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Recensioner av Canal Express Studios

3 out of 5
Canal Express Studios
4333 Canal Street, New Orleans, LA

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 98 av 251 recensioner" "
8 - Bra i betyg. 72 av 251 recensioner" "
6 - Okej i betyg. 32 av 251 recensioner" "
4 - Dåligt i betyg. 20 av 251 recensioner" "
2 - Väldigt dåligt i betyg. 29 av 251 recensioner" "

7,8/10

Renlighet

7,4/10

Personal och service

7,4/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Milton

What a great location, only a few feet from the canal street tram so easy access to anywhere in the city.
Bodde här 4 nätter i april 2024
Svar från Lea 18 apr. 2024
Wow, thank you so much for your review, Milton! Being close to the Canal Street Tram must have made getting around New Orleans a breeze. We'd love the opportunity to welcome you back anytime :)

2/10 Väldigt dåligt

Natalie Brooke

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Do not stay here if you are traveling alone. I am not picky when it comes to places I stay when I travel but this was an unacceptable situation. Had to switch hotels last minute bc it was unsafe
Bodde här 5 nätter i april 2024
Svar från Lea 18 apr. 2024
I'm sorry to hear about your experience, Natalie. Your safety and comfort are our top priorities, and it's concerning to hear that you felt unsafe during your stay. If there's anything specific you'd like to share about your experience or any suggestions you have for improvement, please feel free to let us know. We're always looking for ways to enhance the experience for our guests.

10/10 Fantastiskt

Brittany

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The stay was very pleasant, and comfortable.
Bodde här 2 nätter i april 2024
Svar från Lea 18 apr. 2024
We're glad to hear that you had a pleasant and comfortable stay! If you have any feedback or suggestions for how we can make future stays even better, please feel free to share. We look forward to welcoming you back in the future, Brittany!

2/10 Väldigt dåligt

Rashaad Màlik

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
We had no water the pillows case had mold on them and I had to wash them my room was in the basement. The people in the next room were fighting, screaming, and yelling and cussing . It was a MESS never again.
Bodde här 4 nätter i februari 2024
Svar från Lily, Hosteeva Team 4 mars 2024
We apologize for the water outage, Rashaad, which was an unforeseen circumstance beyond our control. Fortunately, the supplier company made efforts to resolve the issue promptly. We regret that you had to endure disturbances from neighboring guests. Your comfort and safety are our top priorities, and we're truly sorry for failing to meet your expectations on this occasion.

10/10 Fantastiskt

Stephanie Alice

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We were there for Mardi Gras. It's the perfect location for Endymion, and a nice quiet escape for the rest of the celebration. We would definitely come back.
Bodde här 4 nätter i februari 2024
Svar från Lily, Hosteeva Team 29 feb. 2024
Thank you for sharing your experience with us, Stephanie! We're delighted to hear that our location was perfect for your Mardi Gras celebrations. We're thrilled to know that you would consider coming back, and we would be delighted to welcome you again in the future!

10/10 Fantastiskt

Norman

Good area and close it street car
Bodde här 4 nätter i februari 2024
Svar från Lily, Hosteeva Team 29 feb. 2024
Thank you for your review, Norman! We're glad to hear that you found the area convenient and appreciated the proximity to the streetcar. We're glad you had a great time during your stay, and we look forward to hosting you again in the future!

10/10 Fantastiskt

Erica

Gillade: Renlighet och boendets skick och faciliteter
The place is beautiful and right on the trolley line. Walking distance to many great restaurants
Bodde här 4 nätter i november 2023
Svar från Brian, Team Hosteeva 9 nov. 2023
Hi Erica! Thank you for staying with us and giving us a perfect rating. We hope your next stay is just around the corner!

4/10 Dåligt

Dennis

Reste med familjen
Gillade: Renlighet
The building has been renovated and is a beautiful place. Keypads to enter the building and our room made access easy. The remote control for the television was for a different tv and the space was smaller than the photos indicated. However, the worst part was a fight that broke out on the floor below us. It appeared to be a domestic dispute. It escalated rapidly and I called the only number that was given to us. It was the Hosteeva customer service number located in CA. We were in NOLA. She said she would call the property manager that was located in town and I requested that she call me back so I would know it was reported. We never heard back from her and no one reached out to us to follow up. Considering their rules for noise are clearly stated on signs in the house, we found it very unnerving that they clearly do not enforce their rules and there is no property manager nearby. There are at least 14 rooms in the building. The only two that were occupied appeared to be ours and the one below us where the dispute took place. It was extremely unsettling and we felt unsafe.
Bodde här 2 nätter i oktober 2023
Svar från Lily, Team Hosteeva 31 okt. 2023
I'm truly sorry to hear about the unsettling experience you had during your stay, Dennis. Safety and comfort are of utmost importance, and it's concerning to hear that the issue was not resolved as you'd expect. We take your feedback seriously and will work on ensuring that such situations are handled better in the future. We appreciate your valuable input and hope to have another chance to accommodate you and make your future stay more enjoyable.

