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Recensioner av Holiday Inn Express Hotel & Suites New Philadelphia, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites New Philadelphia, an IHG Hotel
145 Bluebell Dr SW, New Philadelphia, OH

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 230 av 367 recensioner" "
8 - Bra i betyg. 98 av 367 recensioner" "
6 - Okej i betyg. 24 av 367 recensioner" "
4 - Dåligt i betyg. 6 av 367 recensioner" "
2 - Väldigt dåligt i betyg. 9 av 367 recensioner" "

9,2/10

Renlighet

9,4/10

Personal och service

9,0/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

6/10 Okej

Michele

Reste med familjen
Gillade: Personal och service
Wish I’d of known that renovations were taking place
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Jodi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Love the pool! So fun for the kids
Bodde här 1 natt i februari 2024

2/10 Väldigt dåligt

Larry

Bodde här 1 natt i januari 2024

8/10 Bra

Joyce

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The people next door had the tv so loud and we were so tired and wanted to sleep. Otherwise a very nice place.
Bodde här 1 natt i december 2023
Svar från Amanda A 31 jan. 2024
We apologize your stay was interrupted by noisy neighbors! Always feel free to call the desk with any issues so we can resolve it immediately!

2/10 Väldigt dåligt

Janet

Bodde här 5 nätter i december 2023
Svar från Amanda A 31 jan. 2024
Thank you for your feedback!

10/10 Fantastiskt

Justin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 4 nätter i september 2023
Svar från Amanda A 31 jan. 2024
Thank you for your feedback!

8/10 Bra

DEBRA

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Amanda A. 31 jan. 2024
Thank you for your feedback!

10/10 Fantastiskt

Shannon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent hotel
The only complaint I could have is that my room was by the exit door and it was so loud when it shut. Everything else was awesome!
Bodde här 2 nätter i oktober 2023
Svar från Amanda A 21 okt. 2023
Thank you for your kind feedback and patronage!

10/10 Fantastiskt

Kimberley

Reste med familjen
Nice place
Great experience, very clean and comfortable. Two young ladies at the desk were very polite and helpful
Bodde här 1 natt i oktober 2023
Svar från Amanda A 17 okt. 2023
Thank you for your kind feedback and patronage! We are so pleased to hear you enjoyed your stay with us.

10/10 Fantastiskt

Angela

Reste med familjen
Comfortable bed, crappy breakfast
Bodde här 1 natt i september 2023

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel is a little scuffed up but clean. Best hotel pillow I have had in ages. Love the kid friendly pool for our toddler. My only criticism is the breakfast attendant was clearly over worked.. Didn’t realize we were out of spoons didn’t realize there was no milk in the fridge ran out of cinnamon rolls. But honestly a good day
Bodde här 1 natt i september 2023
Svar från Amanda A 3 okt. 2023
Thank you for your patronage and feedback. We will work with the purchasing department to secure more food items for busy weekends. Thank you for bringing this to our attention. We are glad to hear your child enjoyed the pool!

10/10 Fantastiskt

Julie

Bodde här 1 natt i september 2023
Svar från Amanda A. 28 sep. 2023
Thank you for your kind feedback and patronage. We are so pleased to hear you enjoyed your stay with us and look forward to hosting you again in the future at our New Philadelphia location!

10/10 Fantastiskt

Jeffrey

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Amanda A 29 aug. 2023
Thank you for your kind review and feedback! We are pleased to hear you enjoyed your stay with us.

6/10 Okej

Bensun

Bodde här 1 natt i augusti 2023
Svar från Amanda A 29 aug. 2023
Thank you for your patronage & feedback.

10/10 Fantastiskt

Heidi

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Awesome bed!!! Nice breakfast the following day. Slept great!!!!!!
Bodde här 1 natt i juli 2023
Svar från Amanda A 29 aug. 2023
Thank you for your kind feedback and patronage. We appreciate your kind words!

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2023
Svar från Amanda A 11 juli 2023
Thank you for your kind feedback and patronage. We are so pleased to hear you enjoyed your stay with us! Many Thanks!

