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Recensioner av Le Pavillon New Orleans

4 out of 5
Le Pavillon New Orleans
833 Poydras St, New Orleans, LA

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 581 av 1031 recensioner" "
8 - Bra i betyg. 223 av 1031 recensioner" "
6 - Okej i betyg. 113 av 1031 recensioner" "
4 - Dåligt i betyg. 59 av 1031 recensioner" "
2 - Väldigt dåligt i betyg. 55 av 1031 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

7,6/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Sharon, Mobile

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great atmosphere
Bodde här 3 nätter i april 2024

2/10 Väldigt dåligt

Charles

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
This was the worst hotel experience in many many years. From the TV set that wouldn’t turn off that took two days to get fixed (and two nights sleeping with a blue screen). Only one bath towel provided each day (except for the day when the room wasn’t cleaned at all and we had to use face clothes to dry, an elevator that looked like a freight elevator, phone charger that didn’t work. It was endless. I have stayed several times in this beautiful building. Never again.
Bodde här 5 nätter i april 2024

4/10 Dåligt

Nicole

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
If you want to sleep, don't stay here. Old building and walls are nonexisitant, you hear everything in the next room and in the hall ways. Feels like they took at the renovation funding and invested it into the lobby. Furniture in room is damaged, walls need fresh paint. Bathroom is renovated but not that clean, towel had stains in it.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Steven, Merrimac

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property. We’ll go back without a dog or vehicle- dog cost about $180 and parking about $260 for 5 days. Without them, it was a reasonable stay - I’d highly recommend it!
Bodde här 4 nätter i april 2024

8/10 Bra

Carol, Port Townsend

Reste i grupp
Gillade: Bekvämligheter och boendets skick och faciliteter
Good: beautiful lobby, walkable to major attractions, good location, very comfortable beds. Not so good: a lot of renovation seemed to be going on during our stay and we did not get the $130 tour credit that was listed in our reservation, nobody at the desk seemed to know anything about it. The desk did not answer phone calls when we needed help, so we had to go down to the lobby. No closet in room, so there was nowhere to hang coats, dresses, etc.
Bodde här 5 nätter i april 2024

6/10 Okej

Lisa

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
The room was comfortable and quiet. Bathroom was weird. We thought the hot water wasn't working but turns out you put it to COLD when you want HOT, and to HOT when you want COLD. ? maybe they should fix this since new people are checking in all the time and don't know this. Also maintenance was slow to respond with the requests we had. Gym/lobby bathrooms were out of order and there's a lot of construction and noise going on in lobby. No food at the bar. No coffee to be found in the hotel except for k-cups in your room and they charge you for water which is my pet peeve. Also, they charge $23 per night for a "Historical Fee" which I didn't know about until check in. I thought this hotel was going to be more economical but with all the water charges and other fees it was not a deal and not worth the other inconveniences.
Bodde här 3 nätter i april 2024

6/10 Okej

jasmine

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
3 stars because the room was nice. We spoke to hotel staff about arriving after hours. We were told there would be a note, a map and a key upon arrival. The note said our room number was 20. There was NO map or instructions as to how to get to the room. This is at midnight with my 8 month old (sleeping) baby. My partner wandered around the property for 20 mins looking for room 20 but never found it. We called the after hours number, no one answered so we left a message. NO ONE EVER CALLED US BACK. EVER. some random lady staying there helped us find the property ACROSS the street that had the rest of the rooms in it. Got to our room after 45 mins of looking for room. I wouldn’t have even left this review if someone had called us back.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

kimberly, Benton

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Older hotel with lots of cool character. Able to walk to attractions but it is a bit far.
Bodde här 4 nätter i februari 2024

10/10 Fantastiskt

MARYTE

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place
Bodde här 2 nätter i december 2023