4/10 Dåligt

Ronald

Management concern clearly efficient profit over ‘Service’ (non-existent).
Bodde här 4 nätter i oktober 2023
Svar från Brian, Team Hosteeva 25 okt. 2023
Hi Ronald. Thanks for sharing your review. We are sad to know you feel that way after your stay with us. As was discussed during the conversation you had with one of our representatives over the phone, we never had an intention to bother you. Moreover, as the payment didn't go through initially due to system issue, we decided to contact you instead of trying to charge again for privacy and security reasons. Hope this helps to address your concerns. Take care and safe travels!

10/10 Fantastiskt

Anthony

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
It was good and all, just wish there was more toilet paper, sheets, towels, instead of one of each.
Bodde här 3 nätter i oktober 2023
Svar från Brian, Team Hosteeva 22 okt. 2023
Hi Anthony! Thank you for staying with us and giving us a perfect rating. As a short-term rental, we provide mentioned items one time only as a courtesy upon arrival. However, we will definitely forward your comments to the property management to be considered for the future improvements. Looking forward to hosting you again in the future for another enjoyable experience!

4/10 Dåligt

Bill

Reste med familjen
Gillade: Rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Lea 17 okt. 2023
Thank you for your rating, Bill. We're sorry to hear that your experience wasn't up to your expectations. If you have any specific feedback or concerns you'd like to share, please feel free to reach out to us. We're always looking to improve and make our guests' experiences better.

10/10 Fantastiskt

Aaron

Bodde här 3 nätter i oktober 2023
Svar från Brian, Team Hosteeva 25 okt. 2023
Hi Aaron! Thank you for staying with us and giving us a perfect rating. Our place aims to provide a truly unique experience. We hope your next stay is just around the corner.

8/10 Bra

Robert

Gillade: Renlighet
Bodde här 5 nätter i september 2023
Svar från Safe Travels, Carrie, Team Hosteeva 29 sep. 2023
Thank you for staying with us, Robert. We're glad you had a positive stay with us. We'd love to have you again.

10/10 Fantastiskt

Jose Gabriel, Lowell

Gillade: Renlighet och boendets skick och faciliteter
Great Service and Clean Room.
Bodde här 11 nätter i september 2023
Svar från Carrie, Team Hosteeva 27 sep. 2023
Thank you for taking the time to leave your positive feedback, Jose. We're delighted to hear that you had a great experience with our service, and that your room was clean and comfortable. Your satisfaction is our priority, and we look forward to serving you again in the future.

2/10 Väldigt dåligt

Alfred Butler,, Plantation

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This place was disgusting. It smelled awful like mold and it was filthy! The moment we walked in, we walked out and requested a refund. They did not refund the first night but did refund the rest of the trip. All that being said, I have to say that Expedia was excellent in helping us communicate with the host.
Bodde här 4 nätter i augusti 2023
Svar från Safe Travels, Carrie 6 sep. 2023
Hi Alfred! We are sorry to hear about your disappointing experience with that particular accommodation. It's unfortunate that it didn't meet your expectations. However, we have tried to make things right by compensating you. We have also addressed all the mentioned shortcomings of our place, in case you decide to book with us again.

10/10 Fantastiskt

Victor

Affärsresenär, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I loved New Orleans. The hotel attended to my needs just as I expected. Thank you!
Bodde här 4 nätter i augusti 2023
Svar från Lea 21 aug. 2023
Thank you for your kind words, Victor! We're thrilled you had a great time in New Orleans and that our hotel met your expectations. Your satisfaction is our priority. Looking forward to welcoming you back!

10/10 Fantastiskt

Iwona

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The hotel is located in a beautiful and quiet neighbourhood. Our room was large, beautiful and nicely decorated. It even had a fireplace! It felt more like home rather than a hotel. We loved it!
Svar från Brian, Team Hosteeva 10 aug. 2023
We loved hosting you, Iwona! It's awesome to read how great your stay was at our place. Thank you for being such an amazing guest. We'll be happy to accommodate you at any of our properties in and around the US anytime again.

