Boendets ingång

Recensioner av Park Central Hotel New York

4 out of 5
Park Central Hotel New York
870 7th Ave, New York, NY

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 1030 av 2794 recensioner" "
8 - Bra i betyg. 861 av 2794 recensioner" "
6 - Okej i betyg. 472 av 2794 recensioner" "
4 - Dåligt i betyg. 255 av 2794 recensioner" "
2 - Väldigt dåligt i betyg. 176 av 2794 recensioner" "

8,4/10

Renlighet

8,2/10

Personal och service

7,2/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

8/10 Bra

Carl Mikael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i september 2023
Svar från Customer Service 9 okt. 2023
Thank you for the great rating, Carl!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Park Central Hotel New York. We'd like to share an even better experience with you soon.

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
Bra hotell men med hissproblem
Mycket med hotellet var bra, rent, fräsch och fina rum och läget är fantastiskt. Det fanns ingen minibar på rummet dock, och då man ju diskutera den otroligt höga depositionsavgiften… Det fanns glas på rummet dock för att man skall kunna dricka sin medhavda dricka men dessa var i plast. Inget jag förväntar mig från ett fyrstjärnigt hotell. Men mitt största problem med hotellet var hissarna. De funkade inte eller gick på sparlåga 3/7 dagar av vår vistelse på hotellet vilket var en utmaning då vi bodde högt upp. En dag när hissarna inte funkade blev vi hänvisade till andra hissar på andra sidan lobbyn, men de gick inte upp till vår våning så då skulle vi gå de återstående våningarna. Problemet? Då hamnade vi på ett annat hotell! Manhattan Club… Jag tycker mycket på hotellet var bra, men kan inte ge toppbetyg då hissuppevelsen var minst sagt märklig. I slutet av vår vistelse hade någon lagt ett informationsbrev i vårt rum med information om att de skulle lägga ett antal miljoner dollar på att fixa till problemen med hissarna. Jag tror det vore bra.
Bodde här 7 nätter i september 2023
Svar från Customer Service 18 sep. 2023
Hallå! Vi uppskattar din feedback om din upplevelse på Park Central Hotel. Vi är glada att du hittade vår renlighet, attraktiva rum och läge till din smak. Vi förstår att det kan ha orsakat vissa besvär att inte hitta en minibar och vi kommer att överväga dina synpunkter. Det verkar också ha varit vissa svårigheter med hisstjänsten. Även om det är sällsynt, när vi ställs inför dessa oväntade problem, omdirigerar vårt team gäster till att använda alternativa hissar för att minimera besväret. Vi beklagar djupt om detta orsakade några svårigheter. Vänligen notera, som du betonade i din recension, har vi en betydande renoveringsplan på plats för att förbättra funktionaliteten hos våra hissar. Tack för ditt tålamod och förståelse. Vi hoppas att du överväger att ge oss en ny chans att ge den perfekta vistelsen du förtjänar.

8/10 Bra

Sami

Bodde här 5 nätter i maj 2023
Svar från Customer Service 16 juni 2023
Thank you for the 4/5 rating, Sami!We are excited to see that you had an enjoyable experience at Park Central Hotel New York. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

8/10 Bra

Johan

Bodde här 4 nätter i februari 2023
Svar från Q 5 mars 2023
Thank you so much for sharing your 8/10 rating with us!

10/10 Fantastiskt

Åsa

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Loved the area where the hotel was located, close walk to Central Park and shopping areas. The room was comfortable just missing the coffee machine and hairdryer..
Bodde här 3 nätter i november 2021
Svar från Q 16 nov. 2021
THANK YOU!

4/10 Dåligt

Derek, Miami

Gillade inte: Boendets skick och faciliteter
Property is under renovation. Elevators very limited. Long waits. No room service. Average at best.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Chrsitian

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel clean great staff. The best thing location. You can get to hotel by subway from jfk, and uou can easily get anywhere in the city.
Bodde här 4 nätter i maj 2024
Svar från Customer Service 14 maj 2024
Christian, it's wonderful to hear that you appreciated the cleanliness and excellent team members at Park Central Hotel New York. It seems that our prime location immensely added to your pleasant experience. We strive to make transportation accessible for all our guests. We hope to welcome you back again, making every subsequent stay as noteworthy as the last.

