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Recensioner av Hotel 57 by LuxUrban

4 out of 5
Hotel 57 by LuxUrban
130 East 57th Street, New York, NY

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 752 av 1481 recensioner" "
8 - Bra i betyg. 412 av 1481 recensioner" "
6 - Okej i betyg. 162 av 1481 recensioner" "
4 - Dåligt i betyg. 93 av 1481 recensioner" "
2 - Väldigt dåligt i betyg. 62 av 1481 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

7,6/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

6/10 Okej

Martin

Reste med familjen
Ok, men inte mer
Bullrig AC, ganska slitet, men det ligger bra på Manhattan. Frukosten är inget att räkna med. Inte ens kaffe..
Bodde här 1 natt i november 2023
Svar från Hotel 57 Management 10 nov. 2023
Thank you for taking the time to share your feedback with us. We truly appreciate your honesty and the opportunity to address your concerns.We apologize for any inconvenience caused by the noise from the AC and the overall condition of your room. Please know that your comments have been shared with our maintenance team, and we are working diligently to address these issues to ensure a more comfortable stay for our guests in the future.We understand the importance of a good breakfast to start the day, and we regret to hear that our offerings did not meet your expectations. Your feedback will be shared with our culinary team to review and enhance our breakfast options. Additionally, we apologize for any oversight regarding the absence of coffee, and we will ensure that this is promptly addressed.We appreciate your positive note about our central Manhattan location. We strive to provide a convenient and accessible experience for our guests.If there's anything else you'd like to share or discuss further, please feel free to reach out to our front desk during your stay. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back and exceed your expectations in the future.

6/10 Okej

Per

Bodde här 3 nätter i september 2023
Svar från Hotel 57 Management 10 nov. 2023
Thank you for taking the time to share your feedback with us. We sincerely appreciate your honesty, as it allows us to continually improve our services.We're sorry to learn that your experience at Hotel 57 did not meet your expectations, and we apologize for any inconvenience you may have encountered. We strive to provide a comfortable and enjoyable stay for all our guests, and it's disheartening to hear that we fell short in your case.Your concerns are important to us, and we would love the opportunity to better understand the specific issues you faced during your stay. If you could provide more details about the aspects that you found lacking, it would assist us in addressing these areas and making necessary improvements.We genuinely value your feedback, and we want to assure you that your comments have been shared with our team for review. Our goal is to create a positive and memorable experience for all our guests, and we regret that we did not achieve that in your case.We hope you would consider giving us another chance in the future. It would be our pleasure to make amends and provide you with the exceptional stay that you deserve. If there's anything more you would like to share or discuss, please feel free to reach out to us directly.Thank you once again for bringing your concerns to our attention. We appreciate your understanding and the opportunity to improve our services.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Hotel 57 Management 18 sep. 2023
Thank you, Anonymous, for taking the time to leave a rating on Hotels.com. We're glad to see that you had a satisfactory stay with us. If there's anything specific you'd like to share or any suggestions to help us improve and earn a higher rating next time, please don't hesitate to reach out. We hope to have the opportunity to welcome you back in the future.

8/10 Bra

Moussa

Bodde här 5 nätter i augusti 2023
Svar från Hotel 57 Management 18 sep. 2023
Thank you, Moussa, for your rating on Hotels.com. We appreciate your feedback and are pleased to see that you had a positive experience during your stay. If there's anything specific you'd like to share or any suggestions for us to further enhance your next visit, please feel free to let us know. We look forward to welcoming you back to Hotel 57 soon.

8/10 Bra

Marija

Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
Mycket bra läge
- Mkt bra läge. - Personalen vid receptionen var extremt vänlig och hjälpte oss med konsertbiljetter, som vi betalt men inte fick tillhands. - Att använda hotellets hissar var problematiskt, lång väntetid pga att en av 3 hissar oftast var ur bruk. - Ett nyinköpt plagg försvann ur hotellrummet, vi hittade det inte inför avresa.
Bodde här 7 nätter i augusti 2023
Svar från Hotel 57 Management 18 sep. 2023
Thank you very much, Marija, for your review on Hotels.com. We're glad you appreciated our great location and the extremely friendly staff who helped you with concert tickets. We apologize for any inconvenience you experienced with the elevators and for the item that went missing from your hotel room; we will investigate these matters to improve future stays. We hope you'll give us the opportunity to host you again and provide you with an even better experience. Thank you for your feedback.