10/10 Fantastiskt

Erin

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel is nice and polite but a bit dated. Our room had that “old hotel” room smell. However the staff is friendly, helpful and extremely accommodating (we arrived at 11:30pm).
Bodde här 1 natt i juni 2023
Svar från Amanda A. 7 juli 2023
Thank you for your feedback and patronage. We are pleased to hear you enjoyed your stay with us!

6/10 Okej

Bensun

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet
I’ve stayed at this location before but this time I didn’t really have a positive experience. The staff are always friendly. To start, I just get into my room and someone was trying to open my room door after I just took off my shirt. No knock but found out it was housekeeping. Not a big deal but my room looks like it was never vacuumed and there was a used coffee k-cup in the machine with only one k/cup on the tray. Not typical of holiday inn express. $160.00 a night I expected more…or at least equivalent to previous stays at this location. I don’t think I’ll be staying in this location next time.
Bodde här 1 natt i juni 2023

8/10 Bra

Joseph

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Kids should be on the first floor very loud, other than that nice place, clean, friendly staff
Bodde här 2 nätter i maj 2023
Svar från Amanda A 9 maj 2023
Thank you for your positive feedback and patronage. We are pleased to hear you enjoyed your stay with us!

10/10 Fantastiskt

Teresa

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place
Bodde här 1 natt i april 2023
Svar från Amanda A 28 apr. 2023
Thank you for your feedback and patronage. We are pleased to hear that you enjoyed your stay with us!

8/10 Bra

Mary

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
It is a decent accommodation in a small town. The rooms are kept clean, and staff are friendly. The breakfast room is huge, which is a pleasant surprise.
Bodde här 1 natt i april 2023
Svar från Amanda A 5 apr. 2023
Thank you for your kind feedback. We were pleased to host you at our New Philadelphia, Ohio location.

8/10 Bra

Ann, Alexandria

Reste med familjen
Gillade: Renlighet och personal och service
Convenient location. Clean and functional room. Furniture in need of refreshing -showing lots of wear and tear.
Svar från Amanda A 21 mars 2023
Thank you for your feedback!

10/10 Fantastiskt

Linda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean
Bodde här 1 natt i mars 2023
Svar från Amanda A 14 mars 2023
Thank you for your patronage! We look forward to hosting you in the future at our Tuscarawas County location.

10/10 Fantastiskt

Kimberly

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Check in was quick and easy. The hotel was clean. I appreciated the quiet time from 10 pm- 6 am.
Bodde här 1 natt i mars 2023
Svar från Amanda A 14 mars 2023
Thank you for your kind feedback. We are pleased to hear you enjoyed your stay with us!

8/10 Bra

Michael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i februari 2023
Svar från Amanda A 1 mars 2023
Thank you for your patronage! Travel well!

10/10 Fantastiskt

JOHN

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A nice relaxing stay
The Holiday Inn was great from the check-in which was done by Amanda. I asked a couple of questions and with no hesitation answered them. Also when going back and forth at the entrance all the hosts greeted with a hello and a smile. The pool was nice and got to enjoy it several times. I would highly suggest this hotel for the convince of being close to Amish country and several options around the area.
Bodde här 2 nätter i februari 2023
Svar från Your Holiday Inn Express NP Staff 21 feb. 2023
Thank you for your kind feedback and patronage! We are so pleased to hear you enjoyed your stay with us. It was our pleasure to host you.

8/10 Bra

Marilyn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always like having a fridge and microwave. Needed more than one person at the desk, because the one person was on the phone with a customer when we arrived.
Bodde här 1 natt i februari 2023
Svar från Amanda A 18 feb. 2023
Thank you for your kind feedback. I am so sorry you had to wait to get checked in. We appreciate your patience!

8/10 Bra

Earl

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean comfortable room. Nice breakfast. Close to restaurants
Bodde här 1 natt i februari 2023
Svar från Amanda A 17 feb. 2023
Thank you for your kind feedback! We look forward to hosting you again at our New Philadelphia location.

10/10 Fantastiskt

Melissa Sue

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay!
Bodde här 1 natt i februari 2023
Svar från Amanda A 17 feb. 2023
Thank you for your patronage and feedback. We are pleased to hear you enjoyed your stay with us!

8/10 Bra

Diana

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was exceptional - especially Amanda, Mackenzie, and Billie.
Bodde här 3 nätter i januari 2023
Svar från Amanda A 17 feb. 2023
Thank you for your kind feedback and patronage! We look forward to hosting you in the future at our location!

