Exteriör

Recensioner av Microtel Inn & Suites by Wyndham Pearl River/Slidell

2.5 out of 5
Microtel Inn & Suites by Wyndham Pearl River/Slidell
63537 Highway 1090, Pearl River, LA

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 416 av 1001 recensioner" "
8 - Bra i betyg. 292 av 1001 recensioner" "
6 - Okej i betyg. 125 av 1001 recensioner" "
4 - Dåligt i betyg. 73 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 95 av 1001 recensioner" "

8,0/10

Renlighet

8,4/10

Personal och service

7,6/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2019
Svar från Amy M 19 aug. 2019
Thank you for taking the time to review our property.

10/10 Fantastiskt

David, Woodbury

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was absolutely fantastic!
Bodde här 4 nätter i april 2024
Svar från Microtel Inn & Suites Pearl River 24 apr. 2024
Wow! What a great compliment to our staff! We are so glad that we made a great impression and that you had a good stay with us. We hope to see you on future travels!

10/10 Fantastiskt

Rebecca

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Only complaint is they have thin walls. Very friendly staff. The walk in shower with shower bench was perfect for a wheelchair user who can not stand/walk.
Bodde här 4 nätter i mars 2024
Svar från Microtel Inn & Suites 29 mars 2024
Thank you for sharing your feedback with us. We are glad to hear that our staff made such a great impression and how well the shower worked for you. We hope that we get see you again on future travels.

6/10 Okej

Alicia

Affärsresenär
Rooms are very small
Bodde här 4 nätter i mars 2024
Svar från General Manager 25 mars 2024
Thank you for taking the time to share your feedback with us. We are sorry that we did not meet expectations and will continue to work hard to improve wherever possible to ensure our guests satisfaction.

10/10 Fantastiskt

Steven

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and quiet. Safe neighborhood.
Bodde här 1 natt i mars 2024
Svar från Microtel Inn & Suites 23 mars 2024
Thank you for taking the time to share your feedback with us. We are so glad we could offer an outstanding stay for you and hope that we get the opportunity to do so again in the future. We wish you safe travels.

10/10 Fantastiskt

Ivan

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff very friendly and welcoming
Bodde här 1 natt i mars 2024
Svar från Microtel Pearl River 13 mars 2024
Thank you! We are glad we were able to make such a great impression and take care of your during your travels. We hope to get the opportunity to serve you again!

10/10 Fantastiskt

Albaro

Bodde här 1 natt i mars 2024
Svar från Microtel Inn & Suites 30 mars 2024
Thank you! We are happy to see you enjoyed your stay and hope to see you again!

10/10 Fantastiskt

Allen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff
Bodde här 2 nätter i februari 2024
Svar från Microtel Inn & Suites Pearl River 1 mars 2024
Thank you for your kind words! We are glad we made such a great impression and hope to see you again.

10/10 Fantastiskt

Kathleen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Microtel Inn & Suites Staff 19 feb. 2024
Thank you! We are glad to see you enjoyed your stay.

10/10 Fantastiskt

Luis Lauro

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Está muy bien
Bodde här 1 natt i februari 2024
Svar från Microtel Inn & Suites Pearl River 14 feb. 2024
We are so glad you enjoyed your stay! Thank you for your kind review.

10/10 Fantastiskt

Juliana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från General Manager 24 jan. 2024
Thank you for such great feedback. We are so happy to see you enjoyed your stay with us. We hope you had safe travels and that we get the opportunity to serve you again on future travels.

2/10 Väldigt dåligt

Jose

Reste med familj och småbarn, Reste med familjen, Reste med husdjur
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The elevator smelling weed and the rooms has the toilet dirty
Bodde här 1 natt i januari 2024
Svar från General Manager 15 jan. 2024
Dear Jose, Thank you for taking the time to share your feedback with us. We are so very sorry that your stay with us did not meet expectations. We are sorry to hear about the weed smell in the elevator and the dirty toilet in your room. We will continue to work to identify and stop anyone who is smoking in our hotel since this is against our hotel policy and we know it disturbs our other guests. We have reviewed the issue with the dirty toilet with our housekeeping staff to ensure that this does not happen again.

10/10 Fantastiskt

Charles

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från General Manager 8 jan. 2024
Thank you for sharing such a great review. We will share this with our staff who I am sure will be encouraged.

4/10 Dåligt

Cameron

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från General Manager 8 jan. 2024
Thank you for taking the time to share your feedback on your recent stay. We are so sorry to see that we did not meet expectations and will review this with our staff to work on improvements.