6/10 Okej

Paul

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Only 1 elevator car working. AC doesn't work. They provided a stand fan. Bathroom door handle falling off - trapped in bathroom
Bodde här 4 nätter i maj 2024
Svar från Customer Service 13 maj 2024
Paul, we appreciate your valuable feedback. While we constantly strive to facilitate both comfort and convenience, it appears that we missed the mark during your stay. We regret the issues you encountered, particularly with the elevator, air conditioning system, and bathroom door handle. Our team has been notified to look into the concerns raised. Should you give us another opportunity, we promise an improved experience. We look forward to welcoming you back.

6/10 Okej

Clare

Elevator terrible. Otherwise the hotel is fine. You must fix this problem!
Bodde här 3 nätter i maj 2024
Svar från Customer Service 14 maj 2024
Clare, we regret to hear about your experience with our elevation system. Rest assured, we appreciate this feedback and our team is working to make necessary improvements. It's good to know you found the rest of your stay satisfactory. We hope you'll stay with us again at Park Central Hotel New York for an enhanced experience, and we appreciate your understanding.

6/10 Okej

Maria Victoria

Reste med familjen
Gillade: Renlighet
lo mejor: esta super cerca del central park, de cualquier subte o bus para ir a cualquier lado. lo peor: no tiene frigobar ni cafetera la habitacion y no es lo suficientemente grande para un hotel de tan bonito como este.
Bodde här 2 nätter i maj 2024
Svar från Customer Service 10 maj 2024
María, parece que apreciaste la conveniente ubicación del Park Central Hotel New York cerca de Central Park. Lamentamos escuchar sus inquietudes sobre las instalaciones y el tamaño de la habitación. Nuestro objetivo es crear un ambiente cómodo y relajante para todos nuestros huéspedes, por lo que sus comentarios son importantes. Tenga la seguridad de que lo consideraremos para mejorar la experiencia de nuestros huéspedes en el futuro. Esperamos tener la oportunidad de darle la bienvenida nuevamente una vez más en el futuro.

10/10 Fantastiskt

Amado

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great price in a great location (other than the city taxes, those are the same as total hotel price in other locations! Eek!). The elevator situation is unfortunate, but we managed to work around it with planning.
Bodde här 7 nätter i april 2024
Svar från Customer Service 8 maj 2024
Amado, we're delighted to hear that you found our prices and location to your liking. We understand your comments about the elevators and appreciate your patience and adaptability. It's our utmost priority at Park Central Hotel New York to ensure every aspect of your stay is smooth and enjoyable. We do hope to have the chance to welcome you back in the future.

8/10 Bra

Keyla

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2024
Svar från Customer Service 8 maj 2024
Keyla, thank you for your positive rating on Expedia! It appears you didn't leave any specific feedback, but we're pleased that your stay at Park Central Hotel New York was favorable. We're always striving for the best guest experience, so if you have any comments or suggestions for improvements in the future, we appreciate your input. We hope to see you again soon!

2/10 Väldigt dåligt

Lianne, Boca Raton

Reste med familjen
Gillade inte: Bekvämligheter
the elevator system is a mess. no dining, no bar, no fridge in the room and no room service. don't do it find something else. google reviews and make sure about the amenities.my mistake won't do it again
Bodde här 2 nätter i april 2024
Svar från Customer Service 7 maj 2024
Lianne, we regret to hear about your experience. We understand that the elevator system may not have met your expectations and acknowledge your notes on certain amenities. Our hotel continually evaluates its facilities and services based on valuable feedback like yours. Looking forward, we hope to have a chance to serve you better in the future.

