Exteriör

Recensioner av Hilton Garden Inn New York/Manhattan-Midtown East

3.5 out of 5
Hilton Garden Inn New York/Manhattan-Midtown East
206 East 52nd Street, New York, NY

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 528 av 1222 recensioner" "
8 - Bra i betyg. 357 av 1222 recensioner" "
6 - Okej i betyg. 179 av 1222 recensioner" "
4 - Dåligt i betyg. 95 av 1222 recensioner" "
2 - Väldigt dåligt i betyg. 63 av 1222 recensioner" "

8,4/10

Renlighet

8,4/10

Personal och service

7,4/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

8/10 Bra

Sara

Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
Trevlig personal, men hissarna var ur funktion av och till. Var några svarta hårstrån i duschen när vi först skulle duscha vilket var lite äckligt. Hade dessutom skrivit att vi ville ha duschslang men det fanns inte. Läget var dock jättebra med många bra frukostanläggnings i närheten. Ta inte frukosten på hotellet
Bodde här 4 nätter i augusti 2023
Svar från General Manager 11 aug. 2023
Dear Sara, Thank you for choosing the Hilton Garden Inn New York/Manhattan-Midtown East for your recent stay and for sharing your experience. We were pleased to read that you loved our exceptional hospitality and could take advantage of our great location and all that New York City has to offer! However, we are sorry for the issues with the bathroom. We hope to have the pleasure of hosting you again soon.Best Regards, Karolina TrimboliGeneral Manager

8/10 Bra

anders

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i augusti 2022
Svar från Kate 2 sep. 2022
Hello Anders, We hope that we were able to make your stay an enjoyable one and we hope to see you again soon. Please let us know if we could have done everything differently.

6/10 Okej

Michael

Bodde här 2 nätter i juli 2022
Svar från Best Regards, Gary Mark DeSoiza General Manager 18 juli 2022
Michael, we hope you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Best Regards, Gary Mark DeSoiza General Manager

8/10 Bra

Åsa Charlotta

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Bra läge, prisvärda rum. Lite dålig service och frukost men kan bero på covid.
Bodde här 3 nätter i januari 2022

8/10 Bra

Peter

Gillade: Renlighet, personal och service och rummets bekvämlighet
OK hotell på Manhattan.
Helt OK hotell för det priset vi hittade på hotels.com - 2400kr per natt i Kingroom med frukost. Lite slitet hotell och långsamma hissar som till och från stod still. Ingen städning på rummet på 4 dygn men det störde vi oss inte nämnvärt på men andra kanske gör.
Bodde här 4 nätter i december 2021

10/10 Fantastiskt

Shin

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean property very close to a subway station. You can’t ask for more in Manhattan
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

FRANCAVILLA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Emplacement idéal
Bodde här 6 nätter i april 2024
Svar från General Manager 2 maj 2024
Dear FRANCAVILLA, Thank you for your wonderful review of Hilton Garden Inn New York/Manhattan-Midtown East! We are delighted our hotel was ideally and conveniently located for everything you wanted to experience on this visit. We appreciate you staying with us and hope to see you again whenever your travels bring you to New York.Best Regards,Karolina TrimboliGeneral Manager

8/10 Bra

Faisal Irfan Yar

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
N/a
Bodde här 5 nätter i april 2024
Svar från Karolina Trimboli General Manager 1 maj 2024
Dear Faisal Irfan Yar, Thank you for the wonderful rating for the Hilton Garden Inn New York/Manhattan-Midtown East! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Best Regards,Karolina TrimboliGeneral Manager

6/10 Okej

Meryem

Bodde här 2 nätter i april 2024
Svar från Karolina Trimboli General Manager 1 maj 2024
Dear Meryem, Thank you for choosing our hotel for your recent visit and for taking the time to rate your experience. We are glad you enjoyed your overall experience, but we want to apologize for not meeting every expectation and are disappointed that your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Best Regards,Karolina TrimboliGeneral Manager

