it was really cool. Not fancy but had everything we needed. Breakfast was delicious. All of the staff were great. Beautiful property with well-tended beach. The restaurant has good food and prices - it fills up in the afternoons due to happy hour specials. We had a great stay here and would return.
Bodde här 4 nätter i februari 2022
Svar från Howard 29 mars 2022
Thank you staying with us and we are happy you had a pleasurable stay with us.

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Andrea and staff were very accommodating and SO PLEASANT!! Although the property is older without the resort type "glitz & glamor" it is very clean, tidy and the AC is artic! The view from penthouse #17 is nice with the ocean directly in front. Fyi...There are quite a few steps involved that were challenging with my knee issues. Nonetheless, the room was very clean and fresh! The restaurant gives that "porch" vibe and ocean view. The food was good and the staff EXEMPLARY! We bought a bottle and were invited to stay and enjoy the night even after staff had left. It was a nice stay and would glady return!
Bodde här 2 nätter i augusti 2021

8/10 Bra

Verifierad resenär

Gillade: Personal och service
I definitely have no complaints. Staff are very friendly welcoming like family. Food was good too.Perfect location for a good blend of the local lifestyle and tourist life. Lots of activities especially water sports(parasailing,snorkeling,jet skiing,etc.) My only problem was that the excursions I planned were canceled because firefly wasn’t listed as a pickup location, even tho listed locations were literally footsteps or a palm tree away. Plan ahead for transportation to and from excursions outside of Negril. As in Ocho Rios,Montego Bay,Falmouth
Bodde här 4 nätter i augusti 2021

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was our second stay at Firefly and we loved it! It’s not a fancy hotel but it made us feel like we were glamping right by the beach which is definitely our style. I love the location because there are usually events nearby that we could walk to. The staff is very friendly and we had a great time getting to know them. Make sure to eat dinner at the restaurant at least once. Jermaine’s cooking is excellent! The only downside to our stay was that there was no longer a security guard on the beach (which there was the last time we were here) so the locals will come right up to your beach chair to sell you items. That aside though, we still plan to stay at Firefly again.
Bodde här 7 nätter i juni 2021
Svar från Andrea 8 juli 2021
Thank you for your generous review. We are elated that you had a lovely stay and will address the above mentioned issue so your return visit will be even better.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff, food, bar, and beach were so sweet. Perfect escape. Hassle-free. It's true things can be tough in this life. The people working on the beach are polite most of the time but a few of them are annoyed and hot and hungry. We can not unfortunately support them all. The frequent approach and response did make us feel a way after a while. But we understand that this is how people survive and remain respectful even after the kiss of their teef and dismiss of our apology. So it goes☮. We will recommend FF and be back to visit when the time is right.💜
Bodde här 2 nätter i juli 2021
Svar från Andrea 8 juli 2021
Hi anonymous, Thank you for your review. We are happy that your stay was a pleasant one. We apologize for the beach workers encounter and we will have the issue resolved so you can have no hiccups on your return visit.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It's right on the beach, with great views. They have great food. And its surrounded by beautiful people and things to do.
Bodde här 7 nätter i december 2020

8/10 Bra

Dr.Thyonne, Los Angeles

Reste i grupp, Affärsresenär
Gillade: Renlighet och personal och service
Great spot with immediate beach access. Needs some updating in terms of furnishings and room decor but what a lovely time!
Bodde här 9 nätter i oktober 2020
Svar från Andrea 3 nov. 2020
Thank you for making it firefly Beach Cottages. we really appreciate you we hope to see you again soon

2/10 Väldigt dåligt

Lisa, Vegas

Affärsresenär, Reste med familjen, Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The staff was awesome but there was a foul odor at the restaurant area
Bodde här 2 nätter i juli 2020

8/10 Bra

Melissa, Valley Park, MO

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best beach ever!! We stayed in the Hummingbird Suite, room was comfy and balcony view was awesome!! Bathroom is definitely dated and really my only complaint. We had an amazing week, cannot wait to go back :)
Bodde här 7 nätter i februari 2020

4/10 Dåligt

Jacob

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Do not stay in a cottage.
Bodde här 2 nätter i januari 2020

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Budget hotel on Beautiful Beach
Stayed in the Penthouse. Beautiful view but 32 steps to get up there. Not for someone with bad knees. Slept with door open at night. Very pleasant All employees were very nice. Didnt like that they allowed people to hang out and use beach chairs that were not staying at the hotel. These people dis not appear to be buying anything from the bar/restaurant but would hang out for hours Good location on the beach with several nearby restaurant options. All in all a.good stay at a reasonable price. Nothing fancy.
Bodde här 6 nätter i november 2019

6/10 Okej

Helen, Toronto

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Most of the rooms are small, dark and dingy. However, when I expressed dissatisfaction with the room I had booked, I was offered a more airy, bright room. The staff were very friendly and helpful but the complex is very run-down. I would not stay there again.
Bodde här 2 nätter i oktober 2019
Svar från Opia 30 okt. 2019
Hi Marjorie, Thank you for your review. We are aware that upon arrival and viewing the room you booked, you expressed concern that the bedroom in your one bedroom loft apartment was dark. You were immediately given a free upgrade to our honeymoon ocean view suite for your entire stay. It is very unfortunate that after such a gesture that you would not stay here again. We however can assure you that we continue to work very hard to meet the demands of our customers and to make their stay with us as pleasant as possible. Regards, Opia Plummer

10/10 Fantastiskt

Verifierad resenär

Bodde här 3 nätter i september 2019
Svar från Martine/ Operations Supervisor 17 sep. 2019
The Management and Staff thank you for your positive score. We look forward to hosting you again at Firefly Beach Cottage. Thanks again for making it firefly.

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 3 nätter i september 2019
Svar från Martine /Operations Supervisor 17 sep. 2019
Thanks for your score. We are always happy to please all our guests so they will keep returning. We are always open to constructive criticisms which helps us to grow so that we will become successful. Thanks again for making it Firefly Beach Cottage.