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Recensioner av 31 Street Broadway Hotel

2 out of 5
31 Street Broadway Hotel
38 West 31st Street, New York, NY

Recensioner

5,2
10 - Fantastiskt i betyg. 80 av 818 recensioner" "
8 - Bra i betyg. 179 av 818 recensioner" "
6 - Okej i betyg. 158 av 818 recensioner" "
4 - Dåligt i betyg. 121 av 818 recensioner" "
2 - Väldigt dåligt i betyg. 280 av 818 recensioner" "

6,0/10

Renlighet

5,2/10

Personal och service

5,2/10

Bekvämligheter

5,4/10

Boendets skick och faciliteter

5,2/10

Hållbarhet

Recensioner

8/10 Bra

Simon

Gillade: Rummets bekvämlighet
Helt ok
Jättebra läge
Bodde här 5 nätter i augusti 2019
Svar från THE GRAN NYC 11 aug. 2019
Dear guest, Thank you for staying with us. We do our best to provide the most comfortable and joyful stay for our guest with the most affordable prices. Kinde Regards

6/10 Okej

Martin

Gillade inte: Personal och service och rummets bekvämlighet
Bodde här 3 nätter i juli 2018
Svar från Eliza 25 juli 2018
Dear guest, Thank you for staying with us and we will do our best to improve our accommodation to make it better and more joyful to our guests. Kind Regards

4/10 Dåligt

Anders, Göteborg

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Bokningen sa egen toalett; men det stämde inte. Man delar med andra.
Bodde här 1 natt i mars 2018
Svar från Eliza 6 apr. 2018
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Bra

SUNIL

Reste med familjen
Gillade: Renlighet och bekvämligheter
Middle of Manhattan. Had a kitchenette do could have home made breakfast . But please carry your towels and soaps if staying for a long duration
Bodde här 3 nätter i maj 2024

2/10 Väldigt dåligt

Nyazawde

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The place doesn't look like a hotel me and my guest didn't want to check in ,not my taste that's why we never checked in that places seems to be a shelter 😕
Bodde här 1 natt i maj 2024

6/10 Okej

Manuela

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i april 2024

2/10 Väldigt dåligt

Marta

Gillade inte: Renlighet och boendets skick och faciliteter
Rats in the room
Bodde här 4 nätter i april 2024

2/10 Väldigt dåligt

Shantelly

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Did not accomodate for my dissabilty.
Bodde här 1 natt i april 2024

8/10 Bra

Belinda

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We had a few problems with the hotel. When we asked about more toilet paper we were told to ask Expedia. How could Expedia get us more toilet paper? We had a triple bunk bed but the ladders were against the wall. When I booked the room it showed three double bed but no bunk beds.
Bodde här 4 nätter i april 2024

8/10 Bra

Evelia del Carmen

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Excelente Location! Clean and Confortable!
Bodde här 6 nätter i april 2024

4/10 Dåligt

Brenda Anne, Saint Lazare

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
This was a convenient place to stay in mid-town Manhattan, but it was definitely not the most comfortable. It was very noisy, with very poor sound insolation. There was only one (1) shared bathroom per floor of many, many rooms, and although those bathrooms were newly renovated and clean, the renovations were not well thought out. There was nowhere to change and place your clothes, and bringing them into the shower space was a sure way to get everything wet, because the rainfall shower head was placed directly in the middle of the shower stall. It was impossible to shower without getting your hair and everything else wet! Our room was very small, and that was okay, except that the double bed had microfiber sheets and one thin 'army' blanket. We were provided with two worn bath towels of different sizes. Although there was a sink, stove, micro, small fridge and a few dishes in the room, there was a sign posted saying we were to leave the room clean and do the dishes before we left, but there was no dish towel. The air conditioner was fully functional, but SO noisy it kept us awake. On our check-out day we were awoken to very loud East Indian music at 8:30am, and when I opened our door to go to the bathroom, there was a drop cloth directly outside our door and a fellow painting the ceiling of the hallway. The noise of the music and the smell of the latex paint was near unbearable. I believe that since check-out was 10am, they should have commenced the paint job at 10:05am!
Bodde här 3 nätter i april 2024

2/10 Väldigt dåligt

Yeab Mekonnen, Chicago

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 7 nätter i april 2024

6/10 Okej

Dana-Marie

Reste med familj och småbarn
Gillade: Boendets skick och faciliteter
Das Hotel ist eine Zimmervermietung in der 31 Street W 38 (an der Ecke zum Broadway). Der Eingang liegt zwischen einem Weinhändler und einem Bear Donut Geschäft recht unscheinbar. Vor Ort mussten wir noch 7 Dollar in Cash bezahlen, dann wurde auf unserer Kreditkarte ein Rückbehalt für 175 Dollar eingerichtet. Der Flur roch muffig, aber das Zimmer war in Ordnung. Drei einfache Doppelbetten, ein bad mit einer kleinen Wanne, WC und Waschbecken sowie eine funktionale Küchenzeile sind für uns als Familie mit 4 Kindern vollkommen ausreichend. Es war nicht supersauber, aber wir haben auch nichts superekliges gefunden (zum Glück). Direkt um die Ecke liegt das große Kaufhaus Macy's, auserdem ein hübscher kleiner Park am Broadway, die Subwaystation 34 st Herald Sq ist ebenfalls direkt vor Ort. Insgesamt für den Preis zu empfehlen - als Großfamilie hätten wir anderswo deutlich mehr bezahlt.