8/10 Bra

Agneta

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2023
Svar från Hotel 57 Management 11 juli 2023
Dear Agneta,Thank you for taking the time to review your recent stay at Hotel 57. We appreciate your feedback and are glad to hear that you had a positive experience overall, rating us an 8 out of 10. We would love to hear more about your stay and any specific areas where we can improve to earn that perfect score. If there is anything we can do to make your next stay even better, please don't hesitate to let us know. Thank you for choosing Hotel 57, and we look forward to welcoming you back in the future.Best regards,Hotel 57 Management

10/10 Fantastiskt

Patrik

Bodde här 3 nätter i december 2022
Svar från LS 15 dec. 2022
Thank you for your feedback.We are happy to hear that you enjoyed your stay and hope to welcome you back in the future.Kind regards,Hotel 57 Team

2/10 Väldigt dåligt

Irisity

Affärsresenär
Gillade inte: Personal och service och boendets skick och faciliteter
Stay away from this over priced hotel
Terrible service with 30 min check in procedure after 15h flight. Breakfast a joke!
Bodde här 5 nätter i november 2022
Svar från Customer Service 25 nov. 2022
We appreciate you taking the time to share your feedback, Irisity.Your experience is not up to the quality and standard we usually provide for our guests. It's unfortunate you had such challenges with our check-in process and that our breakfast service failed to exceed your expectations. We hold ourselves to a much higher caliber of service so we'll be sure to discuss your concerns moving forward.We do hope you allow us another opportunity to share a more positive experience with you soon.

8/10 Bra

Karl-Arne

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i oktober 2022
Svar från Customer Service 24 okt. 2022
Thank you for the 8/10 rating, Karl-Arne!We are excited to see that you had an enjoyable experience at Hotel 57. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

8/10 Bra

Björn

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i oktober 2022
Svar från Customer Service 24 okt. 2022
Thank you for the rating, Björn!We are excited to see that you had an enjoyable experience at Hotel 57. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

10/10 Fantastiskt

VISHWESH

Gillade: Renlighet
Na
Bodde här 3 nätter i juli 2023

8/10 Bra

Matthew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Check in was a bit clunky and after the 4pm stated time, but other than that staff was fantastic and the room was great. Bed was a double rather than a queen, and there was construction about 4" away from our window at 7am haha, but hey it's New York City baby!
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Hazel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Virginia

Reste med familj och småbarn, Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wir sind seit gestern zurück aus dem New York- Urlaub und ich möchte gerne etwas zu dem Hotel schreiben Das Hotel liegt in einer tollen Lage mitten in Manhattan, nahe dem Central Park, in unmittelbarer Nähe gibt es U-Bahn Haltestellen und sehr sicher habe ich mich in dieser Umhebung gefühlt Nun zu dem Hotel: Die Mitarbeiter sind alle sehr zuvorkommend, sehr nett und sehr hilfreich! Das Hotel selbst ist super und in allem was man braucht vollkommen ausreichend! Die Betten sind sehr gemütlich und die Zimmer ausreichend groß, wenn man bedenkt, dass man in New York den ganzen Tag unterwegs ist. Warmes Wasser und einen starken Wasserdruck beim Duschen gibt es, man muss den Wasserhahn- Regler einmal um die eigene Achse drehen und dann weiter bis man seine gewünschte Temperatur erreicht hat. Frühstück besteht aus Croissants und Muffins, Kaffee, warmen Wasser, Tee, Früchten usw. Also sollte man auch hier fündig werden. Das Hotel hat keine Gebühr für unser Gepäck, das wir beim Check-Out für ein paar Stunden da gelassen haben, erhoben, wie auch keine andere Reise-Gebühren. Auch die Kaution wurde direkt erstattet. Ich würde immer wieder in dieses Hotel reisen und möchte mich für diesen schönen Aufenthalt bedanken! Hotel 57 Thank you for a great stay! :)

8/10 Bra

James, Lawrenceville

Bodde här 3 nätter i mars 2024

4/10 Dåligt

George

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 5 nätter i mars 2024

10/10 Fantastiskt

Mia, Los Angeles

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It’s our favorite hotel in NYC !
Bodde här 2 nätter i mars 2024

