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Recensioner av Wyndham Garden Hotel Baronne Plaza

3 out of 5
Wyndham Garden Hotel Baronne Plaza
201 Baronne St, New Orleans, LA

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 394 av 1005 recensioner" "
8 - Bra i betyg. 297 av 1005 recensioner" "
6 - Okej i betyg. 163 av 1005 recensioner" "
4 - Dåligt i betyg. 83 av 1005 recensioner" "
2 - Väldigt dåligt i betyg. 68 av 1005 recensioner" "

8,0/10

Renlighet

8,2/10

Personal och service

7,0/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

8/10 Bra

lynn

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The area surrounding the hotel was busy with construction work but the interior of my room was very well insulated so the noise was not a problem. Its in a great location for walking to all hot spots including Bourbon Street, Ceasar Palace , Food, and other attractions. The a.m. desk clerk (cant remember her name( was great and ver attentive. Great custmer service. The rooms were putdated and not as clean as i like but i bring my own disinfectant wipes to wipe down everything. Other than that its a beautiful, quiet, great location, friendly staff, and great pricing hotel.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Chris

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Only a few blocks from bourbon street and tons of food and fun. Very nice place, parking under the motel.
Bodde här 1 natt i april 2024

4/10 Dåligt

Debra

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
No housekeeping provided. We were told if we needed toiletries, towels or trash removal we had to come to the front desk and bring the trash or leave in the rooms. Because there was no housekeeping services we asked for a discount on our rooms for the 3 days. The answer was no. We have made the baronne a frequent stay in New Orleans when we come for family trips and cruises, and never experienced this issue. The hotel use to have a little coffee shop, seats and tv to get a snack or something, but it’s been closed for awhile now. We dealt with it, but when no housekeeping wasn’t available and no discount, that was not ok. The explanation for no housekeeping was due to their Covid protocols which none of our family members at other hotels experienced. We were given the info upon check in with the opportunity to stay or not, and for this late change, the price and availability would be an expensive last minute gamble of not having any reasonable accommodations. So we stayed, and made the best of it, and for that we were very disappointed.
Bodde här 3 nätter i april 2024

6/10 Okej

Carey, Ham Lake

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Basic & inexpensive hotel. Served its purpose. Location was great to the French Quarter.
Bodde här 4 nätter i mars 2024

6/10 Okej

Timothy

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Very very loud. We were awoken every evening with extremely loud partying guest’s despite signs being posted regarding quiet hours. Could also hear baby screaming in room next door one night. Hotel did not seem full, could have spaced guests better. I would go on but I’m exhausted
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Kentoria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024

8/10 Bra

Jessica

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close walking distance to Bourbon St, French Market, and the Riverwalk/Mall.
Bodde här 3 nätter i mars 2024

4/10 Dåligt

Louis

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024

8/10 Bra

Stephanie

Gillade: Renlighet och personal och service
Bodde här 2 nätter i mars 2024

8/10 Bra

Awilda, BRIDGEPORT

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Away from craziness of french quarter but close enough tonwalkntonit, just crossnover Canal street and you are in french quarter. Staff helped reserve a taxi pickup at 2am for us. I didn't see anynofnthere restrictionsnopen though. Plenty of places to eat when you walk out.
Bodde här 4 nätter i mars 2024

2/10 Väldigt dåligt

Monica

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The bathroom tub was dirty. The towels were hard and rough. Had bugs in the bathroom. No microwave in the room when advertisement said fridge and microwave. Door had big gap from the floor, literally someone could lay on the floor and see in our room if they wanted too.
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Diandra

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean establishment. Front desk staff was very friendly. Highly recommend.
Bodde här 2 nätter i mars 2024

8/10 Bra

Luisa Vargas

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Esta muy céntrico. Pero no hacen la limpieza si uno no la pide. Es bonito y seguro
Bodde här 8 nätter i mars 2024

6/10 Okej

Althia

Reste i grupp
Gillade: Personal och service
Staff was extremely helpful and courteous. Facilities were outdated linens were poor quality. Hotel was extremely quiet.
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Shelly

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Absolutely beautiful
Bodde här 2 nätter i mars 2024