8/10 Bra

Lamont

Gillade: Renlighet och boendets skick och faciliteter
The decor was opulent. There was no pool and rooftop acess. They were doing a lot of maintenance. This is good they are updating and maintaining. However, it was cumbersome maneuvering the elevator. I thibk I will stay again.
Bodde här 5 nätter i april 2024

8/10 Bra

Rachel

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Le Pavillion is one of the Grand Dames of New Orleans: a vast and gorgeous marble lobby adorned with enormous chandeliers leads to deep red tufted sofas in the newly renovated bar and lounge. Rooms are well appointed and in good condition. Staying in the central business district is much quieter and calm than the French quarter which is only a few minutes walk from the hotel. The neighborhood has plenty of restaurant offerings too. My only complaint is that we went without a tv for a full day because they were upgrading the AV systems and ran into technical difficulties. And I do wish they would reopen the rooftop pool.
Bodde här 1 natt i april 2024

8/10 Bra

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was wonderful love the staff
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Becky

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Although going through some light remodeling and a merger, everything was still clean and staff was amazing.
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

April

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Hailey

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved it!
Bodde här 3 nätter i april 2024

6/10 Okej

Doreen

Reste med sin partner
Gillade: Bekvämligheter
When housekeeping came they didn’t change the sheets when they made the bed up and my phone didn’t work the whole stay so I had to go down to the front desk whenever I needed something I got stuck on the elevator nobody was aware of it after 20 mins the door opened
Bodde här 4 nätter i april 2024
Svar från Markell J. 24 apr. 2024
Good Evening Doreen!I do apologize for the issues you experienced during your recent stay with us. I will reach out to our Housekeeping Management team in regards to the cleanliness issues you experienced. I also apologize for the expeience with the elevators, I will alert our Engineering department to investigate the matteras well. Please feel free to reach out to us at any time, we would be happy to assist.

8/10 Bra

Mark, Raleigh

Gillade: Renlighet och personal och service
I visited the hotel when it wasn't exactly at its best. The kitchen was being refurbished, making restaurants mandatory; the gym was being refurbished, so that option was out; the water in the entire hotel was turned off at 11am on Tuesday for a maintenance issue potentially for up to 4 hours but fortunately less; and the provided hair dryer didn't work in the bathroom outlet and had to be used in the main room area (test/reset buttons had no effect on the outlet). Under normal circumstances, I would have rated the hotel highly in all categories, but happened to show up when the warp drive was down and there were some gaping holes in the hull.
Bodde här 3 nätter i april 2024

6/10 Okej

Reginald Allen

Reste med sin partner
Gillade: Renlighet
The male staff were unfriendly and rude at check in. I wouldn’t stay there again
Bodde här 1 natt i mars 2024

8/10 Bra

Trudie

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This was our 3rd stay at Le Pavilion. Our first was pre Katrina and the second several years later. Returning this time we saw many changes, some in progress. One of the things we loved previously was the decor and appointments from years gone by. There had been a beautiful historic bar which is now gone, and the room furnishings are glass and chrome. Apparently our lovely boutique hotel is becoming a Marriott. While I understand that furnishings need to be replaced or refurbished, why must they be 20th century modern? The desk staff is great. The hotel is very clean, but housekeeping neglected to make up the room and give us clean towels one day. We did get some money refunded. We didn’t use the dining room; it opened while we were there. There was drywall work being done which didn’t seem to interfere with our stay
Bodde här 5 nätter i april 2024

6/10 Okej

Gary

Reste i grupp, Reste med familjen
Gillade: Bekvämligheter
Gillade inte: Personal och service
Housekeeping staff terrible. 2 out of 4 nights they failed to clean the room, throw out trash and replace towels. Do not stay here unless they restaff housekeeping personnel
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Alex

Bodde här 1 natt i april 2024

10/10 Fantastiskt

JESSICA, Houston

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Had a nice stay!
Bodde här 2 nätter i mars 2024