6/10 Okej

Patrick, Center Valley

Gillade: Personal och service
Bodde här 1 natt i januari 2024
Svar från Hotel57 Management 8 feb. 2024
Thank you for taking the time to share your feedback with us. We appreciate your patronage and are sorry to hear that your experience fell short of expectations. Your comments are invaluable to us as we continually strive to improve our services. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 Fantastiskt

Lauren

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely, well placed hotel
What a lovely hotel. Great location and reasonable pricing. Staff were very welcoming and the included grab and go breakfast consisting of coffee and pastries is perfect!
Bodde här 4 nätter i januari 2024
Svar från Hotel 57 Management 30 jan. 2024
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us at Hotel 57. Our team strives to provide exceptional service, and we're thrilled to know that you found our location convenient and our pricing reasonable. We're also glad you appreciated our grab and go breakfast offerings. We hope to welcome you back again soon!

10/10 Fantastiskt

Holly and Jim

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient to visiting our daughter!
Bodde här 2 nätter i januari 2024
Svar från Hotel 57 Management 30 jan. 2024
I'm delighted to hear that you found Hotel 57 convenient for your visit to your daughter! We aim to provide a comfortable and accommodating experience for all our guests. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We're here to ensure your time with us is enjoyable and hassle-free.

6/10 Okej

Rocío

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
:S
En general el hotel está bien. Quizás es un poco viejo, pero lo mantienen conservado. De todos los hoteles en los que tuvimos en USA este fue el de depósito más alto, y al abandonar nuestra habitación pedimos dejar nuestro equipaje en el hotel unas horas. Nos cobraron 5$ por cada maleta (primer hotel de todos en los que estuvimos en el que tuvimos que pagar por este servicio, pero bueno, no importaba). Lo único malo de la experiencia fue que el botones que nos atendió fue realmente grosero. Entiendo que igual nuestra maleta pesaba, pero no hacía falta que le pegase una patada o la tirara al suelo para trasladarla. En fin, con esa última imagen se me quitaron las ganas de volver o recomendar este hotel.
Bodde här 2 nätter i januari 2024
Svar från Hotel57 Management 24 jan. 2024
Thank you for sharing your experience with us. We're delighted to hear that you found our hotel generally good, appreciating its preserved charm. We apologize for any inconvenience caused by the luggage service fee and regret that the bellboy's behavior fell short of our service standards. Your feedback is important, and we assure you that we are addressing this matter internally. We hope you might reconsider and give us another chance in the future. We value your patronage and would love the opportunity to make amends.

10/10 Fantastiskt

Mia, Los Angeles

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Always great
Bodde här 4 nätter i januari 2024
Svar från Hotel57 Management 24 jan. 2024
Thank you for your kind words! We're thrilled to hear that you had a great stay at Hotel 57. Your positive feedback means the world to us, and we appreciate you taking the time to share your experience. If there's anything specific that made your stay outstanding, we'd love to hear more. We look forward to welcoming you back for another wonderful experience.

10/10 Fantastiskt

Samantha

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I stayed at the hotel to attend classes just across the street. I felt the hotel was lovely and the staff was very nice and helpful.
Bodde här 4 nätter i januari 2024
Svar från Hotel57 Management 16 jan. 2024
Thank you for choosing Hotel 57 for your stay during your classes. We're delighted to hear you found our hotel lovely, and our staff accommodating. Your positive feedback motivates us to continue providing excellent service. If there's anything specific you enjoyed or any suggestions you have for improvement, feel free to share. We look forward to welcoming you back in the future.

2/10 Väldigt dåligt

Mamdouha

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 5 nätter i januari 2024
Svar från Hotel57 Management 16 jan. 2024
Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you may have experienced during your stay at Hotel 57. We appreciate your insights and take them seriously as we continuously strive to improve our services. If you have specific concerns, please feel free to share more details so we can address them promptly. We value your patronage and hope to have the opportunity to welcome you back for a more positive experience in the future.

6/10 Okej

paul

Reste med familjen
Great location. Staff was hit and miss, some very friendly and some not so much.
Bodde här 6 nätter i december 2023
Svar från Hotel57 Management 9 jan. 2024
Thank you for sharing your experience with us. We're delighted you enjoyed our prime location. We appreciate your feedback regarding our staff, and we apologize for any inconsistencies in service. Your comments are invaluable, and we'll use them to enhance our guest experience. We hope to have the pleasure of welcoming you back, providing a more consistent and exceptional stay.

