Reception

Recensioner av Hampton Inn Manhattan/Times Square South

2.5 out of 5
Hampton Inn Manhattan/Times Square South
337 West 39th Street, New York, NY

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 345 av 1343 recensioner" "
8 - Bra i betyg. 355 av 1343 recensioner" "
6 - Okej i betyg. 313 av 1343 recensioner" "
4 - Dåligt i betyg. 181 av 1343 recensioner" "
2 - Väldigt dåligt i betyg. 149 av 1343 recensioner" "

7,0/10

Renlighet

7,6/10

Personal och service

6,6/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

6,8/10

Hållbarhet

Recensioner

8/10 Bra

Niklas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från General Manager 10 jan. 2024
Dear Niklas, On behalf of our Hampton Inn Manhattan/Times Square South team, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations and outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you and hope to continue being your hotel of choice whenever you return to Manhattan.Warmest Regards,Laurie MiskoGeneral Manager

8/10 Bra

JEAN

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Dåliga på kommunicera
Bodde här 5 nätter i oktober 2023
Svar från General Manager 3 nov. 2023
Dear JEAN, Thank you for choosing to stay at Hampton Inn Manhattan/Times Square South and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we apologize for the level of service you received from our staff and appreciate you bringing them to our attention so future guests can enjoy a seamless and comfortable stay. Your feedback is invaluable to us, and we hope to welcome you back shortly to provide you with an even better experience.Warmest Regards,Laurie MiskoGeneral Manager

10/10 Fantastiskt

Stefan

Bodde här 3 nätter i augusti 2023
Svar från General Manager 10 aug. 2023
Dear Stefan, Thank you for the perfect rating. We are glad you had a wonderful time at Hampton Inn Manhattan/Times Square South. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Warmest Regards,Laurie MiskoGeneral Manager

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet och personal och service
Dålig service
Riktigt dålig service. När vi skulle checka in kl 15 var rummet inte städat. Det tog nästan 2 h innan vi fick rummet. Ingen kompensation för det och tråkigt bemötande. Personalen i receptionen hälsade aldrig när man kom in eller lämnade hotellet. Frukosten fanns bagels, toast våfflor, ägg, frukt, gröt. Inget som smakade fantastiskt men det var bra att få en frukost i priset. Frukosten serverades på papperstallrikar och pappmuggar. Ofta fulla hissar på morgonen när alla skulle iväg. 5-10 min promenad till T-bana.
Bodde här 3 nätter i december 2022
Svar från General Manager 13 dec. 2022
Dear Guest, We appreciate you choosing our hotel and for taking the time to share your concerns. We apologize for disappointing you and for the service concerns you encountered during your stay. We have followed up accordingly with our team, especially the front desk and housekeeping to improve our performance in these areas. We understand your frustration and appreciate your patience in these matters. We hope we will have another chance to provide you with the excellent service and accommodations that you should have experienced on this visit.Warmest Regards,Laurie MiskoGeneral Manager

8/10 Bra

Jessica

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett helt ok hotell, rent och frukost av det enklare slaget, men så man blev mätt och klara sig till lunch. Ligger bra till för att nå alla sevärdheter.
Bodde här 5 nätter i augusti 2022
Svar från General Manager 27 aug. 2022
Dear Jessica, Thank you for your review regarding your stay at the Hampton Inn Manhattan/Times Square South. It was a pleasure to read that we exceeded your expectations. We work hard to make sure every guest has a comfortable and relaxing stay, so we will be sure to share your generous compliments with our associates. Thank you once more for your feedback, and we look forward to welcoming you again soon.Warmest Regards,Laurie MiskoGeneral Manager

8/10 Bra

Carina

Reste med familjen
Gillade: Renlighet och personal och service
Rent å städat hotell, trevlig personal, fräsch dusch, enda missen skulle jag säga är att det 32 vån höga hotellet endast har två hissar vilket städpersonalen oxå använder med sina vagnar, de gör att det kan bli väldigt långa väntetider vid hissen vid tex frukosttider.
Bodde här 7 nätter i juli 2022
Svar från Warmest Regards, Laurie Misko General Manager 5 aug. 2022
Carina, thank you for posting your comments regarding your recent stay at the Hampton Inn Manhattan/Times Square South. We are delighted to learn that you liked our clean property, devoted staff, and great shower. However, we regret your disappointment with the elevator, and we appreciate your patience. Thank you for your review, and look forward to having you as our guest again. Warmest Regards, Laurie Misko General Manager