8/10 Bra

Harold

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to central park and time Square and subway. Great location for everything
Bodde här 4 nätter i april 2024
Svar från Customer Service 6 maj 2024
Harold, thank you for choosing Park Central Hotel New York for your stay. It's fantastic to hear our location provided you easy access to a series of attractions including Central Park, Time Square and the subway. We hope to warmly welcome you back in the future for another enjoyable stay.

8/10 Bra

David, Bellaire

Reste med familjen
Gillade: Renlighet och personal och service
The biggest issue I had with the hotels that only one elevator was working the whole time we were there otherwise location was good
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Swetlana

Gillade: Renlighet och personal och service
Bodde här 6 nätter i april 2024
Svar från Customer Service 4 maj 2024
Swetlana, it's great to hear that you had a positive experience at Park Central Hotel New York. We're committed to providing our guests with the best services possible, and your constructive feedback inspires us to strive even harder. We look forward to welcoming you back for another enjoyable stay.

10/10 Fantastiskt

Beso

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place and great hotel
Bodde här 9 nätter i april 2024
Svar från Customer Service 3 maj 2024
Beso, it's wonderful to know that Park Central Hotel New York was able to meet your expectations. Our team takes great pride in ensuring a pleasant stay for our guests. We hope to see you again on your next adventure in New York!

8/10 Bra

John

Gillade: Renlighet och personal och service
Bodde här 2 nätter i april 2024
Svar från Customer Service 4 maj 2024
John, we appreciate you taking the time to rate your experience at Park Central Hotel New York. We're glad to learn you had an overall positive stay. Our teams are dedicated to ensuring each guest's visit is a memorable one. We hope to welcome you back in the future!

8/10 Bra

Massimiliano

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Molto comoda centralissima Camera buona
Bodde här 7 nätter i april 2024
Svar från Customer Service 2 maj 2024
Massimiliano, è un piacere apprendere che hai apprezzato la strategica posizione centrale del Park Central Hotel New York. Il tuo feedback sulla qualità delle nostre camere è significativo. Accogliamo con favore il tuo impegno nei confronti della nostra politica sul fumo, che migliora l'esperienza dei nostri ospiti. Speriamo che l'opportunità di servirti di nuovo presto.

8/10 Bra

Mary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
No coffee in room....no restaurant in hotel.
Bodde här 3 nätter i april 2024
Svar från Customer Service 2 maj 2024
Mary, we appreciate your feedback. We understand that the absence of an in-room coffee maker and onsite restaurant could elevate your comfort, and we will certainly take note of this for future enhancements. Despite this, we hope that you found other aspects of your stay at Park Central Hotel New York enjoyable. Thank you, and we look forward to welcoming you back.

8/10 Bra

Phillipa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i april 2024
Svar från Customer Service 3 maj 2024
Phillipa, it's gratifying to know that your stay at Park Central Hotel New York met your expectations largely. We sincerely appreciate your positive rating and look forward to the opportunity to welcome you back in the future.

6/10 Okej

Cynthia Elizabeth

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
The room was a nice size, but it was always stuffy. The AC worked the first day and after that it was really low and it wasn’t cold. We had to open the window for some freshness and the window would only open a bit. I always felt hot, but the lobby was always super cold. Only 2 out of the 4 elevators were working so it was always a long wait. Overall it was okay, but I don’t know if I would stay there again.
Bodde här 5 nätter i april 2024
Svar från Customer Service 1 maj 2024
Cynthia, it's regrettable to hear about your experience. We are genuinely committed to keeping our spaces, including the guest rooms and the lobby, as comfortable as possible. The inconsistency you mentioned regarding temperature control is noted for our attention. The matter of elevator availability is absolutely a point we will address. While your stay was deemed satisfactory, we'll work harder to elevate that to exceptional for all our guests. We hope for the opportunity to provide you with a superior experience should you choose to stay with us in the future.

8/10 Bra

shizuko

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Customer Service 2 maj 2024
Shizuko, thank you for rating the Park Central Hotel New York. We appreciate your feedback and look forward to hosting you again.

