Lobbylounge

Recensioner av OYO Times Square

4 out of 5
OYO Times Square
157 West 47th Street, New York, NY

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 348 av 1006 recensioner" "
8 - Bra i betyg. 287 av 1006 recensioner" "
6 - Okej i betyg. 177 av 1006 recensioner" "
4 - Dåligt i betyg. 99 av 1006 recensioner" "
2 - Väldigt dåligt i betyg. 95 av 1006 recensioner" "

8,2/10

Renlighet

8,4/10

Personal och service

6,6/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Anders

Affärsresenär, Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 6 nätter i oktober 2023
Svar från Customer Service 6 nov. 2023
Anders, we're disappointed to learn about your recent experience. We're always eager to improve and your feedback is valuable. We hope you will give us another opportunity to deliver a more fulfilling experience in the future.

6/10 Okej

Magnus

Gillade: Renlighet och personal och service
Bodde här 7 nätter i oktober 2023
Svar från Customer Service 15 okt. 2023
Thank you for the feedback, Magnus.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

8/10 Bra

Alexander

Gillade: Personal och service
Gillade inte: Renlighet och rummets bekvämlighet
Bodde här 5 nätter i september 2023
Svar från Customer Service 3 okt. 2023
Thank you for the great rating, Alexander!We are excited to see that you had an enjoyable experience at OYO Hotel Times Square. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

8/10 Bra

Bjorn

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bästa läget!
Bra enkelt hotell på första parkett i världens huvudstad!
Bodde här 1 natt i april 2023
Svar från Customer Service 24 apr. 2023
Vi uppskattar recensionen 8/10, Björn!Vi kan aldrig få nog av de 8-stjärniga recensionerna på OYO Hotel Times Square! Vi är glada över att veta att du hade en trevlig tid här och att du trivdes på vårt utmärkta läge. Vi kan definitivt hålla med om dina komplimanger!Tack för att du lämnade denna recension! Vi hoppas att se dig snart igen!

6/10 Okej

Björn

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2022
Svar från Charlie 3 maj 2022
Good afternoon we are sorry you did not enjoy your stay at the OYO TS, and thank you for letting us know what we can do moving forward.

8/10 Bra

Bjorn

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bästa läget!
Kanonläge på första parkett i NewYork City.
Bodde här 6 nätter i mars 2022
Svar från Charlie 29 mars 2022
Thank you

6/10 Okej

Andreas

Affärsresenär
Gillade: Renlighet och personal och service
Bra men litet
Hotellets läge är kanon, 25 meter från Time Square. Det är rent och helt ok i skick men rummen är väldigt små även om det funkar om man ändå ska vara ute på stan mestadels.
Bodde här 5 nätter i mars 2020
Svar från h 9 mars 2020
Thank you for your comments, unfortunately we cannot increase the size of the guestrooms however new ownership is in the process of refinishing the guestrooms

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i mars 2020
Svar från Customer Service 9 mars 2020
We appreciate the feedback. It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.

6/10 Okej

Robert

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Första rummet vi fick hade en trasig säng. Och badrumshyllan va helt lös. Fick då byta till ett annat rum som i sig var bra. Men fönsterna ut mot gatan va supertunna vilket ledde till ett oväsen utan dess like när sopbilarna kom mitt i natten och bygget tvärs över gatan drog igång tidigt på morgonen. Uppmätte ljudnivån till en bra bit över 70db när det va som värst. Fick då bytt till ett annat rum som är långt ifrån alla gator. Här upptäckte vi dock att kranen till handfatet på toaletten va löst och toaletten i sig tar ungefär 30min på sig att "ladda om" innan man kan spola igen efter att ha spolat en gång. Bemötandet har dock varit väldigt bra. Och det har aldrig varit några problem när vi ville byta rum. Dock orkar man ju inte byta rum hur ofta som helst då vi hade annat att göra i New York än att packa upp o packa ihop våra saker för att byta rum.
Bodde här 1 natt i januari 2020
Svar från Customer Service 1 feb. 2020
Vi uppskattar din feedback, Robert. Din upplevelse är inte i nivå med den servicenivå vi är vana vid att dela med våra gäster. Vi ber om ursäkt för de problem du upplevde med våra boende och ljudnivåerna. Vi hoppas på chansen att dela en mer positiv upplevelse med dig snart.

10/10 Fantastiskt

angelica

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel vicinissimo a times.square, pulito e personale gentile. La camera era un pò piccolina ma aveva tutto il necessario.
Bodde här 6 nätter i april 2024
Svar från Customer Service 30 apr. 2024
Angelica, grazie per aver condiviso la tua esperienza positiva all'OYO Hotel Times Square. Apprezziamo il tuo feedback sulla nostra comoda posizione, sulla pulizia e sulla cortesia dei membri del team. È bello sapere che, nonostante le dimensioni modeste della stanza, hai trovato tutto ciò di cui avevi bisogno. Speriamo di darvi il benvenuto di nuovo in futuro.