8/10 Bra

Stanislav

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2022
Svar från General Manager 24 juli 2022
Stanislav, thank you for sharing the nice rating about your experience at Hampton Inn Manhattan/Times Square South. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon. Warmest Regards, Laurie Misko, General Manager

6/10 Okej

Kristoffer

Reste med familjen
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Ok value for money
Pros: Good location (well, close to Times Square, Broadway, MSG etc but not my favourite part of Manhattan), ok value for money, hot and cold breakfast (be sure to be there before 9 though, after that things run out). Room was ok size with fridge, safe, ironing equipment. Not too much street noise for mid town. Cons: Not the cleanest room, stains on the quilts etc, safe didn't work, under dimensioned breakfast area, long wait for elevator during breakfast, the key cards stopped working basically once per day, thin doors with potential nightly noise from hallway.
Bodde här 5 nätter i juni 2022
Svar från General Manager 8 juli 2022
Kristoffer, we are glad you chose to stay at our hotel. We appreciate you mentioning our location and are glad you found us to be of good value. However, we are sorry you were not pleased with the size of your room. Our priority is to give each guest an experience as perfect as possible; please know our front desk is always available to help make your stay a comfortable one. We also apologize for the wait time issues with the elevators and the inconvenience that this caused. Your frustration is fully understandable, and we are very grateful for your patience. We are evaluating the concern you had with the breakfast and key cards, as we are committed to offering better service for our guests. We encourage you to try us again in the near future. We are confident you will enjoy a better stay. Warmest Regards, Laurie Misko General Manager

10/10 Fantastiskt

Allan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
En vecka i NY
Riktigt bra hotell i centralt läge. Städning var 4:e dag passade oss utmärkt. Bra frukost som vi stod oss på halva dagen. Vi hade en härlig vecka i NY!
Bodde här 7 nätter i april 2022
Svar från AJ 14 apr. 2022
Thank you so much for your review, hope to see you again. Thank you so much for your review, hope to see you again.

4/10 Dåligt

Torbjörn

Bodde här 7 nätter i januari 2022
Svar från Adnan 14 feb. 2022
Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Thank you for bringing this to our attention. We're sorry you had a bad experience.

10/10 Fantastiskt

Pierre

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient
Bodde här 1 natt i maj 2024

6/10 Okej

Sabine

Gillade: Renlighet och personal och service
Bodde här 6 nätter i april 2024
Svar från Chana 5 maj 2024
Dear Sabine, Thank you for taking the time to rate your visit. We hope your stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another.

4/10 Dåligt

Fernando

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i april 2024
Svar från Chana 3 maj 2024
Dear Anna, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest. Warmest Regards

8/10 Bra

Steven

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Zeer centraal gelegen. Time square 3min lopen. Prima ontbijt! Compacte ,maar schone kamers 1601. Aanrader voor verblijf van 3-5 nachten.
Bodde här 6 nätter i april 2024
Svar från Chana 3 maj 2024
Dear Steven, We appreciate you taking the time to leave your generous rating regarding your recent visit to Hampton Inn Manhattan/Times Square South. Your feedback is essential to us. We appreciate your patronage and hope that we will have a chance to host you again in the future. Warmest Regards

8/10 Bra

Kathy

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
A lire les précédents avis , j'apprendais ......mais super hôtel, emplacement parfait, chambre faite avec changement de serviettes tout les jours. Je recommande cet hôtel.... Personnels très gentils
Bodde här 6 nätter i april 2024
Svar från Laurie Misko Area General Manager 1 maj 2024
Dear Kathy, Thank you for reviewing Hampton Inn Manhattan/Times Square South regarding your recent stay. We appreciate all the generous compliments regarding our dedicated associates. It's also wonderful to know you loved our hotel and the convenience of our location; thank you for appreciating the housekeeping service. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be! We greatly appreciate you for recommending us to fellow travelers, and thank you for sharing your experience with us.Warmest Regards,Laurie MiskoArea General Manager

