Kylskåp, mikrovågsugn, kaffe- och tebryggare och grytor/köksredskap
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Recensioner av New Haven Village Suites

3 out of 5
New Haven Village Suites
3 Long Wharf Dr, New Haven, CT

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 612 av 1819 recensioner" "
8 - Bra i betyg. 617 av 1819 recensioner" "
6 - Okej i betyg. 306 av 1819 recensioner" "
4 - Dåligt i betyg. 166 av 1819 recensioner" "
2 - Väldigt dåligt i betyg. 118 av 1819 recensioner" "

7,8/10

Renlighet

8,4/10

Personal och service

7,2/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

4,4/10

Hållbarhet

Recensioner

4/10 Dåligt

Jan

Bodde här 1 natt i maj 2022
Svar från General Manager 20 maj 2022
Feel free to call me if you would like to further discuss your experience.

6/10 Okej

Verifierad resenär

Bodde här 1 natt i november 2019

6/10 Okej

Verifierad resenär

6/10 Okej

Verifierad resenär

10/10 Fantastiskt

Pär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rymlig lägenhet, bra pris och lätt att köra till
Fick bra service, frukostbuffén är OK, sängarna riktigt bra

10/10 Fantastiskt

Sweden

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect hotel for stay over after long drive
Driving with kids between NY and Cape Cod, this was a erfect half way hotel. Very nice rooms - simple but clean and very nice beds. With breakfast included, wifi and nice staff it was well worth the money.

6/10 Okej

Kristina & Torbjörn, Karlstad

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Avsides
Prisvärt hotell med avsides läge.

8/10 Bra

S, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lyxigt motell
Under en genomresa på östkusten övernattade vi i New Haven. Det här hotellet ligger nära I95 och är lätt att hitta. Lite tråkiga omgivningar dock, i ett område med kontor och industri. Själva hotellet består av ett antal små hus och man märker inte av omgivningarna så mycket. Vi hade en svit bestående av två sovrum och vardagsrum/kök. Hög standard, 3 TV apparater, utrustat kök, eldstad. Det fanns pool, workout och tvättstuga. Lite hårda sängar. Men vi var nöjda.

8/10 Bra

Pamela

Reste med familjen
The staff was very friendly, breakfast was good, beds were comfortable. The kitchen appliances were a little dated and there was suppose to be housekeeping once a week but no one came to clean our room. Had to go and get garbage bags and clean towels.
Bodde här 5 nätter i april 2024

4/10 Dåligt

Rosa

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
When we got to the Villa, our room was dirty and incomplete. We asked for a change of room. The person did not want to change it. I have to show rhat they still had rooms available. Then, sent us to a room that the water from the toilet was floating. He saw we had a baby. After that, another person changed us to a better and complete room. Our stay was not pleasant!
Bodde här 2 nätter i april 2024

8/10 Bra

Jacob

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Great stay. Only thing bad was the breakfast. Cold pancakes and no protein.
Bodde här 2 nätter i april 2024
Svar från Management 24 apr. 2024
Thank you for staying with us Jacob, and for sharing your experience.

10/10 Fantastiskt

Joy

Bodde här 2 nätter i april 2024
Svar från Management 24 apr. 2024
Thank you you Joy!

4/10 Dåligt

Mariana

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Units were very outdated and not the cleanest.
Bodde här 2 nätter i mars 2024
Svar från Management 4 apr. 2024
Dear Mariana,Thank you for staying with us, and for taking the time to share your feedback.

2/10 Väldigt dåligt

Marcus

Gillade inte: Renlighet och bekvämligheter
Terrible
Bodde här 1 natt i mars 2024
Svar från Management 1 apr. 2024
Marcus,We are sorry that your experience was "terrible". Please contact us if there are any specifics you would like to discuss.Thank you.

8/10 Bra

Clayton

Gillade: Renlighet och boendets skick och faciliteter
Excellent
Bodde här 7 nätter i mars 2024
Svar från Management 1 apr. 2024
Thank you, Clayton! We look forward to seeing you again soon!

