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Recensioner av City Club Hotel

4 out of 5
City Club Hotel
55 W 44th St, New York, NY

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 561 av 1337 recensioner" "
8 - Bra i betyg. 345 av 1337 recensioner" "
6 - Okej i betyg. 162 av 1337 recensioner" "
4 - Dåligt i betyg. 123 av 1337 recensioner" "
2 - Väldigt dåligt i betyg. 146 av 1337 recensioner" "

8,0/10

Renlighet

8,4/10

Personal och service

7,2/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

8/10 Bra

Jens

Bodde här 2 nätter i mars 2023

8/10 Bra

Lars

Reste i grupp
Gillade: Rummets bekvämlighet
Nice, clean hotel with great location. A little worn and gloomy. Some broken items (a lamp not working, broken lock to toilet).
Bodde här 4 nätter i september 2022

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2022

10/10 Fantastiskt

Bassam

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Spectacular! Speaking of the vintage two-level bedroom, I would definitely choose to stay at this hotel again when my family and I revisit New York.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

JOE

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very helpful staff and great coffee bar.
Bodde här 4 nätter i maj 2024

10/10 Fantastiskt

jenally

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The place was nice
Bodde här 1 natt i april 2024

6/10 Okej

Cheryl Alice Susheel

Affärsresenär
The property in many areas is not clean. The toilet in the room made constant loud nooses, theirr bellmen were friendly. The desk staff was not polite
Bodde här 2 nätter i maj 2024
Svar från Management 18 maj 2024
Thank you for bringing your recent experience to our attention. We sincerely apologize for any inconvenience or dissatisfaction you may have encountered during your stay at City Club Hotel. We hold ourselves to the highest standards of guest satisfaction, your feedback is incredibly important to us as it helps us identify areas for improvement. Please know that we are committed to addressing your concerns promptly and effectively. If there's anything specific, we can do to resolve the situation please do not hesitate to contact us directly. Your comfort and satisfaction are our top priorities, and we are dedicated to ensuring that your next experience with us surpasses your expectations.Thank you once again for your valuable feedback. We hope for the opportunity to restore your faith in our hotel and provide you with the exceptional stay you deserve.

6/10 Okej

Sheena

Gillade: Bekvämligheter
Nice and convenient, lots of restaurants and stores to shop around.
Bodde här 2 nätter i maj 2024
Svar från Management 18 maj 2024
Thank you for choosing City Club Hotel for your recent stay. We are delighted to hear that you enjoyed your time at our hotel.

8/10 Bra

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024

8/10 Bra

Addisu

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Jelena

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

8/10 Bra

Paulette Dozier

Gillade: Renlighet och personal och service
LIKED: • Very convenient LOCATION. • Good CLEANING SERVICE. • Great CONTINENTAL BREAKFAST. • Helpful STAFF all around. It was a very pleasant stay. DID NOT LIKE: • Poor First Impression: The LOBBY needs to be improved. It didn’t give a good first impression at all. A more modern upgrade to match the upscale location of the property would be helpful. • Uncomfortable Second Impression: The CARPET IN THE ELEVATOR needs to be changed. It was old, filthy, and very worn out.
Bodde här 3 nätter i april 2024
Svar från Management 18 maj 2024
Thank you for taking the time to share your feedback. Please know that your comments are incredibly valuable to us as we continuously strive to improve our services and guest experiences. We apologize for any dissatisfaction you may have experienced during your stay.

2/10 Väldigt dåligt

Vish

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Terrible service, gave me a room without a desk and I had to complain .. told me it’s a 195 sft room and it’s no bigger than 125 sft. Lisa at front desk told me it’s my problem .. changed the room .. still a small room but now with a desk. It’s a petit room but nowhere on Expedia it says so.
Bodde här 1 natt i april 2024
Svar från Management 18 maj 2024
We sincerely apologize for the inconvenience and dissatisfaction you experienced during your recent stay with. Regarding the discrepancy in room size information, we will review our listings on Expedia to ensure that accurate information is provided to our guests.Please know that providing exceptional service and comfortable accommodations is our top priority, and we regret that we fell short of meeting your expectations on this occasion. We will address the issues you raised with our team to ensure that they are not repeated in the future.

4/10 Dåligt

Nicole

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Pablo

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It is a classic hotel, good value
Bodde här 1 natt i april 2024
Svar från Management 18 maj 2024
Thank you ever so much for taking the time to share your delightful feedback about your recent stay at the City Club Hotel! Hope you stay with us again !