8/10 Bra

Bettina Marion

Gillade: Renlighet och personal och service
For a city trip a very good hotel. I will recomment it to all my ftiends. The beds were very good, but we did not understand getting every day a new piece of soap. This is not necessary.
Bodde här 7 nätter i april 2024
Svar från General Manager 28 apr. 2024
Dear Bettina Marion, Thank you for mentioning how close we are to many of the city avenues. Our guests frequently mention our excellent location, and we are happy this was your experience as well. We have noted your specific feedback concerning the bathroom amenities and will share it appropriately. Thank you for the recommendation of our Hilton Garden Inn New York/Manhattan-Midtown East to our future guests, and we look forward to your next visit.Best Regards,Karolina TrimboliGeneral Manager

8/10 Bra

Edwin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från General Manager 27 apr. 2024
Dear Edwin, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Hilton Garden Inn New York/Manhattan-Midtown East; we hope to see you again soon. Best Regards,Karolina TrimboliGeneral Manager

8/10 Bra

Shane, Diego Martin

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not a bad stay, the receptionist that checked us in was pleasant and very helpful. I’m sorry I didn’t get her name (we checked in at 10pm -20th April). Place was clean, comfortable and within walking distance to many places.
Bodde här 1 natt i april 2024
Svar från General Manager 25 apr. 2024
Dear Shane, It is nice to see this type of recognition for our staff, and we will be sure to share this lovely feedback with them. Thank you for admiring the cleanliness of our hotel and the comfort of our guest room, we are delighted that we stood out to your expectations. It is wonderful to know that our location was convenient for you in many ways. It was a pleasure having you as our guest, and we hope to see you again soon at the Hilton Garden Inn New York/Manhattan-Midtown East.Best Regards,Karolina TrimboliGeneral Manager

10/10 Fantastiskt

Pamela

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Scaffolding in front of the front of property made it hard to find initially. My driver missed the entrance due to this.
Bodde här 2 nätter i april 2024
Svar från General Manager 25 apr. 2024
Dear Pamela, Thank you for choosing to stay at Hilton Garden Inn New York/Manhattan-Midtown East and for taking the time to share your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we apologize for any inconveniences you encountered and appreciate you bringing them to our attention so future guests can enjoy a seamless and comfortable stay. Your feedback is invaluable to us, and we hope to welcome you back in the near future to provide you with an even better experience.Best Regards,Karolina TrimboliGeneral Manager

10/10 Fantastiskt

Xuetao

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good place to stay. Clean and quiet,safe
Bodde här 4 nätter i april 2024
Svar från General Manager 25 apr. 2024
Dear Xuetao, Thank you so much for your kind words about Hilton Garden Inn New York/Manhattan-Midtown East! We're thrilled to hear that you found our hotel exceptionally clean during your stay. Our dedicated team works hard to ensure a pristine environment and safety for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Best Regards,Karolina TrimboliGeneral Manager

8/10 Bra

Katharina Janina

Reste med familjen
Gillade: Renlighet och personal och service
Central location and yet quiet
Bodde här 7 nätter i april 2024
Svar från General Manager 25 apr. 2024
Dear Katharina Janina, Thank you for taking the time to post your wonderful feedback regarding your time at Hilton Garden Inn New York/Manhattan-Midtown East. We regularly receive praise for our quiet rooms, and we are glad you enjoyed the relaxing atmosphere. It was such a joy to be included in your travel plans, and we hope you will be back to see us again soon. Best Regards,Karolina TrimboliGeneral Manager