4/10 Dåligt

Colin

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Very noisy location… too close to crowds of people. Also hotel was under renovation and front obscured by scaffolding. At checking in … additional daily service fees added to cost ( after already paying for the room for the week) and charged to my credit card. This service fee was not disclosed at time I made the reservation. Also a $500 dollar hold on credit card in case someone in the room smoked- I had 3 children in my party and did not budget on having a $500 holed applied to my card. Beds were terrible and cheap metal framed -they creaked when someone moved and were very unstable. I kept feeling a leg would break off. Mattresses were thin and lumpy. Electric outlets mostly did not work and phone chargers fell out or disconnected when not held in by hand. Elevators were very small and extremely slow - one near lobby … the other unmarked and hidden around a corner where renovations were happening.
Bodde här 5 nätter i april 2024
Svar från Customer Service 29 apr. 2024
Colin, we appreciate you taking the time to provide feedback about your recent stay. It's unfortunate to hear about the unexpected aspects, particularly the surroundings, ongoing upgrades, and additional charges. We strive to make our booking process as transparent as possible, and we'll re-evaluate this to ensure clarity.We deeply regret that the comfort and condition of your beds did not meet expectations. As for the issues with the electrical outlets and elevator, they are not reflective of our standard. Your comments will be passed onto our team members to address these matters effectively.We appreciate your feedback and hope for the opportunity to better serve you in the future. Your experience matters and we understand there's much room for improvement. We hope to provide a more enjoyable experience during your next visit.

4/10 Dåligt

Reginald

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Customer Service 29 apr. 2024
Reginald, while it's disheartening to see your rating, be assured we are eager to better our services moving forward. Your feedback can drive us towards that improvement. We appreciate your time and hope to learn from your experience. Thank you for staying with us. We look forward to having another chance to better serve you next time.

8/10 Bra

Annabelle

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was so close to all of our Broadway shows and a couple subway stops. Very convenient! The hotel itself was fairly bare bones, but we didn't mind that for the price and the location. We could have used hotter water in the showers, though!
Bodde här 4 nätter i april 2024
Svar från Customer Service 25 apr. 2024
Annabelle, thank you for sharing your experience at OYO Hotel Times Square. We're delighted that you found our location to be perfect for your Broadway shows and appreciated the value we offer. Your feedback regarding the shower temperature has also been noted and will be shared with our maintenance team. Your comfort is important to us and we hope to meet all your expectations on your next visit.

6/10 Okej

Joseph

Gillade: Renlighet, personal och service och boendets skick och faciliteter
was better then average , and was quite for most of the time will be going back there again
Bodde här 1 natt i april 2024
Svar från Customer Service 24 apr. 2024
Joseph, it's heartening to know that you found your stay at OYO Hotel Times Square to be better than average and appreciated the peaceful environment. We're equally excited for your return visit, and we aim to surpass your expectations next time around. Safe travels until then!

10/10 Fantastiskt

Kijung

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 4 nätter i april 2024
Svar från Customer Service 21 apr. 2024
Thank you for the excellent rating, Kijung!Our goal is to go above and beyond to ensure our guests have a memorable experience at OYO Hotel Times Square! We look forward to hosting you again soon.

10/10 Fantastiskt

Ivonne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good experience
Bodde här 2 nätter i april 2024
Svar från Customer Service 19 apr. 2024
Ivonne, it's delightful to hear you had a positive encounter at the OYO Hotel Times Square. We're honored to have provided an enjoyable stay and look forward to welcoming you back soon.

4/10 Dåligt

Emmanuel

Gillade: Personal och service
Gillade inte: Renlighet
Rooms are as basic as it could get and cleanliness was lacking.
Bodde här 3 nätter i april 2024
Svar från Customer Service 19 apr. 2024
Emmanuel, we regret to hear that your expectations were not met particularly with regard to the basic nature of your room and the level of tidiness. It's our aim to provide comfortable, clean spaces for all our guests. Your feedback has been noted and we want to assure you that the necessary steps are being taken to address these concerns. We aim towards improvement and your satisfaction in future stays.