6/10 Okej

Celia

Reste med familj och småbarn, Affärsresenär
Gillade inte: Personal och service och boendets skick och faciliteter
The room was so dirty, the wall the bed and the wall lamps were all crushed. There was also a bad odor coming out of the showering room. The front desk was not professional at all. They were talking about their issues (looks like the lady had a problem and the guy was telling her he would help her find a solution lol) while we were checking in as if we were transparent there. This is not professional or respectful whatsoever.
Bodde här 1 natt i april 2024
Svar från Management 18 maj 2024
We're genuinely sorry to learn about your recent experience at City Club Hotel. Your satisfaction means the world to us, and it's disheartening to hear that we fell short of your expectations.Thank you for taking the time to share your feedback. If there's anything specific, to make things right for you, please don't hesitate to reach out to us directly. Your comfort and satisfaction are our top priorities,

10/10 Fantastiskt

Satoshi, Cohoes

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

6/10 Okej

Alexia

Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet och bekvämligheter
ants in the sink and in the bathroom and they didn’t do anything
Bodde här 2 nätter i april 2024
Svar från Management 18 maj 2024
Thank you for bringing this matter to our attention. We take all feedback seriously, especially when it concerns the cleanliness and comfort of our guests' accommodations. We are truly sorry to hear about your experience with ants during your stay. Please be assured that the cleanliness and maintenance of our facilities are of the utmost importance to us, and we have the most stringent protocols in place to address any pest-related issues promptly. However, upon investigation, we have not found any evidence of ants in the sink or bathroom in the room you occupied during your stay. Nevertheless, we understand the importance of your comfort and apologize if you felt inconvenienced in any way. We will continue to monitor our facilities closely to ensure the highest standards of cleanliness are maintained.

10/10 Fantastiskt

Cedric

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was fun
Bodde här 2 nätter i februari 2024
Svar från Management 18 maj 2024
Thank you ever so much for taking the time to share your delightful feedback about your recent stay at the City Club Hotel!

6/10 Okej

Yassine

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The hotel in general and especially the rooms and hallways need some cleaning.
Bodde här 1 natt i april 2024
Svar från lisa 18 maj 2024
Thank you for sharing your feedback following your recent stay at the City Club Hotel. We appreciate your insights into the cleanliness of our hotel, especially regarding the rooms and hallways.Ensuring a clean and comfortable environment for our guests is a top priority for us, and we take your comments very seriously. Rest assured; we have already taken steps to address the areas you mentioned with our housekeeping team to ensure that our standards are consistently met.We apologize for any inconvenience this may have caused during your stay. If you have any further concerns or if there is anything else we can assist you with, please do not hesitate to contact us directly.

2/10 Väldigt dåligt

Svitlana

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i april 2024

6/10 Okej

Marco

Reste med familjen
Location is great, walkable to different points suck Times Square and Manhattan lot to do near to the hotel. Rooms are okay not to 100 satisfied looks really old and needs more improvement.
Bodde här 2 nätter i april 2024
Svar från lisa 18 maj 2024
thank you for taking the time to share your thoughts on your recent stay at the City Club Hotel. We greatly appreciate your positive comments regarding our convenient location, which indeed offers easy access to the vibrant attractions of Times Square and Manhattan.However, we sincerely apologize for any disappointment you experienced with the condition of our rooms. Your feedback regarding the appearance and need for improvement is invaluable to us, and we will be sure to share it with our management team for further review and action.We look forward to the opportunity to welcome you back and provide you with an improved experience.

8/10 Bra

Geneviève

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place!
Bodde här 3 nätter i april 2024

8/10 Bra

xiucong

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Fair condition
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Karen, NEW YORK

Bodde här 1 natt i december 2023

8/10 Bra

colette

Reste med familjen
Gillade: Renlighet och personal och service
Extrêmement bien situé. Chambre confortable Petit déjeuner léger
Bodde här 6 nätter i april 2024
Svar från Management 19 maj 2024
Thank you for taking the time to provide feedback on your recent stay at the City Club Hotel. We greatly appreciate your insights !

10/10 Fantastiskt

Brian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

4/10 Dåligt

Joan

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room booked was luxury queen, there was nothing luxurious about this room, view to walls meant blind was closed throughout, bathroom door would not close and the bathroom floor was warped and uneven. I requested a repair to the door but this did not happen. When I enquired what made this a luxury room to the concierge I was told none of the rooms look like they do on the photos he the shrugged when I said I was not happy with the room. I would not stay here again and looking at past reviews I am disappointed that this could be recommended by Expedia
Bodde här 3 nätter i april 2024

8/10 Bra

Saul

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Centrally located, staff very helpful and accommodating. Rooms hade cracks and door would not close unless pushed in, no view. Location is great near everything as well as subways to take you everywhere else!
Bodde här 2 nätter i april 2024
Svar från Management 19 maj 2024
Thank you for taking the time to provide feedback on your recent stay at the City Club Hotel. We greatly appreciate your insights as they help us ensure a better experience for all our guests. However, we apologize for the issues you experienced with the condition of your room. It's disheartening to learn about the cracks and door closure difficulties you encountered. Please rest assured that we take these matters seriously and are addressing them with our maintenance team to ensure that our rooms meet the highest standards of comfort and functionality.

6/10 Okej

Cameron, New York

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Rook

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
served the purpose, small rooms but perfect for just sleeping
Bodde här 1 natt i augusti 2023
Svar från Management 19 maj 2024
Thank you so much for sharing your recent experience at the City Club Hotel. We're thrilled to hear that you had a great stay with us!

