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Recensioner av Quality Inn New Orleans I-10 East

2.5 out of 5
Quality Inn New Orleans I-10 East
10020 I 10 Service Road, New Orleans, LA

Recensioner

6,2
10 - Fantastiskt i betyg. 100 av 442 recensioner" "
8 - Bra i betyg. 104 av 442 recensioner" "
6 - Okej i betyg. 66 av 442 recensioner" "
4 - Dåligt i betyg. 52 av 442 recensioner" "
2 - Väldigt dåligt i betyg. 120 av 442 recensioner" "

6,0/10

Renlighet

6,8/10

Personal och service

5,4/10

Bekvämligheter

5,8/10

Boendets skick och faciliteter

6,6/10

Hållbarhet

Recensioner

8/10 Bra

Elin Maria

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good
Towels had stains and the wifi was weak at times, but the staff was friendly and helpful
Bodde här 3 nätter i maj 2019

6/10 Okej

Mats

Okej
Bra parkering, rent och hyfsat välskött. Rökfritt utom för personalen som rökte för glatta livet i sina utrymmen som läckte ut i lobby och korridorer. Klen frukost. I övrigt rent och ok för pengen.
Bodde här 2 nätter i april 2019
Svar från Staff (S.D) 29 apr. 2019
Tack för att du betygsatt din vistelse hos oss. Det var ett nöje att ha dig här med oss! Hoppas vi ses snart!

4/10 Dåligt

frederic

Gillade: Personal och service
Gillade inte: Renlighet
piscine non utilisable , trace de vomi sur le sommier du lit, couette pas propre , petit déjeuner très sommaire
Bodde här 7 nätter i maj 2024

6/10 Okej

Jacques

Gillade inte: Personal och service
Decent
Bodde här 1 natt i maj 2024
Svar från Manager 23 maj 2024
Hello Jacques, Thank you for sharing your experience with us. We appreciate your feedback and hope to welcome you back in the future for an even better stay.

10/10 Fantastiskt

Theresa

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thought it wouldn’t be nice but it was and all staff were out of their way friendly
Bodde här 4 nätter i maj 2024
Svar från Sophia CSR 14 maj 2024
Dear Guest,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. Thank you for choosing us. We look forward to sharing another exceptional experience when your adventures bring you back our way.

8/10 Bra

Yvette

Reste med familjen
Gillade: Renlighet och personal och service
All was good just the housekeeping needs improvement
Bodde här 2 nätter i maj 2024
Svar från Manager 22 maj 2024
Hello Yvette,We appreciate your feedback regarding the housekeeping service and will share this with our team for further evaluation and improvement. Thank you for staying with us; we hope to welcome you back in the future.

8/10 Bra

Jasmine

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service och bekvämligheter
Decent sized room for two adults, but had stains on the bathtub and bed, traveling is also less than desirable if you're driving a large van or moving truck. Limited selection for free breakfast. Friendly staff.
Bodde här 1 natt i maj 2024
Svar från Manager 10 maj 2024
Hello Jasmine,We appreciate your feedback and are glad you found our staff friendly. We will address your concerns with the cleanliness of the room. For guests with larger vehicles, we recommend reaching out to our team for assistance with parking. We hope you consider staying with us again in the future.

8/10 Bra

Haci ahmet

Gillade: Personal och service
Dangerous area
Bodde här 1 natt i maj 2024
Svar från Manager 4 maj 2024
Hello Haci ahmet,We appreciate you taking the time to share your feedback with us. Guest safety is our top priority, and we take all concerns seriously. Please don't hesitate to reach out to our management team directly to discuss your experience further.

6/10 Okej

Katherine

Gillade: Personal och service och boendets skick och faciliteter
In general the stay was ok…however the sink faucet handles were dirty and there was a roach in room (I know in Nola it sometimes can’t be helped!)
Bodde här 1 natt i april 2024
Svar från Manager 1 maj 2024
Hello Katherine, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

4/10 Dåligt

Steven

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i april 2024
Svar från Sophia CSR 1 maj 2024
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 Bra

Christopher Soriano

Gillade: Renlighet och personal och service
Bodde här 2 nätter i april 2024
Svar från Manager 25 apr. 2024
Hello Christopher Soriano, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Fantastiskt

Hector

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 3 nätter i april 2024
Svar från Manager 19 apr. 2024
Hello Hector,We appreciate your feedback and are glad to hear you enjoyed your stay overall. Thank you for taking the time to share your experience with us. We hope to welcome you back in the future for an even better stay.