10/10 Fantastiskt

stacey

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a great place for the price we paid, everything you need at your door and transport is easy to access. The breakfast a coffee throughout the day was a bonus. Staff were very nice and accommodating.
Bodde här 6 nätter i april 2024
Svar från Laurie Misko Area General Manager 1 maj 2024
Dear Stacey, Thank you for your review regarding your stay at the Hampton Inn Manhattan/Times Square South. It was a pleasure to read that we exceeded your expectations and that you found us of great value. We work hard to make sure every guest has a comfortable and relaxing stay, so we will be sure to share your generous compliments with our associates. Thank you once more for your feedback, and we look forward to welcoming you again soon.Warmest Regards,Laurie MiskoArea General Manager

8/10 Bra

Christopher

Reste med familjen
Gillade: Personal och service
No
Bodde här 3 nätter i april 2024
Svar från Area General Manager 29 apr. 2024
Dear Christopher, We appreciate you taking the time to leave your generous rating regarding your recent visit to Hampton Inn Manhattan/Times Square South. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Warmest Regards,Laurie MiskoArea General Manager

8/10 Bra

Karine

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Le petit déjeuner inclus et bon, est un gros plus pour cet hôtel !
Bodde här 7 nätter i april 2024
Svar från Area General Manager 28 apr. 2024
Dear Karine, We love getting feedback from our guests and truly appreciate your comments. It was wonderful to read about the high points of your stay and how much you enjoyed our complimentary breakfast. Thank you for choosing Hampton Inn Manhattan/Times Square South for your visit to NYC; we look forward to seeing you again soon.Warmest Regards,Laurie MiskoArea General Manager

8/10 Bra

Tanya

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location.
Bodde här 5 nätter i april 2024
Svar från Area General Manager 27 apr. 2024
Dear Tanya, Thank you for your wonderful review of Hampton Inn Manhattan/Times Square South! We are delighted our hotel was ideally located for everything you wanted to experience on this visit. We appreciate you staying with us and hope to see you again whenever your travels bring you to New York City.Warmest Regards,Laurie MiskoArea General Manager

6/10 Okej

marion

Reste med familjen
Gillade: Personal och service
Hôtel très bien situé, petit dej compris et personnel très agréable. Les moins… chambre très petite et équipements vieillots, forte odeur d’humidité dans notre chambre
Bodde här 7 nätter i april 2024
Svar från Area General Manager 27 apr. 2024
Dear marion, We are glad you enjoyed our convenient location and appreciated the breakfast buffet and our pleasant staff. We regret to learn that our room sizes did not meet your expectations. We understand that any discomfort can impact the overall experience of your stay, and hearing about your encounter with the scent in your room is something we take seriously. Our team continuously strive to maintain our hotel to meet the expectations of cleanliness and comfort. We recognize the importance of addressing any concerns that arise and work diligently to ensure our guests' comfort. Thank you for bringing this to our attention. Warmest Regards,Laurie MiskoArea General Manager

6/10 Okej

ANNALISA

Reste i grupp
Posizione strategica, stanze piccole ma vivibili. Attesa lunghissima per gli ascensori. Stanza colazione piccola. Nell'insieme e visti altri alberghi di Manhattan nella norma.
Bodde här 7 nätter i april 2024
Svar från Area General Manager 27 apr. 2024
Dear ANNALISA, We are glad our location was convenient for everything you wanted to do on this visit. However, we are sorry for the concerns you had regarding the room size. We regret the inconvenience caused by the longer wait times for the elevators, a common occurrence during our peak times. We are very grateful for your patience and understanding. Thank you again for taking the time to tell us about your stay. We hope to welcome you back soon!Warmest Regards,Laurie MiskoArea General Manager

8/10 Bra

Chantal

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Prima verblijf in dit hotel!
Bodde här 5 nätter i april 2024
Svar från Area General Manager 25 apr. 2024
Dear Chantal, Thank you for your recent stay at Hampton Inn Manhattan/Times Square South and for posting such a generous review. It is a pleasure to know that we stood up to your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting New York City. We enjoyed having you as our guest, and we hope to see you again soon. Warmest Regards,Laurie MiskoArea General Manager

