Bar (på boendet)

Recensioner av Hotel Mela Times Square

4 out of 5
Hotel Mela Times Square
120 W 44th St, New York, NY

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 370 av 1003 recensioner" "
8 - Bra i betyg. 308 av 1003 recensioner" "
6 - Okej i betyg. 172 av 1003 recensioner" "
4 - Dåligt i betyg. 88 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 65 av 1003 recensioner" "

8,0/10

Renlighet

8,2/10

Personal och service

7,0/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,0/10

Hållbarhet

Recensioner

8/10 Bra

Tom

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i september 2022
Svar från Customer Service 21 sep. 2022
Thank you for the 8/10 star rating, Tom!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Hotel Mela. Thank you again for sharing!

10/10 Fantastiskt

Yvonne

Reste i grupp
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 10 nätter i augusti 2022
Svar från Customer Service 10 sep. 2022
Thank you for the wonderful rating, Yvonne!It's fantastic you enjoyed your time at Hotel Mela so much! We look forward to hosting you again soon for another amazing experience!

8/10 Bra

Veronica

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lyhört men bra läge
Tunna väggar, mkt ljud från andra gäster och gatan, men bra läge och nära till allt.
Bodde här 4 nätter i april 2022
Svar från Customer Service 28 apr. 2022
Tack för recensionen 8/10, Veronica! Det är fantastiskt att du trivdes så mycket med oss! Vi är glada över att du uppskattade vårt läge. Vi bryr oss djupt om våra gästers glädje och tillfredsställelse så vi kommer att ta itu med dina problem angående vår ljudisolering med vårt team framåt. Vi strävar efter excellens så vi ser fram emot att dela en ännu bättre upplevelse med dig snart!

8/10 Bra

Åke

Reste med familjen
Gillade: Renlighet
Ett prisvärt hotell med bra läge.
Läget är det viktigaste! Rummet var helt ok men då det låg mot gatan var ljudnivån alltför hög nattetid. Den dagliga städningen var mycket bra! Ett prisvärt hotell.
Bodde här 5 nätter i april 2022
Svar från Customer Service 16 apr. 2022
Tack för att du delar med dig av dina tankar, Åke. Vi uppskattar den tid du har tagit för att lämna oss din feedback. Att höra våra gästers förslag är oerhört viktigt för oss. Med det sagt, kommer vi se till att undersöka dina problem framåt. Vi vill se till att dessa felsteg raderas för våra framtida gäster. Återigen, vi uppskattar den tid du har tagit för att lämna oss en recension. Om det finns något sätt vi kan ta emot dig under ett framtida besök, vänligen meddela oss. Ha en bra dag!

8/10 Bra

Verifierad resenär

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i december 2021
Svar från Customer Service 23 jan. 2022
We're happy you had such a lovely stay at Hotel Mela! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

8/10 Bra

Franklin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
good
Itbwas ok ...Just hope i get my deposit of 50 dollars today ,it has been 3 days now,They told me it would take one day at the hotel
Bodde här 1 natt i augusti 2021

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Bra hotel för att uppleva Manhattan
Det var ett bra hotel, rent och väldigt bra läge för att utforska Manhattan. Enkelrummen är ganska små med begränsad utsikt men så länge man bara planerar att sova där så fungerar det utmärkt. Det enda negativa jag upplevde var att frukost inte ingår.
Bodde här 2 nätter i november 2019

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Customer Service 19 okt. 2023
David, thank you for leaving a perfect rating for Hotel Mela on Expedia. We're thrilled that your stay met your expectations and we look forward to your next visit.