6/10 Okej

Rachith

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The toilet flush didn't work properly and the cold water flow was very low in the sink. The bathtub tap was worn out and to engage the shower was trciky. The place was clean and tidy but the bathroom experience overpowered the stay experience.
Bodde här 3 nätter i april 2024
Svar från General Manager 24 apr. 2024
Dear Rachith, Thank you for taking the time to evaluate our hotel. We are sorry that you had inconvenience you encountered in the bathroom. Although such incidents are rare, we have discussed the issue with our housekeeping and maintenance team to ensure rooms are thoroughly inspected before allocating to future guests. We appreciate you being our guest and hope to welcome you back soon for a much better experience on your next trip to NYC.Best Regards,Karolina TrimboliGeneral Manager

10/10 Fantastiskt

Victor

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It’s was clean and nice
Bodde här 3 nätter i april 2024
Svar från General Manager 23 apr. 2024
Dear Victor, We are delighted to read that you found Hilton Garden Inn New York/Manhattan-Midtown East to be clean and pleasant during your stay. Providing a comfortable and welcoming environment for our guests is always our top priority. Thank you for your positive feedback, and we hope to welcome you back for another enjoyable visit soon.Best Regards, Karolina TrimboliGeneral Manager

10/10 Fantastiskt

Derek

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay
Bodde här 2 nätter i april 2024
Svar från General Manager 22 apr. 2024
Dear Derek, We are delighted you enjoyed your stay at Hilton Garden Inn New York/Manhattan-Midtown East. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will return whenever your travels bring you to New York City.Best Regards,Karolina TrimboliGeneral Manager

10/10 Fantastiskt

Matteo

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
La struttura si trova in una zona comoda per raggiungere qualsiasi parte di New York, la fermata della metro E e 6 sono a due passi e nei dintorni ci sono supermercati, ristoranti di ogni tipo e pub. Le dimensioni della camera sono accettabili e la pulizia è buona. La camera viene rifatta un giorno si e un giorno no. Il bagno è carino e nuovo. Come qualitá/prezzo è consigliato.
Bodde här 6 nätter i april 2024
Svar från General Manager 21 apr. 2024
Dear Matteo, It was a pleasure hosting your recent stay at Hilton Garden Inn New York/Manhattan-Midtown East! Thank you for your generous comments regarding our guest rooms and cleanliness and also for highlighting our convenient location near the respective subway stops. We are glad to know how much you appreciated the easy access to nearby pubs and restaurants. We hope you choose us again the next time your travels bring you to New York City.Best Regards,Karolina TrimboliGeneral Manager

8/10 Bra

Steve

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There's ongoing construction around the front of the hotel making it difficult to find, which in turn makes it difficult to get a cab or a car to pick you up. There's some sort of loading dock across the street where they process garbage during the night. This causes a lot of heavy, metallic noise--probably dumpsters being moved about.
Bodde här 2 nätter i april 2024
Svar från General Manager 21 apr. 2024
Dear Steve, We appreciate your high rating and hope that you had an overall pleasant stay with us. Your comments provide valuable insight into areas where we can improve our guest services, and we appreciate you bringing these issues to our attention. We apologize for the inconvenience you experienced during your stay, and we will work diligently to address the issues you mentioned. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay. Thank you for choosing Hilton Garden Inn New York/Manhattan-Midtown East; we look forward to your next visit.Best Regards,Karolina TrimboliGeneral Manager

6/10 Okej

Jim

Gillade: Renlighet och personal och service
lots of scaffolding and construction. Bed very old and worn
Bodde här 3 nätter i april 2024
Svar från General Manager 21 apr. 2024
Dear Jim, Thank you for reviewing our hotel. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we are sorry that you found your bed to be uncomfortable; it was also discouraging to learn of the issues caused due to ongoing construction. We strive to ensure that any disruption for our guests is mitigated to the best of our ability, and we regret any discomfort you felt while visiting our city. It was a pleasure hosting your visit, and we look forward to seeing you again.Best Regards,Karolina TrimboliGeneral Manager