10/10 Fantastiskt

cecilia, long beach

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Not sure about the bad reviews but for the price, it is an excellent stay. Maybe we cane when it’s not busy but i love that it’s gated, clean and well kept. Husge bonus that it’a pet friendly!
Bodde här 1 natt i april 2024
Svar från Manager 13 apr. 2024
Hello cecilia,We appreciate your positive feedback on our gated, clean, and pet-friendly hotel. We strive to provide a great experience for all our guests and are glad you enjoyed your stay with us. Should you have any further comments or questions, please feel free to reach out to us directly.

10/10 Fantastiskt

Ashley

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Check in was easy, rooms are very clean and staff is excellent
Bodde här 1 natt i april 2024
Svar från Manager 7 apr. 2024
Hello Ashley,We're delighted to hear that you had a seamless check-in experience, found your room to be spotless, and received excellent service from our staff. Your feedback is greatly appreciated, and we hope to welcome you back for another outstanding stay.

10/10 Fantastiskt

Jessica

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything
Bodde här 2 nätter i mars 2024
Svar från Manager 7 apr. 2024
Hello Jessica,Thank you for sharing your feedback with us. We take all comments seriously and will share your experience with our team for further improvement. We appreciate your insights into your stay with us.

2/10 Väldigt dåligt

Paulina Ramirez

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
If you’re traveling with your family, this is not the place to stay. It is noise all night, beds are very small, bedroom smells mold. I do not recommend.
Svar från Manager 3 apr. 2024
Hello Paulina Ramirez, We regret to hear about your experience and apologize for any inconvenience caused during your stay. We value all feedback and will address your concerns to improve our services. It's essential for us to ensure all our guests have a pleasant stay.

10/10 Fantastiskt

Angela

Bodde här 2 nätter i mars 2024
Svar från Manager 23 apr. 2024
Hello Angela,We are thrilled to hear you had a fantastic experience during your stay! If you have any more feedback to share, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

2/10 Väldigt dåligt

James Edward Adleta

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Sophia CSR 26 mars 2024
Dera Guest,Your business is very important to us and we value your rating. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

8/10 Bra

Michael

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was surprisingly nice, I would definitely stay again.
Bodde här 2 nätter i mars 2024
Svar från Sophia CSR 21 mars 2024
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

6/10 Okej

Dimof

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet
Wir haben diese Unterkunft für 2 Tagen in New Orleans. Der Unterkunft ist sehr weit entfernt von der Stadtmitte dennoch gibt es Verbindungen zu dem Zentrum der Stadt. Umliegende Geschäfte gibt es wenige und man muß aufpassen in dieser Ost Region der Stadt denn es ist nicht ungefährlich in Bundesstaat Louisiana, lieber etwas in Stadtmitte buchen auch wenn es teurer ist
Bodde här 2 nätter i mars 2024
Svar från Manager 19 mars 2024
Hello Dimof, Vielen Dank für Ihre Rückmeldung zu Ihrem Aufenthalt. Wir bedauern, dass die Lage nicht Ihren Erwartungen entsprochen hat. Wir empfehlen Gästen, die zentrumsnäher übernachten möchten, eine Unterkunft in der Innenstadt zu buchen. Ihre Sicherheit ist uns jedoch ebenso wichtig, und wir empfehlen, stets wachsam zu sein, besonders in einer lebhaften Stadt wie New Orleans.

8/10 Bra

Robert

Bodde här 2 nätter i mars 2024
Svar från Manager 3 apr. 2024
Hello Robert, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Fantastiskt

Brandina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really loved it there
Bodde här 2 nätter i mars 2024
Svar från Manager 9 mars 2024
Hello Brandina,We're glad to hear you enjoyed your stay with us. Your satisfaction is of utmost importance to us, and we are thrilled that you had a positive experience. If you ever find yourself back in the area, we would be delighted to welcome you again.

2/10 Väldigt dåligt

Miquel

Reste med familj och småbarn, Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This whole place smelled like marijuana there was hair all over bath tub my son couldn’t even take a bath
Bodde här 1 natt i mars 2024
Svar från Manager 6 mars 2024
Hello Miquel, We apologize for the inconvenience you encountered during your stay at our hotel. We take cleanliness very seriously and will address this with our housekeeping team. Your feedback is valuable, and we appreciate you bringing this to our attention.

10/10 Fantastiskt

Steven

Gillade: Renlighet och boendets skick och faciliteter
Quiet
Bodde här 1 natt i februari 2024
Svar från Sophia CSR 1 mars 2024
Hi Steven,We are delighted to hear that you found our establishment to be very quiet during your recent visit. Providing a serene and pristine environment for our guests is one of our top priorities, and we are thrilled that we were able to meet your expectations. Your feedback motivates us to continue delivering exceptional experiences to all our guests. We truly appreciate your patronage and hope to welcome you back soon.