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bumped for migrants.
We booked our hotel months in advance. However, when we arrived, the hotel had been taken over by the state to house migrants that were shipped there from elsewhere in the country. We were never informed. We were told that we were contacted, but that was not the case. Our stay was meant to be within a few blocks of our destinations. However, we were re-booked at a hotel 16 blocks away. We would have spent the entire trip in a cab or walking for hours. When I asked for a refund, I was told that I couldn't receive one because it was within 24 hours of our scheduled arrival. Again, nothing was ever sent to us detailing what was happening. I am very disappointed and will never attempt staying at the hotel again.
Bodde här 1 natt i januari 2023
Svar från Customer Service 2 juni 2023
Thank you for the feedback.We are always working our hardest to provide a high-quality experience for all. We regret to hear that we didn't meet your expectations. We will share your concerns with our team moving forward.We would love to host you soon so that we can share a better experience with you. We are looking forward to that chance.

6/10 Okej

William

Bodde här 10 nätter i april 2023
Svar från Customer Service 11 maj 2023
We appreciate the feedback, William.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

2/10 Väldigt dåligt

Paula, North Attleboro

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Be aware of this hotel, they decided 3 days before my trip they would not honor our reservation. So we had to find another option last minute. Very unprofessional and inconvenient so last minute
Svar från Customer Service 24 dec. 2022
Thank you for the feedback, Paula.We are always working our hardest to provide a high-quality experience for all of our guests. We regret to hear that we didn't meet your expectations. We will share your concerns with our team moving forward.We would love to have you back so that we can share a better experience with you. We are looking forward to that chance.

8/10 Bra

Valerie

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The location and price of the property compared to others in the same area shows high value. The rooms are clean. Rooms are small, but everything one needs is present. Staff forget to give towels, floor mats and blankets. Had to request twice, but very responsive to requests. Check in and check-out were easy. Staff was always friendly. I would recommend booking an executive room to have more space, and request a room with a view.
Bodde här 7 nätter i december 2022
Svar från Customer Service 15 dec. 2022
Thank you for sharing your thoughts with us, Valerie.We appreciate the time you've taken to leave us your feedback and we're glad you enjoyed our ideal location, clean rooms and friendly staff. Hearing our guests' suggestions are extremely important to us. With that being said, we'll be sure to look into your concerns moving forward. We want to make sure those missteps are erased for our future guests.Once again, we appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know.

10/10 Fantastiskt

Rafael

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i november 2022
Svar från Customer Service 11 dec. 2022
Thank you for sharing, Rafael!At Hotel Mela, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

6/10 Okej

Andreas

Bodde här 3 nätter i december 2022
Svar från Customer Service 11 dec. 2022
Thank you for sharing your feedback, Andreas.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.

6/10 Okej

Linda

Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Nice location
Svar från Customer Service 30 nov. 2022
Thanks for the fantastic review, Linda!We're happy you enjoyed your time with us so much at Hotel Mela! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions.We look forward to hosting you again soon!

6/10 Okej

Christopher, Commack

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
For the cost, the rooms/property were somewhat rundown and not clean
Svar från Customer Service 30 nov. 2022
We appreciate the feedback, Christopher.It's unfortunate your stay in our hotel didn't exceed your expectations. We regret you weren't entirely satisfied with the condtion and cleanliness of our furnishings and accommodations. We care deeply about the happiness and satisfaction of our guests so we'll address all of your concerns with our team moving forward.We do hope you give us another opportunity to share a more positive experience with you soon.

8/10 Bra

Trevor

Reste med familjen
Gillade: Renlighet och personal och service
A good place to stay if you just need a to crash at the end of a day of site seeing. Conveniently located but showing some wear and with few amenities. The windows to our room wouldn't close fully which allowed a lot of noise in from the street and one of the three elevators was out of service for the duration of our stay. Overall though the location is great, right next to Times Square, walking distance from a lot of popular attractions and there's a decent amount of restaurant options nearby.
Bodde här 4 nätter i november 2022
Svar från Customer Service 1 dec. 2022
Thank you for taking the time to share this 4/5 review, Trevor!We're delighted you appreciated our ideal location. We care deeply about the comfort and satisfaction of our guests so we'll address your concerns regarding our amenities, elevator service and soundproofing with the appropriate members of our management team so that we may improve moving forward. We strive for excellence so we look forward to sharing an even more positive experience with you soon!