10/10 Fantastiskt

Craig

Bodde här 1 natt i januari 2023
Svar från Amanda A. 17 feb. 2023
Thank you for your kind feedback!

8/10 Bra

Stephanie

Reste med familjen
Gillade: Personal och service och bekvämligheter
We live in the area and only stayed for the pool for our kids to swim. The last time we stayed was 8 years ago after our wedding reception. Obvious updates are needed. The furniture in the room all had leather that was falling apart. The carpet could definitely use a good shampoo, and the card swiper on the pool door entry is almost impossible to get into.
Svar från Amanda A 1 mars 2023
Thank you for your feedback. We appreciate your patronage. We are looking to update our property very soon!

8/10 Bra

Meghan

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
We liked the easy access to the heart of Amish Country. The chlorine in the pool area was extremely strong causing multiple guests in the pool area (including our family to cough and get red and burning eyes). Good for fighting infection but not necessarily good for breathing. Need to find a better balance of the chemicals. Housekeeping services were excellent going above and beyond with cleaning our room when we were out for the two days we were there.

10/10 Fantastiskt

william

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very Nice warm Welcome
Bodde här 1 natt i december 2022

10/10 Fantastiskt

Nichole

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a very nice clean safe place that I was able to enjoy with my young child.
Bodde här 1 natt i december 2022

10/10 Fantastiskt

James

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff accommodated are early arrival
Bodde här 1 natt i november 2022

6/10 Okej

Theron

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Took the family on a vacation to the Amish country in Ohio. We had a great time. The room was big enough for us and clean. The only thing that I would have to say is the beds are hard as a rock. I have back issues and could not sleep. Everything else was good.
Bodde här 2 nätter i oktober 2022

8/10 Bra

Daniel

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Stay was good, the hotel is dated and could use some refurbishment.
Bodde här 1 natt i oktober 2022

10/10 Fantastiskt

Jeffrey

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The hotel was very nice and conveniently located. The only issues we had is that hotel.com did not list the king size bed. I had to ask the hotel to change that. This is happened the last several times we have booked through hotels.com.
Bodde här 1 natt i oktober 2022

8/10 Bra

Jeffrey

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2022

10/10 Fantastiskt

Fred

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very friendly and helpful. Easy parking. Close to shopping/dining areas. Very clean.
Bodde här 3 nätter i september 2022

10/10 Fantastiskt

juan

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My time there was great even though it was only for one night room was clean staff was awesome loved the breakfast and coffee and the Texas Roadhouse coupons was rite on time! ⭐️⭐️⭐️⭐️⭐️
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Paul

Bodde här 4 nätter i juli 2022

10/10 Fantastiskt

Nancy, Ashville

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i juli 2022

10/10 Fantastiskt

Javier

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2022

10/10 Fantastiskt

Samantha

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2022

2/10 Väldigt dåligt

Michelle

Reste med familjen
Gillade inte: Personal och service
Bodde här 2 nätter i juni 2022

10/10 Fantastiskt

Marie Elizabeth

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amanda the front desk clerk helped accommodate our needs by changing our room. She made the process very smooth. This place helped build my faith in hotels again ❤️
Bodde här 1 natt i maj 2022
Svar från Amanda A 14 maj 2022
Thank you for your patronage and kind feedback. We are so pleased to hear you enjoyed your stay with us! It was our pleasure to host you.

10/10 Fantastiskt

Carol

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place
Check-in was a breeze. Sadly I don’t remember the gals name, but she was a delight
Bodde här 1 natt i april 2022
Svar från Amanda A 14 maj 2022
Thank you for your patronage and kind feedback! We are so pleased to hear you enjoyed your stay with us. It was our pleasure to host you.

10/10 Fantastiskt

Marcianne

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Stay, Clean Place
I've stayed here a few times now when traveling "home" to Ohio to see family. This place is clean, well-run, stocked well and afforable. Highly recommend.
Bodde här 2 nätter i mars 2022
Svar från Amanda A 14 maj 2022
Thank you for your kind feedback. It was our pleasure to host you as you return "home" for a visit. Travel well!