8/10 Bra

Fiona

Gillade: Renlighet
Bodde här 3 nätter i april 2024
Svar från Customer Service 30 apr. 2024
Fiona, thank you for choosing Park Central Hotel New York and taking the time to rate us. We are delighted you had a positive stay. Ensuring a commendable stay for all our guests is our utmost priority, and we hope to welcome you back soon.

10/10 Fantastiskt

Albert

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was very quiet and comfortable. The staff were helpful and friendly.
Bodde här 4 nätter i april 2024
Svar från Customer Service 28 apr. 2024
Albert, it's wonderful to hear you enjoyed a quiet and comfortable stay at Park Central Hotel New York. We're glad our team members were helpful and friendly throughout your visit. We appreciate your feedback and look forward to your next stay with us.

10/10 Fantastiskt

Alexa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Customer Service 29 apr. 2024
Thank you for the wonderful rating, Alexa!It's fantastic you enjoyed your time at Park Central Hotel New York so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

10/10 Fantastiskt

Cheryl

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was our second visit to this hotel. The location is fantastic and within walking distance of so many points of interest. So convenient! The rooms are modern and very clean. I especially love the bed linens and towels that are of very good quality. The beds are very comfortable. The gentlemen that meet you outside when you arrive are very friendly and welcoming. The gents at the luggage storage desk are also very welciming when we arrived early, and when we needed to store our luggage the day we were leaving. They made conversations about why we were in town, where we were from and what are plan were for the next 4 days. The staff at the front desk were not friendly. No warm smile, just going through the motions. We encountered 3 different staff members at the front desk. Early arrival, actual check in, and checkout. Three different individuals, all without smiles and welcoming positive attitudes. Come on, we are spending money at your property. We have a ton of choices! I gave the hotel five stars as the hotel itself is. Great location, exceptionaly clean, beautiful, comfortable rooms and bathroom, and great linens. These things are important to me.
Bodde här 3 nätter i april 2024
Svar från Customer Service 28 apr. 2024
Cheryl, thank you for choosing Park Central Hotel New York for the second time! We're delighted that you enjoyed the fantastic location, the cleanliness of our modern rooms and our premium bed linens and towels. We hear your compliments for our friendly colleagues outside the hotel and at the luggage storage.However, we do note your comment about the reception experience. We want to emphasize that we are committed to providing excellent hospitality, and we're looking into the matter.We're thrilled that despite this, your overall experience was positive and that our hotel met your high expectations in terms of location, cleanliness, comfort and more. We look forward to welcoming you back on your next trip!

6/10 Okej

Reghan

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Customer Service 28 apr. 2024
We appreciate you taking the time to share your feedback, Reghan.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

10/10 Fantastiskt

Beverly

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A beautiful comfortable hotel near broadway theaters and time square. It’s surrounded by great places to eat and shop. If there is a member of your tribe who has trouble walking distances- a doorman and cabs are waiting! Super friendly and helpful staff! Parking is a half block away in a secure manned garage- the hotel validates the parking ticket on checkout! Definately a great choice!!!
Bodde här 1 natt i april 2024
Svar från Customer Service 27 apr. 2024
Beverly, it's fantastic to hear you enjoyed your stay at Park Central Hotel New York. We're thrilled you appreciated our convenient location near great eateries, shops, and iconic attractions, along with the accessibility options we provide. It's wonderful to know our team members exceeded your expectations with their friendliness and helpfulness. Your praise about the secure parking arrangements heightens our spirits as well. We can't wait to be your top choice once more when you revisit New York!

10/10 Fantastiskt

JEANNETTE

Affärsresenär
Gillade: Bekvämligheter och boendets skick och faciliteter
Wonderful
Bodde här 3 nätter i januari 2024
Svar från Customer Service 27 apr. 2024
Jeannette, it's delightful to hear that you enjoyed your stay at Park Central Hotel New York. We appreciate your wonderful feedback and look forward to welcoming you back in the future. Thank you for choosing our establishment for your travel needs.