2/10 Väldigt dåligt

Jessica

This property isn't ideal if there are multiple people rooming together. There's a very small/disfunctional bathroom with a small pedestal sink and no counter space as well as 1 mirror in the whole room. You have to pay for wifi, each day and the tv MIGHT pick up a channel or 2. Our furnace could not be turned off due to there was no handle. The blankets on the bed weren't even big enough to cover the whole bed, so 1 people can't share a blanket. The front desk said they couldn't help us with that. All in all, i do NOT recommend this place at all and I definitely won't be staying here again.
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Pierre

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The room and shared bathroom were clean and I was surprised to not hear noise from the street. There were some noise from other tenants, but not much.
Bodde här 4 nätter i april 2024

2/10 Väldigt dåligt

Walter

Gillade inte: Bekvämligheter och boendets skick och faciliteter
B&B business in kind-of-a-hotel building. Had a lot of trouble checking in bevause i did not have an email from the owner of the room. Real small room. Shared bathroom clean but very uncomfortabel. Left after 1 night. Lots of rooms permanently occupied by Asian people. Smelly conditions because of cooking on the floors ?
Bodde här 7 nätter i mars 2024

10/10 Fantastiskt

Brandon

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
This has been the best stay I have ever had. I was very pleased. Plus, everyone was beautiful.
Bodde här 1 natt i mars 2024

8/10 Bra

Brenda, Phoenix

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I’ve stayed here multiple times and it’s close to everything and reasonably priced
Bodde här 4 nätter i februari 2024

6/10 Okej

Nurul

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024

4/10 Dåligt

Orest

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Manager extremely rude & unhelpful on phone, played blame game, deflected offering service for complaints about problems, ie TV & stove not working, etc.
Bodde här 2 nätter i mars 2024

2/10 Väldigt dåligt

Tomas

Gillade inte: Renlighet
Bodde här 2 nätter i mars 2024

2/10 Väldigt dåligt

Gaby

Bodde här 3 nätter i mars 2024

2/10 Väldigt dåligt

Mickey

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
I called the property manager to tell her about the screaming in the room next to mine and she hung up on me and told me she "didn't care". When I went to the front desk, I was told to watch my tone and calm down nobody is screaming. I have the recordings of the screaming. SHUT this place DOWN. WHAT.
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Joaquin

Bodde här 5 nätter i mars 2024

2/10 Väldigt dåligt

Gustavo

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024

2/10 Väldigt dåligt

ana

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Mi falmila llegó al hotel y no le quiso atender en el hotel , teniendo todo pago por Expedia , y para continuar con Expedia es difícil comunicarse , así que necesito mi reembolso de esto , ya que no pudieron usar el hotel por que yo no alcancé a estar , soy la dueña de la cuenta pero reservé para Carlos Andrés Cespedes

8/10 Bra

Gertrude, phoenix

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Hi so I'm nit sure if we will be getting our deposit. When checking in keep that little yellow slip. For the refund i don't brecall singning that but a white page. Signature and anichals yes orherwise we loved the area food 2 stoos dron rhe blecher behind time square. Train. All goood. Thanks te from Phoenix
Bodde här 4 nätter i mars 2024

2/10 Väldigt dåligt

Natalie

Reste med sin partner
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The front desk staff are not very friendly. When asked questions, they don’t answer with specific information especially when you need bags to be held. Also, they only took cash for certain fees. The blanket is similar to that of a U-Haul moving blanket.. scratchy, thin and uncomfortable. The bathrooms were clean. Nice walkable to MSG - Madison Square Gardens and Penn station. Very tiny room. Bring shower shoes because of shared bathrooms only 2 showers and 2 bathrooms per gender.
Bodde här 2 nätter i mars 2024

2/10 Väldigt dåligt

Aaron

Reste med familjen
Gillade inte: Bekvämligheter
Spoke with someone here on Sunday and was told I would hear back from Expedia within 72 hours and still have heard nothing. Didn’t even stay was there long enough to leave bags to not have to carry around while finding another hotel. Came got them and checked out it was that bad
Bodde här 2 nätter i mars 2024

2/10 Väldigt dåligt

Lingqing

Bodde här 2 nätter i mars 2024

6/10 Okej

Richard Teanio

Reste med familj och småbarn
Gillade: Renlighet
Noisy metal pipes, not sure what causes the sound, very loud in the morning. No shower stall in the room, except for toilet and sink. Had to go upstairs (a floor above) to use a shared shower stall. There are additional fees for in house services not included in the rental.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Isabel