10/10 Fantastiskt

Frankie

Gillade: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i juli 2023
Svar från Lea 4 aug. 2023
Wow! Sounds like you’ve had a wonderful time with us, Frankie. Happy to know we’ve been able to meet your expectations. You're welcome back anytime! It'd mean to world to us if you'd take a couple of minutes off your time to share your satisfaction in a public review. Thanks again and safe travels!

6/10 Okej

Amelia

Bodde här 6 nätter i juli 2023
Svar från Lea 21 aug. 2023
Thank you for taking the time to share your feedback, Amelia! We appreciate your input and will use it to enhance our services. We hope to have the opportunity to improve your experience in the future.

8/10 Bra

DEMETRA A

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Property was clean and neat it gives you a cozy vibe. I like the hardwood floors and the high ceilings the location was great for the events that we were going to attend. Transportation on the trolley or Uber Lyft we're available. The internet service didn't work the whole time I was there we couldn't get a connection the router needs to be checked throughout the building.
Bodde här 3 nätter i juni 2023
Svar från Lily, Team Hosteeva 3 juli 2023
Thank you for your review, DEMETRA A! We're glad to hear that you found our property clean, neat, and cozy. We appreciate your positive comments about the hardwood floors and high ceilings. It's great to know that the location was convenient for the events you were attending, and that transportation options like the trolley, Uber, and Lyft were easily available. We apologize for the inconvenience you experienced with the internet service. We will address the issue with the router throughout the building to ensure a reliable connection for future guests. Thank you for bringing it to our attention. We hope to have the opportunity to welcome you back in the future and provide an even better experience.

10/10 Fantastiskt

Veronica

Bodde här 5 nätter i juni 2023
Svar från Carrie, Team Hosteeva 24 juli 2023
Thank you for staying with us and giving us a perfect rating, Veronica! Our place aims to provide a truly unique experience. We hope your next stay is just around the corner.

6/10 Okej

Danie

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
J'ai bien aimé l'endroit. Mais ne pas avoir de Wi-Fi durant toute la semaine était très désagréable. La . Le bol de toilette n'était pas fixé.
Bodde här 7 nätter i maj 2023
Svar från Lily, Team Hosteeva 9 juni 2023
Hi Danie, we're happy you liked our place. The toilet issue and WiFi connection have been fixed. Sorry for the inconvenience it caused you. We hope you'll give us another chance to host you to ensure a seamless experience this time.

8/10 Bra

Samantha

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i maj 2023
Svar från Carrie, Team Hosteeva 23 maj 2023
Hi Samantha, Thank you for choosing Hosteeva for your stay. We are glad the stay went well. Come back again!

6/10 Okej

Charles

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Charming old house in good area on streetcar line. No parking. Rooms are NOT studios.
Bodde här 7 nätter i april 2023
Svar från Lily, Team Hosteeva 8 maj 2023
Hi Charles, thank you for staying with us and sharing your feedback. No parking is advertised for this property and it is a studio room.

4/10 Dåligt

ERIKA CINTIA

Bodde här 3 nätter i maj 2023
Svar från Lily, Team Hosteeva 9 juni 2023
Hi Erika, sorry to hear you were not happy with your stay.

10/10 Fantastiskt

HATAKEYAMA

Bodde här 6 nätter i mars 2023
Svar från Daniella, Team Hosteeva 2 maj 2023
Hi Hatakeyama! Thanks for the awesome rating. We'd love to host you again soon.

4/10 Dåligt

Wendi

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
There were raccoons living in the attic above the bed. They were extremely noisy at night and unnerving, they kept waking us up. I called to report this and asked that they check it out but they never did. Also we went almost 24 hours with no hot water. The area seems OK but the first day we were there one of the other guests had their car stolen from right off the street and another’s was broken into.

8/10 Bra

peter, Newcastle

Bodde här 11 nätter i mars 2023
Svar från Lily, Team Hosteeva 14 apr. 2023
Hi Peter, we were happy to host you and hope to have you again.