6/10 Okej

Deana

Bodde här 1 natt i mars 2024
Svar från Management 1 apr. 2024
Thank you for staying with us Deana!

4/10 Dåligt

Keisha

Reste med familjen
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Not so clean . People checking in late and making noise kept us up all night
Bodde här 1 natt i mars 2024
Svar från Management 12 mars 2024
Thank you for staying with us Keisha, and for providing your feedback.

2/10 Väldigt dåligt

Jamil

Reste med familjen, Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Staff was very rude and disrespectful they had me book another room I was compliment enough to spend another $200 on a room and she denied us service because of our comments toward each there as me and my brothers were checking in she was upset because I said this is the worst service I received a hotel in years
Bodde här 1 natt i mars 2024
Svar från Management 12 mars 2024
Jamil, thank you for sharing your feedback.

6/10 Okej

barry

Bodde här 1 natt i februari 2024
Svar från Management 12 mars 2024
Thank you for staying with us and for taking the time to rate us.

6/10 Okej

Patrick

Reste med familjen
Gillade: Bekvämligheter
Gated so felt secure Fairly inexpensive for the weekend
Bodde här 3 nätter i mars 2024
Svar från The Hotel Manager 5 mars 2024
Dear Guest,Thank you for your review, we are glad that all went well.

8/10 Bra

Dylan

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från The Hotel Manager 5 mars 2024
Dear Guest,Thank you for your rating.

2/10 Väldigt dåligt

joe

Reste med familjen, Reste med husdjur
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Started staying there last week made a deposit then it went up! without warning so that was a little awkward but hey it’s a business and I understand. However, I didn’t understand at first my deposit would get moved to the new reservation because I couldn’t afford to pay it weekly so I had to pay day to day and all of a sudden one of the managers tell me that I can’t do it no more so every night I get a room I have to pay deposit, which I understand because this is a business but what I don’t understand is that should of been told to me at the beginning I respect the LGBTQIA2S staff ( the two young females are heterosexual) but business is business and it should be done right
Bodde här 1 natt i februari 2024
Svar från The Hotel Manager 27 feb. 2024
Dear Guest,Thank you for your review.

6/10 Okej

John E

Placed in a room without heat! Management suggested we wait until maintenance can fix problems. It’s Winter!!!
Bodde här 3 nätter i februari 2024
Svar från The Hotel Manager 26 feb. 2024
Dear Guest,Thank you for writing to us and giving such a comprehensive review, we will address it with the appropriate department leadership team.

2/10 Väldigt dåligt

joe

Bodde här 1 natt i februari 2024
Svar från Management 22 mars 2024
"Joe", you have rated us several times already.

8/10 Bra

Brittony

Gillade: Renlighet och boendets skick och faciliteter
Breakfast could use a few more options. When I checked in the guy at the desk seemed like he had a long day and came off as a little rude he thought he was about to go back and forth with about the deposit fee I just said Ok and checked into my room to enjoy my stay just because his energy is off don’t mean mine has to.
Bodde här 1 natt i februari 2024
Svar från The hotel manager 12 feb. 2024
Dear Guest,Thank you for your review; we have address it to the appropriate department leadership team.Again thank you for staying with us.

2/10 Väldigt dåligt

Ashley

Affärsresenär
Gillade inte: Renlighet och rummets bekvämlighet
There was a hole in the tub floor stains everywhere on the carpet spider webs and then I heard gunshots. It was not as advertised and the fireplace did not work.
Bodde här 2 nätter i januari 2024
Svar från The Hotel Manager 30 jan. 2024
Dear Guest,Thank you for taking the time to write a review about your stay. we will address it with the appropriate leadership department.Again thank you staying with us.

6/10 Okej

Diana

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Personal stay experience
Surroundings were clean, quiet for the most part except occasional loud footsteps by persons in above apartment. The unit i was in had old appliances despite the new ones shown in the photos. They only have coffee between break fast hours also
Bodde här 2 nätter i januari 2024
Svar från The Hotel Manager 29 jan. 2024
Dear Guest,Thank you for taking the time to write your review and provide us with your feed back about your stay with us.