6/10 Okej

Sheremy

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter
This property was at a really nice location. The staff was friendly and let us check in early. Our room had a lot of hair in the bathroom upon check in and we saw quite a few cockroaches. After our first night out we came back in and flipped on the light and saw one scramble across the table. After that we saw 5 more between the bathroom and bedroom areas. The room was kinda cramped but we kind of expected that with a New York hotel. The elevators are very small and one was broke down the whole time we were there. There aren’t any amenities and no fridge in the room. There is a restaurant on one side and lounge on the other.
Bodde här 4 nätter i november 2022

10/10 Fantastiskt

Antonio

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i november 2022

6/10 Okej

Dale

Gillade inte: Rummets bekvämlighet
expected more
positive 1) great location 2) friendly staff 3) house keeping daily negative 1) elevators extremely small, 1 not working entire trip 2) room extremely small, 3) furnishings in room where in poor condition
Bodde här 3 nätter i november 2022

8/10 Bra

Ana Margareth

Bodde här 1 natt i november 2022

8/10 Bra

Ana Margareth

Bodde här 8 nätter i november 2022

10/10 Fantastiskt

Merrilyn

Bodde här 1 natt i november 2022

4/10 Dåligt

Luis Diego

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Habitación pequeña e incómoda. No dan ni una botella de agua. Ruidosa (junto a los aires acondicionados) Alfombras viejas y olor a moho
Svar från Customer Service 9 nov. 2022
Agradecemos que se haya tomado el tiempo para compartir sus comentarios, Luis.Es desalentador que su estadía con nosotros haya sido decepcionante. Nos esforzamos por lograr la calidad, por lo que es lamentable que nuestro alojamiento y aislamiento acústico no hayan cumplido con sus expectativas. Nos aseguraremos de analizar sus inquietudes en el futuro.Esperamos recibirlo nuevamente pronto para una experiencia más positiva.

8/10 Bra

Charlotte

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ideal location. Clean & tidy.
Excellent location in the heart of Times Square. Large rooms in comparison to other places we’ve stayed at in New York. Comfortable beds. Rooms are dark though, lighting isn’t great. No views from our particular rooms but staff are fabulous!
Bodde här 1 natt i oktober 2022
Svar från Customer Service 30 okt. 2022
Thank you for taking the time to leave this wonderful review, Charlotte!We're so glad to hear that you had a positive stay with us at Hotel Mela! We're also thrilled that you loved our central location so much! We'd love to see you again soon so we can share an even more enjoyable experience with you.

6/10 Okej

Michelle

Affärsresenär
Gillade: Renlighet
Gillade inte: Bekvämligheter
Pictures are very misleading. If you are looking for a 2 star hotel in a great location, this is it.
Bodde här 2 nätter i oktober 2022
Svar från Customer Service 29 okt. 2022
Thank you for sharing your feedback, Michelle.We're disappointed to hear you were unsatisfied with your stay. We strive to provide our guests with a wonderful experience from beginning to end so it's great you enjoyed our convenient location. Please know your feedback regarding our online representation will be addressed with the appropriate members of our marketing and management teams so we may improve for the future.We hope you'll give us another opportunity to provide you with the quality experience we're truly capable of sharing with our guests. Thank you again for the feedback.

4/10 Dåligt

ALIF

Gillade: Personal och service
Gillade inte: Renlighet och bekvämligheter
Location is amazing! The staff is fabulous! Bed sheets are dirty and! No Mini bar in the room!
Bodde här 3 nätter i oktober 2022
Svar från Customer Service 26 okt. 2022
We appreciate the feedback, Alif.It's unfortunate your time with us was anything less than ideal. We strive to offer quality service and convenience for all of our guests. We're happy you enjoyed our convenient location and friendly staff despite the problems you had with our cleanliness and in-room amenities. We endeavor to offer the best experience possible and your feedback will help. Thank you.We do hope to see you again soon so we can share a more positive experience with you.