10/10 Fantastiskt

John

Gillade: Renlighet och rummets bekvämlighet
Great Place to Stay
Big room. Refrigerator, microwave. Very quiet. Close to trolley stops. Highly recommend.
Exterior of the property. Well maintained.
Bodde här 4 nätter i mars 2023
Svar från Daniella, Team Hosteeva 18 mars 2023
Hi John! Thanks so much for your positive feedback and good vibes and for sharing the information with our future guests. We'd love to host you again soon!

8/10 Bra

Eric

Bodde här 5 nätter i mars 2023
Svar från Lily, Team Hosteeva 14 apr. 2023
Thank you for the stay, Eric! Welcome back anytime!

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Rummets bekvämlighet
Bathroomは清潔とは言えませんが使用する分には問題ありませんでした。値段と立地場所を考えると悪くないとは思います。
Bodde här 3 nätter i mars 2023
Svar från Daniella, Team Hosteeva 7 mars 2023
Hi Kazuya, Thanks for sharing your feedback. Your comment will be forwarded to the housekeeping team and will be taken care of.

6/10 Okej

Katalin

Reste med sin partner
Gillade: Renlighet
Noise from upstairs if your room downstairs. Good location on the trolley line
Bodde här 2 nätter i mars 2023
Svar från Jack 11 mars 2023
Hi Katalin! We were happy to have you stay with us and thank you for taking the time to share your experience. We never heard from you to notify us about the mentioned issue, or else we would have addressed it on the spot. We hope to see you back soon!

2/10 Väldigt dåligt

Joseph

Reste med familj och småbarn
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The room was not clean there was spider webs on the wall and a roach in the bathroom the brick steps are broken and dog poop surrounded the outside gates i thought this was a hotel but its just a house converted to a hotel its. Not worth the money i pay for it
Bodde här 3 nätter i februari 2023
Svar från Lily, Team Hosteeva 20 feb. 2023
Hi Joseph. We're sorry you feel that way after your stay at our place. While we appreciate you bringing this to our attention, we also wish you had contacted us during your stay to notify us about your unsatisfactory experience so we would be able to handle the situation properly. Hope your stay in New Orleans was otherwise enjoyable and hope to see you back someday for a much happier experience.

8/10 Bra

Rory

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Lovely house. The outdoor porch area was very nice and the room itself was lovely. Only real complaints were that the A/C unit in our room was very loud and the shower never really got hot.
Bodde här 3 nätter i januari 2023
Svar från Angelica 27 jan. 2023
Thank you for your positive comments, Rory. We’re so glad to hear that you enjoyed your stay with us! Thank you for bringing the issue to our attention. I've already forwarded it to our maintenance team to take care of it.Hope your next stay is just around the corner. Call us if there is anything we can help you with. Looking forward to hosting you again!

4/10 Dåligt

Todd

Gillade inte: Renlighet
Make sure hot water is fixed - get remodeled unit
The location and the house itself were great. The room we got was not renovated like all the pictures online were. We had very little hot water which was the main problem with the unit. We were there for 3 nights and the hot water was never repaired and we were told they were having problems with hiring people..not our problem. We just wanted a hot shower. We had to fight to get a refund which we got $150 after having to remind them several times that they agreed to refund us.
Bodde här 3 nätter i december 2022
Svar från Angelica 27 jan. 2023
Hi Todd! We're sorry you feel this way after your stay with us. Our commitment is to provide a comfortable and stress-free experience to our guests even if there might be some minor issues. Our maintenance team reacted to your report immediately and we're sad to hear your comments on that matter. Unfortunately, the issue you mentioned was beyond our control, as it occurred in the whole building and as we don't manage it entirely, we were unable to address that. Nonetheless, we notified the HOA, and actions were taken to fix it. We understand your dissatisfaction and hope this helps to address your concerns. Best regards.

10/10 Fantastiskt

eric

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Nice place to stay in NOLA. Far enough away from the French Quarter to be nice and quiet but close enough to get there with a nice ride on the trolly that runs right in front of the property.
Svar från Angelica, Team Hosteeva 8 jan. 2023
Hi Eric! It is always a pleasure having you. Thank you for staying with us and giving us a perfect rating. Our place aims to provide a truly unique experience and we're so glad to hear it was reflected in your stay. We hope your next stay is just around the corner. Warm Regards, Angelica

8/10 Bra

Timothy

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very clean and very professional services. My refrigerators did freeze my food and water no matter where I put it.
Svar från Angelica, Team Hosteeva 8 jan. 2023
Dear Timothy, thank you for your review and for choosing our unit. We’re happy that you enjoyed your stay, despite the mentioned inconvenience for which we apologize. Rest assured that I've forwarded your comment to our maintenance supervisor and the fridge will be checked soon. Looking forward to having you again a any of our places across the States and beyond.

