Entréinterör

Recensioner av Q&C Hotel and Bar, New Orleans, Autograph Collection

3.5 out of 5

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 633 av 1002 recensioner" "
8 - Bra i betyg. 244 av 1002 recensioner" "
6 - Okej i betyg. 65 av 1002 recensioner" "
4 - Dåligt i betyg. 38 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 22 av 1002 recensioner" "

9,2/10

Renlighet

9,4/10

Personal och service

8,6/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Lisa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice hotel. Close to everything snd great service from staff.
Bodde här 2 nätter i juni 2017

10/10 Fantastiskt

Hans, Göteborg

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Blues o jazz
En av de bästa weekend resor vi gjort

8/10 Bra

Pär

Gillade: Personal och service

6/10 Okej

christopher

Gillade: Renlighet och personal och service
This building is older and I did not have hot water on three out of four mornings. Maintenance was able to get it going one morning and I was in too much of a hurry to wait for that on the other two days. I reported it though and the front desk lowered my bill. So there are problems associated with the older building but everyone is aware and does their best to deal with it.
Bodde här 4 nätter i april 2024
Svar från Josh 23 apr. 2024
Thank you for the wonderful feedback and insight to your stay with us. We truly appreciate your business and hearing from you about the quirks of our hotel.

10/10 Fantastiskt

Line

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great Location and quiet
Bodde här 1 natt i april 2024
Svar från Josh 23 apr. 2024
Thank you for such a wonderful rating, we truly appreciate you staying with us.

10/10 Fantastiskt

Meredith

Gillade: Renlighet och boendets skick och faciliteter
Nice quaint hotel room. Convenient to everything we were there for. New Orleans vibe with friendly staff. Really enjoyed the breakfast too.
Bodde här 1 natt i april 2024
Svar från Josh 17 apr. 2024
Thank you for such a wonderful review, we are so glad that you had a wonderful time at our hotel.

10/10 Fantastiskt

Parvatee

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A beautiful hotel that was clean and comfortable. The staff were very accommodating.
Bodde här 2 nätter i april 2024
Svar från Josh 10 apr. 2024
What a truly beautiful review. We are so happy that you had a wonderful time at our hotel. Hope to see you again.

10/10 Fantastiskt

Lyssa

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Clean, quiet, and comfortable. The staff were excellent particularly Christine, the manager who helped us with check-in. The location is very convenient and while the room was on the small side, it was planned well enough that we were comfortable. Given the very reasonable price of the hotel, we were very pleased with our stay. The building is close enough to the French quarter to walk and there are lots of really good restaurants very close. There was random construction around the hotel, but wee didn’t hear anything in our 8th floor room.
Bodde här 3 nätter i mars 2024
Svar från Josh 3 apr. 2024
What a wonderful review. We are so happy that Christina was able to start your stay with us off right. Thank you for sharing your experience with us and we look forward to welcoming you back in the future.

10/10 Fantastiskt

Alba, MEXICO CITY

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and nice design
Bodde här 3 nätter i mars 2024
Svar från Josh 3 apr. 2024
Thank you for ranking us a high ranking. We are happy to hear that you enjoyed your stay.

10/10 Fantastiskt

Ralph

Bodde här 2 nätter i mars 2024
Svar från Josh 9 apr. 2024
Thank you for such a wonderful ranking.

10/10 Fantastiskt

Richard

Bodde här 3 nätter i februari 2024
Svar från Josh 21 mars 2024
Thank you for such a great ranking on you previous stay with us. Come see us again soon.

6/10 Okej

Gregory

Gillade: Personal och service
Gillade inte: Renlighet
Svar från Josh 1 mars 2024
Thank you for taking the time to share your rating with us. Hope to turn that to a 5 one day

10/10 Fantastiskt

kandice

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Arrived earlier than expected on Mardi Gras DAY!!. Front desk clerk was very nice & helpful. Check in & out was immediate. Valet was a breeze as well. Bed was super comfy. In very convenient location of all things NEW ORLEANS! Awesome stay. Will definitely stay again.
Bodde här 1 natt i februari 2024
Svar från Josh 20 feb. 2024
We are so glad that you had a great Mardi Gras and we could add to that. Looking forward to your return.

10/10 Fantastiskt

robin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It's in a very convenient area in the middle of everything
Bodde här 3 nätter i februari 2024
Svar från Josh 15 feb. 2024
Thank you for such great feedback and a wonderful score.

10/10 Fantastiskt

Robin, destrehan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pleasure checking in. Room was very nice but small. Served us well because we just slept there during Mardi Gras.
Bodde här 2 nätter i februari 2024
Svar från Josh 15 feb. 2024
Thank you for sharing your stay with us, we hope that you had a wonderful Mardi Gras.

