Utsikt från rummet

Recensioner av New York Marriott at the Brooklyn Bridge

4 out of 5

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 530 av 1002 recensioner" "
8 - Bra i betyg. 268 av 1002 recensioner" "
6 - Okej i betyg. 94 av 1002 recensioner" "
4 - Dåligt i betyg. 67 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 43 av 1002 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,2/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Mikael

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 8 nätter i december 2023
Svar från Hotel Management 22 jan. 2024
Dear Mikael, Thank you for choosing to stay here at the Brooklyn Marriott during your recent visit. We hope to welcome you back again soon. Best regards,

8/10 Bra

Stefan

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 3 nätter i april 2022

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i juni 2019
Svar från General Manager 20 juni 2019
Dear Guest, all of us at New York Marriott at the Brooklyn Bridge appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sam Ibrahim, General Manager

8/10 Bra

Amie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff friendly and helpful
Bodde här 1 natt i april 2024
Svar från Hotel Management 29 apr. 2024
Dear Amie, thank you so much for taking the time to recognize our staff. We greatly appreciate you choosing the Brooklyn Marriott and hope to welcome you back again soon. Regards,

8/10 Bra

Kimberly

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Convenient to downtown Brooklyn and w a 10 min commute to lower east side / SOHO by train. A major station is adjacent to the property. Also less than a 30 min Uber to Williamsburg etc. A big conference type property but nice amenities and spacious rooms. Also has underground parking at $60 per day.
Bodde här 3 nätter i april 2024
Svar från Hotel Management 29 apr. 2024
Dear Kimberly, thank you for sharing your positive feedback here on Expedia. Glad to see that you found our location convenient to so many fun places to visit. We hope to have the opportunity to welcome you back again soon. Regards,

10/10 Fantastiskt

oscar

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the rooms, very clean and comfortable. Wish they would have robes in the closets upon arrival.
Bodde här 1 natt i april 2024
Svar från Hotel Management 26 apr. 2024
Dear Oscar, thank you for sharing your feedback here on Expedia. We appreciate the high survey score and comments regarding our guest rooms. We hope to welcome you back again soon. Regards,

10/10 Fantastiskt

Tinatin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Jennifer, WELLESLEY HILLS

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Conveniently located. Parking garage attached.
Bodde här 1 natt i april 2024
Svar från Hotel Management 17 apr. 2024
Dear Jennifer, thank you for being our guest and for the high survey score you left here on Expedia. We appreciate you pointing our convenient location and parking availability. We hope to be of service again in the future. Regards,

10/10 Fantastiskt

HAYDEE, PALOS VERDES ESTATES

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location to go to court
Bodde här 1 natt i april 2024
Svar från Hotel Management 15 apr. 2024
Dear Haydee, Thank you for sharing your feedback and for your high survey score. We appreciate you choosing the Brooklyn Marriott and hope to welcome you back again soon. Regards.

8/10 Bra

Kerin

.
Bodde här 1 natt i april 2024
Svar från Hotel Management 15 apr. 2024
Dear Kerin, Thank you for sharing your survey results here on Expedia. We appreciate you choosing the Brooklyn Marriott and hope to have the chance to welcome you back again. Regards,

6/10 Okej

Hikaru

Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Thuy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay!
Bodde här 2 nätter i mars 2024
Svar från Hotel Management 9 apr. 2024
Dear Thuy, Thank you for your high survey score here on Expedia. We are happy to know you had a great time. Hope to welcome you back again soon.

8/10 Bra

Steven R., Lincolnwood

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
After five days in this hotel, there were bad and good things to say. Bad: 1. Keycard door unlocking mechanism failed soon after arrival. Since we could not go out to eat since our coats were in the room and it took time to repair the lock, the hotel gave us a $50 credit which we used to eat dinner at the in-house Great Room Restaurant and Bar. 2. We had to switch rooms after the second night due to truly excessive noise well after midnight from a neighboring room. We called the front desk who then called the neighbors requesting they quiet down and again called the front desk asking security be sent when the noise continued. Neither approach worked. Our request for a new room was quickly granted and there were no further noise issues. Hint: avoid shareable rooms as the door reduces soundproofing. Good: 1. The staff we encounter (front desk, housekeeping, restaurant, security) were uniformly friendly, polite and helpful. 2. The Great Room Restaurant and Bar hamburger was surprisingly good and it and the fries were cooked accurately (medium rare and crispy respectively). 3. The $25 daily hotel credit on our Expedia reservation was sufficient for my wife and I to daily have a light breakfast (coffee and roll for me, coffee and fruit/granola parfait for her) at the in-house Brooklyn Pantry. Conclusions: There were issues but the hotel handled them well.
Bodde här 5 nätter i mars 2024
Svar från Hotel Management 8 apr. 2024
Dear Steven R., thank you for being our guest and sharing your feedback. We are sorry that some issues prevented you from having a perfect stay, however, we are glad to see that they were handled promptly. We hope to have the opportunity to welcome you back in the future. Regards,