10/10 Fantastiskt

Marte

Bodde här 7 nätter i december 2023
Svar från Hotel57 Management 9 jan. 2024
Thank you for choosing Hotel 57 and sharing your positive experience! We're thrilled to hear you had a 5-star stay with us. Your satisfaction is our top priority, and we appreciate your kind words. If there's anything specific you'd like to highlight in your review, it would be greatly appreciated. We look forward to welcoming you back for another exceptional stay.

10/10 Fantastiskt

Jonathan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Hotel57 Management 9 jan. 2024
Thank you for choosing Hotel 57 and sharing your positive experience! We're thrilled to hear you had a 5-star stay with us. Your satisfaction is our top priority, and we appreciate your kind words. If there's anything specific you'd like to highlight in your review, it would be greatly appreciated. We look forward to welcoming you back for another exceptional stay.

10/10 Fantastiskt

Christopher

Bodde här 1 natt i januari 2024
Svar från Hotel57 Management 9 jan. 2024
Thank you for choosing Hotel 57 and sharing your positive experience! We're thrilled to hear you had a 5-star stay with us. Your satisfaction is our top priority, and we appreciate your kind words. If there's anything specific you'd like to highlight in your review, it would be greatly appreciated. We look forward to welcoming you back for another exceptional stay.

8/10 Bra

Linda

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The hotel televisions did not work! The receptionist said she didn’t know when it would be restored. According to the tv screen it looks like there was no service since Dec 12! Really??? They should have informed me before I checked in….I would have stayed at a nearby hotel for less. Very disappointing!
Bodde här 1 natt i januari 2024
Svar från Hotel57 Management 9 jan. 2024
We sincerely apologize for the inconvenience you experienced with our TV service. We understand the frustration this may have caused, and we're actively working to resolve the issue promptly. We regret any oversight in communication and appreciate your understanding. We value your feedback, and rest assured, steps are being taken to prevent such occurrences in the future. We hope to have the opportunity to welcome you back and provide you with an improved experience.

10/10 Fantastiskt

Kerry

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i november 2023
Svar från Hotel 57 Management 2 jan. 2024
Thank you so much for your wonderful 5-star rating! We are thrilled to hear that you had a fantastic experience at Hotel 57. Our team is dedicated to providing exceptional service, and your positive feedback truly motivates us. If there's anything specific you loved about your stay or if there's anything we can improve upon, please feel free to share. We look forward to welcoming you back for another memorable stay.

4/10 Dåligt

Daniel

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
When we checked in, the lady was very rude. Hotel is very old. Room was small and smelled. TV broke our 2nd day and never fixed even when we notified staff. Do not recommend.
Bodde här 4 nätter i december 2023
Svar från Hotel57 Management 2 jan. 2024
Dear valued guest, we sincerely apologize for the inconvenience you experienced during your stay. Your feedback is important to us, and we're truly sorry for any lapses in our service. We are committed to addressing these issues promptly and ensuring a more positive experience in the future. Please allow us the opportunity to make things right. Your comfort is our top priority, and we appreciate your understanding. If you have any further concerns, please feel free to contact us directly. We value your feedback and hope to welcome you back for an improved stay at Hotel 57.

6/10 Okej

Predrag

Bodde här 2 nätter i oktober 2023
Svar från Hotel57 Management 2 jan. 2024
Thank you for choosing Hotel 57! We appreciate your feedback and are delighted to hear about your positive experience. We strive to provide exceptional service, and your satisfaction is our priority. If there's anything specific you enjoyed or if you have any suggestions for improvement, we'd love to hear more. Our team looks forward to welcoming you back for another memorable stay.

10/10 Fantastiskt

Adam

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic stay. The room was clean and comfortable, great for what we needed. The grab and go breakfast was perfect for busy days in New York. Would highly recommend!
Bodde här 6 nätter i december 2023
Svar från Hotel57 Management 26 dec. 2023
Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay at Hotel 57. Clean and comfortable rooms, coupled with our convenient grab-and-go breakfast, make for a perfect New York experience. Your recommendation means the world to us. We look forward to welcoming you back for another memorable stay!