4/10 Dåligt

Steven

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The staff was excellent very helpful. The rooms need some attention especially the flooring. If you want a decent shower you better stay somewhere else. I stayed there three nights and got one hot shower. My husband got no hot shower. The bathrooms are very small. There was nothing to grab on too if you slip. Nothing! It is slippery in the shower and floor if it gets wet. The staff were wonderful and nice.
Bodde här 3 nätter i februari 2024
Svar från Josh 7 feb. 2024
This is such a wonderful and insightful review. Thank you for the kind words about the staff and the experience you had while staying with us. We are sorry to hear that there were issues with the hot water and will bring this to the engineering team. The feedback about the floors is such wonderful feedback and we will address this. Thank you again for the taking the time to share your experience and we are sad to see that we missed the mark this time.

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location
Had an excellent stay. The hotel is fashionable with a super friendly and helpful staff. Parking was easily accessible with standard city rates. The location was very centrally located to drinking, dining and the French Quarter.
Bodde här 2 nätter i januari 2024
Svar från Josh 7 feb. 2024
What a great review, thank you for the kind words and we are thrilled that you had a wonderful time while in New Orleans.

10/10 Fantastiskt

Richard

Bodde här 1 natt i januari 2024
Svar från Josh 7 feb. 2024
Thank you for the wonderful rating.

10/10 Fantastiskt

Timothy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not your standard franchise hotel
I love this place, there is an old-school charm to it, not your standard cookie-cutter franchise. Along with that charm does come a few quirks. We found it difficult to keep the room at a comfortable temperature, and the bedding could use a bit of updating (doesn't quite fit the bed) Aside from that this place has character. Craig is an awesome bartender and the food was terrific!
Bodde här 3 nätter i januari 2024
Svar från Josh 7 feb. 2024
This is such a great review and of someone who understands the vibe of our hotel. We are thrilled that you enjoyed your stay with us and hope to see you again soon. Thank you for the great feedback as well. We will tell Craig you said he is awesome.

10/10 Fantastiskt

scott

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i januari 2024
Svar från Josh 7 feb. 2024
Thank you for such a wonderful rating.

10/10 Fantastiskt

scott

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Josh 7 feb. 2024
Thank you for such a great rating.

8/10 Bra

Martin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Set in more of a business area the hotel is quiet as it’s hidden from all New Orleans action. We did like that but some people won’t and the lack of dining options in this area means a further walk to other places.
Bodde här 3 nätter i december 2023
Svar från Josh 7 feb. 2024
Thank you for such wonderful feedback. True we are bit out of the quarter which can be great as in noise is better, however it is just a stone throw walk into the quarter. We hope that you had a wonderful time in New Orleans.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice but noisy
Staff was friendly, service was great. Room was very clean, just small. Very noisy at night, lots of street traffic noice and light from around window and under door was bright.
Bodde här 1 natt i januari 2024
Svar från Josh 7 feb. 2024
Thank you for the great feedback. We hope that you had a wonderful time in New Orleans.

10/10 Fantastiskt

Carolyn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We like this facility, it's on our top 5 for New Orleans. Parking is great and we can walk to the Dome or Bourbon.
Bodde här 1 natt i december 2023
Svar från Josh 7 feb. 2024
We love that we are on your top 5! Come see us anythime.

8/10 Bra

Scott

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från Josh 7 feb. 2024
Thank you for taking the time to rate us.

4/10 Dåligt

ASHLEY

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Thr pictures of this hotel Was deceiving. Room was very small. No bathroom Space. Very disappointed. I felt like a college student in a small dorm.
Bodde här 1 natt i december 2023
Svar från Josh 7 feb. 2024
Thank you for the feedback and we are very sorry to hear that you did not enjoy your stay with us. We do have a few rooms that are on the smaller side of the building and definitely don't want to deceive anyone. We would love the opportunity to make it up to you next time you are in New Orleans.

10/10 Fantastiskt

Edith

Bodde här 1 natt i december 2023
Svar från Josh 7 feb. 2024
Thank you for such a great rating.

10/10 Fantastiskt

Alex

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and staff was excellent
Bodde här 1 natt i december 2023
Svar från Josh 7 feb. 2024
Thank you for such a great and high rating.

