Hotell i Negros

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Everything was good nice place, nice staff, welcoming environment great air conditioning systems. i just wish they were more attentive to changing out our sheets and towels and providing us with those necessities and well and tidying up the room dialy.”

“Bien”

“The staff, the place, the people! Amazing!”

“I LOVED EVERYTHING”

“Great staff , awesome location”

“We really enjoyed our stay at casa tonita! Was super clean perfect about of room for my family. I’ve already started recommending it to others for when they visit PR!”

“The hospitality love the amazing view the property owners are the nicest people so is the staff they make sure that you are very well taken care of, anything you need or any questions that you may have they will have a answer or they will have a suggestion is a very peaceful place and the homemade breakfast and the coffee is the best, Can't wait to go back I miss it already take time to unwind and relax to everyone at Serena boutique hotel Thank you you guys are the best.”

“If you’re going looking to take some rest this is not the place. Everything else was fine.”

“Had some issues with electricity being out for most of the stay. Was not the hotel’s fault - impacted the entire area ”

“Can not recommend. Room smelled moldy and musty - got respiratory issues, and allergic reaction to the mold. Front desk did not adress the issues, only stating fully booked. ”

“Buen sitio y limpio”

“Very clean, nice area, easy parking”

“Väldigt rent hotell/rum läget mitt i old san juan ”

“Hotellet låg extremt långt utanför stan och det var jättesvårt och dyrt att ta sig runt OM man inte har bil. Stranden var inte alls bra utan man får ta sig ca 30 minuter med bil till en mycket bättre eller gå 15 minuter till en som var helt okej. Killen i receptionen var dock extremt hjälpsam och erbjöd väldigt god service så tack vara han blev inte våra nätter där så tokiga trots allt.”