6/10 Okej

Fernando

Gillade inte: Personal och service och rummets bekvämlighet
Unpleasent service
The people responsible for keeping luggage are nice. The service desk was ok, but everytime i tried to ask any question i gave up waiting as they spent several minutes on phone and I needed to wait, and there was only one attendet. The elevators are very old and slow, the corridors' carpet old and kinda dirty. But the irritating thing is the maid knocking the door early asking us to checkout 3 hours before the checkout time while me and my wife were in the bathroon. We could not answer right away properly, and she was just getting into the room and almost got us in an embarasing moment. This was one of the worst experiences i have ever faced in any Hotel. And i am not the first to complain. When i read this feom other guests I thought they would have fix it, but no. Actually, it got worse. This is not 4-star Hotel at all.
Bodde här 4 nätter i december 2023
Svar från Hotel57 Management 26 dec. 2023
Thank you for reaching out to Hotel 57! Your satisfaction is our top priority, and we appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. Your positive experience motivates our team to continue providing excellent service. If there's anything specific you loved or any suggestions you have, we'd love to hear more. We look forward to welcoming you back for another memorable stay. Safe travels!

8/10 Bra

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Hotel 57 Management 8 feb. 2024
Thank you for choosing Hotel 57 for your stay. We're thrilled to hear you had a positive experience. If there's anything specific you feel we could improve to earn that extra star next time, we'd love to hear it. We hope to welcome you back soon!

10/10 Fantastiskt

Cecilia M

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was great just construction was being done on the side of our room so was pretty noisy in the mornings but it was New York what can we do.
Bodde här 5 nätter i december 2023
Svar från Hotel57 Management 26 dec. 2023
Dear valued guest, thank you for choosing Hotel 57! We're delighted to hear you enjoyed your stay despite the construction inconvenience. Your understanding of the New York hustle is truly appreciated. Please accept our sincere apologies for any disturbance. We're committed to enhancing our guests' experiences and hope you'll consider returning for a quieter visit in the future. Your comfort is our priority, and we look forward to the opportunity to host you again. Safe travels!

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Nice hotel in good location. Rooms were fine, especially the King Jr Suite. Only complaint is there was limited lobby sitting area which typically was full, so it was hard for our family to gather and socialize. They wouldn't allow us to use the morning breakfast area after hours as a "hang out".
Bodde här 4 nätter i december 2023
Svar från Hotel57 Managment 20 dec. 2023
Thank you for choosing Hotel 57! We're thrilled you enjoyed our King Jr Suite. Your feedback on the lobby seating is valuable, and we apologize for any inconvenience. We strive to ensure a comfortable experience for all guests. While we can't extend the breakfast area hours, we'd love to suggest cozy alternatives or assist with any other requests. Your satisfaction is our priority, and we appreciate your understanding. We look forward to welcoming your family back for more memorable moments.

8/10 Bra

madai

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Love it
Great place to stay close to everything!!
Bodde här 3 nätter i december 2023
Svar från Hotel57 Managment 20 dec. 2023
Thank you for your wonderful feedback! We're delighted to hear you enjoyed your stay at Hotel 57 and found our location convenient. Your satisfaction means a lot to us, and we appreciate you taking the time to share your positive experience. If there's anything specific that stood out during your stay, we'd love to hear more. We look forward to welcoming you back for another great experience!

8/10 Bra

LUPITA KARIN ALVARADO

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
La ubicación del hotel es excelente, hay varios metros cerca,y esta accesible a muchos lugares turísticos y es seguro, el cuarto es muy pequeño pero funcional, el baño es amplio a comparación del cuarto, y el Closet es práctico, lo que no me agrado fue que nos cobraron el desayuno desde la llegada a fuerza, el cual es muy escaso y que no siempre usamos ya que solo era de 7-11am en teoría... a las 8 ya no había casi nada mas que plátanos y el cafe a veces ya no había, tenias que bajar entre 7-7:30 para agarrar un Pan que no fuera muffin, o sea solo había plátanos, manzanas, pan y cafe. Otra cosa que me desagrado es que el check out en la página era a las 13h, preguntamos y nos dijeron que a las 12h... salimos a desayunar, regresamos 11:30h para ya salir y ya nos habían desactivado las tarjetas como ya corriéndonos! En general la verdad es que la ubicación es excelente y siempre esta muy limpio.
Bodde här 6 nätter i december 2023
Svar från Hotel57 Managment 20 dec. 2023
Thank you for sharing your detailed feedback with us. We're delighted to hear that you appreciated our prime location and cleanliness. Your observations regarding breakfast timing and variety are duly noted, and we apologize for any inconvenience caused. We're actively working on improving these aspects to enhance the overall guest experience. Regarding the checkout discrepancy, we sincerely apologize for the confusion and will address this with our team. We appreciate your understanding and hope to welcome you back for an even more enjoyable stay.