10/10 Fantastiskt

Tyler

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Christina Shackelford 24 dec. 2023
Dear Tyler,On behalf of the entire hotel team, I want to thank you for sharing about positive experience at the Q&C Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Christina ShackelfordFront Office ManagerQ and C Hotel and Bar

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was pretty quiet for being in downtown. The location was convenient and we enjoyed our stay. A few things could be improved, but overall it was a great weekend.
Bodde här 3 nätter i december 2023
Svar från Christina Shackelford 24 dec. 2023
Dear Who it may Concern,Thank you for taking the time to share your thoughts regarding not meeting your expectations at Q&C Hotel. I appreciate you bringing it to our attention. I will share your message with the management team.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Christina ShackelfordFront Office ManagerQ and C Hotel and Bar

10/10 Fantastiskt

Katie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent location. Room was very clean and comfortable. Staff was excellent. Definitely recommend!
Bodde här 3 nätter i december 2023
Svar från Christina Shackelford 24 dec. 2023
Dear Katie,On behalf of the entire hotel team, I want to thank you for sharing about positive experience at the Q&C Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Christina ShackelfordFront Office ManagerQ and C Hotel and Bar

4/10 Dåligt

Cynthia Maria

Reste med sin partner
Gillade inte: Renlighet
El baño es diminuto. Nos tocó la TV de lado de la cama y así no era la foto que aparecía en expedia. Y el colchón es de muy baja calidad, tenia un hoyo en el centro, no hay alfombra en el piso y estaba helado el piso. Un dia nos hicieron la limpieza a las 6 pm y es un horario no practico puesto que estabamos descansando. Lo unico bueno del hotel es la ubicación y el horario del bar y cocina.
Bodde här 4 nätter i november 2023
Svar från Q&C Hotel/Bar 16 nov. 2023
Lamentamos que no haya tenido una buena estadía con nosotros, ya que siempre queremos que nuestros huéspedes disfruten su estadía en Nueva Orleans y estamos decepcionados de haberlo decepcionado. Gracias por los comentarios.

6/10 Okej

Deborah

Bodde här 1 natt i november 2023
Svar från Q&C Hotel/Bar 16 nov. 2023
Thank you for the rating.

8/10 Bra

Zachary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great facility, only thing front desk people looked lost. Check in was a long process.
Bodde här 1 natt i november 2023
Svar från Q&C Hotel/Bar 13 nov. 2023
Thank you for a wonderful review, we apologize that check in was not a smooth process, we have a new team and they want to make sure they are getting it perfect for you at check in. Thank you for the understanding and hope to see you again soon.

10/10 Fantastiskt

Donald

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023
Svar från Q&C Hotel/Bar 6 nov. 2023
We are thrilled that you had a wonderful stay with us, come see us again soon.

10/10 Fantastiskt

Tamiko

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Birthday getaway
The hotel was beautiful and my room was really nice . The staff was friendly and helpful. I would definitely recommend this hotel
Bodde här 3 nätter i oktober 2023
Svar från Q&C Hotel/Bar 2 nov. 2023
Thank you so much for such a wonderful review and we are so glad that you had a wonderful birthday get away. Come see us again next time you are in New Orleans.

10/10 Fantastiskt

Judson

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was friendly and the food at the bar was better than expected
Bodde här 3 nätter i oktober 2023
Svar från Q&C Hotel/Bar 25 okt. 2023
Thank you for staying with us and sharing your experience. We are very happy to hear that you enjoyed your stay and that our food surprised you.

6/10 Okej

J.

Reste med familjen
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Disappointed. “Autograph Collection” properties are supposed to be a step above, but this one hasn’t been maintained. Paid for a larger room, found out the slight increase came at the expense of a smaller, one sink bathroom – and our room had frosted windows that didn’t open and apparently went to a narrow space between buildings! Cheaper rooms had two sinks, more space for toiletries. Reported a flickering light, maintenance came, didn’t fix it; light completely died three days later. Never going back.
Bodde här 7 nätter i oktober 2023
Svar från General Manager 19 okt. 2023
Dear J., Thank you for taking the time to let us know about your experience while staying with us. Your experience of the building condition and light is below our standard. Providing the highest level of hospitality is our number one priority, and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the management team to ensure the necessary guidelines are in place and reviewed to prevent negative experiences with the condition of the building from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Christopher DwyerGeneral ManagerQ and C Hotel and Bar

10/10 Fantastiskt

Joshua T.

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and friendly staff
Bodde här 3 nätter i oktober 2023
Svar från Q&C Hotel/Bar 14 okt. 2023
Thank you for taking to the time to share your review with us. We are thrilled that you had a wonderful stay.

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
The stay was comfortable. Room service came each day to clean the rooms and provide fresh towels and make the bed. The downstairs restaurant I wouldn’t recommend. The one staff member was alone making all the food while two others weren’t helping and caused an issue with another guest staying there. The bar is worth checking out for a quick drink. Make sure to check the beds to make sure there aren’t stains and what not. The bathroom doors had a sliding barn door and walls are thin so you can hear what’s going on outside but that would be expected staying in downtown near all the activities.
Bodde här 3 nätter i oktober 2023
Svar från Q&C Hotel/Bar 14 okt. 2023
Thank you for sharing your review with us. Please accept our apologies for the experience you had at our restaurant as we assure you that is not the normal standard for our hotel. We will address this with all of the team so they can see how this was reflected to our guests. Again we appreciate you staying with us and sharing your experience.