6/10 Okej

Aryn

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Needs a facelift. Amenities are lacking- no ice machine, no mini fridge and couldn’t set room temp independently. It was too hot! Rooms are tiny, which was fine as we weren’t in them long but the pictures are deceiving for sure. No view. Our window looked right into another room’s window. Elevator was very slow and tiny - 3 people max. Staff was friendly though and they do store luggage on day of arrival and departure. Could walk to virtually all the major theatres. Half a block from Times Square which was convenient.
Bodde här 4 nätter i april 2024
Svar från Customer Service 18 apr. 2024
Aryn, thank you for your constructive feedback. It's wonderful to hear that our team members made a positive impression and you found the hotel's location convenient for your needs. We understand there were elements of your stay that didn't fully meet your expectations, such as room sizing and certain amenities. Our team continuously strives to enhance our guest experience, and your comments will certainly guide our ongoing improvements. We hope you give us another opportunity in the future to demonstrate our commitment to your comfort.

2/10 Väldigt dåligt

Lia

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Customer Service 19 apr. 2024
Lia, it appears your recent stay didn't meet your expectations. We wish you could share more details about the concerns you faced, as it would have given us an opportunity to address them. Your feedback matters to us as we are working continuously to improve our guest experience. We hope we'll have another chance to serve you better in the future.

10/10 Fantastiskt

Suzy

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Right at TIME SQUARE!
Bodde här 3 nätter i mars 2024
Svar från Customer Service 2 maj 2024
Suzy, we are thrilled that you appreciated OYO Hotel Times Square's prime location. We hope to welcome you back again soon for another memorable stay.

8/10 Bra

Namrata

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i april 2024
Svar från Customer Service 12 apr. 2024
Namrata, it's great to see a four-star rating for OYO Hotel Times Square. We're glad your stay with us was satisfactory, and we strive to make the next one even better. Thank you for choosing us, and we look forward to welcoming you back.

10/10 Fantastiskt

Chloe

Reste med familjen
Gillade: Bekvämligheter
Staff was so friendly. Room clean and bed comfortable. Would recommend. We parked at the Robo lot a couple of doors down - very convenient. Dunkin’ right across the street. Short walk to the shows.
Bodde här 3 nätter i april 2024
Svar från Customer Service 9 apr. 2024
Chloe, it's great to hear that you found our team members friendly, and your room clean and comfortable at OYO Hotel Times Square. We are thankful for your recommendation and that you found the parking convenient and location suitable. We hope to have the pleasure of serving you again.

4/10 Dåligt

Kadejra

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
It’s okay for last minute ditch wouldn’t stay there again though
Bodde här 1 natt i april 2024
Svar från Customer Service 7 apr. 2024
Kadejra, we appreciate your feedback and acknowledge your views on the last-minute accommodation. We're striving to offer an experience that makes every guest eager to return. Your sentiment will certainly provide valuable insights in areas that may require improvement. Thank you for selecting us during your unexpected circumstances.

10/10 Fantastiskt

Brandon

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Affordable option in the middle of time square. I was very comfortable during my 3 day stay.
Bodde här 3 nätter i mars 2024
Svar från Customer Service 6 apr. 2024
Brandon, we're thrilled to know that you found OYO Hotel Times Square to be an affordable and comfortable option. Your positive feedback is sincerely appreciated and we look forward to hosting your next stay. Safe travels until then.

6/10 Okej

Alma

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Location
Bodde här 6 nätter i mars 2024
Svar från Customer Service 5 apr. 2024
Alma, your brief mention of location suggests it played a role in your experience. We hope there were aspects of your stay that were positive, and any concerns you had are welcomed to help us improve. We strive for a better experience for our guests and appreciate your insights.

2/10 Väldigt dåligt

Donnte

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
I booked the deluxe king suite and it was extremely small!! The bed was very flimsy and the room stink!! I will never recommend this hotel to anyone!!!
Bodde här 3 nätter i mars 2024
Svar från Customer Service 5 apr. 2024
Donnte, we regret to see that your recent stay did not meet expectations. It's unfortunate that you found the size of the suite inadequate and experienced discomfort with the bed's stability. Also, regarding the unpleasant room odor, this is not a usual occurrence at our hotel. We appreciate all feedback and will strive to make the necessary improvements. Thank you for taking the time to share your experience with us.

2/10 Väldigt dåligt

Chivonne

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The shower did not drain and I was standing in 16inches of water in the shower. There was mold in our carpet. The room was NOTHING like the photos online and the manager admitted that was a problem and corporate is aware. Only 5 channels on the tv and no high speed wifi. We checked out the very next day. Horrible hotel and how dare they charge these prices in time square. I will NEVER come back.
Bodde här 3 nätter i mars 2024
Svar från Customer Service 3 apr. 2024
Chivonne, we regret to hear that your stay did not meet your expectations. It's regrettable to learn about your experience particularly about standing water in the shower and perceived discrepancies between online images and actual conditions. Our team members are aware of the comments about the TV channels and Wi-Fi as well and will certainly take them into consideration. It's unfortunate that you chose to check out early, and we look forward to a chance to host you again and deliver a better experience in the future. We know we can do better.

