Exteriör
Se tillgänglighet

Recensioner av Comfort Suites Harvey - New Orleans West

2.5 out of 5
Comfort Suites Harvey - New Orleans West
1611 Elton Court Rd, Harvey, LA

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 209 av 576 recensioner" "
8 - Bra i betyg. 168 av 576 recensioner" "
6 - Okej i betyg. 67 av 576 recensioner" "
4 - Dåligt i betyg. 62 av 576 recensioner" "
2 - Väldigt dåligt i betyg. 70 av 576 recensioner" "

7,6/10

Renlighet

8,0/10

Personal och service

6,8/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

6,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Kennth & Carina, Sweden

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell men lite fel plats för oss
Mycket bra hotell till bra pris. Toppservice av personalen. Låg dock på fel sida av stan för vår del vilket gav en hel del taxi. Med egen bil blir det perfekt.

2/10 Väldigt dåligt

Samuel

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Helen

Reste med familjen
Gillade: Renlighet och personal och service
We were on the second floor. The ice maker machine was broken on the first second floor. There was no ice bucket in the room. The coffee maker did not work at breakfast. There was no meat no grits only hard biscuits, cream gravy and hard scrambled eggs.
Bodde här 1 natt i maj 2024

6/10 Okej

Nedra

Bodde här 1 natt i mars 2024

8/10 Bra

Cameron

Bodde här 4 nätter i mars 2024

8/10 Bra

Vincent

Affärsresenär, Reste med familjen
Gillade: Boendets skick och faciliteter
Great
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Madhuri

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s pretty bad
Bodde här 1 natt i mars 2024

4/10 Dåligt

Julian

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 13 nätter i mars 2024

10/10 Fantastiskt

Jim

Gillade: Renlighet
Bodde här 1 natt i februari 2024

4/10 Dåligt

Amy

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The front desk guy was very nice but the front desk lady on Monday really needs to get off her phone and be aware of her surroundings. Also, please check on the TV's in the rooms. In December, the TV did not work properly in our room. This past weekend the TV did not work in room 212. We were told that Sunday, a new tv would be installed. Nope.
Bodde här 3 nätter i februari 2024

2/10 Väldigt dåligt

Michelle

no tissue or soap said they was completely out but I wasn’t told this upon booking this is crazy
Bodde här 1 natt i februari 2024

2/10 Väldigt dåligt

Tonyatta

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
ROACHES, ROACHES, ROACHES. We booked this hotel through Orbitz and up until now have never had a problem with booking through this site. Upon check in, we proceeded to take our stuff up to the room. As we were unpacking a roach crawled out from behind the TV area. We immediately gathered our things and notified the front desk lady. She did offer to send us to the next level. But I told her my daughter is deathly afraid of cockroaches and is immunocompromised. She basically said “what do I expect, it’s New Orleans”. I said ROACHES don’t stay in one area. She said they had just sprayed a few days before and we have been the only one that complained. She stated that he called the manager and that he was not responding to her text. Told me to call the next day and he will be in by 3pm, called the next day and was told to call the back by 5pm still no manager available and he never called me back. you should not have to live with ROACHES. I will be contacting the better business bureau. I forgot to mention I did notice the musty smell as one guess noted. Be aware that Orbitz will not help you resolve the issue. You are on your one so if you book through Orbitz know your money is not safe
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Teresa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023

2/10 Väldigt dåligt

Edith

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pésimo servicio ! Se supone que el check in es a las 3 Y ya pasaban las 5:00 pm y nuestras habitaciones no estaban listas por que no estaban limpias ! Quisimos cancelar y la señorita del front desk solo nos gritó que no podíamos hacer cancelaciones ! Nos entregaron las habitaciones como 5:40 pm para entrar a la Habitación y toparse con un cuarto que olía terriblemente mal a húmedo moho ! Aparte de que los sillones y la cama estaban sucios . Nuevamente regresé al front desk y la señorita no me dio ninguna solución ! No me quisieron cancelar las 3 habitaciones y solo me tuve que salir por que definitivamente ahí no se podía dormir mi familia Estuvimos esperando respuesta del gerente del hotel y hasta el momento nadie nos ha contactado ! Y estamos muy decepcionados y tristes por la mala experiencia . Por qué perdimos valioso tiempo de nuestras vacaciones así como dinero .
Bodde här 1 natt i januari 2024

6/10 Okej

Charles

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Was already in not to good of a mood as a i came to bury my older brother. Reserved an executive suite and was placed on the 4th floor. Room was huge and worth it, but the tv didnt work due to a short in the cord. So after 2 days of no tv being available they moved me to what was suppose to be another Execurive King Suite on the 1st floor Rm 101. The room was just a regular room that they had stuffed everything from the Executive Kind Suite into it. Sitting area had ottomans stuffed between sofa and siiting chair so unusuable. Then to top it off in the bathroom there was mold on the ceiling. Was highly disappointed and couldnt believe they were ripping people off just because they crammed everything on top of the other into the room and called it an Executive King.
Bodde här 3 nätter i november 2023

4/10 Dåligt

Roneka

Reste med familj och småbarn, Reste med familjen
Gillade: Bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
This hotel from the outside looks great! But when i got there the elevator only went up so we had to take the stairs to leave out. The rooms were initially clean but we stayed there 4 days with no service. The room started smelling wet like mildew and now me and my kids are sick. The cable box had a shortage so we had a hard time using the tv. Overall I will not be returning. It is not suitable for someone with kids.
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Rachel

Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

James Alan

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Elevator
Found out the 2nd floor elevator button did not work. The only way to get off the floor was to use stairs. The door to the stairs wouldnt open when pushed, had to use a card to depress the latch. Not one sign stated the elevator problem. Was not informed during check in. The front desk worker the next morning said "yeah, we now. Waiting in parts". NOT GOOD CUSOTMER SERVICE AT ALL, too busy on cell phone.
Bodde här 2 nätter i december 2023

2/10 Väldigt dåligt

Cheryl

Bodde här 2 nätter i december 2023

4/10 Dåligt

Kim

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The initial room we had didn't have AC, and it took more than 4 hours for them to get a hold of a manager so we could get a new room.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Devante

Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

Marlo

Reste med familjen
Gillade inte: Personal och service
NEVER AGAIN
First room had two tvs that did not work. Power outlets did not work and had bugs and spiders. Guy working at desk told my husband he was aware. He moved us to another room it was better. Had to have 2 remotes for tv. Bath tub didn’t stop up but the toilet did. Couch was gross couldn’t sit on. It was a good thing for them I prepaid!
Bodde här 3 nätter i oktober 2023

2/10 Väldigt dåligt

Jawad

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 3 nätter i oktober 2023

6/10 Okej

Eddie

Gillade: Personal och service och rummets bekvämlighet
Good, but not great.
First let me say that the Amanda the front desk clerk was excellent, we had an issue with the bathroom and she switched rooms for us. Now, for the not so good, the carpet felt like it could use a cleaning. Felt sticky and gummy, secondly not enough towels. I had to take some from a cleaning cart.
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

David

Bodde här 1 natt i september 2023

4/10 Dåligt

Marlis

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
I was ignored by clerk at check-in. No toilet paper holder. Bottom of tub was very slippery. Shower curtain rod was rusty. Bathroom exhaust fan was not working.
Bodde här 3 nätter i augusti 2023

8/10 Bra

julio

Bodde här 2 nätter i augusti 2023

6/10 Okej

Debbie

Gillade inte: Renlighet
Bodde här 2 nätter i juli 2023

10/10 Fantastiskt

Quentella

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2023

4/10 Dåligt

Joby

Bodde här 3 nätter i juli 2023

8/10 Bra

Calvin

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
It is OK for staying
The carpet was kind of dirty, we had to wear our sandal during our stay. The floor was sticky and a lot of dirty spot on. The closet didn't have the cross bar for hanging clothes. Bed sheets on one of two bed still had dirty black spots on. Customer service was nice.
Bodde här 2 nätter i juni 2023

10/10 Fantastiskt

Danielle

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Easy check in and very friendly customer service.
Bodde här 1 natt i juli 2023

4/10 Dåligt

diane

Bodde här 1 natt i juni 2023

2/10 Väldigt dåligt

mery

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The hotel was in poor shape. The refrigerator was frozen over. Apparently they couldn’t put a toilet paper holder so it laid on the shelf. The latch was broken and the couches were ripped. They made me walk down to get the sheets and extra blanket. There were tiles missing and the hotel had broken pieces all around. Don’t waste your money here!!
Bodde här 1 natt i juni 2023

4/10 Dåligt

Jessica

Reste med familjen
Gillade inte: Boendets skick och faciliteter
So better
There was no tissue in the room, no tissue in the bathroom down the hall. Mold on the ceiling in bathroom the curtains were dirty like they had been sitting in water or something
Bodde här 1 natt i april 2023

2/10 Väldigt dåligt

Abigail, Philadelphia

Gillade inte: Renlighet och boendets skick och faciliteter
Reserve a room with 2 beds and a sofa bed and when I got to the room they changed it for one bed and a sofa bed without letting me know. Then they can changed it because they were sold out. Still waiting for my refund.

6/10 Okej

Robyn

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The Staff was friendly. We could tell that the room was freshly cleaned because our bathroom floors were still wet when we got into the room and the smell of cleaning products was strong. The room appears to be in the middle of a renovation. A portion of the wall was haphazardly plastered but not painted. The curtains had brown water stains. The toilet paper roll was broken. The shower water pressure was dismal. We couldn’t get the cable box on the TV to work.
Bodde här 1 natt i mars 2023

10/10 Fantastiskt

Coston

Bodde här 2 nätter i februari 2023

10/10 Fantastiskt

Coston

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location Friendly clean and quiet
Bodde här 1 natt i februari 2023

8/10 Bra

Nancy

Reste i grupp
Gillade: Personal och service och bekvämligheter
Some of the ice machines did not work.
Bodde här 1 natt i februari 2023

2/10 Väldigt dåligt

Victoria

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Horrible the rooms were so disgusting I felt nasty just being in there..
Bodde här 1 natt i februari 2023

10/10 Fantastiskt

Dannell

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2023

10/10 Fantastiskt

Crystal

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2023

10/10 Fantastiskt

mark, wheaton

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
I loved the fact I got there off the cruise ship and she let me check in at 11am instead of 3pm!!!!!!!!!!!!
Bodde här 1 natt i december 2022

6/10 Okej

Arriane

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 1 natt i december 2022

4/10 Dåligt

Joseph

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Elevator broken. No smokers area. Indifferent staff.
Bodde här 3 nätter i december 2022

4/10 Dåligt

crystal

Reste med sin partner
Gillade inte: Renlighet
The first room that I checked into didn’t have working heat. The second room had stains and the sheet curtain was covered in mildew! I called to speak to manager, no one has called me back.
Bodde här 1 natt i november 2022

10/10 Fantastiskt

Quentella

Bodde här 1 natt i november 2022

10/10 Fantastiskt

Ruby

Bodde här 2 nätter i oktober 2022

2/10 Väldigt dåligt

Terence

Reste med familj och småbarn, Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The nastiest dirtiest place to stay bed wear not clean rooms smell like pee mile dew on curtains
Bodde här 1 natt i september 2022