10/10 Fantastiskt

Keiko

Reste i grupp, Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy to check in. Convenient from the station.
Bodde här 2 nätter i april 2024
Svar från General Manager 19 apr. 2024
Dear Keiko, We are delighted that you found our check-in service seamless and enjoyable. It is our pleasure to ensure a hassle-free and welcoming start to your stay. We are glad that our location near the station was convenient for you. Your feedback is greatly appreciated and serves as motivation for our team to maintain the highest standards of service. We hope to see you again soon at Hilton Garden Inn New York/Manhattan-Midtown East!Best Regards,Karolina TrimboliGeneral Manager

6/10 Okej

Scott

Affärsresenär
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Blackout curtains did not close all the way, fan did not stay on when I set it to stay on. Overall not a good experience.
Bodde här 1 natt i april 2024
Svar från General Manager 19 apr. 2024
Dear Scott, Thank you for leaving your valuable comments. We appreciate you pointing out specific items that did not meet your expectations during your stay. We will review the instances you mentioned and the same will be shared with the team. We are committed to offering exceptional service for our guests. Please know for future visits, our front desk is always here to ensure you have a pleasant and comfortable experience. We look forward to the opportunity to welcome you again soon when you are in this part of New York City. Best Regards,Karolina TrimboliGeneral Manager

10/10 Fantastiskt

Diane

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly staff. Quiet clean hotel.
Bodde här 1 natt i april 2024
Svar från General Manager 20 apr. 2024
Dear Diane, Thank you for sharing your review of Hilton Garden Inn New York/Manhattan-Midtown East. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. Our staff members are dedicated to delivering a bright-hearted experience that exceeds our guests' expectations, and it will be an honor to pass along your compliments. Thank you again; we look forward to welcoming you back on your next visit to New York City.Best Regards,Karolina TrimboliGeneral Manager

8/10 Bra

Vladimir

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff wasn't able to find my paid in advance reservation at first, kept throwing different reasons all the time (canceled for no show at 4:50pm, wrong hotel, etc.). At the end i was checked-in!
Bodde här 1 natt i april 2024
Svar från General Manager 18 apr. 2024
Dear Vladimir, Thank you for choosing our hotel for your stay. We are disappointed to learn of the issues you experienced with our front desk during check-in for your reservation. We will share your remarks with our team to ensure these types of concerns are not repeated. It was our pleasure accommodating you, and we hope you will give us another opportunity to provide you with the hospitality you deserve.Best Regards,Karolina TrimboliGeneral Manager

10/10 Fantastiskt

Kathy, Portland

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fitness center was good. Great service, especially from Lisa.
Bodde här 3 nätter i april 2024
Svar från General Manager 17 apr. 2024
Dear Kathy, Thank you for being our guest and for writing such a great review. We are delighted that Lisa's service exceeded your expectations and that you particularly loved our Gym. We will be sure to share this lovely feedback with her. We hope that your great experience will bring you back to enjoy more of what we have to offer. Thank you again for choosing the Hilton Garden Inn New York/Manhattan-Midtown East.Best Regards,Karolina TrimboliGeneral Manager

6/10 Okej

Kimberly Hunter

Bodde här 3 nätter i april 2024
Svar från General Manager 17 apr. 2024
Dear Kimberly, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Best Regards,Karolina TrimboliGeneral Manager

10/10 Fantastiskt

LaMonica

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not alot of parking
Bodde här 3 nätter i april 2024
Svar från General Manager 16 apr. 2024
Dear LaMonica, Thank you for reviewing your recent visit to our hotel. We are glad that you had an enjoyable experience staying with us. However, we apologize for the inconvenience you experienced with the lack of parking spaces when you arrived. We always try to accommodate our valued guests to the best of our abilities; therefore, we are sorry that you encountered this frustration during your visit. Please know you can notify our front desk on your next visit, and we will be happy to assist you with this situation. It was our pleasure accommodating you, and we hope to see you again soon.Best Regards,Karolina TrimboliGeneral Manager