10/10 Fantastiskt

Angelica

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Cuartos enormes
Bodde här 4 nätter i mars 2024
Svar från Hotel Management 3 apr. 2024
Dear Angelica, thank you for the wonderful survey results. We are so happy you enjoyed your stay and we hope to be of service again in the future. Regards,

10/10 Fantastiskt

Pamela

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Hotel Management 8 apr. 2024
Dear Pamela, thank you for staying with us and for sharing your high survey score. We are glad to see that you enjoyed your stay and we hope to welcome you back again soon. Regards,

8/10 Bra

Abraham

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was spacious and modern. The front staff were friendly and helpful.
Bodde här 1 natt i mars 2024
Svar från Hotel Management 1 apr. 2024
Dear Abraham, Thank you for choosing the Brooklyn Marriott for your recent visit. We are delighted to see that you had a good stay, and we look forward to sharing your comments regarding our staff. We hope to be of service again in the future.

10/10 Fantastiskt

Mary

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel appears to be in process of renovation, which it needs. Very clean and comfortable but carpets and decor are quite dated. Great location with close subway stop giving easy access to all parts if NYC area. Food in hotel limited but many good nearby restaurants. Will be staying here again.
Bodde här 6 nätter i mars 2024
Svar från Hotel Management 21 mars 2024
Dear Mary,Thank you for being our guest. We appreciate your positive feedback and high survey score. We hope to welcome you back again soon.

10/10 Fantastiskt

Kadiya

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is wonderful. I will definitely be returning
Bodde här 1 natt i mars 2024
Svar från Hotel Management 18 mars 2024
Good Day Kadiya, thank you for being a guest of the Brooklyn Marriott. We appreciate the high survey score and glad to know you enjoyed your visit. We hope to welcome you back again soon. Regards,

10/10 Fantastiskt

Doris

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent place
Bodde här 1 natt i mars 2024
Svar från Hotel Management 11 mars 2024
Dear Doris, thank you for choosing to stay here at the Brooklyn Marriott. We appreciate you letting us be of service. Thank you also for the high survey score. We hope to see you again in the future.

10/10 Fantastiskt

Joel

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff service throughout stay was exemplary Hotel was arristic, fitting the area
Bodde här 2 nätter i mars 2024
Svar från Hotel Management 11 mars 2024
Dear Joel, Thanks for being a guest here at the Brooklyn Marriott. We appreciate you letting us be of service and glad to see we met your expectations. Thanks for the great feedback. Hope to see you again soon.

4/10 Dåligt

ANGELA

Bodde här 1 natt i mars 2024
Svar från Hotel Management 8 apr. 2024
Dear Angela, thank you for choosing the Brooklyn Marriott for your recent visit. We are disappointed to see that we did not meet your expectations. Please feel free to share any details that we may address with our leadership team. Regards,

10/10 Fantastiskt

Maria

Bodde här 2 nätter i mars 2024
Svar från Hotel Management 1 apr. 2024
Dear Maria, thank you for sharing your high survey score. We are glad to see you enjoyed your stay and we hope to welcome you back again soon. Regards,

6/10 Okej

Whitney

Gillade: Renlighet
Bodde här 1 natt i mars 2024
Svar från Hotel Management 4 mars 2024
Dear Whitney, thank you for choosing the Brooklyn Marriott. We are sorry to see that we did not quite meet your expectations. Please feel free to reach out to our management team to share additional information so that we may ensure a better stay with us in the future. Sincerely,

10/10 Fantastiskt

Juders

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
NA
Bodde här 1 natt i mars 2024
Svar från Hotel Management 4 mars 2024
Dear Juders, thank you for choosing the Brooklyn Marriott during your recent visit. We are glad to see that you enjoyed your stay and we hope to welcome you back again soon. Sincerely,

10/10 Fantastiskt

Junie, Palm Desert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent hospitality!
Bodde här 4 nätter i februari 2024
Svar från Hotel Management 27 feb. 2024
Dear Junie, Thank you for being a guest of the Brooklyn Marriott. We appreciate the high survey score and glad to know you enjoyed your stay with us. We hope to welcome you back again soon. Regards,

10/10 Fantastiskt

Daniel

Bodde här 3 nätter i februari 2024
Svar från Hotel Management 15 apr. 2024
Dear Daniel, Thank you for sharing your survey results here on Expedia. We appreciate you choosing the Brooklyn Marriott and hope to have the chance to welcome you back again. Regards,