10/10 Fantastiskt

Patricia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient location.
Bodde här 1 natt i april 2024
Svar från Customer Service 27 apr. 2024
Patricia, it's great to hear you appreciated the well-situated Park Central Hotel New York. Your satisfaction is our top priority, and we're thrilled to have met your expectations. We look forward to your next stay with us for another convenient travel experience.

10/10 Fantastiskt

Emina

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Customer Service 28 apr. 2024
Thank you for the 5/5 rating, Emina!It's excellent you enjoyed your time at Park Central Hotel New York so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

8/10 Bra

Cédric Jean-Louis

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
Idéalement situé. Cependant chambre petite pour 4 avec des lits étroits (on s'attend au moins a des Queen Size), salle de bain mini, des prises électriques qui se démontent quand on veut débrancher un appareil et le comble, 1 seul ascenseur en fonctionnement pour tout l'hôtel c'est un peu limite.
Bodde här 7 nätter i april 2024
Svar från Customer Service 26 apr. 2024
Cédric, merci pour ton commentaire. Nous comprenons que la pièce aurait pu paraître un peu étroite pour quatre personnes et que vous avez trouvé que nos prises électriques nécessitaient une attention particulière. Vos commentaires sur le service limité des ascenseurs sont également notés. Il est impératif pour nous de fournir un séjour confortable et sans tracas et vos idées nous aident à améliorer nos services. Nous espérons vous revoir bientôt au Park Central Hotel New York pour une meilleure expérience.

6/10 Okej

Suzanne

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Verouderd, paar dingen niet werkend zoals airco; die maakte echt de hele nacht ontzettende herrie. Badstop kon niet dicht dus in bad gaan kon niet, rolgordijn ging niet omhoog, dat is wel snel verholpen. Rest niet.
Bodde här 4 nätter i april 2024
Svar från Customer Service 26 apr. 2024
Suzanne, wij stellen je feedback zeer op prijs. Het spijt ons te horen over uw ervaringen met de airconditioning en het bad, en we erkennen dat u bepaalde onderhoudsproblemen vermeldt. Onze prioriteit is ervoor te zorgen dat alles in onze kamers naar verwachting functioneert. Uw opmerkingen zijn ter beoordeling doorgestuurd naar ons onderhoudsteam en zullen dienovereenkomstig worden behandeld. Wij hopen u in de toekomst nog beter van dienst te kunnen zijn.

4/10 Dåligt

Renee, Philadelphia

Reste i grupp
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Had a reservation for one night.The check in rep was very nice. Our room was on the 14th floor with one elevator working and pretty full compacity. Going back and fourth became a problem because of the wait time. Last night, called the front desk to ask about time allotment to ABC studios and to request the one hour late C/O .Was told that the request had to be made the day of. She then sent my call at 7 pm to the concierge when the message clearly said the office closed at 6. This morning before going to ABC to ask about the late C/O. The gentleman said no problem will take care of that now.We left came back at 12:30 went to the room to get our bags and the key did not work. Called the front desk and was told that the clerk should have told me to stop at the desk for a new key.We waited for security from 12:35 - 1 pm security never came. This is not a customer friendly hotel but then again..It may just be the NewYork culture. Definitely won't stay here again and will pass it on through the social networks.Treat people with respect.This hotel is not cheap!!! You pay a resort fee plus tax..It is not a resort!! Nothing was given,not even a restaurant
Bodde här 1 natt i april 2024
Svar från Customer Service 26 apr. 2024
Renee, your feedback is highly valued and we regret to hear that the efficiency of our services did not live up to expectations. In particular, it seems your elevator experience and the miscommunication about your late checkout were frustrating. We're dedicated to ensuring that our guests' time and privacy are well respected, and it's plain to see that your recent visit didn't reflect this commitment.New York City can indeed be fast-paced, but we strive to provide a relaxing and amicable environment for our treasured guests amidst the hustle and bustle. It's unfortunate to hear that your stay fell short of this ideal. We're also sorry to hear that the value of the services you received did not match the cost of your stay, as we aim to provide excellent value in an often pricey market.Your opinions have been passed to our team so that we can better understand and address where we went wrong. We hope that despite these issues, you were able to make the most of your time in the city, and we wish you safe travels in the future.