6/10 Okej

Karla

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wow this hotel is very far from the tourist sites. Room absolutely tiny even for NYC. But location was a huge negative.
Bodde här 2 nätter i mars 2024
Svar från General Manager 16 apr. 2024
Dear Karla, Thank you for the review of our hotel. We are disappointed that you had some concerns with your room and our location. Our goal is to provide an exceptional experience for each of our guests; therefore, we regret not meeting all of your expectations. We are grateful for your feedback and your patience. It was our pleasure hosting you, and we hope to do so again on your next visit to the city.Best Regards,Karolina TrimboliGeneral Manager

10/10 Fantastiskt

Rhonda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect location to explore the Time Square, Grand Central, St Patrick's and tons more! Multiple amazing restaurants and food carts nearby. I highly recommend the Irish pub next door and Gu Asian Fusion up the street.
Bodde här 2 nätter i april 2024
Svar från General Manager 15 apr. 2024
Dear Rhonda, Thank you for reviewing your experience and for highlighting our outstanding location. We are glad you appreciated being close to Times Square and Grand Central and having so many dining options within walking distance. Thank you again for including us in your travel plans. We look forward to your next stay at the Hilton Garden Inn New York/Manhattan-Midtown East!Best Regards,Karolina TrimboliGeneral Manager

8/10 Bra

Ernest

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great spot to be in the middle of town.. subways near..
Bodde här 7 nätter i april 2024
Svar från General Manager 11 apr. 2024
Dear Ernest, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. Our excellent accommodations and convenient location make us a great choice when visiting the city. It was our pleasure accommodating you. We hope you will make the Hilton Garden Inn New York/Manhattan-Midtown East your home away from home whenever your travels bring you to our area.Best Regards,Karolina TrimboliGeneral Manager

10/10 Fantastiskt

Lara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från General Manager 10 apr. 2024
Dear Lara, Thank you for choosing Hilton Garden Inn New York/Manhattan-Midtown East. We were pleased that we exceeded your expectations during your visit to New York City. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Best Regards,Karolina TrimboliGeneral Manager

10/10 Fantastiskt

Sharon, Victor

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Love this place & try to always stay here when I’m in the city
Bodde här 2 nätter i april 2024
Svar från General Manager 8 apr. 2024
Dear Sharon, It's delightful to know that you love staying at Hilton Garden Inn New York/Manhattan-Midtown East! We're thrilled to be your go-to choice when you're in the city. Thank you for your loyalty and for taking the time to share your enjoyable experience. We can't wait to welcome you back for another outstanding stay soon!Best Regards, Karolina TrimboliGeneral Manager

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and good value!
Bodde här 1 natt i april 2024
Svar från General Manager 8 apr. 2024
Dear Michael, We're genuinely pleased to learn that you thoroughly enjoyed your stay at Hilton Garden Inn New York/Manhattan-Midtown East! It's fantastic to know that our location was ideal for your needs and that you found us of great value. Thank you for taking the time to share your kind feedback, and we hope to have the pleasure of hosting you again soon!Best Regards, Karolina TrimboliGeneral Manager

10/10 Fantastiskt

Sharyn M.

Not at this time
Bodde här 1 natt i februari 2024
Svar från General Manager 9 apr. 2024
Dear Sharyn M, On behalf of our team at Hilton Garden Inn New York/Manhattan-Midtown East, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations and outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you and hope to continue being your hotel of choice whenever you return to New York City.Best Regards,Karolina TrimboliGeneral Manager

8/10 Bra

Dora Yaneth

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I really like the location of this hotel. Close to all the amenities and touristic landmarks. Subway is just across the street, very convenient.
Bodde här 5 nätter i mars 2024
Svar från General Manager 6 apr. 2024
Dear Dora Yaneth, Thank you for the excellent review of your stay at Hilton Garden Inn New York/Manhattan-Midtown East. It is nice to read that our central location worked so well for you and made your time with us even better. Our guests love how convenient we are to all tourist landmarks, so we appreciate you pointing out for future travelers. Thank you again for all of your kind comments. We hope to have you back again very soon.Best Regards,Karolina TrimboliGeneral Manager