2/10 Väldigt dåligt

Monique

Reste i grupp
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
The room was not sastifacactory
Bodde här 1 natt i februari 2024
Svar från Hotel Management 26 feb. 2024
Dear Monique, Thank you for choosing the Brooklyn Marriott. We are disappointed to see that we did not meet your expectations. Please feel free to call the hotel direct to share your detailed experience with our management team. We hope to have an opportunity in the future to ensure a more memorable visit with us. Regards,

10/10 Fantastiskt

Julia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Hotel Management 26 feb. 2024
Dear Julia, thank you for choosing the Brooklyn Marriott. We appreciate the high survey score and glad to see you enjoyed your visit. We hope you choose the Brooklyn Marriott on your next visit. Regards,

10/10 Fantastiskt

Aihua

Gillade: Renlighet
Good
Bodde här 1 natt i februari 2024
Svar från Hotel Management 21 feb. 2024
Dear Aihua, thank you for choosing the Brooklyn Marriott during you last trip to NYC. We appreciate the high survey score you have given us here on Expedia. We hope to be of service again in the future. Regards,

6/10 Okej

Ghada

Gillade: Personal och service
Looked old. The parking was too tight and not easy to maneuver.
Bodde här 2 nätter i september 2023
Svar från Hotel Management 16 feb. 2024
Dear Ghada, thank you for being our guest. We are disappointed to see that we did not meet your expectations. We hope you give us another opportunity to be of service and ensure your needs are met. Regards,

6/10 Okej

Steven

Reste med familj och småbarn
Gillade: Renlighet
More of a business orientated property. Would not recommend for families as the area is surrounded by commercial buildings and not close to shops or restaurants. Rooms were average, property is massive so you have to walk far to get to your room. They sent us to the wrong room and then asked me to come down and get new keys which was ridiculous. Parking was the worst experience given they have this garage attached to the hotel but not run by the hotel and is old and extremely difficult to park your car in the tight spaces, especially if you have an SUV. The whole property is old and could use a massive update.
Bodde här 1 natt i februari 2024
Svar från Hotel Management 12 feb. 2024
Dear Steven, thank you for being a guest of the Brooklyn Marriott. I feel that the area attractions were not shared with you upon check in and I apologize for that. We are in walking distance to many restaurants and shops. Not meeting your expectations is disappointing. If you ever do find yourself back in the area, please feel free to reach out to our Executive Office for more detailed information regarding our location and things to do in the area. We hope to have another chance to be of service. Regards,

10/10 Fantastiskt

KATIA, Covington

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All the staff at the Marriott were friendly and helpful. Safe and clean and at a convenient location.
Bodde här 1 natt i januari 2024
Svar från Hotel Management 29 jan. 2024
Dear Katia, Thank you for being a guest of the Brooklyn Marriott. We appreciate your positive comments regarding our staff, cleanliness and safety of the hotel. We hope to welcome you back again soon. Regards,

8/10 Bra

Kristina, Oceanside

Reste med familjen
Gillade: Renlighet och personal och service
The staff was wonderful and the facilities were great, however, our heating in our room was inconsistent and the floors in the bathroom were freezing! There were no robes or slippers in the room to make up for that either.
Bodde här 1 natt i januari 2024
Svar från Hotel Management 29 jan. 2024
Dear Kristina, thank you for taking the time to share your feedback. We look forward to sharing your comments regarding our staff and hotel facilities. Your comments regarding the heating will be brought to the attention of our maintenance team and we thank you for letting us know. We hope to be of service again in the future. Thank you for choosing the Brooklyn Marriott.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Hotel Management 22 jan. 2024
Dear Valued Guest, thank you for choosing the Brooklyn Marriott. We appreciate you and value your business. We hope to welcome you back again soon. Best Regards,

10/10 Fantastiskt

Sonny

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Hotel Management 22 jan. 2024
Dear Sonny, thank you for being our guest and for the high survey response. We appreciate you choosing the Brooklyn Marriott and hope to welcome you back again soon. Best regards,

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Modern amenities in a classic building.
Bodde här 1 natt i januari 2024
Svar från Hotel Management 16 feb. 2024
Dear Thomas, Thank you for your kind words and for the high survey score. We appreciate you choosing the Brooklyn Marriott and hope to be of service again in the future. Regards,

10/10 Fantastiskt

Lukas

Bodde här 9 nätter i december 2023
Svar från Hotel Management 12 feb. 2024
Dear Lukas, thank you for being a guest of the Brooklyn Marriott and for your high survey score. We appreciate you and hope to be of service again in the future.