2/10 Väldigt dåligt

Irvin

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sheet pillows cases was Stan room smell like smoke. No ice bucket in the room. The front desk said that they will send a maid to the room with an ice bucket. The made never came and the ice machine was broken.
Bodde här 1 natt i februari 2024
Svar från Sophia CSR 25 feb. 2024
Dear Guest,Maintaining a clean and pleasant environment is of utmost importance to us, and we will investigate the issues you mentioned to ensure they are addressed promptly. Our housekeeping team will thoroughly inspect the room. Your feedback is invaluable, and we appreciate your patience and understanding as we work to rectify these matters. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trust the bad reviews in this case
It was kind of the staff to let me check in early but I can see why the room was available. Pool and breakfast are listed as your amenities but they are not available. The pool was dirty and breakfast was expired foods. Very grateful I only had to stay 1 night. Did not feel safe here at all, traveling with 2 kids and the door to our room wouldn’t fully close. I had to push a chair up to the door when we went to sleep. Families, just stay somewhere else!
Bodde här 1 natt i februari 2024
Svar från Sophia CSR 23 feb. 2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

10/10 Fantastiskt

Jaunell

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
One Night Only
Amazing staff. Soft beds and hot water. Very pleased and will return
Bodde här 1 natt i februari 2024
Svar från Manager 24 feb. 2024
Hello Jaunell,We are thrilled to hear that you had a positive experience with our staff and enjoyed the comfort of our beds and hot water facilities. We look forward to welcoming you back in the future.

10/10 Fantastiskt

Will

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was bery nice inside and out no complex
Bodde här 2 nätter i februari 2024
Svar från Manager 23 feb. 2024
Hello Will,We are glad to hear that you found our property nice both inside and out. We value your feedback and hope you had an enjoyable stay. Our team strives to provide a pleasant experience for all our guests, and we appreciate your comments. Thank you for choosing to stay with us.

6/10 Okej

Judith

Gillade: Boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från Manager 22 feb. 2024
Hello Judith,We appreciate you choosing to stay with us. If you have any feedback you would like to share, please don't hesitate to reach out to us so we can address any concerns. We hope you had an enjoyable stay overall and look forward to welcoming you back in the future.

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trifling
Mold on mattress. Very trifling
Bodde här 5 nätter i februari 2024
Svar från Manager 21 feb. 2024
Dear Guest, We appreciate you bringing this to our attention and apologize for any inconvenience caused. Rest assured, we have forwarded your feedback to the relevant team for further review and action. Your comfort and satisfaction are important to us, and we hope to welcome you back for an improved experience.

10/10 Fantastiskt

Lawanda

Really nice 😊 place and staff also the public transportation close by.
Bodde här 2 nätter i februari 2024
Svar från Manager 17 feb. 2024
Hello Lawanda,We appreciate your kind words about our hotel and staff, as well as our convenient location near public transportation. We hope you had a pleasant stay overall.

8/10 Bra

Tambrah

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Bodde här 4 nätter i februari 2024
Svar från Sophia CSR 16 feb. 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Fantastiskt

Will

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice
Bodde här 1 natt i februari 2024
Svar från Sophia CSR 16 feb. 2024
Hi Will,Guest satisfaction is our number one objective, we appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Fantastiskt

Shirley

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från Sophia CSR 15 feb. 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Bra

Amanda

Affärsresenär
Gillade: Boendets skick och faciliteter
Clean rooms
Bodde här 1 natt i februari 2024
Svar från Manager 10 feb. 2024
Hello Amanda,Thank you for sharing your feedback about our clean rooms. We strive to maintain a high standard of cleanliness and hygiene throughout our hotel. Should you have any further suggestions or concerns, please feel free to reach out to our management team directly.

8/10 Bra

JUAN

Bodde här 1 natt i januari 2024
Svar från Manager 22 mars 2024
Hello JUAN, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Bra

Homer, RHOME

Bodde här 1 natt i januari 2024
Svar från Manager 22 mars 2024
Hello Homer, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

2/10 Väldigt dåligt

Joshua

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Wasn’t safe
Bodde här 2 nätter i januari 2024
Svar från Manager 27 jan. 2024
Hello Joshua,Thank you for bringing your concerns to our attention. We take the safety and security of our guests very seriously and would appreciate if you could provide us with more details about your experience. Your feedback is valuable in helping us maintain our high standards.

10/10 Fantastiskt

Terrance

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Please fix the shower head
Bodde här 1 natt i januari 2024
Svar från Manager 26 jan. 2024
Hello Terrance,Thank you for bringing the issue with the shower head to our attention. We apologize for any inconvenience caused during your stay. We will make sure to address the matter and ensure that it is in proper working condition for future guests.