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Next to the subway
Bodde här 4 nätter i februari 2024

8/10 Bra

Charles

Gillade inte: Renlighet
Bodde här 2 nätter i februari 2024

2/10 Väldigt dåligt

Mirian

Reste med familj och småbarn
Gillade inte: Renlighet och bekvämligheter
The front desk personnel were horrible! Rude! WORST EXPERIENCE EVER!
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Israel, Billerica

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024

4/10 Dåligt

Abiegale

Reste med familjen
Gillade inte: Boendets skick och faciliteter
The main reason for choosing this accommodation was its convenient location, close to popular tourist destinations in Manhattan. However, I must mention some drawbacks. The room with a city view was plagued by noise from ongoing construction and incessant car honking, which became quite bothersome, especially at night. The bunk bed was also uncomfortable due to its limited headspace, making it impossible to sit upright. Additionally, the absence of a chair inside the room meant resorting to sitting on the floor. Furthermore, there was a lack of mirrors outside the room, with the only one being inside the bathroom. Considering these factors, I have decided not to book this place again in the future.
Bodde här 5 nätter i februari 2024

2/10 Väldigt dåligt

irma angelica carranza

Gillade inte: Boendets skick och faciliteter
.
Bodde här 7 nätter i februari 2024

2/10 Väldigt dåligt

Piyapat

Bodde här 3 nätter i december 2023

2/10 Väldigt dåligt

Michael

Affärsresenär
Gillade inte: Bekvämligheter och boendets skick och faciliteter
This was the worst day I’ve ever stayed at before. Nothing worked that smoke detector kept going off every 30 seconds and yelling at me. They would not assist me fixing it. The TV didn’t work. The stove top burner did not work. And I still have not been returned my deposit that I was not told about till I arrived. Staff very rude and no professional in anyway but onstead made me feel uncomfortable and laughed at me. I hated the whole stay and was scared to leave room.
Bodde här 5 nätter i januari 2024

2/10 Väldigt dåligt

Kendal

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Washing machine didn’t wash my clothes properly and the DRYER did not dry them!!!!! This stole WAY too much money, TIME, ANd SLEEP FROM ME!!! LIAR AT THE front desk is clueless as to how a real hotel would handle this situation and DID nothing about it!! I had to loose yet again MORE money, a night of sleep because I was forced to lug my extremely wet clothes somewhere that had actual clothing dryers!! And that was after they were already in their so-called dryer!!! I hate these lying. thieving, moronic scammers!!! Hope they’re behind bars soon!! 6 hrs of my time stolen because of these low lives, $ stolen AFteR already paying WAy TOO much for laundry, and sleep stolen. This place doesn’t support a proper environment, you’re forced to smell nasty food smells from others cooking!! NEVER again!!! Beware!!!
Bodde här 8 nätter i januari 2024

10/10 Fantastiskt

Anna

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It’s close to many places!
Bodde här 3 nätter i december 2023

2/10 Väldigt dåligt

Miriam Reyes

Bodde här 6 nätter i januari 2024

6/10 Okej

Joel

Bodde här 2 nätter i januari 2024

2/10 Väldigt dåligt

mahdi

Reste i grupp
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
I had a reservation booked 3 days prior to my stay. When i got there by 11:30 PM, there was no record to concierge/security. He called management over 5 times and no one picked up. So, Front desk literally said i don't have room for you because there is no key here under your name and you need to talk to Expedia. It was around 1 AM without knowing what to do. After contacting Expedia and recollection confirmed, he came back and he said we have a key for you. It was too late as i had my rebooking with Expedia. This is the most awful experience i have ever had. Yesterday, they emailed me stating that they had key for me and why I misinformed Expedia. Instead of apologizing, they wrote me that note was above disrespectfulness. Please use your own judgements before booking.
Bodde här 2 nätter i januari 2024

2/10 Väldigt dåligt

fernando damian

Gillade inte: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i januari 2024

6/10 Okej

Ronald Arturo Rojas

Bodde här 8 nätter i december 2023

8/10 Bra

Dawn

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Bodde här 3 nätter i november 2023

2/10 Väldigt dåligt

Ihor

Bodde här 2 nätter i december 2023

4/10 Dåligt

David

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
I made the reservation for my daughter but they told me this was not possible to change my name to her name on the reservation. I had to work with Expedia to fix this since this was not mentioned in the policy. Expedia where able to help me but the hotel told me working with Expedia was illegal and my daughter won't be able to do the check in if I'm not with her. They where not able to find the room. It took an hour just for check-in. Beds where not properly done. Which give some doubts if they where cleaned or not....
Bodde här 4 nätter i december 2023

4/10 Dåligt

Joemarie

Bodde här 4 nätter i december 2023