Reception

Recensioner av Hampton Inn & Suites Harvey/New Orleans West Bank

2.5 out of 5

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 495 av 798 recensioner" "
8 - Bra i betyg. 195 av 798 recensioner" "
6 - Okej i betyg. 46 av 798 recensioner" "
4 - Dåligt i betyg. 25 av 798 recensioner" "
2 - Väldigt dåligt i betyg. 37 av 798 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

4/10 Dåligt

Fred

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Inte så bra
Sur personal något fel verkade inte trivas på jobbet frukosten slut innan den äns var över Vet inte vad som gäller med hampton inn i dom södra staterna. Välj annat.
Bodde här 2 nätter i oktober 2019

10/10 Fantastiskt

Anita

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent stay and very clean hotel
Bodde här 2 nätter i maj 2024

4/10 Dåligt

WAEL

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Not all rooms had a microwave and refrigerator
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Terrica

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was very big and very clean
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Pamela

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Stone

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 6 nätter i april 2024

8/10 Bra

Dan

Bodde här 1 natt i april 2024

8/10 Bra

Medrick

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Kelly, Denham Springs

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Expedia does not include information on their website about the $50 deposit for the room needed for accidentals.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Cristina, Keller

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property is clean, and the staffs are super nice and helpful. I would recommend this place. The free breakfast was actually a lot better than any other places we’ve stayed at before.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Kantrice

Gillade: Renlighet
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Andrea

Gillade: Renlighet, personal och service och boendets skick och faciliteter

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Currently undergoing upgrades but nicely appointed and friendly. Quiet and easy access. Great breakfast!!
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Maria

Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

GeorJe

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A little noisy but stay was perfect for the night
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Brad

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

samuel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was staff were extremely polite, courteous and helpful. The rooms were quiet and clean. The fitness center was well kept. I totally enjoyed my 4 day stay!
Bodde här 4 nätter i februari 2024

10/10 Fantastiskt

Makia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was nice, and the staff was very friendly
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Elizabeth

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were very friendly and helpful. Our room was clean and comfortable. We stayed here the night before our cruise. We were able to leave our car here while we were on the cruise.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Russell

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Everything was fantastic
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Erika

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Wendy

Bodde här 1 natt i januari 2024

8/10 Bra

Lindell

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Donavan

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024

4/10 Dåligt

Jimmy

Reste med familjen
Gillade: Personal och service
Not the best experience
This hotel was loud!! Stomping all night long, dogs barking, kids running upstairs for 3 hours straight. Plug ins by bed would not work. Would not recommend staying here.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Lam

Bodde här 1 natt i december 2023

8/10 Bra

Bianca

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The only complaint I have about this hotel is that the drainer in my bathroom was slow, so I had to completely take it out in order to make sure that the water runs. Other than that it was a great day, and the staff was extremely friendly and helpful.
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Toni

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Paul

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023

8/10 Bra

mitchell

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

THANH

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The place is very clean and nice. Staffs were very nice also
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Ahrean

Bodde här 1 natt i november 2023

4/10 Dåligt

Tyneeta

No face towels available had to bathe with hand towels. At nine am limited breakfast available and out of the majority of breakfast items.
Bodde här 1 natt i november 2023
Svar från Amy 14 nov. 2023
Good morning Tyneeta,Please accept our sincerest apologies that you were not completely satisfied with your stay at our Hotel. Unfortunately, we did not meet your expectations. I can assure you that your comments are not taken lightly. Our goal is to address your concerns so that we can ensure this does not happen in the future. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and to have another opportunity to better serve you when your travels bring you back to the New Orleans area.

10/10 Fantastiskt

Morris

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I like that it was quite and clean and the staff was nice
Bodde här 1 natt i november 2023
Svar från Amy 13 nov. 2023
Good morning Morris,With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear we have met your expectations. We appreciate your feedback and look forward to having another opportunity to serve you when your travels bring you back to the New Orleans area!

4/10 Dåligt

Marvis

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The property was under renovation.
Bodde här 4 nätter i november 2023
Svar från Amy 13 nov. 2023
Good morning Mavis,We appreciate you taking the time to leave us valuable feedback and have passed it along to the appropriate Hotel teams to ensure that any inconveniences you may have experienced are corrected moving forward.

10/10 Fantastiskt

Matthew

Bodde här 1 natt i november 2023
Svar från Amy 13 nov. 2023
Good morning Matthew,We are happy to hear that you enjoyed your recent stay at the Hampton Harvey. We appreciate your feedback and look forward to having another opportunity to serve you when your travels bring you back to the New Orleans area!!