2/10 Väldigt dåligt

Yolanda

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024

2/10 Väldigt dåligt

Edith

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Awful hotel. Terrible front of house staff.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Noel

Bodde här 1 natt i april 2024

8/10 Bra

Janis

Reste med sin partner
Gillade: Personal och service
Good location No coffee machine in room, also no proper ironing board, very small one with broken legs
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Rob

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great
Bodde här 2 nätter i april 2024

8/10 Bra

cynthia

Gillade: Renlighet, personal och service och bekvämligheter
This property is in a convenient location, easily walk to Central park, Times Square. The room is a good size for NYC, but they look like they are the originals from when this hotel was opened > 1903. Need some updating for sure. There is free breakfast, but it's just simple continental items. They were nice enough to hold my luggage while I toured the city (before I left NYC). I paid like $150 for the king room, I wouldn't pay more than that.
Bodde här 1 natt i april 2024

6/10 Okej

Angela

Reste med sin partner
Gillade: Bekvämligheter
When I first arrived to the property the staff was pleasant and I liked the location of the hotel (close to Bryant park). Check in process was fast and easy. Once I got to my room I noticed a strong odor and my room was extremely small after being told by the front desk they upgraded me. They told me I booked a petite room which I didn’t see that option on Expedia but I rolled with it. I went back downstairs to change my room and the desk worker looked visibly upset that I had this problem. He told me he could change my room and charged me a $20 fee. Overall, the location was great but you get what you pay for. It wasn’t luxurious but definitely better than a motel. I would go back if I was looking for a cheap place in the area but most likely wouldn’t bring anybody to stay there with me as my boyfriend was curious as to why I chose this hotel on a block full of beautiful hotels.
Bodde här 1 natt i april 2024

6/10 Okej

E

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
9th floor hotel has lots of water damage and old musty smell. I had to open the windows for ventilation.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Jon

Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Nameless

Gillade: Renlighet
Gillade inte: Personal och service och bekvämligheter
Idk
Bodde här 2 nätter i april 2024

8/10 Bra

Daniela

Reste med familjen
Gillade: Renlighet och bekvämligheter
Sehr zentral gelegen und ruhig, Zimmer sauber und ausreichend Platz für 4Pers. Bad war kalt - keine Heizung. Frühstück in Ordnung.
Bodde här 5 nätter i april 2024

4/10 Dåligt

Vanessa, Worcester

Reste i grupp
Gillade: Personal och service
Gillade inte: Bekvämligheter
Overall, it’s in a good location but I feel like the rooms could look better.
Bodde här 2 nätter i april 2024
Svar från Management 19 maj 2024
Thank you for taking the time to share your thoughts on your recent stay at the City Club Hotel. We truly appreciate your feedback as it helps us to continually enhance the experience for our guests.We're glad to hear that our hotel's location met your expectations and contributed positively to your overall experience. However, we regret that the appearance of the rooms did not fully meet your expectations. we will certainly take them into consideration as we strive to improve our accommodations. Enhancing the visual appeal and comfort of our rooms is a priority.We hope that despite this aspect, you were still able to enjoy your time in the city.

10/10 Fantastiskt

XPERIA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel employees are very nice and give us a lots of help during, before and after our wonderful stay.
Bodde här 1 natt i april 2024
Svar från lisa 19 maj 2024
Thank you so much for taking the time to share your experience at the City Club Hotel. We are thrilled to hear that you enjoyed your stay with us!

10/10 Fantastiskt

Hilda, GOLDSBORO

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024

6/10 Okej

Ronald

Reste med familjen
Property was adequate. In need of an update on rooms. They were very worn.
Bodde här 2 nätter i april 2024

2/10 Väldigt dåligt

Salanthia

Avoid at all costs! The rooms are the size of a shoebox and the bathroom is in the room. It’s dated! I probably could have dealt with it if I was by myself but I had my daughters with my for an orchestra trip at Carnegie Hall. No way! And, it wasn’t the room I reserved. They were booked and didn’t have another room for us.
Bodde här 3 nätter i mars 2024
Svar från Management 19 maj 2024
Thank you for sharing your feedback following your recent stay at the City Club Hotel. We sincerely apologize for the disappointment and inconvenience you experienced during your visit

10/10 Fantastiskt

Adindu

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Their hospitality.
Bodde här 3 nätter i mars 2024

8/10 Bra

Virginia

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Quick check in and check out. Staff was very friendly. Need some TLC given the age of the building , but was a good stay and convenient to the subway to get around the city
Bodde här 3 nätter i mars 2024
Svar från Management 19 maj 2024
Thank you so much for taking the time to share your experience at the City Club Hotel. We are thrilled to hear that you enjoyed your stay with us!

8/10 Bra

Rey

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
We really liked the convenience of the hotel location. The building is old, but still charming. The included breakfast was also a plus.
Bodde här 1 natt i mars 2024
Svar från Management 19 maj 2024
Thank you so much for taking the time to share your experience at the City Club Hotel. We are thrilled to hear that you enjoyed your stay with us!It's fantastic to know that you appreciated the convenience of our breakfast offerings. We strive to provide a comfortable and enjoyable experience for all our guests, and we're delighted that we succeeded in meeting your expectations.