6/10 Okej

Simone

Reste i grupp, Reste med familjen
Gillade: Personal och service
Extremely slow internet. You can get old to take elevators
Bodde här 7 nätter i april 2024
Svar från Area General Manager 25 apr. 2024
Dear Simone, Thank you for writing a review of your stay at our hotel. We were sorry to read about the wait times with the elevators and for the frustration it caused, and also the slow internet connectivity you experienced. Thank you for bringing this to our attention. Please know our front desk is staffed around the clock and are happy to assist you while you are here. We appreciate you staying with us and hope to have you as our guest again soon whenever you are in this part of New York City. Warmest Regards,Laurie MiskoArea General Manager

10/10 Fantastiskt

Elodie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel très bien situé dans Manhattan, proche Times Square. Metro à proximité. Petit déjeuner compris. Propre, literie confortable.
Bodde här 5 nätter i april 2024
Svar från Area General Manager 25 apr. 2024
Dear Elodie, It was a pleasure hosting your recent stay at Hampton Inn Manhattan/Times Square South! Thank you for your generous comments about our cleanliness and comfortable guest rooms and for highlighting our convenient location in the city. We are glad to know how much you appreciated the easy access to public transportation and Times Square. We hope you choose us again the next time your travels bring you to NYC.Warmest Regards,Laurie MiskoArea General Manager

8/10 Bra

Hugues

Reste med familjen
Gillade: Renlighet och personal och service
Service was good. Breakfast was bad: too many people in a too small room, you have to wait to find a seat and the choice is not huge.
Bodde här 7 nätter i april 2024
Svar från Area General Manager 24 apr. 2024
Dear Hugues, We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. However, We apologize for the frustration you experienced during peak hours at our complimentary breakfast, and we thank you for the specific feedback about our breakfast buffet options. We are grateful for your patience, and we are pleased you left the hotel with an overall good impression of Hampton Inn Manhattan/Times Square South. We look forward to your return.Warmest Regards,Laurie MiskoArea General Manager

8/10 Bra

Viky

Reste med familjen
Gillade: Personal och service och bekvämligheter
Personal amable
Bodde här 4 nätter i mars 2024
Svar från Area General Manager 18 apr. 2024
Dear Viky, Thank you for being our guest and for the kind remarks about our hospitality. It is truly our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. We appreciate your feedback and look forward to hosting you again at the Hampton Inn Manhattan/Times Square South.Warmest Regards,Laurie MiskoArea General Manager

10/10 Fantastiskt

Maria, Orlando

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från Area General Manager 17 apr. 2024
Dear Maria, On behalf of our team at the Hampton Inn Manhattan/Times Square South, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we continue to be your hotel of choice whenever you return to the city.Warmest Regards,Laurie MiskoArea General Manager

8/10 Bra

Hannah

Gillade: Renlighet och personal och service
Bodde här 2 nätter i april 2024
Svar från Area General Manager 16 apr. 2024
Dear Hannah, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a lovely experience here at the Hampton Inn Manhattan/Times Square South. We look forward to welcoming you back on your next visit!Warmest Regards,Laurie MiskoArea General Manager

4/10 Dåligt

Ana

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The check in was a breeze. However the stay was a different case. The bathroom ceiling was leaking. They moved us to another room but that room was worse. The main door didn’t shut close, there was an opening a gap about an inch which made us feel unsafe. Secondly we couldn’t use the fridge for two days because it didn’t close properly and built up a block of ice. The surrounding area is sketchy, a lot of homeless and drug users. The staff was friendly but the facility needs major improvement.
Bodde här 6 nätter i april 2024
Svar från Area General Manager 15 apr. 2024
Dear Ana, We genuinely regret missing some opportunities to create the comfortable stay you anticipated and deserved. Every guest who walks through our doors should expect a clean, well-maintained property as their home away from home when traveling. Therefore, we sincerely apologize that this was not your experience. We take safety precautions very seriously, and we appreciate you bringing this to our attention. We will address this appropriately with our team. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel.Warmest Regards,Laurie MiskoArea General Manager

