Hi Bryan, we appreciate your review. It’s great to see you enjoyed your experience with us. We hope to see you again soon in one of our 40+ cities worldwide.

Your feedback is appreciated, Samatha. We're sorry you encountered issues during your visit. Air conditioning issues are frustrating, and we're sorry for the trouble. Please accept our apologies for the problems with our service. This is one of our top priorities — we'll review our procedures with our team to ensure a higher level of care is met. Should you decide to give us another chance, we'd love to show you a better experience.

Hi Matanda, your honest review is appreciated. Please accept our apologies for the delay in delivering the fan. We do our best to fulfill these requests quickly but will work to improve. While we don't provide cable at our locations, we have streaming-enabled televisions so you can watch your favorites. Should you decide to give us another chance, we'd love to make it up to you.

Hi Samantha, thanks for taking the time to provide a review. It saddens us that your stay fell short of expectations. Cleanliness is one of our top priorities. We'll review these spaces with our team to ensure these details are taken care of. Customer service is important to us, and we're sorry for the experience you had. If you decide to give us another chance, we'd love to make it up to you.

Hi Zhari, your feedback is important to us. We're sorry your stay fell short of expectations. Our team will review your reservation. If you have further questions in the meantime, please don't hesitate to reach out to our support team.

Hi Samantha, your honest review is important to us. While we're thrilled you enjoyed your space, we're sorry the hot water was an issue. This was a building-wide problem, and we apologize for the frustration and inconvenience of the delay. If you decide to give us another chance, we'd love the chance to make it up to you.

Hi Ann, your feedback is appreciated. We're incredibly sorry for the hot water outage. This was a building-wide issue that we worked quickly to rectify, but we apologize for the inconvenience. If you decide to give us another chance, we'd love to make it up to you.

Your feedback is important to us, Chakka. We're sorry for the frustration caused by access issues and the water troubles. This was a building-wide problem, and we apologize for the inconvenience. If you decide to give us another chance, we'd love to make it up to you.

Hi Carrington, your honest feedback is important to us. We're sorry there was no hot water in the building during your stay. Unfortunately, this was a building-wide issue, and we worked as quickly as possible to resolve it, but we apologize for the frustration. We hope you'll allow us to show you a better experience.

Hi Mara, your honest review is important to us. We're incredibly sorry for the frustration with the hot water. This was a building-wide issue, and we apologize for the inconvenience. Had we known there were issues, our team would've been happy to help. You can always reach us through our app, call, text, or email for assistance. If you decide to give us another chance, we'd love to make it up to you.