While it looks like a former apartment building that has been converted to a hotel, it is clean and serviceable. The staff is efficient and friendly. The rooms are clean, although they could use some updating. I had no trouble sleeping, my son found the bed uncomfortable. I was glad I brought my own bathroom amenities, because what was provided looked like an assortment of items collected from different places and was not useful. For instance, there was a tube of shampoo, but no shower gel or conditioner, although there was a very small bottle of body lotion. The included breakfast could have offered more variety. It appeared to me that the hotel is Chinese owned and is perhaps paying Ramada for the use of the name. It is located in the Chinatown of the borough of Queens (which I did not know when booking). The guests seemed to be overwhelmingly Chinese and the breakfast menu did cater to those preferences. However, the dining room was very clean and the wait staff very friendly and accommodating. My son loves Chinese food and was very happy with the receptionist's recommendation of a neighbourhood restaurant. Overall, I found it to be very good value for money and would certainly stay there again if I find myself in the area.