6/10 Okej

MONICA H, Lake Orion

Gillade inte: Personal och service och boendets skick och faciliteter
Typical cramped room for 4 people to share, but it's NYC so it was to be expected. The location was good, and the room was quiet.
Bodde här 5 nätter i mars 2024
Svar från General Manager 5 apr. 2024
Dear MONICA H, Thank you for reviewing your recent stay; your comments are valuable to us. Our team strives to ensure an exceptional experience for each guest. Therefore, we are disappointed that your room did not meet your expectations. It was nice to read that our location was convenient for you. Feedback like yours helps us as we strive to provide complete guest satisfaction. We look forward to your next stay.Best Regards,Karolina TrimboliGeneral Manager

2/10 Väldigt dåligt

s., new york

Reste med familj och småbarn
Gillade inte: Personal och service
Couldn't find reservation despite showing them email, made me call expedia claiming this happens all the time. After 2.5 hours, gave up and booked another hotel
Bodde här 4 nätter i mars 2024
Svar från General Manager 6 apr. 2024
Dear S., Thank you for taking the time to leave a review; we appreciate your feedback. Please accept our apologies for any issues you encountered with the reservation. Thanks for bringing this to our attention. We will address your comments with the appropriate individuals. We are committed to providing outstanding service, and we hope you will give us another opportunity to show you our dedication. Best Regards,Karolina TrimboliGeneral Manager

8/10 Bra

Marcello

Reste i grupp, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
una buona struttura sita in una sona strategica(e tranquilla), 20min a piedi da time square e praticamente attaccata alla linea arancione (F) della metro! Nel complesso pulito l, camera non ampissima, quasi tutto il personale garbato (quasi, perché alcuni non salutavano mai, ne in entrata ne in uscita)…
Bodde här 16 nätter i februari 2024
Svar från General Manager 6 apr. 2024
Dear Marcello, We are delighted you chose to stay with us at Hilton Garden Inn New York/Manhattan-Midtown East and glad to see that you had an overall pleasant stay. Our highest priority is ensuring guests have a relaxing experience with comfortable accommodations. We love knowing how pleased you were with our location and appreciate the easy access to Times Square and Metro. Thank you for taking time out of your busy day to recognize our efforts. We hope to welcome you again soon.Best Regards,Karolina TrimboliGeneral Manager

10/10 Fantastiskt

Nelson

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location. Wish the staff would have communicated that our room was ready sooner than they did. I requested an early check in days before.
Bodde här 1 natt i mars 2024
Svar från General Manager 1 apr. 2024
Dear Nelson, Thank you for the excellent rating of your stay at Hilton Garden Inn New York/Manhattan-Midtown East. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We appreciate you pointing out our convenient location. However, we are sorry for the inconvenience regarding your check-in request and will address this appropriately. Thank you again; we will be pleased to welcome you back on your next visit.Best Regards,Karolina TrimboliGeneral Manager

8/10 Bra

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i februari 2024
Svar från General Manager 2 apr. 2024
Dear David, Thank you for taking the time to rate your stay. We are delighted you had a great experience overall, as we love providing our guests with a satisfying visit. We hope to have the pleasure of hosting you again soon at the Hilton Garden Inn New York/Manhattan-Midtown East.Best Regards, Karolina TrimboliGeneral Manager

8/10 Bra

Jonathan

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från General Manager 1 apr. 2024
Dear Jonathan, Thanks for the nice rating! We are delighted your time at Hilton Garden Inn New York/Manhattan-Midtown East was great, as we always strive to provide every guest with a memorable experience. We look forward to your return soon.Best Regards,Karolina TrimboliGeneral Manager