8/10 Bra

laura

Gillade: Renlighet, personal och service och boendets skick och faciliteter
For our girls trip this was perfect for the location and value.
Bodde här 3 nätter i april 2024
Svar från Area General Manager 13 apr. 2024
Dear Laura, Thank you for the kind review. We are pleased that everything went great for you and your friends during your visit and that our wonderful location made it even better. We are glad to read how much you enjoyed your Hampton Inn Manhattan/Times Square South stay. We aim to deliver excellent value at a great price, so it is lovely to know this was your experience. We appreciate your business and hope to welcome you again the next time you're in the area.Warmest Regards,Laurie MiskoArea General Manager

10/10 Fantastiskt

Sylvie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
La chambre très propre, la literie tres confortable. Hôtel bien placé pour les déplacements vers les différents sites.
Bodde här 5 nätter i april 2024
Svar från Area General Manager 13 apr. 2024
Dear Sylvie, Thank you for the excellent rating. We are thrilled to read about your stay and how much you enjoyed our location and our clean and comfortable beds. We work hard to deliver a great experience for all our guests, and we appreciate you recognizing our efforts. Thank you for the beautiful review of the Hampton Inn Manhattan/Times Square South; we look forward to hosting you again on your next visit to the city.Warmest Regards,Laurie MiskoArea General Manager

8/10 Bra

PATRICE

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i april 2024
Svar från Area General Manager 14 apr. 2024
Dear Patrice, Thank you for choosing the Hampton Inn Manhattan/Times Square South. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warmest Regards,Laurie MiskoArea General Manager

8/10 Bra

Stephanie

Reste med familjen
Gillade: Renlighet
We enjoyed our stay in NYC and at the Hampton South Manhattan location. Like other reviews, the rooms have very limited walking space, but that is to be expected in the NYC highrises. The elevator lines were long a few times, during peak times, but they moved fast and was not a problem; it just required practicing a little patience. We had some issues with housekeeping coming in when we had "do not disturb" door hanger up and walking in without warning at 5:30pm. Next time we would just keep the latch attached on the door while inside at all times. Breakfast was busy, but a well-oiled machine. Staff was present, keeping food area clean and full, immediately cleaning tables when they were unoccupied so others could sit quickly. Subway was a 2-3 block walk. We felt safe. There is a nice little pub next day, The Joyce Public House, which we went to two nights when it was storming really bad and we did not want to venture too far out.
Bodde här 4 nätter i april 2024
Svar från Vhe 11 apr. 2024
Thank you for the good review.

8/10 Bra

Adonis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice location. Friendly staff! Breakfast included is an extra convenience.
Bodde här 2 nätter i mars 2024
Svar från General Manager 9 apr. 2024
Dear Adonis, Thank you for staying with us and your kind review. We are pleased you had an outstanding visit and that you were able to start your day off right with our complimentary breakfast. It is nice to see this type of recognition for our staff, and we will surely share this lovely feedback with them. We hope Hampton Inn Manhattan/Times Square South is your first choice whenever you visit New York. Thank you again.Warmest Regards,Laurie MiskoArea General Manager

10/10 Fantastiskt

Natalie

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Outside was unsafe, rooms were clean
Bodde här 1 natt i april 2024
Svar från Area General Manager 8 apr. 2024
Dear Natalie, Thank you for taking the time to review your experience at Hampton Inn Manhattan/Times Square South. Our top priority is to make sure you receive outstanding accommodations and service, so we are pleased you enjoyed our immaculate and relaxing rooms. However, we regret any discomfort you felt outside our hotel. Although we have no control over situations beyond our premises, please rest assured we strive to maintain a secure environment for every guest. It was our pleasure to host your visit, and we hope to welcome you back in the near future.Warmest Regards,Laurie MiskoArea General Manager

8/10 Bra

Gloria mirna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i mars 2024
Svar från Area General Manager 12 apr. 2024
Dear Gloria Mirna, Thank you for choosing the Hampton Inn Manhattan/Times Square South. We are dedicated to providing a comfortable and pleasing atmosphere for our guests, and we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warmest Regards,Laurie MiskoArea General Manager