8/10 Bra

Oleksandr

Gillade: Renlighet och personal och service
Bodde här 2 nätter i oktober 2022

8/10 Bra

mauricio

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Boa
Bodde här 6 nätter i oktober 2022
Svar från Customer Service 24 okt. 2022
Thank you for this lovely rating, Mauricio!We're thrilled to know we could provide an enjoyable experience for you. We care about the comfort and satisfaction of our guests so we look forward to hosting you again at Hotel Mela. We'd like to share an even better experience with you soon.

4/10 Dåligt

Ophelia

Bodde här 1 natt i oktober 2022

8/10 Bra

Christine

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Clean, affordable, perfect location
Bodde här 5 nätter i oktober 2022
Svar från Customer Service 19 okt. 2022
Thank you for the fantastic rating, Christine!We're delighted to hear you enjoyed your stay at Hotel Mela and loved our clean accommodations and ideal location! We pride ourselves on providing exceptional service to our guests at all times so it's very pleasing to hear that we were able to accommodate you during your stay. We look forward to hosting you again in the future!Thank you again for taking the time to share your review.

4/10 Dåligt

Richard

Bodde här 3 nätter i oktober 2022
Svar från Customer Service 17 okt. 2022
Thanks for the feedback, Richard.It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. We do hope for the opportunity to share a more positive experience with you soon.

6/10 Okej

Kimberly

Reste i grupp
Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
No blanket
The room was cold and we were not provided with a blanket The bed just had a sheet on it
Bodde här 2 nätter i oktober 2022
Svar från Customer Service 12 okt. 2022
Thank you for sharing your feedback, Kimberly.We're very disappointed to hear that you were not provided with the proper bedding. Providing our guests with a comfortable experience is very important to us. We truly value your feedback and we'll address it with the appropriate members of our team so we may improve for the future.We hope you'll give us another opportunity to provide you with the quality experience we pride ourselves in providing. Thank you again for taking the time to share your feedback.

10/10 Fantastiskt

Rory

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kind Staff. Close To Everything.
When we arrived in the city, we stopped to ask if we could stow our bags. The gentleman at the desk was very kind and even checked to see if our room was ready. The room was not ready (but we were super early) but they let us drop our bags. The room was much bigger than I anticipated and it was so close to our theater and other tourist attractions. We would stay here again.
Bodde här 1 natt i oktober 2022
Svar från Customer Service 11 okt. 2022
Thanks for the splendid review, Rory!It's fantastic you had such an excellent experience at Hotel Mela and that appreciated our ideal location and spacious accommodations. We want you to feel right at home as soon as you walk through our doors! Our team will love to hear they made such a wonderful impression on you.We look forward to hosting you again soon so we can share another amazing experience with you.

8/10 Bra

Lauren

Affärsresenär
Gillade: Personal och service
Great location / Rooms a bit dated
Great location. Room is a bit outdated but doable for brief stay. The bed only came with sheets so after one night of being cold I requested another blanket and slept much better. Staff was very friendly.
Bodde här 2 nätter i oktober 2022
Svar från Customer Service 7 okt. 2022
Thank you for the lovely rating, Lauren!We're happy you had a pleasant stay with us and appreciated our prime location within the city as well as our friendly staff. It's unfortunate you had such challenges with the condition of our rooms. We hold ourselves to a higher standard. We'll address your concern with our management team moving forward.We strive for excellence so we look forward to sharing an even better experience with you soon!

6/10 Okej

Mehdi, West New York

Bodde här 3 nätter i september 2022

10/10 Fantastiskt

teresa

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i september 2022
Svar från Customer Service 27 sep. 2022
Thank you for the excellent rating, teresa!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hotel Mela! We look forward to hosting you again soon.

8/10 Bra

Lene Funck, Køge

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Passede perfekt til vores behov
Bodde här 8 nätter i september 2022
Svar från Customer Service 27 sep. 2022
Tak fordi du tog dig tid til at skrive en anmeldelse af dit seneste ophold hos os, Sergio. Vi er glade for at høre, at du nød vores hotel beliggenhed. Vi beklager ulejligheden du har oplevet med vores morgenmadsmuligheder og størrelsen på senge på dit værelse. Vi håber, du vil overveje at bo hos os igen i fremtiden.