6/10 Okej

Patrick

Reste med sin partner
Gillade inte: Bekvämligheter
Bodde här 3 nätter i december 2023
Svar från General Manager 8 jan. 2024
Thank you for taking the time to share your feedback with us regarding your stay. We are sorry to see that we did not quite live up to expectations and will review with our staff for improvements.

10/10 Fantastiskt

Vickie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Microtel Inn & Suites Pearl River 4 jan. 2024
Thank you! We are so glad you enjoyed your stay and hope you have a great 2024.

8/10 Bra

Jose Rosario

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is very nice and clean. My only problem is that I could easily hear noises from the room next to mine, which kept me from getting a good sleep.
Bodde här 1 natt i december 2023
Svar från General Manager 20 dec. 2023
Thank you for your feedback. We are glad to hear we made such a good impression and sorry to hear about the noise issue during your stay. We will share your comments with our management as we are always working to improve whenever possible.

8/10 Bra

Alexus

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room & bed are very small. Not to mention slightly creepy
Svar från Microtel Inn & Suites Pearl River 8 feb. 2024
Thank you for sharing your feedback. We are sorry to hear that your experience was not as good as it could have been.

8/10 Bra

Jason

Affärsresenär
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
The staff was very nice and my wife upgraded me to a queen size Suite 205. The room was nice, but there was a dead roach on my bathroom floor. Everything else was fine.
Bodde här 1 natt i december 2023
Svar från General Manager 6 dec. 2023
Dear Jason, Thank you for sharing your feedback with us. I am glad the staff made such a great impression. I am truly sorry regarding the dead roach and will share with my cleaning staff as a reminder to be vigilant when cleaning! On a positive note, I am also glad to see our regular pest control measures are working!

6/10 Okej

Ankit, HILLSBOROUGH

Reste med sin partner
Gillade: Personal och service
The room can get some upgrades to appliances like a modern microwave and refrigerator. Nothing wrong with the beds, I just don't like huge mirrors as headboards. It makes it inconvenient to sit write up resting on the headboard.
Bodde här 3 nätter i november 2023
Svar från Microtel Inn & Suites Pearl River 30 nov. 2023
Thank you for taking the time to share your feedback regarding your recent stay. I am sorry that we were unable to rate a better score but appreciate your comments and will share this with our management as we are always working to do better!

10/10 Fantastiskt

Charles

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The quietness
Bodde här 1 natt i november 2023
Svar från General Manager 28 nov. 2023
Thank you for taking the time to share your feedback with us. We are so happy to see you enjoyed your stay and hope we can serve you again on future travels.

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Short visit
Very good
Bodde här 1 natt i november 2023
Svar från Microtel Inn & Suites Pearl River 22 nov. 2023
Thank you. We are glad you enjoyed your stay and hope you have a wonderful holiday season.

10/10 Fantastiskt

William

Bodde här 1 natt i november 2023
Svar från Microtel Inn & Suites Pearl River 28 nov. 2023
Thank you! We are glad you enjoyed your stay and hope to see you again.

10/10 Fantastiskt

Charles

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Microtel Inn & Suites Pearl River 3 nov. 2023
Thank you for such a great rating! We are so glad that you enjoyed your stay and hope to see you again.

10/10 Fantastiskt

Germaine

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Was great. Everyone was so nice.
Bodde här 3 nätter i oktober 2023
Svar från Microtel Inn & Suites Pearl River 31 okt. 2023
Thank you! We are so glad you enjoyed your stay and hope to see you again!

10/10 Fantastiskt

Derek

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was friendly and provided me with all the necessary information I needed .
Bodde här 1 natt i oktober 2023
Svar från Microtel Inn & Suites Pearl River 27 okt. 2023
Thank you for your kind review and we are so happy to hear that our staff made such a great impression. Our staff will be encouraged by your compliments.

6/10 Okej

Mark

Gillade: Renlighet och boendets skick och faciliteter
Surprisingly clean considering the rural location; beds were comfortable with good pillows!!
Bodde här 1 natt i oktober 2023
Svar från General Manager 25 okt. 2023
Thank you for taking time to share your feedback with us. We are glad that we were able to surprise you in such a nice way. We work hard to keep our property clean and friendly! We hope to see you again.

10/10 Fantastiskt

Carlos

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tks Nikki!
Service was great. Tks Nikki! Breakfast was good. Overall great stay no issues.
Bodde här 1 natt i oktober 2023
Svar från General Manager 25 okt. 2023
Thank you! We are glad you had such a great experience and will share your compliments with our staff, and Nikki! We hope to see you again!