8/10 Bra

Ted

Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Marquita

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the location! Beautiful hotel. I would definitely stay at this property again.
Bodde här 4 nätter i februari 2024

10/10 Fantastiskt

Laura

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful clean space. Staff was kind, professional. Room was larger than expected. Bed was very comfortable. Minor street noise. Strong water pressure in shower. Overall top notch. I will stay again.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Jimmy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean, very nice staff
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Harold L

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Christina, Salem

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful location for access to dining and walkable to Bourbon street.
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Grant

Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Jessica

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Cannot recommend Le Pavillon enough. Gorgeous hotel, very clean rooms, fantastic location. Front desk staff were very nice. Would stay here again!
Bodde här 3 nätter i mars 2024

4/10 Dåligt

James

Reste i grupp, Affärsresenär, Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Our reservation was not correct, and we had to move rooms to try and get something that would accommodate our group. Yes, they worked with us, and I was happy about that, but the errors were not good. Thanks to CeCe for doing all she could! Still, I do not know if the charges are correct and have not been pleased with the communication from the hotel. The hotel is also under renovation right now! Entire halls were closed off while they do the renovation, and we would regularly hear saws and hammering during our stay. The hotel is also located on a main street and traffic noise was rather bad. We also noticed things being dirty, with used towels in "clean" rooms, and leaking toilets. We actually moved a trash can under the side of the toilet to catch the water from of the tank each time we flushed it! It was a neat and historic hotel, but I don't think I would recommend it to others.
Bodde här 5 nätter i mars 2024

10/10 Fantastiskt

Jesse, Bradenton

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice place and convenient for getting to everything.
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Linda

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were extremely professional, flexible, thoughtful, polite, and competent. Disappointed in lack of signage in the bathroom encouraging towel reuse. Otherwise excellent.
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Jeanarsy

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was great, helpful and kind. They kept the hotel clean and there was always someone available.
Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

Philip

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed my stay
Bodde här 3 nätter i mars 2024

8/10 Bra

Yusuke

Gillade: Renlighet och personal och service
Bodde här 6 nätter i mars 2024

10/10 Fantastiskt

Andrew

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i mars 2024

10/10 Fantastiskt

JASON

Bodde här 1 natt i mars 2024

6/10 Okej

Karen

Reste i grupp, Reste med familjen
Gillade: Renlighet
Not what it used to be. Change in ownership. Will not stay there again.
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Angie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have stayed at this property several times. I absolutely love this place! It is always clean and they are always making improvements. This is one of my favorite places to stay!
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is Historic and elegant with PBJ's in lobby for quests coming in from a long day. The breakfast has healthy choices.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Anthony

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was great accomodation and convenient to everything. Staff friendly and breakfast excellent at reasonable price. Would stay again for sure. Only slight negative the pricing for parking $51 a bit steep compared to other hotels in the area. However that would not deter me from staying again.
Bodde här 3 nätter i mars 2024

6/10 Okej

Jenna

Gillade inte: Personal och service och boendets skick och faciliteter
The pictures are very deceiving in the hotel is very run down the bar looks nothing like the picture bar there's no study or book room like it shows there's no pool like it shows online it was shut down five years ago

8/10 Bra

Carlos

Bodde här 2 nätter i mars 2024

6/10 Okej

Elias

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

Lisa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the beautiful esthetics! Staff was very accommodating and friendly. Great to have a place that keeps with tradition serving PB and J sandwiches! Definitely will be back.
Bodde här 3 nätter i mars 2024

2/10 Väldigt dåligt

Leonard

Reste med familjen
Awake all night because college age kids were allowed to misbehave and shout all night in the hallways
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Jean

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Renovation going on in the bar. Endlessly! Needs to be done!!!!
Bodde här 1 natt i februari 2024

8/10 Bra

Jessie

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel, staff was super friendly we did have an issue with our sink draining but other than that it was good. The pizza downstairs is awesome!
Bodde här 2 nätter i februari 2024