10/10 Fantastiskt

Elizabeth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent
Bodde här 4 nätter i april 2024
Svar från Customer Service 26 apr. 2024
Elizabeth, your succinct comment of "Excellent" speaks volumes about your stay at Park Central Hotel New York. We're glad to see you enjoyed the time spent with us and we look forward to welcoming you back in the future.

10/10 Fantastiskt

Renzo

Bodde här 1 natt i april 2024

8/10 Bra

Mari

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I wish we had a coffee maker in room.
Bodde här 1 natt i april 2024
Svar från Customer Service 25 apr. 2024
Mari, we appreciate your feedback regarding our lack of in-room coffee amenities. Ensuring guests enjoy a convenient and comfortable stay is important to us at Park Central Hotel New York. We have noted your suggestion and thank you for helping us enhance the experience for future guests. We look forward to welcoming you back soon.

6/10 Okej

Tiffany

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Elevator is under construction, had to use the service elevator and pass through the connecting hotel lobby. They state that the elevator’s are undergoing a renovation, very frustrating. No coffee maker in room, I’m guessing that’s because they want you to buy it in the hotel lobby, would prefer not to have to get dressed in the morning and trek downstairs and wait in line for a $7 small coffee. There are plenty of other hotels in the city to choose from, wouldn’t go out of my way to stay there again.
Bodde här 3 nätter i april 2024
Svar från Customer Service 26 apr. 2024
Tiffany, we understand your recent stay brought forward some inconveniences, such as adjustments in our facilities and the lack of an in-room coffee maker. We always aim to ensure our guests' comfort and convenience during any improvements. Any decision we make, like our beverage arrangements, aims to deliver the best service with our guests in mind. We know New York City offers many hotel choices and we hope you'll give us a chance to surpass your expectations if you return in the future.

10/10 Fantastiskt

janice

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very happy with the room, the staff were friendly and efficient. Would stay there again
Bodde här 2 nätter i april 2024
Svar från Customer Service 24 apr. 2024
Janice, it's wonderful to hear you enjoyed your stay at Park Central Hotel New York. We're delighted to know you appreciated our efficient and friendly team members and the quality of your room. We eagerly look forward to welcoming you back in the future.

4/10 Dåligt

Jaquelin

Reste med familj och småbarn, Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
Some area of the room new upgrades, mold around the sink definitely not good . Cleaning under the vanity sink not done well . Dust all over the light fixtures. For the money per night definitely not worth the money . Having to wait 5-10 minutes for the elevator another problem
Bodde här 2 nätter i april 2024
Svar från Customer Service 22 apr. 2024
Jaquelin, thank you for your valuable feedback. We regret to hear about the cleanliness issues you encountered, along with your dissatisfaction with certain aspects of the room and elevator wait time. We are continuously working to improve guest satisfaction and the concerns raised will be taken into serious consideration by our team. We hope to have the opportunity to offer an enhanced experience during your next visit.

8/10 Bra

Michelle

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is great! Good lobby, close to sooooo many things but the elevator situation is not the best. We have stayed here about 5 or 6 times when in NYC (and obviously like it because we continue to go back) but elevators are hard to come by. Usually they have two up and running and there is a wait going down to the lobby and coming up to your room but this time one was under an update so it took signifcantly longer.
Bodde här 2 nätter i april 2024
Svar från Customer Service 22 apr. 2024
Michelle, thank you for the review and for being a returning guest at Park Central Hotel New York. We're pleased to hear about your appreciation for our strategic location and inviting lobby. Regarding the elevator situation you've mentioned, we acknowledge such instances might occur especially when one is under maintenance. Our team collaborates closely to minimize any inconveniences during these periods. Your understanding of this matter is appreciated. We look forward to your next visit.