8/10 Bra

Natasha

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice room good size for New York City. Nice people at the front desk, very friendly. Great location. Lady who sets out the grab and go breakfast was not friendly. Also coffee machine in the room didn’t work and no coffee at the grab and go the first morning. Overall wonderful hotel and great location.
Bodde här 2 nätter i december 2023
Svar från Hotel57 Managment 20 dec. 2023
Thank you for choosing Hotel 57! We're delighted to hear you enjoyed our spacious rooms, friendly front desk team, and the convenient location. Your feedback regarding the breakfast and coffee experience is important to us, and we sincerely apologize for any inconvenience. We'll address these issues promptly to enhance future stays. We appreciate your kind words overall and look forward to welcoming you back for an even more exceptional experience.

6/10 Okej

Stefanie Joyce

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 6 nätter i december 2023
Svar från Hotel57 Management 26 dec. 2023
Thank you for reaching out to Hotel 57! Your satisfaction is our top priority, and we appreciate your feedback. We're delighted to hear that you enjoyed your stay with us. Your positive experience motivates our team to continue providing excellent service. If there's anything specific you loved or any suggestions you have, we'd love to hear more. We look forward to welcoming you back for another memorable stay. Safe travels!

10/10 Fantastiskt

Alicia

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
muy bien
Bodde här 6 nätter i december 2023
Svar från Hotel57 Managment 20 dec. 2023
Thank you for your delightful feedback! We're thrilled to hear you had a perfect 10/10 experience at Hotel 57. Our team strives to create memorable stays, and your positive review is truly rewarding. We look forward to welcoming you back for more exceptional moments.

10/10 Fantastiskt

Dave

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, and very friendly staff. Grab and go breakfast is good, coffee was nice. The gym has cardio machines and free weights. A short walk from Lexington station. Would highly recommend this hotel. The only negative is the hotel charging $5 a bag to store for a few hours after check out. We’d seen this on multiple reviews online, so this did not come as a surprise. The bags aren’t stored anywhere secure, they are left amongst guests in the breakfast room. I can’t see the hotel changing this policy anytime soon, as with the amount of negative reviews regarding this issue, they would have done it already.
Bodde här 4 nätter i december 2023
Svar från Hotel57 Managment 20 dec. 2023
Thank you for your wonderful 5-star rating! We are delighted to hear that you had a fantastic experience at Hotel 57. Your positive feedback is truly appreciated, and we look forward to welcoming you back for another memorable stay. If there's anything specific you loved about your visit, feel free to share – we love hearing about our guests' highlights!

8/10 Bra

Apryl

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great Stay
Bodde här 2 nätter i december 2023
Svar från Hotel57 Management 26 dec. 2023
Thank you for your kind words! We're delighted to hear that you had a great stay at Hotel 57. It's our pleasure to provide a positive experience for our guests. If there's anything specific you loved or if you have any suggestions for improvement, we'd love to hear more. Your feedback is invaluable. Looking forward to welcoming you back for another wonderful stay!

4/10 Dåligt

Cheryl

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The property is not kept up well. Stains on headboard, broken outlet on lamp, desk in bad shape. Construction right outside our window we were not told about starting at 7am.
Bodde här 3 nätter i december 2023
Svar från Hotel57 management 20 dec. 2023
Thank you for sharing your feedback. We sincerely apologize for any inconvenience you experienced during your stay. We appreciate your insights and will promptly address the issues you've raised to enhance our guests' experience. We regret any oversight regarding the construction noise and will ensure better communication in the future. Your comfort is our priority, and we hope to welcome you back for an improved experience.

10/10 Fantastiskt

Mark

Bodde här 5 nätter i december 2023
Svar från Hotel57 Management 9 jan. 2024
Thank you for choosing Hotel 57 and sharing your positive experience! We're thrilled to hear you had a 5-star stay with us. Your satisfaction is our top priority, and we appreciate your kind words. If there's anything specific you'd like to highlight in your review, it would be greatly appreciated. We look forward to welcoming you back for another exceptional stay.

