Hotell i New Castle Northwest

“Very outdated hotel. Room had a stale smell and hallways were dirty”

“I read the reviews before booking but my experience was not like others. The staff when I checked in was very helpful and and friendly. When we got in our room there was no soap or towels. Room table nd phone was dirty. Television would not shut off when I called front desk new staff was there and told me I’d need to wait til next day. We had to sleep with the television on. When I mentioned it again at check out they said they would look at it but no apology. Breakfast was cereal and some stale...

“Perfect stay. Arrived late, staff was ready and quickly gave us our room. Very friendly and lovely people. Breakfast was good and we were off!”

“Staff was courteous and attentative! ”

“You get what you pay for and we knew that going into staying there. Took cleaning supplies and our own bedding. It was good that we did because the bedding had a toenail on it, and the bathroom wasn’t great. The pool that is pictured and hot tub were not workings”

“Perfect hotel, nice restaurants nearby and I love Vintage Estate Beer & Vinery which is located across the street ”

“OK”

“The property is ok. It is older than other holiday inns we have stayed at. Lots of things need fixed/replaced. Breakfast was ok. Outside of the property isn’t maintained well. ”

“Great breakfast, warm pool, very nice hot tub temp, not the greatest shower water pressure ”

“Breakfast was great. The room was very clean and comfortable. Staff was very friendly and helpful. Definitely would stay again.”

“I was very pleased with my stay. Property is very nice. Staff is extremely helpful in assisting to whatever is needed. Perfect place to stay for a night or even longer if needed!”

“Linen was clean, bathroom looked like it had blood in corner of shower, room had what looked like mold under A/C”

“Parking was easy more than enough spaces”

“Very nice room friendly staff ”

“Easy check in with convenient location for McConnell’s Mill State Park and some decent dining locations. Pleasant staff w well maintained rooms. Decent value. ”

“Staff were friendly, check in was easy. Ceiling tile in hall by my room had water stains. Room was small but price was right. Breakfast was good.”

“Where do I start? The maintenance crew would be where to start. The bathroom door wouldn’t close, the sink faucet was very loose and moving around, the toilet was running, but my husband fixed that. There was no shampoo or conditioner in the bottles provided. ”

“The hotel staff were super friendly and polite. When the A/C was pumping out a disgusting odor, I asked for help, and the maintenance man promptly replaced it with a better one. ”