10/10 Fantastiskt

Sabrina

Reste i grupp, Affärsresenär
Gillade: Bekvämligheter
This property is very close to all locations a tourist would want to visit. Unfortunately, the area around the property is somewhat in a bit of decline due to closing of businesses. It is good to see that the hotel is refurbishing their elevators, but it did cause some wait and line ups for elevators due to the upgrading. Very friendly and knowledgeable staff. Cleaning staff are super good and we were pleasantly surprised with the booking.
Bodde här 5 nätter i april 2024
Svar från Customer Service 22 apr. 2024
Sabrina, we appreciate your insightful feedback. It's encouraging to hear that you found Park Central Hotel New York's location convenient for touring the city. We are making changes to continually improve our guest experience, and the elevator renovations are part of that. We apologize for any delays you experienced as a result. It's heartening that our knowledgeable team members and diligent housekeeping made a positive impact on your stay. We hope to have the opportunity to welcome you back in the future to a fully upgraded hotel experience.

10/10 Fantastiskt

Sandi, Valley City

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Customer Service 23 apr. 2024
Sandi, we're thrilled to see that you had a 5-star experience at Park Central Hotel New York. Our team looks forward to welcoming you back for another fantastic stay whenever your travels bring you back to New York. Safe travels until then.

2/10 Väldigt dåligt

Aline

Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The window was open and it was freezing. The heater broken.. took two calls before someone came to close the window. No coffee in the room. Everything else is unremarkable.
Bodde här 1 natt i april 2024
Svar från Customer Service 21 apr. 2024
Aline, we regret to hear about the concerns with the room temperature and lack of coffee supplies. It's unfortunate that your needs required multiple calls. Our team is typically prompt in addressing all requests for assistance. For future visits, please do reach out to us at any time so we can ensure all amenities are up to standard and every aspect of your stay is comfortable. We appreciate your feedback and hope to better serve you next time.

10/10 Fantastiskt

Le, Pullman

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Customer Service 21 apr. 2024
Thank you for taking the time to leave this wonderful rating, Le! We hope to see you again soon at Park Central Hotel New York so we can share yet another amazing experience!

8/10 Bra

Kathy, Québec

Gillade: Renlighet och personal och service
Climatisation bruyante et intensité de la fan ne peux etre ajusté. Pas de ventilation dans la salle de bain
Bodde här 3 nätter i april 2024
Svar från Customer Service 19 apr. 2024
Kathy, we regret to learn about your experience with the air conditioning system and bathroom ventilation. It's important for us to create a comfortable environment during your stay. Please note, we have a maintenance team available to address such concerns, and we encourage our guests to communicate any issues during their stay so they can be rectified promptly. We hope to have the opportunity to serve you better in the future.

4/10 Dåligt

Tammy

Affärsresenär
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
I stayed here for a business meeting a block away. Choose this hotel due to proximity and walkability to said meeting. The elevator was an issue as the service elevator was out so I had to use the stairs up and down 4 flights. If I had not had luggage this might of been doable but with luggage and a laptop case it was challenging. The beds are in need of new mattresses and the room was just ok. I would not want to stay here again and would take extra time to uber to a meeting over being unable to sleep.
Bodde här 1 natt i april 2024
Svar från Customer Service 18 apr. 2024
Tammy, thank you for sharing your recent experience. We regret to hear about the inconveniences faced due to the elevator issue and the discomfort from the bedding situation. We understand such instances could impact your overall stay. We wish to reassure you that guest comfort is our priority, and we continually seek to enhance our services and facilities. We truly hope that you would reconsider and provide us with another opportunity to better serve you in the future.

10/10 Fantastiskt

Kathryn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Customer Service 19 apr. 2024
Thank you for this excellent rating, Kathryn!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Park Central Hotel New York! We'd love to host you again someday for yet another unforgettable visit.

10/10 Fantastiskt

Michelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Customer Service 19 apr. 2024
Michelle, it's wonderful to see your perfect rating for Park Central Hotel New York. We're pleased that you had a positive experience and we're looking forward to your next visit. Safe travels until then!