8/10 Bra

Roxann Mae Vale, Newton

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our room was so small, different from the picture. Room was clean and being cleaned everyday. Hotel was safe , quiet, and walkable to the subway .
Bodde här 4 nätter i december 2023
Svar från Hotel57 management 20 dec. 2023
Dear valued guest, thank you for sharing your experience with us. We appreciate your positive feedback on our cleanliness, safety, and convenient location. While we regret any size discrepancy, we're glad you found comfort in our well-maintained rooms. Your satisfaction is our priority, and we look forward to the opportunity of hosting you again for an even more delightful stay. Safe travels!

8/10 Bra

Cindy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic location and wonderful, helpful staff
Fantastic location and wonderful, helpful staff. Good amenities (gym, free breakfast, business center) and the view from the rooftop is lovely. We enjoyed our stay there. The 3rd floor and rooms haven't been refurbished/renovated recently so look a bit dated. The staff was kind enough to change our room after a couple of nights so that was nice.
Bodde här 3 nätter i december 2023
Svar från Hotel57 Managment 20 dec. 2023
Thank you for your wonderful feedback! We're delighted to hear you enjoyed your stay at Hotel 57 and found our location convenient. Your satisfaction means a lot to us, and we appreciate you taking the time to share your positive experience. If there's anything specific that stood out during your stay, we'd love to hear more. We look forward to welcoming you back for another great experience!

2/10 Väldigt dåligt

Akin

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nicht zu Empfehlen. Alles ist alt und dreckig
Wir hatten das Hotel für die Weihnachtszeit gebucht und haben ungefähr 2k für eine Woche Urlaub bezahlt. Leider muss man sagen, dass das Hotel sehr in die Jahre gekommen ist und es stark an Hygiene mangelt. Hier einige Dinge die leider aufgefallen sind: 1. Teppich wurde nie richtig gesaugt und ist auch zum Teil schon sehr ekelhaft 2. Badezimmer ist teils verrostet, verschimmelt, die Toilette fast verstopft, Klobrille ausgefranzt, die Lüftung defekt, die Tür schließt nicht und alles in allem ist auch hier alles in die Jahre gekommen und man fühlt sich dort sehr unwohl. 3. Die Heizung ist defekt. Immer wenn sie angeht, ist es so laut, dass man nachts nicht schlafen kann. Wir haben sie also immer ausgemacht und entsprechend war die Temperatur dann auch im Zimmer. Die Abdeckung war abgerissen. 4. Es hing eine Lampe lose aus dem Bettrahmen und scheinbar wurde hier auch nichts repariert. 5. Bett war durchgelegen und laut Ich hatte mir Pantoffeln bei Amazon bestellt, da der Boden wie gesagt nicht sehr sauber war und die Rezeption wollte von mir 7,50 Dollar "Bearbeitungsgebühr". Als ich dann erläutert habe warum ich dieses Paket gerne hätte wurde ich nur ausgelacht und es wurde mir gesagt: "You can pay or you can leave it.". Für die 2000 Euro hätte ich mehr erwartet und die Lage ist auch nicht so zentral wie man es sich vorstellt. Ich kann dieses Hotel nicht weiterempfehlen. Es gibt schönere und günstigere in der Umgebung.
Bodde här 7 nätter i november 2023
Svar från Hotel57 Managment 20 dec. 2023
Thank you for bringing your concerns to our attention. We sincerely apologize for any inconveniences you experienced during your stay. We truly appreciate your feedback and are actively addressing the issues mentioned to enhance the overall guest experience. Our team is working diligently to rectify the cleanliness and maintenance issues you encountered. We regret any discomfort caused and assure you that your feedback is invaluable in our continuous improvement efforts. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.

10/10 Fantastiskt

Renee

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel staff was amazing and the location was great.
Bodde här 2 nätter i december 2023
Svar från Hotel57 Managment 20 dec. 2023
Thank you for your wonderful 5-star rating! We are delighted to hear that you had a fantastic experience at Hotel 57. Your positive feedback is truly appreciated, and we look forward to welcoming you back for another memorable stay. If there's anything specific you loved about your visit, feel free to share – we love hearing about our guests' highlights!