2/10 Väldigt dåligt

yasmin

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Too many issues
Bodde här 4 nätter i april 2024
Svar från Area General Manager 6 apr. 2024
Dear Yasmin, Thank you for staying with us and sharing your feedback. Please accept our apologies for any disappointment you felt during your stay. Providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on. Therefore, we are genuinely sorry to learn that this was not your experience. We value you as a guest and hope that we have the opportunity to welcome you again in the future.Warmest Regards,Laurie MiskoArea General Manager

4/10 Dåligt

Anna

Bodde här 3 nätter i april 2024
Svar från Area General Manager 25 apr. 2024
Dear Anna, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Warmest Regards,Laurie MiskoArea General Manager

10/10 Fantastiskt

Dharmesh

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overall stay was good. Staff was nice. Parking was paid but good service. Breakfast was good too.
Bodde här 2 nätter i mars 2024
Svar från Area General Manager 4 apr. 2024
Dear Dharmesh, Thank you for the outstanding rating. We are delighted that we could provide you with a great stay at Hampton Inn Manhattan/Times Square South from check-in through check-out. We are happy to see that our staff and breakfast met your expectations. We look forward to your return and wish you all the best with your future travels.Warmest Regards,Laurie MiskoArea General Manager

6/10 Okej

Randy

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
When I arrived I noticed a long line to check in and only one person running the desk. The lobby was small, and a little cramped. There were families with children waiting for a long time to check in. I finally checked in and there was a line for the elevators. They were taking a long time. When I got to my room, the electronic key did not work. Maintenance was called and let me in, that said they took a long while to replace the keys. The breakfast in the morning had cold omletes sitting in a warm silver tray. Who knows how long they were sitting there. I do not not recommend this particular Hampton Inn, it's the one near Times Squton 39th Street.
Bodde här 1 natt i april 2024
Svar från Area General Manager 3 apr. 2024
Dear Randy, We appreciate you taking the time to share your review. We apologize for the inconvenience you experienced during your stay. Please accept our apologies for the wait times with check-in and the elevators. During our busiest times, especially when many families are here, the elevators get a lot of usage. Feedback such as yours allows us to continually monitor and improve our guest experience. We appreciate you bringing this to our attention. Thank you for your patience and understanding. We hope you give us another chance to provide you with the exceptional stay you deserve.Warmest Regards,Laurie MiskoArea General Manager

10/10 Fantastiskt

Claudia

Bodde här 2 nätter i mars 2024
Svar från Area General Manager 23 apr. 2024
Dear Claudia, We are thrilled you had an excellent stay at Hampton Inn Manhattan/Times Square South, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Warmest Regards,Laurie MiskoArea General Manager

8/10 Bra

Josef

Reste med familjen
Gillade: Renlighet och personal och service
Insgesamt war das Preis-Leistungs-Verhältnis ausgezeichnet, und ich kann dieses Hotel jedem empfehlen, der einen unvergesslichen Aufenthalt in New York City erleben möchte
Bodde här 4 nätter i mars 2024
Svar från Area General Manager 2 apr. 2024
Dear Josef, Thank you for choosing Hampton Inn Manhattan/Times Square South and taking the time to share your experience. We are delighted that you found excellent value for money during your stay with us in New York City. Your recommendation means the world to us, and we look forward to welcoming you back for another memorable stay. Warmest Regards,Laurie MiskoArea General Manager

4/10 Dåligt

Sabri

Affärsresenär
Gillade inte: Renlighet och personal och service
I could not slept FTP’m elevator noise and tremor
Bodde här 2 nätter i mars 2024
Svar från Area General Manager 2 apr. 2024
Dear Sabri, Thank you for sharing your valuable feedback with us. We sincerely apologize for the disruption to your rest due to the elevator during your recent stay. Our aim is to ensure every guest enjoys a comfortable and peaceful experience, and we regret falling short of your expectations in this regard. Please know that we take your feedback seriously and will review this matter internally for future improvements. We hope you will consider giving us another opportunity to provide you with a more seamless and enjoyable stay next time you return to our area.Warmest Regards,Laurie MiskoArea General Manager