10/10 Fantastiskt

Pedro

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our one-night stay at the hotel was absolutely wonderful. We could not have asked for a more perfect room. The front desk staff was super friendly and accomodating. Special acknowledgement goes out to Cheryl at the front desk, as well as an Hispanic young lady that I didn't catch her name. If they are the face of your hotel, the first people guests will see upon arrival, Marriot at the Brooklyn Bridge will be known as the best hotel in the area.
Bodde här 1 natt i januari 2024
Svar från Hotel Management 16 jan. 2024
Dear Pedro, thank you for taking the time to share your feedback and recognize our star associates. We are proudly sharing your comment with them. Thank you for being our guest and hope to be of service again in the future. Regards

8/10 Bra

Rebecca

Gillade inte: Bekvämligheter
Very convenient and a solid hotel. If you’re looking for a luxury stay, this isn’t it but the staff is friendly, the rooms are spacious and you’re close to everything.
Bodde här 1 natt i januari 2024
Svar från Hotel Management 16 jan. 2024
Dear Rebecca, thank you for sharing your feedback and for choosing the Brooklyn Marriott. We hope to be of service again in the future. Regards,

8/10 Bra

Anthony

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall we thought this was a great property to stay for a family of 6 and our first trip to NYC. Staff was great and friendly, they provided some great suggestions on what to do in the area. Access to cabs and subway was very easy as well. Will stay again if we return to Brooklyn.
Bodde här 8 nätter i december 2023
Svar från Hotel Management 9 jan. 2024
Dear Anthony, Thank you for your wonderful feedback and for being a guest of the Brooklyn Marriott. We look forward to sharing your comments with our staff. Hope to see you and your family again soon, Happy New Year!

2/10 Väldigt dåligt

Michael

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
There is an arrival charge that doesnot make sense and will be disputed.
Bodde här 2 nätter i januari 2024
Svar från Hotel Management 9 jan. 2024
Dear Michael, Thank you for sharing your feedback. Please feel free to call us to explain any charges you may not recognize on your folio. Thank you for choosing the Brooklyn Marriott.

8/10 Bra

Gerardo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Todo excelente. Salvo un cargo adicional de $244 us por 7 noches de estadía, los cuales en ningún momento se informo previamente de dicho cargo adicional por parte del Hotel.
Bodde här 8 nätter i december 2023
Svar från Hotel Management 8 jan. 2024
Good Day Gerardo, Thank you for choosing to stay here at the Brooklyn Marriott. We are disappointed to read that you are not familiar with a charge you received. I welcome you to reach out to the hotel directly as we would be happy to explain any questions you may have regarding your folio. Thank you for being our guest and Happy New Year!

6/10 Okej

Tina

Affärsresenär
Gillade: Boendets skick och faciliteter
First, over priced. Second, the room was a ways from the elevator and it seemed like i was walking into another building. They explained nothing about the services offered there but gave me a sheet to read about it.
Bodde här 1 natt i januari 2024
Svar från Hotel Management 8 jan. 2024
Dear Tina, Thank you for being a guest of the Brooklyn Marriott. I'm sorry to read that we did not meet your expectations. It is always our goal to meet the needs of our very important guests and it is disappointing to read that we fell short. I hope you will give us another opportunity to be of service in the future. Thank you and Happy New Year!

8/10 Bra

Masafumi

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
立地が良く電車移動は何処へ行くにも便利です。
Bodde här 8 nätter i december 2023
Svar från Hotel Management 8 jan. 2024
Dear Masafumi, Thank you for choosing the Brooklyn Marriott for your visit to New York City. We hope you enjoyed your stay and choose us again when traveling to Brooklyn. Regards,

6/10 Okej

Leila

Bodde här 5 nätter i december 2023
Svar från Hotel Management 8 jan. 2024
Dear Leila, Thank you for choosing the Brooklyn Marriott during your recent visit. It looks like we didn't quite meet your expectations and I apologize for any short falls during your visit. We hope to be of service again in the future and ensure a pleasant stay. Happy New Year!

8/10 Bra

Katherine

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Hotel Management 29 jan. 2024
Dear Katherine, thank you for being a guest of the Brooklyn Marriott. We hope to be of service again in the future. Regards,

8/10 Bra

Susan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Hotel Management 29 jan. 2024
Dear Susan, thank you for being a guest of the Brooklyn Marriott. We hope to be of service again in the future. Regards,

10/10 Fantastiskt

Ivan

Bodde här 3 nätter i december 2023
Svar från Hotel Management 8 jan. 2024
Dear Ivan, Thank you for being a guest of the Brooklyn Marriott and for the high survey score. We hope to see you again! Happy New Year,

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2023
Svar från Hotel Management 16 feb. 2024
Dear Guest, thank you for sharing your survey results. We are sorry to see that we didn't quite meet your expectations. Please feel free to follow up with further information to help us serve you better in the future. Regards,

10/10 Fantastiskt

Jessica, San Francisco

Bodde här 1 natt i december 2023
Svar från Hotel Management 22 jan. 2024
Dear Jessica, thank you for choosing the Brooklyn Marriott during your recent stay. We appreciate the high survey results and hope to welcome you back again soon. Best Regards,