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Hotel
Our stay was great. We were there for 3 nights and it quite and comfortable. And you arebright in the middle of Times Square.
Bodde här 3 nätter i september 2022
Svar från Customer Service 23 sep. 2022
Thank you for taking the time to leave this wonderful review, Mark!We're so glad to hear that you had a positive stay with us at Hotel Mela! We're also thrilled that you loved our central location so much! We'd love to see you again soon so we can share an even more enjoyable experience with you.

4/10 Dåligt

Iván

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
Pedí cuarto ejecutivo con vista a la ciudad y me dieron todo tapado a paredes
Bodde här 2 nätter i september 2022
Svar från Customer Service 7 sep. 2022
Agradecemos que se haya tomado el tiempo para compartir sus comentarios, Iván.Nos decepciona saber que no pudimos satisfacer sus necesidades durante su estadía. Tenga en cuenta que estamos dedicados a brindar solo el servicio más atento y cortés a cada individuo que se hospeda en nuestro hotel, por lo que nos aseguraremos de analizar su revisión con nuestro equipo de administración en el futuro.Esperamos que nos brinde otra oportunidad de recibirlo en el futuro para una experiencia más positiva.

8/10 Bra

Albert

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Proximity to time square
Bodde här 3 nätter i augusti 2022
Svar från Customer Service 4 sep. 2022
Thanks for the fantastic review, Albert!We're happy you enjoyed your time with us so much at Hotel Mela! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions.We look forward to hosting you again soon!

6/10 Okej

Andre

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Péssimo!
Hotel bem mal cuidado, quarto velho e cheio de defeitos; funcionários antipaticos, não atenderam a solicitação de andar alto e longe de elevador; não permitiram early checkin nem late checkout grátis; cobraram US$27 por ter pequena mancha de sangue no lençol; as taxas que são cobradas além do valor da diária são mais altas que as indicadas na Hotel.com
Bodde här 5 nätter i augusti 2022
Svar från Customer Service 10 okt. 2022
Obrigado pela avaliação, André. Lamentamos saber que sua estadia em nosso hotel foi menos do que satisfatória. Temos orgulho em fornecer a todos os nossos hóspedes acomodações limpas e confortáveis e excelente atendimento ao cliente, por isso estamos desapontados em saber que não atendemos às suas expectativas. Lamentamos que nossa equipe não tenha conseguido atender sua solicitação de um andar mais alto ou mais distante do elevador e que você não tenha conseguido aproveitar nossas opções gratuitas de check-in antecipado ou check-out tardio. Também pedimos desculpas por qualquer mal-entendido sobre as cobranças do seu quarto. Por fim, lamentamos saber que você achou que nossos impostos e taxas eram mais altos do que o indicado em sua reserva no Hotel.com; nos esforçamos para ser o mais transparentes possível sobre todas as cobranças e taxas para que não haja surpresas no check-out dos hóspedes. Esperamos que você nos dê outra chance de proporcionar uma experiência melhor na próxima vez que estiver na cidade.

10/10 Fantastiskt

Erika

Bodde här 1 natt i augusti 2022
Svar från Customer Service 2 sep. 2022
Thank you for the 10/10 rating, Erika!It's excellent you enjoyed your time at Hotel Mela so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 Fantastiskt

silvia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Me gustó la ubicación.
Bodde här 7 nätter i augusti 2022
Svar från Customer Service 1 sep. 2022
¡Gracias por la gran reseña, Silvia!¡Estamos encantados de saber que tuvo una excelente estadía en el Hotel Mela! ¡Es maravilloso que te haya gustado tanto nuestra ubicación central! Nos encantaría volver a verte pronto para poder compartir una experiencia aún más positiva contigo.¡Por favor ven a vernos pronto!