8/10 Bra

Sara

Gillade: Personal och service
Bodde här 5 nätter i mars 2024

8/10 Bra

sejal, orange

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy to walk to Attractions, food.
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Toni

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were super friendly and helpful. Nice location, close enough to everything but out of the way enough so it's quiet.
Bodde här 3 nätter i mars 2024

8/10 Bra

Georgann

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel was very nice in an old world kind of way. I found it stange they still had not resumed daily housekeeping. If you needed towels you would need to get them from front desk.
Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

Cherry

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location was premium
Bodde här 2 nätter i mars 2024

6/10 Okej

SONYA

Reste med sin partner
Gillade: Renlighet och personal och service
Great service onsite. When calling late hours to property, it took several calls to get an answer. Overall, the stay was ok, for the price.
Bodde här 3 nätter i mars 2024

6/10 Okej

Timothy

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet
The location of the property was perfect for our needs. However, I had to return to the desk twice because the key card did not unlock the door to the room. Also, the room smelled like an ungodly combination of boiled cabbage and flatulence.
Bodde här 1 natt i mars 2024

8/10 Bra

Chloe

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location, they do have on site parking which is a plus as long as you have a small car
Bodde här 3 nätter i mars 2024

2/10 Väldigt dåligt

Brian

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was dirty and smelly. Fridge in restroom. The bed was stained. Bedbugs. The minute we got there we checked in using a card we only use for travel and it was hacked within 5 minutes with three unauthorized purchases. We suspect the lady at the counter. Nobody else around. We had to cancel our card. It was the worst experience. I should have paid a bit more for a better hotel. Homeless sleeping at entrance of hotel. Ver disappointed.
Bodde här 3 nätter i mars 2024

2/10 Väldigt dåligt

Najma

Reste i grupp
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
This is hands down the worst place I have ever stayed. I was robbed by hotel staff. I left my Patagonia winter jacket and Nike sneakers in the closet after check out and once I realized I left my items I circled back. I was rudely told by both staff and management that my items were not recovered. The front desk staff didn’t have access and told me that the manager would be the one to help me the following day (after my departure) but instead the manager tried to gaslight my experience and tell me that I left my items in an Uber and proceeded to hang up on me twice. The whole interaction was bizarre. In addition to this the hotel lobby reeks of musty scents. The room is no better. The walls are paper thin… you can hear everyone and EVERYTHING. The bathroom walls aren’t ventilated well so there’s mold on the walls. This is a HORRIBLE hotel with HORRIBLE service. Save yourself the trouble and stay somewhere you will not be robbed and ultimately spend 3x the cost of your stay to rebuy your stolen items. There is no accountability and even Expedia is completely useless in helping me “recover” my items.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location where the fun is walkable but tucked so you feel safe and quiet
Bodde här 1 natt i mars 2024

6/10 Okej

Paul

Gillade inte: Bekvämligheter
This is an old and dark hotel. My room was small and had no windows. There were no services in the hotel- no bar, restaurant, store and the gym is very small and poorly equipped.
Bodde här 2 nätter i mars 2024

4/10 Dåligt

Iris, Los Angeles

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
We arrived early due to coming from the carnival cruise. I called months in advance and the week prior to our arrival to request an early check in, which they approved over the phone. Upon our arrival they were very rude, did not have a room available until 2:45 pm. We waited over 8hrs for a room to be available. They also were not very polite with us leaving our luggage. They did take down other’s information to contact them if a room became available but did not ask me at all or gave me that option. The location is about 2 blocks from bourbon street, there’s a restaurant and subway nearby. It’s a nice location but note that you will be able to hear anything and everything in your room from other guests when they are heading to there room and from the lobby.
Bodde här 1 natt i mars 2024

6/10 Okej

Russell

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The bathroom and room smelled moldy and it was full of mildew
Bodde här 2 nätter i mars 2024

8/10 Bra

Dr. Wolfgang Otto

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Tiefgarage ca 40 Dollar/Nacht und mit großen Autos anspruchsvolle Zufahrt. Zimmer werden nicht täglich gereinigt. Die Lage ist aber wirklich gut.
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Ashley