10/10 Fantastiskt

Pam

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Well kept property. Room and linens clean. Beds comfortable to sleep in. Staff very friendly and helpful. The breakfast hostess during my stay was outstanding. Will stay there again if needed.
Bodde här 2 nätter i oktober 2023
Svar från General Manager 28 okt. 2023
Thank you for your kind review. We are so glad to hear that we made such a great impression and our staff will be encouraged by your comments. We hope to get the opportunity to serve you again on future travels.

10/10 Fantastiskt

Carly

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Microtel Inn & Suites Pearl River 10 okt. 2023
Thank you! We are so glad to see you enjoyed your stay and hope we get the opportunity to serve you again.

4/10 Dåligt

Meghan

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
The only positive of this hotel is the service. The gentleman who checked us in last night and the lady working at breakfast this morning took helpful to a whole new level. They were wonderful. The negatives…The window seat in the room and almost all of the towels had stains. The walls were super thin and people were partying most of the night so we didn’t get much sleep. When we tried to call the front desk to ask them to deal with the noise, the room phone didn’t work. My husband had to call from his cell.
Bodde här 1 natt i oktober 2023
Svar från General Manager 10 okt. 2023
Thank you for taking the time to share your feedback with us. I am glad to hear that our staff made such a great customer service impression but truly sorry for the issues you experienced during your stay. We are reviewing these issues with our cleaning staff and taking care of fixing the telephone. Again, we are so sorry your stay did not live up to expectations and want you to know that your feedback is important to us and we work to ensure all our guests have a great stay with us.

4/10 Dåligt

Shaun

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Could be better.
Check in was great. Guy at desk was great. We booked a queen bed. Definitely was not a queen. It was probably the size of a full. It was very miserable and the pillows are so full you might as well sleep sitting up. I will not be back for this reason. Still in pain. Lol.
Bodde här 1 natt i oktober 2023
Svar från Microtel Inn & Suites Pearl River 10 okt. 2023
Thank you for sharing your thoughts and comments with us. We are glad to hear our customer service was good but sorry to hear of your discomfort with the bed and pillows during your stay. We hope that you are feeling better!

10/10 Fantastiskt

Jimmy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Microtel Inn & Suites Pearl River 5 okt. 2023
Thank you for your feedback, we are glad to see you enjoyed your stay!

10/10 Fantastiskt

Reba

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel with clean rooms. Staff very friendly and helpful. During my 2 day stay; the 3rd floor hall needed to be vacuumed and vending machine didn't work. Early mornings; several staff members in lobby and breakfast area complaining amongst themselves and fixing/eating breakfast with hotel guest. Hotel needs a separate area for staff to congregate and eat.
Bodde här 2 nätter i september 2023
Svar från General Manager 5 okt. 2023
Thank you for taking the time to share your feedback regarding your recent stay and for your comments/suggestions. We are sorry to hear of the 3rd floor issues and have addressed that! We will also share your review with our staff as we work to ensure our guests have a 100% satisfying stay.

10/10 Fantastiskt

Susan

Bodde här 1 natt i september 2023
Svar från Microtel Inn & Suites Staff 13 okt. 2023
Thank you!

6/10 Okej

Deborah

Reste med sin partner
Gillade inte: Personal och service
No towels and what we did have was taken out of the room the first day. Not except-able I use my towels all week when I stay with your facility.
Bodde här 4 nätter i september 2023
Svar från General Manager 20 sep. 2023
Thank you for taking the time to share your feedback with us regarding you recent stay. I am so sorry to hear of the issues with the towels and have already taken this opportunity to review this with my housekeeping staff. Please rest assured this has been addressed so that it will not happen again.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Quick getaway
Enjoyed my stay
Bodde här 1 natt i augusti 2023
Svar från Microtel Inn & Suites Staff 28 aug. 2023
Thank you, we are so glad you enjoyed your stay!

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2023
Svar från Microtel Inn & Suites Pearl River 23 aug. 2023
Thank you, we are glad to see you enjoyed your stay and hope we get the opportunity to serve you again.

10/10 Fantastiskt

Robert

Gillade: Personal och service och boendets skick och faciliteter
Hallway rugs very dirty. Room okay. Had to ask for shampoo and othe item usually supplied. AC not working right.
Bodde här 2 nätter i augusti 2023
Svar från General Manager 16 aug. 2023
Dear Robert, Thank you for sharing your feedback with us and I am so sorry for the issues you experienced during your stay. I appreciate you letting us know about the A/C and we will fix that issue right away. I will speak to the housekeeping staff as they should not be missing any of the ammenities in the rooms when they clean them and this oversight is not acceptable.