10/10 Fantastiskt

Masoud

Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från The Hotel Manager 22 jan. 2024
Dear Guest,Thank you for your review, we are glad that your stay was a great one and we hope to see you again when your travels bring you to New Haven.

10/10 Fantastiskt

Scott

Reste med sin partner
Gillade: Bekvämligheter
Bodde här 1 natt i januari 2024
Svar från The Hotel Manager 22 jan. 2024
Dera Guest,Thank you for your rating, we are glad that all went well and we hope to see you again when your travels bring you to New Haven.

4/10 Dåligt

Michael

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
TV had very limited stations. NFL playoff game would have been nice. Breakfast started to late to be used. Stopped in office to check out and at least get a coffee but no one at desk after trying to get in with key card, then ringing the intercom bell a few times, I finally gave up and just left.
Bodde här 1 natt i januari 2024
Svar från The Hotel Manager 19 jan. 2024
Dear Guest,Thank you for taking the time to write a review. You are right to expect better service from us, and we are disappointed to hear that we were not able to meet your expectations

2/10 Väldigt dåligt

Faith

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från The Hotel Manager 8 jan. 2024
Dear Guest,Thank you for taking the time to pos a rating, You are right to expect better service from us and we are disappointed to hear that we were not able to meet your expectations.My hope is that you will give another chance if your travels bring you back to New Haven.

2/10 Väldigt dåligt

candy

Reste med familjen
Gillade inte: Boendets skick och faciliteter
First time staying there staff Diego was not welcoming upon arrival. Arrival later on the night there’s was police at the site arresting someone. Will not stay there again
Bodde här 1 natt i december 2023
Svar från The Hotel Manager 4 jan. 2024
Dear Guest,Thank you for taking the time to write a review. You are right to expect better service from us, and we are disappointed to hear that we were not able to meet your expectations. We will use this review as a teachable moment to better train and provide better service to all of our guests.Hope that you will give us another chance when your travels bring you to New Haven.

8/10 Bra

Raymond

Affärsresenär
Bodde här 4 nätter i december 2023
Svar från Lorey 2 jan. 2024
Thank you for staying with us Raymond! And thank you for rating us an 8 out of 10! We look forward to seeing you here again soon!

2/10 Väldigt dåligt

Yingdong

Gillade inte: Renlighet och boendets skick och faciliteter
Really bad smoke smell inside. But they helped us cancel the researvation
Bodde här 1 natt i december 2023
Svar från Lorey 2 jan. 2024
Thank you for providing us with your feedback. We are sorry that your experience with your room was less than satisfactory. We are happy to hear that we were able to assist you!

4/10 Dåligt

Ursa

Reste med familjen
Gillade inte: Renlighet och rummets bekvämlighet
Not returning to this property
This property is in need of renovations. First room had no heat and smelled pretty badly of smoke. Second room we moved to was slightly improved. We cut our stay a night short - it just wasn’t comfortable.
Bodde här 3 nätter i december 2023
Svar från The Hotel Manager 27 dec. 2023
Dear Guest,Thank you for your review; This does not come anywhere close to the high standards we usually adhere to, and we have already begun taking action to remedy the problem.

10/10 Fantastiskt

Thomas

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från The Hotel Manager 14 dec. 2023
Dear Guest,Thank you for staying with us and for making our property part of your travel experience. We hope to see you again soon.

8/10 Bra

Chastity

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Lorey, DOS 11 dec. 2023
Dear Chastity,Thank you for staying with us! And thank you for the positive rating! We look forward to accommodating you again in the future!

6/10 Okej

Sophia

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från The Hotel Manager 18 dec. 2023
Dear Guest,Thank you for taking the time to share your rating about your recent stay at our hotel.

6/10 Okej

Sin

Reste i grupp
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Very tired property. Needs some tlc. Rotting wood and broken things like the drain in the tub and paintings falling off the wall. Very large property with many guests, and quiet and pretty clean in the actual room.
Bodde här 2 nätter i november 2023
Svar från Lorey, DOS 20 nov. 2023
Dear Sin,Thank you for staying with us and for sharing your feedback.