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was super nice. We got there early and the guy checking us in let me park and stored our luggage. We went and had lunch and he called me an hour later to tell me my room was ready, still 1.5 hours before we were supposed to check in.
Bodde här 1 natt i mars 2024

4/10 Dåligt

Atefeh

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lots of maintenance was required, the interior color and set up was so scary, cold and deathly. I was so uncomfortable staying in a room like torture rooms in movies. Also the cleaning was not done from the previous guest.
Bodde här 1 natt i mars 2024

6/10 Okej

Sidney

Gillade: Personal och service
Great service and kind front desk workers. Only gripe was the bathroom smelt a bit like sewage. Otherwise, a very clean room.
Bodde här 3 nätter i mars 2024

4/10 Dåligt

Tricia

Reste med familjen
First time staying here. The walls in my room were paper thin unfortunately we could hear every word to ladies were saying from 6:30-9:30am when we were trying to sleep. When I called the front desk they couldn’t help me because there was no other staff person there and she couldn’t leave the desk. I would not stay there again.
Bodde här 1 natt i mars 2024

6/10 Okej

Shannon

Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Charles

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

6/10 Okej

Sulash

Reste med familjen
Gillade inte: Personal och service och bekvämligheter
Manager said that all King size room are facing inwards , pretty stuffy and dark furniture
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Christina

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location was perfect for walking and exploring the city . It’s close to canal (main strip ) and Boutbon . Room is perfect for what we needed . They were able to let us check in early and hold our luggage until they could .

10/10 Fantastiskt

Alea

Bodde här 4 nätter i februari 2024

10/10 Fantastiskt

Kimberly

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location!!
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Shawn

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy check in when you are early. They will hold your bags
Bodde här 1 natt i februari 2024

6/10 Okej

Shalonda

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The staff was very friendlt and greetable, upon entering my room 428 the floor had not been swept or mopped , there was dust behind the beds. The sheets had not been changed you could see spots on the sheets along with someone hair. The comfirter nearest the window had dried blood on it. The bath tub was dirty in which I cleaned myself. The ceiling had mold on it. I have stayed at anotger wyndham before and it was much more cleaner than this one. Also people staying at this one should be told if they are traveling in a big suv that they will have to park in the parking garage and pay. I had no problems parking there with the exception on the day I was leaving a car was broken into. I never saw security sitting or on the site the enture time I was there. The money you pay fir parking people need to feel that their vehicle is secure and safe.
Bodde här 2 nätter i februari 2024

8/10 Bra

James, Atlanta

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024

4/10 Dåligt

Amatus

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall, it was below average. Duvet insert discolored. Phone and charging ports not plugged in but plugs were nailed to wall in position that made it impossible to plug in so unable to use either during stay. One elevator out of order during week-long stay and the other elevator was dirty for 3 days.
Bodde här 5 nätter i februari 2024

10/10 Fantastiskt

Charles

Gillade: Renlighet
Bodde här 1 natt i februari 2024

8/10 Bra

Simone, Sewell

Reste med familjen
Gillade: Renlighet
I love the hotel! I was able to check-in earlier than planned, so that worked out well for me. The room were cleaned and comfortable. Unfortunately it seem like part of it is under construction, but a very beautiful hotel. I definitely enjoyed my stay!!!!
Bodde här 4 nätter i februari 2024

10/10 Fantastiskt

Danielle

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was very close to french quarter, bourbon street, and plenty of dining options.
Bodde här 3 nätter i februari 2024

6/10 Okej

Ashley

Reste i grupp
Gillade: Personal och service och boendets skick och faciliteter
The hotel was in a great location and was only a couple minute walk to both Canal and Bourbon St. Security was also great and they did not let random people not staying in the hotel wonder around. The only compliant is the room was a little dirty. The first thing I noticed when walking in was like the floor looked like it had not been swept at all. I went down the next morning to let them know and was told that they would send housekeeping. We came back from being out all day for our room to be exactly as we left it. During the stay they didn’t have any housekeeping at all, so I guess that’s something you need to request.
Bodde här 4 nätter i februari 2024

10/10 Fantastiskt

Paola

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Super convenient, clean, and friendly no issues
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Robert

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Great location, good value
Bodde här 2 nätter i februari 2024