10/10 Fantastiskt

Carol

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This Hilton Garden Inn was lovely. We had just stayed in one (February) in Marina del Rey in California and this mid-town NYC location was great too. My husband was annoyed by night-time noise like pipes or show doors banging, but I didn't hear it.
Bodde här 1 natt i mars 2024
Svar från General Manager 28 mars 2024
Dear Carol, Thank you for the outstanding review of Hilton Garden Inn New York/Manhattan-Midtown East. We are thrilled to read that you found the location convenient. However, we apologize for any inconvenience caused by nighttime noise disturbances. We can't wait to welcome you back on your next visit to New York City.Best Regards, Karolina TrimboliGeneral Manager

10/10 Fantastiskt

Yumika

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, very helpful and friendly staff! I’d definitely stay here again when I come back to New York. Loved the free coffee in the morning too.
Bodde här 1 natt i mars 2024
Svar från General Manager 26 mars 2024
Dear Yumika, Thank you for your excellent feedback! We're delighted to hear that you enjoyed our hotel's superb location and complimentary coffee in the morning and that our staff were helpful and friendly during your stay. Our goals are to provide excellent service and create a welcoming atmosphere. We at Hilton Garden Inn New York/Manhattan-Midtown East look forward to your next visit.Best Regards,Karolina TrimboliGeneral Manager

6/10 Okej

Salma

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 2 nätter i mars 2024
Svar från General Manager 27 mars 2024
Dear Salma, Thank you for your recent stay at our hotel. We are glad your overall experience was pleasant; however, we apologize for not meeting your expectations. We appreciate your taking the time to share your rating with fellow travelers, and we hope to accommodate you again in the future.Best Regards,Karolina TrimboliGeneral Manager

8/10 Bra

Tian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från General Manager 26 mars 2024
Dear Tian, We are happy you had such a lovely stay at Hilton Garden Inn New York/Manhattan-Midtown East. Thank you for sharing your rating with us. We look forward to hosting you again soon for an even more incredible experience.Best Regards,Karolina TrimboliGeneral Manager

2/10 Väldigt dåligt

kylie

Bodde här 1 natt i mars 2024
Svar från General Manager 12 apr. 2024
Dear Kylie, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Best Regards,Karolina TrimboliGeneral Manager

8/10 Bra

Mary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean, convenient!
Bodde här 1 natt i mars 2024
Svar från General Manager 23 mars 2024
Dear Mary, Thank you for taking the time to share your feedback from your stay with us. Our commitment at Hilton Garden Inn Manhattan Midtown East is to provide our guests with a clean, comfortable, convenient, hassle-free experience. It is delightful when our guests pass on their opinions and experiences. We enjoyed hosting your visit and look forward to being your continued hotel of choice when your plans bring you to New York City.Best Regards,Karolina TrimboliGeneral Manager

8/10 Bra

Farah

Affärsresenär
Gillade: Renlighet och personal och service
I received a text after checking in, which was a nice surprise. Also, I had some issues with incorrect billing, and the front office supervisor was exceptionally kind and helpful to get it sorted out.
Bodde här 1 natt i mars 2024
Svar från General Manager 20 mars 2024
Dear Farah, Thank you for sharing the review about your visit to Hilton Garden Inn New York/Manhattan-Midtown East. We are delighted you had a pleasant stay! Although we are sorry for the billing error, we are glad this was resolved to your satisfaction. We are committed to providing a warm and comfortable experience for all our guests and look forward to welcoming you again the next time you are in the Manhattan area.Best Regards,Karolina TrimboliGeneral Manager

8/10 Bra

Michele

Bodde här 3 nätter i mars 2024
Svar från General Manager 7 apr. 2024
Dear Michele, Thank you for choosing to stay with us and for leaving your rating. We're delighted you had a great experience at Hilton Garden Inn New York/Manhattan-Midtown East. We look forward to welcoming you back on your next visit.Best Regards, Karolina TrimboliGeneral Manager