8/10 Bra

Marion, Scottsdale

Bodde här 1 natt i november 2023
Svar från The Hotel Manager 8 dec. 2023
Dear Guest,Thank you for posting your rating from your visit with us.We hope to see you again soon when you are in New Haven.

4/10 Dåligt

Lynn, San Jose

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The rooms were large, twice as large as downtown hotels. The beds were clean enough. But the heater was very noisy, the vent in the bathroom was very noisy, the carpets were very dirty, the “non-smoking” room smelled like a casino, the lighting was also very poor, the long-term stay neighbors were very loud, breakfast was terrible. Not hospitable at all! Check-in at midnight also took 30 minutes as staff could be more competent. I needed another room to be close to mine and sent messages ahead of time but did not happen either. Will never stay here or recommend it to friends.
Bodde här 3 nätter i november 2023
Svar från The Hotel Manager 13 nov. 2023
Dear Guest,Thank you for your review; we will address your concerns with the appropriate department leadership team.

2/10 Väldigt dåligt

pete

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Nothing about it was good ? You need to get buzzed into the lobby , room smelled , noises upstairs and kids everywhere playing nothing peacefull about it we ran away and stayed else where
Bodde här 4 nätter i oktober 2023
Svar från Lorey, DOS 2 nov. 2023
Pete,We are sorry to see this review. It is very disappointing to know that your stay here was less than satisfactory.

2/10 Väldigt dåligt

LAURA

Gillade inte: Renlighet och rummets bekvämlighet
Pictures on web lied. Filthy old room. Toilet stop
Took a while to get through security door to check in desk. We had to call intercom at 5:00 pm. Filthy Room. Stopped up toilet with plunger on sidewalk as we approached room. Foul smell. Sign at parking space warning of theft. We turned right around, even though I prepaid, and checked-in at LaQunita down the street.
Bodde här 1 natt i oktober 2023
Svar från Lorey 22 okt. 2023
Laura, we are very sorry to see this review. Thank you for your feedback.

10/10 Fantastiskt

Diasha

Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Lorey 16 okt. 2023
Thank you Diasha! We appreciate you staying with us and giving us a 10 out of 10 rating!

2/10 Väldigt dåligt

Joshua

Reste med familj och småbarn
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The rooms are old and absolutely disgusting. Bait and switch. The photos are decieving. The rooms are nasty.
Bodde här 1 natt i oktober 2023
Svar från Lorey, DOS 10 okt. 2023
Joshua,We are so sorry to to see your comments.

2/10 Väldigt dåligt

Brandi

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
If you're considering staying here...Don't! $150 deposit for a place that stunk like cigarettes and weed. Burn marks on the tables and carpet. Called to tell them and no offer of another room or discount was offered. Luckily, we were just crashing for 1 night. Took over a week to get the deposit back. "Breakfast" is a joke for that price. Seems to be transients using it as short term rentals. Please be aware of the fine print, deposit will not be refunded in full as they take taxes out of it. Again, DO NOT STAY here.
Svar från Lorey, DOS 9 okt. 2023
Dear Brandi,Thank you for staying with us and for taking the time to share your feedback.

6/10 Okej

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
The room definitely needs to be updated. While clean, rugs were worn and taps were leaky. And the kitchen needs a deep clean. Everything was sticky.
Bodde här 2 nätter i september 2023
Svar från Lorey, DOS 9 okt. 2023
Thank you for staying with us and for sharing your feedback.

8/10 Bra

Wanda

Gillade: Rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Lorey 28 sep. 2023
Thank you for staying with us Wanda! And thank you for taking the time to rate us 8 out of 10!We hope to see you again soon!

4/10 Dåligt

joel

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
No breakfast variety. Poor breakfast I have to change room because smells really bad.
Bodde här 1 natt i september 2023
Svar från Lorey, DOS 6 sep. 2023
Hello Joel,Thank you for staying with us and providing your feedback. We are sorry that you didn't enjoy your breakfast. We hope the room move was to your satisfaction.All the best!