Hotell i Neues Schloss

“Wonderful breakfast, friendly owners, beautiful property and surrounding area”

“A grand old mansion, beautifully appointed. Wonderful hospitality. Incredible breakfast. Sitting on the porch in a quiet breeze was restorative.”

“Very friendly check in, room clean, gentleman at breakfast was very helpful and kind and wanted to make sure everything was perfect.”

“Room was clean, but the temperature in 314 would not get the room as cold as we like it. Check-in process should move faster and a greeting goes a long way. We travel between NY and FL and we have literally stayed at this location 26 times in the last 2 years. The hotel is newer and clean. It depends who you get for the check in and out process. This hotel is filled with contractors and transient guests that expect hot coffee and breakfast. The last 3 stays have failed on providing either all...

“Breakfast was good. Staff was very helpful. Two story motel without an elevator. ”

“We got the last open room (listed) - and it was very good - helpful, friendly checkin staff, clean reception office, very nice room - excellent bed, very clean bathroom. Morning breakfast was ready at 6 AM - good combination- to please all. Recommmend!”

“If you like outdated rooms, stiff mattresses, road noise and roaches then this place is for you!”

“The customer service was horrible We had some issues with the toilet no one came to help us ,issues with the tv and they never send maintenance ,they didn’t even had eggs for the breakfast,”

“Very clean and run very well. Great stay for the price.”

“The hotel is superbly placed in downtown Roanoke. Smack bang in the heart of town and with all the amenities you'll ever need. ”

“Gorgeous and chic hotel, walkable to any downtown location that you’d want! Staff is top notch and the furniture is awesome and is for purchase along with some other decor. Drinks are awesome at the bar, along with the appetizers! My date thoroughly enjoyed our stay and we both woukd highly recommend this unique experience ”

“Awesome staff. Very clean great breakfast”

“Love this hotel! The only down-side about our room was the bathroom. We were in room 239 and the room was nice and large and then we walked into the bathroom. The door just missed hitting the toilet. Beautifully appointed but absolutely no room. Extremely disappointing. ”

“The suite was spacious, beautifully designed with a simple elegant style, and felt more like staying in our own luxury apartment than a hotel. We loved the premium amenities, especially the Molton Brown products, quality tea and coffee setup, and the very comfortable beds. The complimentary bakery each morning was also a lovely touch. What made the stay truly special was the exceptional service. Every staff member made us feel welcomed and cared for, creating one of the best hotel experiences...

“Very disappointed with the whole thing. The room was small. The so called "breakfast" was a joke. Worst breakfast I have ever had in a hotel. This is set up to be for someone who just is traveling through and not for a family trying to enjoy their trip.”

“It's a beautiful space. The host was super helpful. Check in and check out was easy. The location is great. We visited several local restaurants and the transportation museum because of the informational packet within the unit. We would definitely stay again and recommend this place to our friends and family.”