We stayed in the villa during September 2018
On the positive side, the villa is a fine size with large bedrooms, great pool and a great location.
However on the negative side,
Gas BBQ
The gas BBQ was in terrible condition. There was no grill, the grease drip tray had disintegrated and collapsed on to the burners, the knobs were not on the BBQ, and when I put them on they just turned 360’ as the spindle holes were totally rounded out. When I brought the missing grill to the owner’s attention, he said he would get the property manager to sort it and when I chased an update 2 days later, his comment was ‘as I didn’t hear from you again, I assumed all was in order’! But the action was with the owner to sort, not me!! He then said a new BBQ would be ordered and delivered before we left, but we never saw the property manager or the new BBQ.
Living Area
The suite of furniture in the living area is an absolute disgrace - it is dirty, smelly, threadbare in places and the springs are gone and as such is not comfortable to sit on. It is totally unsuitable for a rental villa.
Upstairs Kitchen
The freezer door does not close properly. The fridge is old, and this shows. It stopped working on Thursday, I reported this immediately, and the owner said he would send an engineer to sort the issue – we never saw the engineer before we left so we had no use of the upstairs fridge for 2 days of the holiday
Central Bathroom Upstairs
The curved shower doors did not close together, but left a 1” gap, so when the shower was used the water flooded out. Because of this the silicon sealant has turned black at the bottom of the shower. This looks absolutely disgusting and filthy.
Furnishings in General
All furnishings look tired and worn. Property badly needs updating.
There were many other issues noted during our stay that we communicated to the owner, we also supplied photographs of everything for him to review.
The villa is advertised as a high-end villa with the feel of a Boutique Hotel. Unfortunately, the description does not match the reality and I think any customer expecting a 'boutique styled villa' will be disappointed..