8/10 Bra

Sandra

Gillade: Personal och service och bekvämligheter
I never give 5 stars bc I feel there is always grounds for improvement. Only complaint I had was how poorly the furniture and chairs were kept they were so stained. As for the employee by the named Nikki she was excellent, and a very dedicated employee
Bodde här 1 natt i augusti 2023
Svar från Rickie 17 aug. 2023
Thank you for taking the time to give us a review . we appreciate all of your feed back . ill be sure to let the staff know how much you enjoyed your stay. we are looking forward to having you back soon

2/10 Väldigt dåligt

Miranda

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
smell of cigarettes at front door entryway, hair on sheets, stains on bed cover, unable to adjust cooling temps
Bodde här 1 natt i juli 2023
Svar från Microtel Pearl River 8 aug. 2023
Dear Miranda, We are so sorry to hear of all the issues you experienced during your stay. Please know that your feedback is important to us and we are reviewing with our staff to ensure this is taken care of.

8/10 Bra

Lelanda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property looked so much better in person than it did online and the staff was very helpful and friendly.
Bodde här 2 nätter i juli 2023
Svar från Microtel Inn & Suites Pearl River 2 aug. 2023
Thank you for your kind comments. We are glad you enjoyed your stay and will share your compliments with our staff. We hope to see you again!

10/10 Fantastiskt

Roseann

Reste med familj och småbarn, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I would stay again just to interact with the desk staff. Nikki was absolutely a joy. We had several family members and a newborn baby so we gathered in the lobby to play games and scrapbook and Nikki was always there with a smile and getting us paper, pens, scissors, whatever we needed. The morning staff was so helpful with our dog. We really enjoyed the drive-up daiquiri at the connecting property (we walked there). We will definitely stay there again on our next trip to Pearl River.
Bodde här 3 nätter i juli 2023
Svar från General Manager 2 aug. 2023
We are so happy to hear you enjoyed your stay! Congratulations on the newest family member! Thank you for your kind review and we will be sure to share your compliments with our staff, especially Nikki who made such a great impression. We hope to see you again!

10/10 Fantastiskt

JESSICA

Reste med familjen, Reste med husdjur
Gillade: Personal och service
After having a very bad day Nikki the front desk receptionist made her day a lot better she made accommodations and understood our needs
Bodde här 2 nätter i juli 2023
Svar från Microtel Pearl River 24 juli 2023
Thank you for such kind words. We are so glad that Nikki was able to make your day a little better and we will share your compliments with her.

8/10 Bra

kevin

Affärsresenär
Bodde här 2 nätter i juli 2023
Svar från Microtel Pearl River 24 juli 2023
Thank you! We hope to see you again

4/10 Dåligt

Jeramire, Covington

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Staff was awesome, the room above us sounded like they were remolding all night, furniture being drug across the floor and loud banging all night
Bodde här 1 natt i juli 2023
Svar från Microtel Pearl River 24 juli 2023
Thank you for sharing your feedback regarding your stay. We are so sorry to hear of the noise issues you experienced during your stay. We want our guests to have a great experience when they are here, please be sure to let any of our staff know at any time of day or night if you have any issues so we can take care of it right away.

10/10 Fantastiskt

Norma

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juli 2023
Svar från Microtel Inn & Suites Pearl River 18 juli 2023
Thank you! We are glad to see you enjoyed your stay.

10/10 Fantastiskt

Anthony

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juli 2023
Svar från General Manager 13 juli 2023
Thank you for your kind review. We are glad you enjoyed your stay and hope to see you again.

8/10 Bra

DAVID

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från Microtel Inn & Suites Pearl River 5 juli 2023
Thank you for taking the time to share your feedback regarding your recent stay. We are glad to see you enjoyed your stay overall.

10/10 Fantastiskt

Raymie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
worth the stay
Stayed over night while traveling, Staff couldn't have been any nicer . The room was a bit small for the price , but had everything one would need for a overnight stay . Room was clean and neat , shower was everything one would want . I Would stay again if in the area.
Bodde här 1 natt i juli 2023
Svar från General Manager 3 juli 2023
Thank you so much for this amazing review! We are so happy to hear you enjoyed your stay and that the staff made such a great impression! We will share your compliments with the staff and hope to see you again some time!