10/10 Fantastiskt

Raeisha

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Manager 25 jan. 2024
Hello Raeisha,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. If you have any further comments or feedback, please feel free to reach out to us directly so we can ensure your next stay is just as perfect. We look forward to welcoming you back in the future!

2/10 Väldigt dåligt

Neal

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Manager 20 jan. 2024
Hello Neal,We're sorry to hear that your experience at our hotel did not meet your expectations. We value your feedback and would appreciate it if you could reach out to us directly to share any specific concerns you may have had during your stay. We strive to provide exceptional service to all of our guests and would like the opportunity to address any issues you may have encountered.

8/10 Bra

Angela

Gillade: Renlighet och personal och service
Bodde här 2 nätter i januari 2024
Svar från Manager 20 jan. 2024
Hello Angela,Thank you for choosing to stay with us. We are glad to hear that you had a positive experience during your time at our hotel. If you have any further comments or feedback, we encourage you to reach out to us directly so that we may continue to improve our services. We appreciate your support and hope to welcome you back in the future.

8/10 Bra

Richard

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Manager 17 jan. 2024
Hello Richard,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and hope you had a pleasant experience. Should you have any specific feedback or requests, please don't hesitate to reach out to us directly. We value your input and would be happy to assist you further.

2/10 Väldigt dåligt

Guillermo, General Escobedo

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Las habitaciones estan muy sucias. Y no limpian a diario.
Bodde här 2 nätter i januari 2024
Svar från Manager 10 jan. 2024
Hello Guillermo, Thank you for your feedback regarding the cleanliness of our rooms. We regret to hear about your experience. Delivering exceptional cleanliness is a top priority for us. We encourage guests to notify our team during their stay so we can promptly address any concerns. We appreciate your input and will strive to improve our cleaning procedures.

10/10 Fantastiskt

Fanchan

Bodde här 5 nätter i december 2023
Svar från Manager 9 jan. 2024
Hello Fanchan,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had such a wonderful experience with us. If there is anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

8/10 Bra

Darnell

Reste med sin partner
Gillade: Personal och service
Bodde här 2 nätter i december 2023
Svar från Manager 8 jan. 2024
Hello Darnell, Thank you for choosing to stay with us. We appreciate your support and hope you had an enjoyable experience. If you have any further feedback you would like to share, please don't hesitate to reach out to us directly. We look forward to hosting you again in the future.

6/10 Okej

Michael

Bodde här 2 nätter i december 2023
Svar från Manager 25 jan. 2024
Hello Michael, We appreciate you choosing our hotel for your stay. We hope you had a pleasant experience. If there is anything we can improve upon, please don't hesitate to reach out to us directly. We value your feedback and would love the opportunity to address any concerns. We hope to welcome you back again in the future.

2/10 Väldigt dåligt

Heather

Gillade inte: Boendets skick och faciliteter
Didn’t get clean towels every day nor was the trash taken out of my room daily….. didn’t know I had to request this at check in…. Cleaner lost out on daily tips because of this!
Bodde här 3 nätter i december 2023
Svar från Manager 8 jan. 2024
Hello Heather, Thank you for sharing your feedback with us. We regret to hear that your stay did not meet your expectations. Our housekeeping team generally follows standard procedures, but we apologize if this was not communicated to you upon check-in. Our staff is always available to assist with requests, so please don't hesitate to reach out to them during your future visits. We appreciate your understanding and hope to welcome you back soon for a more satisfactory stay.

10/10 Fantastiskt

Darrell

Bodde här 2 nätter i december 2023
Svar från Manager 9 jan. 2024
Hello Darrell,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience with us. We strive to provide excellent service and a comfortable stay for all our guests. If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future for another wonderful stay!

2/10 Väldigt dåligt

Heath

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Slackers
The bathroom was dirty, pee on the back of the toilet seat. Our room was not serviced, they would not provide us with clean towels and the clerk was rude. Upon our request for towels we were told they were locked up and the clerk didn’t have a key to access them. The only good thing about this hotel is the location and security gate and that’s only if your room key works. Our key didn’t work.
Bodde här 2 nätter i december 2023
Svar från Manager 8 jan. 2024
Hello Heath, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Our housekeeping team strives to maintain a high standard of cleanliness, and we will address the issue you mentioned. We regret any difficulty you encountered with obtaining towels, and we will remind our staff to assist guests promptly. We appreciate your positive comments about the location and security gate, and we apologize for any trouble with your room key. We value your input and will take steps to enhance our services.