10/10 Fantastiskt

Tammy, New Braunfels

Bodde här 3 nätter i oktober 2023
Svar från Q&C Hotel/Bar 2 nov. 2023
Thank you so much for a wonderful score.

10/10 Fantastiskt

mike

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The restaurant in the lobby is sub par at best.
Bodde här 4 nätter i september 2023
Svar från Q&C 6 okt. 2023
Thank you for your review and we will definitely address how we can make our restaurant pop more.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice stay overall
Overall our stay was nice. However, the rooms front a busy street and the noise was disturbing. Also, the outlets built into the headboard for phone charging were not working.
Bodde här 1 natt i september 2023
Svar från Q&C Hotel/Bar 2 okt. 2023
Thank you for sharing your experience with us. We are sorry that the noise from the street was disturbing as we want all our guest to enjoy themselves while staying with us. Thank you again for the feedback and will reflect it to the engineering team about the outlets, sounds like a plug came unplugged as the headboard has one main plug for the outlets. We hope that you had a wonderful time in New Orleans.

10/10 Fantastiskt

John

Reste med familjen
Gillade: Bekvämligheter
Great
Bodde här 1 natt i september 2023
Svar från Q&C Hotel/Bar 2 okt. 2023
Thank you for a wonderful 5 out of 5!

10/10 Fantastiskt

Kendall

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed my stay. Photos are true to rooms. Will stay here again
Bodde här 2 nätter i september 2023
Svar från Q&C Hotel 29 sep. 2023
Thank you so much Kendall we are truly glad that you had a wonderful stay and welcome you back anytime.

10/10 Fantastiskt

Justin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Q&C Hotel 29 sep. 2023
Thank you for a great score. Come see us again.

6/10 Okej

Morgan

Reste med familjen
Gillade: Personal och service och bekvämligheter
The room was very hot with little to no air flow. It Wouldn’t cool. It was stuck at 75 degrees the whole time. I Told the front desk and not much was done. Bathroom was clean.
Bodde här 2 nätter i september 2023
Svar från Q&C Hotel/Bar 18 sep. 2023
Please accept our apologies Morgan for the temperature. I have addressed this with our engineering department. We want our guest as comfortable as possible and sorry to see that you were not comfortable due to not being cool as you like. This is not the standard and we assure you will address this to make sure our next guest doesn't experience the same issue.

10/10 Fantastiskt

Chenelle

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Q&C Hotel 8 sep. 2023
Thank you for such a wonderful rating. We are thrilled that you had a wonderful stay with us and welcome you back anytime.

4/10 Dåligt

Reginal

There was a huge water leak in my bathroom. They had to drain 6 buckets of water after I called to say water was rushing down from the ceiling. Then I hate to clean the shower because Maintenance threw it in the shower
Bodde här 1 natt i augusti 2023
Svar från Q&C Hotel 8 sep. 2023
Thank you for sharing your experience with us and we assure you that is not the normal standards at Q&C. We understand things can happen but how we handle them is what matters and it sounds like the ball was dropped with this. I will make sure to address this with the management team in order to use this as a learning tool for maintenance.

4/10 Dåligt

Rodrigo

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy mala experiencia. Yo ya había recomendado anteriormente esa propiedad a otras personas debido a sus reseñas sin conocerla; sin embargo, ahora que tuve la oportunidad de hospedarme ahi me lleve la peor decepción. Un lugar con pésimo mantenimiento y personal con mala actitud. Nos robaron dentro del hotel y nunca nos mostraron las camaras, la caja de seguridad no funcionó, fue personal a revisar y nunca regreso nadie a arreglarla , vivimos con una gotera constante en el lavamanos que nunca arreglaron segun ellos para no empeorar la fuga, mi hija se cortó con un clavo de varios que había expuestos en la madera del piso. Durabte dos dias hubo un carro de herramientas abandonado afuera de nuestro cuarto, bolsas de basura en los pasillos, etc. El lugar pudiera ser increible con un gran concepto sin embargo está claro que el lugar esta mal manejado y con muy mal mantenimiento. Una pena ya que debió ser un gran lugar y la ubicación es excelente. Sugiero buscar otra opción. Sin duda no lo recomiendo.
Bodde här 2 nätter i augusti 2023
Svar från Q&C Hotel 8 sep. 2023
Gracias por tomarse el tiempo de compartir su experiencia con nosotros. Acepte nuestras disculpas porque su estadía no fue ejemplar y lamentamos lo ocurrido durante su estadía. Me aseguraré de compartir con el nuevo gerente general cómo se abordarán su experiencia con el personal y los problemas para futuros huéspedes.