8/10 Bra

Luigina

Reste med familjen
Gillade: Boendets skick och faciliteter
Molto valida la posizione, buona la colazione. I dintorni poco sicuri
Bodde här 6 nätter i mars 2024
Svar från Area General Manager 2 apr. 2024
Dear Luigina, Thank you for your feedback regarding your recent stay at Hampton Inn Manhattan/Times Square South. We're pleased that you appreciated our convenient location and enjoyed our breakfast offerings. However, we regret you felt uneasy about our surrounding area. Ensuring the safety and security of our guests is of utmost importance to us, and we will work diligently to provide a safe environment for all our guests. We value your patronage and hope to welcome you back soon for another enjoyable stay in the future.Warmest Regards,Laurie MiskoArea General Manager

10/10 Fantastiskt

Veronica

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Nice staff very welcoming.
Bodde här 1 natt i mars 2024
Svar från Area General Manager 2 apr. 2024
Dear Veronica, Thank you for sharing your recent experience at our hotel. We're thrilled to learn that our staff made you feel welcome during your stay at Hampton Inn Manhattan/Times Square South. Providing exceptional hospitality is our top priority, and it's delightful to know that we succeeded in creating a pleasant atmosphere for you. Your kind words serve as great encouragement for us, and we look forward to welcoming you back for another enjoyable stay in the future.Warmest Regards,Laurie MiskoArea General Manager

8/10 Bra

John

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
Staff was amazing. James front desk manager was wonderful.
Bodde här 4 nätter i mars 2024
Svar från Area General Manager 1 apr. 2024
Dear John, Thank you for commenting on your recent stay at the Hampton Inn Manhattan/Times Square South. Your compliments were a pleasure to read. We are delighted to learn that our team, especially James took excellent care of you. We would love to share your compliments with the team. We appreciate your feedback and look forward to having you as our guest again.Warmest Regards,Laurie MiskoArea General Manager

6/10 Okej

Prashanth

Affärsresenär
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The property is dingy, rooms small, the bathrooms even smaller, only 2 elevators for 32 floors. the food area is dirty and overall not a pleasant place to stay.
Bodde här 2 nätter i mars 2024
Svar från Area General Manager 30 mars 2024
Dear Prashanth, Thank you for staying with us and for sharing your feedback. Exceptional service for every guest is our highest priority; therefore, we apologize that this was not your experience. We are sorry for your disappointment with the size of your room and the inconvenience you experienced due to our elevators. We will share your feedback with the appropriate individuals. It was a pleasure having you as a guest, and we look forward to another opportunity to show you our commitment to having outstanding experiences.Warmest Regards,Laurie MiskoArea General Manager

10/10 Fantastiskt

Celeste Belen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel es very clean, the breakfast is good and the location is excellent.
Bodde här 6 nätter i mars 2024
Svar från Area General Manager 30 mars 2024
Dear Celeste Belen, Thank you for reviewing Hampton Inn Manhattan/Times Square South regarding your recent stay. We appreciate all the generous compliments regarding our hotel. Please know that your feedback is extremely valuable to us, and we appreciate you recognizing our efforts. Thank you once more, and we look forward to hosting you again during your next visit.Warmest Regards,Laurie MiskoArea General Manager

8/10 Bra

Ngoc

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Insgesamt ist gut für günstige Preis 👍
Bodde här 6 nätter i mars 2024
Svar från Area General Manager 26 mars 2024
Dear Ngoc, Thank you for reviewing your stay at the Hampton Inn Manhattan/Times Square South. We are thrilled to hear that you found value in our services. We are committed to providing quality experiences at affordable prices. Your satisfaction is our priority, and we look forward to welcoming you again soon.Warmest Regards,Laurie MiskoArea General Manager

10/10 Fantastiskt

Ani

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Area General Manager 24 mars 2024
Dear Ani, Thank you for your outstanding rating. We are glad we could exceed your expectations and that you loved visiting our hotel. We appreciate you letting fellow travelers know about your experience, and we look forward to many more visits to Hampton Inn Manhattan/Times Square South.Warmest Regards,Laurie MiskoArea General Manager