6/10 Okej

david

Affärsresenär
Bodde här 2 nätter i januari 2023
Svar från Angelica, Team Hosteeva 8 jan. 2023
Hi David, thanks for staying with us! We’re happy to know you liked the unit and enjoyed your stay. Looking forward to hosting you again at any of our properties!

6/10 Okej

Luke

Bodde här 2 nätter i december 2022
Svar från Carrie, Team Hosteeva 20 dec. 2022
Dear Luke, sorry we failed to meet your expectations fully and your stay was satisfactory. Your feedback is very important to us as our guest's satisfaction is our priority and we are constantly improving our service.

8/10 Bra

Lisa Eddyvean

Reste med familjen
Good location. The tram is right there. The building is older. Our room had a few soft spots in the floor that felt like you were going to step through it. The floors were not very clean. Beds were comfortable. I'd stay here again.
Svar från Lily, Team Hosteeva 19 dec. 2022
Dear Lisa, thank you for choosing Hosteeva and sharing your review of our place. We're happy to hear you liked the location and the comfortable beds. Thank you for bringing the issues up to our attention. We'll be happy to accommodate you at any of our properties anytime again.

8/10 Bra

Lowell

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Television was confusing and difficult to use. There should be instructions. We were unable to access local channels for weather and news. Some of us do not have subscriptions to multiple streaming services.
Bodde här 4 nätter i december 2022
Svar från Lily, Team Hosteeva 13 dec. 2022
Hi Lowell, thank you for your feedback and suggestion. I wish you had contacted us during your stay as we provide our guests with 24/7 live support for immediate assistance with any issues. I hope you had an overall good stay at our place and enjoyed New Orleans. We'll be happy to accommodate you at any of our properties anytime again. Lily, Team Hosteeva

10/10 Fantastiskt

Virgil

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I like neighborhood of Canal Express Studios. Easy access to transportation and other services (restaurants, pharmacies, banks, etc.).
Bodde här 4 nätter i oktober 2022
Svar från Vivien, Team Hosteeva 9 okt. 2022
We loved hosting you, Virgil! Thanks so much for your positive feedback and good vibes. We're happy that you're happy, and we're looking forward to your next visit. Hurry back!

10/10 Fantastiskt

Shannon

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
It was a beautiful place to stay, quiet and with the added security of an extra locked door.
Bodde här 3 nätter i september 2022
Svar från Vivien, Team Hosteeva 10 sep. 2022
Thank you so much for your positive comments, dear Shannon. We’re so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with. Looking forward to hosting you again!

6/10 Okej

Rebecca

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Good location but I caught covid 19 while staying there
Bodde här 3 nätter i augusti 2022
Svar från Vivien 2 sep. 2022
Dear Rebecca, thank you very much for staying with us. We're truly sorry to hear you caught COVID-19 during your stay! We wish you a speedy recovery. You may rest assured that before each guest our housekeeping team always takes updated COVID-19 measures to ensure the units are absolutely clean and sanitized. We hope you still enjoyed your time in New Orleans and will return soon for a smoother and more pleasant experience.

2/10 Väldigt dåligt

Brian

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Extremely specious fraudulent billing. Double charged me. Deceptively expensive. Uncooperative customer service
Bodde här 2 nätter i augusti 2022

10/10 Fantastiskt

Rebecca

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Homie and nice.Stairs are rough & not good parking
Bodde här 2 nätter i juli 2022
Svar från Vivien, Team Hosteeva 21 juli 2022
Hi Rebecca! That's fantastic to hear you enjoyed your stay with us! Thank you for appreciating the property and our service. Come back soon to any of our places in and around the States!

10/10 Fantastiskt

Sharron

Gillade: Bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i juli 2022

10/10 Fantastiskt

Ray

Bodde här 3 nätter i juni 2022
Svar från Vivien, Team Hosteeva 21 juli 2022
Hi Ray, thanks for staying with us! We’re happy to know you liked the unit and enjoyed your stay. Looking forward to hosting you again soon at any of our numerous properties across the country!

10/10 Fantastiskt

Sharron

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 9 nätter i juni 2022

10/10 Fantastiskt

Conrad

Gillade: Renlighet och bekvämligheter
Bodde här 3 nätter i juni 2022