4/10 Dåligt

Brad

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
We are big fans of Hampton Inn. This property was a big disappointment. It was off the street. The surrounding are was dirty and felt unsafe. The breakfasts were horrible. Runny eggs, Luke warm, no cream cheese, etc. The afternoon cookies were burnt and stale, not freshly made. Parking was minimal. Way over priced for the area and the condition of the property. Don’t stay her. Find another Hampton or stay at another brand.
Bodde här 4 nätter i oktober 2023
Svar från Amy 24 okt. 2023
Good morning Brad,Please accept our sincerest apologies that you were not completely satisfied with your stay at our Hotel. Unfortunately, we did not meet your expectations. I can assure you that your comments are not taken lightly. Our goal is to address your concerns so that we can ensure this does not happen in the future. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. We would like to regain your trust and to have another opportunity to better serve you when your travels bring you back to the New Orleans area

10/10 Fantastiskt

Tara

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cruise stay perfect!
Amazing customer service, free cruise ship parking and a shuttle to port.
Bodde här 1 natt i oktober 2023
Svar från Amy 24 okt. 2023
Good morning Tara,We are overjoyed to learn that you had an excellent experience during your stay with us at the Hampton Harvey. Thank you for staying with us and we hope that you will choose to stay at the Hampton Harvey again when your travels bring you back to the New Orleans area!

4/10 Dåligt

Mahmune

Gillade inte: Personal och service
Bodde här 3 nätter i oktober 2023
Svar från Joe 20 okt. 2023
I deeply regret that we were unable to meet your expectations with your ratings. It saddens me to inform you that the hotel is currently undergoing renovations. We are working tirelessly to become the best version of ourselves. Please consider visiting us again in January, once the renovations are complete.

2/10 Väldigt dåligt

byron

Bodde här 3 nätter i oktober 2023
Svar från Joe 20 okt. 2023
It seems that our performance fell short during your stay with the renovations. We deeply apologize for any inconvenience caused. Please consider visiting us again in 2024 when the renovations will be complete, and you will be greeted with a brand new look.

10/10 Fantastiskt

Savannah

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ashanti at the front desk was literally our angel! She was so welcoming and made our check-in so easy which we really needed. Meeting her at the front desk of the Hampton Inn after going to the first hotel we booked through Expedia (that shouldn't even be available on Expedia at this point due to crime and even a murder in the parking lot) was seriously a breath of fresh air. We truly needed that. She made our weekend so much better right from the start with her sweet disposition and positivity. She needs a raise!
Bodde här 1 natt i oktober 2023
Svar från Joe 20 okt. 2023
We're really thrilled that our front desk lady was able to assist you and make your stay as amazing as you had hoped. She truly is a one-of-a-kind treasure, and we can't wait for your next visit when we'll have even more exciting things in store for you.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gretna Fest Weekend
The bed was very comfortable. The room was very clean. Friendly staff. Breakfast left alot to be desired. We went eat at ihop across the street. Wanted to stay again Sunday October 8th but was not going to pay 200 something for one night. When i had just paid 200 something for weekned. Other than that. Would definitely stay again just wont eat there.
Bodde här 2 nätter i oktober 2023
Svar från Joe 20 okt. 2023
We appreciate your valuable feedback regarding our hotel and the ongoing renovations. Rest assured, we are fully committed to enhancing your breakfast experience. We are confident that by January, when all the renovations are completed, you can expect a significantly improved breakfast. Thank you for bringing this to our attention and giving us the opportunity to make it even better.

10/10 Fantastiskt

Hugh

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Outstanding Service
This was the best Hotel stay can remember. We were in town for a wedding and your staff went over and above. I can't remember the young lady at the front desk (name started with a K)but she is out standing. I can assure you that if we are ever in the area we will be back.
Bodde här 2 nätter i september 2023
Svar från Joe 20 okt. 2023
Thank you so much for sharing all the details about your fantastic stay with us! We are absolutely thrilled to hear that your wedding was just as incredible. Your feedback about our staff is truly appreciated, and we're so glad to hear that they did an amazing job!

10/10 Fantastiskt

Quentella

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Joe 20 okt. 2023
Thank you for sharing your experience with us. We appreciate your feedback. Hopefully you’re enjoying the new look.

10/10 Fantastiskt

Randy

Bodde här 2 nätter i september 2023
Svar från Joe 20 okt. 2023
Thanks a lot for the amazing stay! We can't wait to have you back, and we'll make sure it's even better than before!

10/10 Fantastiskt

BRAIGHANE AND LAMAR

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Joe 20 okt. 2023
Thanks a lot for giving us 10! Our team is totally dedicated to offering the best service ever, and we can't wait for your next visit.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was amazing . Very comfortable and clean. I would visit again.
Bodde här 2 nätter i september 2023
Svar från Amy 12 sep. 2023
We are happy to hear you and your family enjoyed some of the many great amenities throughout the hotel and hope to see you again when your travels bring you back the to the New Orleans area!

10/10 Fantastiskt

John, Minden

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Kind of hidden away
Bodde här 2 nätter i augusti 2023
Svar från Amy 12 sep. 2023
We are happy to hear you and your family enjoyed some of the many great amenities throughout the hotel and hope to see you again when your travels bring you back the to the New Orleans area!

8/10 Bra

Terry

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i juli 2023
Svar från Amy 12 sep. 2023
We are happy to hear you and your family enjoyed some of the many great amenities throughout the hotel and hope to see you again when your travels bring you back the to the New Orleans area!

10/10 Fantastiskt

Walter

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i juli 2023
Svar från Amy 15 aug. 2023
Thank you for your recent stay with us at the Hampton Harvey. We are happy to hear that you enjoyed your stay with us. We hope to have you as our guest again in the future.