10/10 Fantastiskt

Tiegan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2022

6/10 Okej

Tina

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
It looked nice on the outside.
Bodde här 3 nätter i augusti 2022
Svar från Customer Service 21 aug. 2022
Thank you for taking the time to submit this feedback, Tina.We are always working as hard as we can to provide the best stays for our guests. We regret to hear about your experience. We will share all of your concerns with our team moving forward. We hope you plan on staying with us again soon. We'd love to improve your opinion of us.

8/10 Bra

Andrae, hartford

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing location and staff.
Bodde här 1 natt i augusti 2022
Svar från Customer Service 20 aug. 2022
Thank you for sharing this kind review, Andrae!We are delighted to hear about your time at Hotel Mela! We truly appreciate your kind words regarding our team and prime location near the heart of the city. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging.We'd love to share another positive, fun experience with you in the future.

10/10 Fantastiskt

Martha

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Small hotel French Restuarant across street- breakfast to dinner, Virgil’s down the street Barbeque, Longroom next door pub. Rooms are in older building. Well maintained let us check out at 2 as our taxi arrived to take us airport. Very clean bathroom good sized. Only 1 cup Hamilton beach coffee maker. With CUps coffee & tea sugar screa etc. it worked. Jonathan greeted us at Checkin smooth. Tiny elevators but the worked overall great time
Bodde här 1 natt i augusti 2022
Svar från Customer Service 18 aug. 2022
Thank you for taking the time to leave this wonderful review, Martha! We're thrilled to know you enjoyed your stay at Hotel Mela so much! We strive for excellence so we're pleased to hear you appreciated not only our convenient location and clean accommodations, but also our helpful front-desk staff! Your praise lets us know we're succeeding! We can't wait to host you again for yet another unforgettable visit!

10/10 Fantastiskt

Jian

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location of Hotel Mela is excellent, the Times Square is just a 2 minutes walk. There are many bars, restaurants, shops around. We walked to many famous spots, super convenient. Since it is at the center of Midtown, it is safer to go back to the hotel a bit later, say 10:30pm or 11:00pm. The staff are friendly and ready to give helps. Alan helped us to upgrade to a larger room making our stay at New York more comfortable. The room is clean. Amy gave us her sweet smile every time she came to clean the room. Jo Jo was very kind to arrange our transportation to the airport. The room is not very big, but it is New York, totally understandable. There is a small coffee machine, I used it to make an instant coffee everyday. There is a safe in the room to keep our laptop and other important things. The Wi-Fi is fast and free (Some 5 star hotels ask for extra fee for Wi-Fi). The wardrobe is big enough to hang our clothes, and a couple of drawers to keep other things. The queen bed is big enough and comfortable. Since everyday we were busy visiting famous spots outside, the room and the services provided have met our requirements: a clean room, comfortable bed, hot water shower, fast Wi-Fi, self-made instant coffee, and friendly staff. To improve: the reception hotline had better extend to 7*24 mode; A brochure of brief introduction of Mela and New York; Replace paper cup to glass cup if possible. Add thick glasses of window to avoid the noise outside. Thanks !
Bodde här 8 nätter i augusti 2022
Svar från Customer Service 17 aug. 2022
Thanks for the splendid review, Jian! We're elated knowing you had such an incredible time at Hotel Mela. We're very keen on having our guests feel excited to come back. There's nothing more important to us than the happiness of our guests. Thank you again for the fantastic review. We look forward to your next trip!

10/10 Fantastiskt

Ilkay Murat

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Alles in allem eine 10/10
Bodde här 6 nätter i augusti 2022
Svar från Customer Service 13 aug. 2022
Vielen Dank, dass Sie Ihre perfekte Bewertung mit uns geteilt haben, Ilkay! Es ist wunderbar zu sehen, wie sehr Sie Ihre Zeit im Hotel Mela geschätzt haben! Wir möchten, dass sich jeder bei uns wie zu Hause fühlt. Ein Gefühl von Zuhause schaffen zu können, ist genau unser Ziel! Wir freuen uns darauf, bald eine weitere erstaunliche Erfahrung mit Ihnen zu teilen!