8/10 Bra

Andrea

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
The staff was extremely helpful when checking in and checking out. Love how close and convenient to Times Square it is.
Bodde här 2 nätter i mars 2024
Svar från Customer Service 2 apr. 2024
Andrea, it's splendid hearing your acknowledgment of the helpfulness of our team members at OYO Hotel Times Square. Our proximity to Times Square is indeed a huge benefit and we're glad it made your stay convenient. Looking forward to your return.

4/10 Dåligt

Beth

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The convenience of being in the middle of Times Square is great however it comes with the expense of being in an extremely noisy atmosphere 24/7. The property itself is a bit run down and lack of elevators is a problem much of the time. Would not stay here again.
Bodde här 4 nätter i mars 2024
Svar från Customer Service 2 apr. 2024
Beth, we appreciate you taking the time to share your thoughts with us. Regrettably, the surroundings were livelier than expected and you noted some areas of our hotel that need enhancements. Your feedback regarding accessibility is important and will be shared with our team for future improvements. We're sorry to hear you wouldn't choose our hotel again and hope you may reconsider, giving us an opportunity to provide a more enjoyable stay.

8/10 Bra

Francis

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bon
Bodde här 4 nätter i mars 2024
Svar från Customer Service 2 apr. 2024
Francis, nou kontan tande ou te pase yon bon sejou nan OYO Hotel Times Square. Nou apresye fidbak ou epi nou espere akeyi ou ankò byento. Vwayaj san danje!

10/10 Fantastiskt

Matt

Staff was very friendly and room was better than expected. My only critique is the cleaning staff tried to come into my room twice when I was still there. But other than that, it was wonderful.
Bodde här 1 natt i mars 2024
Svar från Customer Service 2 apr. 2024
Matt, thank you for sharing your experience at the OYO Hotel Times Square. It's always rewarding to hear that our team members were friendly and that our accommodations exceeded expectations. We note your comment about the disturbance and ensure you we are working to implement better communication policies. Your kind words affirm that we're on the right track. We can't wait to have you back for another enjoyable stay.

6/10 Okej

hung

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Nóie at night
Bodde här 2 nätter i mars 2024
Svar från Customer Service 31 mars 2024
Hung, we regret to hear your stay was less peaceful than anticipated. Providing a comfortable environment is critical, therefore, we have well-established processes to address noise disturbances. Please consider us for future visits, as we'd appreciate the chance to provide a more serene stay.

8/10 Bra

Rachael

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Location
Bodde här 7 nätter i mars 2024
Svar från Customer Service 30 mars 2024
Rachael, it's great to hear that you found the OYO Hotel Times Square's location favorable. Our prime location is indeed one of the aspects we're proud of. We'd be thrilled to welcome you back in the future for another pleasing visit.

10/10 Fantastiskt

SRINIVAS

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very decent place and reasonable price closer to TimesSquare.
Svar från Customer Service 30 mars 2024
Srinivas, it's wonderful to hear that you had a great experience at OYO Hotel Times Square. Our team members are thrilled that you found our location convenient and appreciated the affordability. We strive to provide quality accommodations in a prime setting. We can't wait to welcome you back in the near future.

2/10 Väldigt dåligt

Kara

Bodde här 1 natt i mars 2024
Svar från Customer Service 17 apr. 2024
Kara, it's disheartening to learn that your stay didn't meet your expectations. We truly value each guest's experience and it would provide us with valuable insights if we could understand better the areas you felt we could work on. We're committed to better our services for the satisfaction of our guests. Please consider giving us another chance to turn your experience around next time.

6/10 Okej

Debrah

Reste i grupp
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
I like that it was near Time Square and very convenient to entertainment and Broadway. The only thing I didn’t like, the elevators were too small.
Bodde här 4 nätter i mars 2024
Svar från Customer Service 29 mars 2024
Debrah, it's great to read that you enjoyed the prime location, close to Times Square and Broadway. We're sorry to hear about any inconvenience you faced due to the size of our elevators. Your feedback is valuable in our constant endeavor to improve the guest experience. We hope to have the opportunity to serve your lodging needs better in the future.

8/10 Bra

Andrew

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Location was great, pricing was on par with other locals. Bed frame was extremely noisy, TV wouldn't stay on and wouldn't play any sound. Elevators were extremely small and very slow moving. All in all wasn't horrible.
Bodde här 5 nätter i mars 2024
Svar från Customer Service 29 mars 2024
Andrew, we're glad to know you appreciated OYO Hotel Times Square's superb location and competitive pricing. We do regret any discomfort experienced due to the bed frame noise and TV inconsistency, and understand waiting for the elevators may have been inconvenient. We will take your feedback into consideration as we continually strive to enhance our guest experience. Despite these hiccups, we're pleased to read your experience was not entirely negative. We hope to welcome you back for an improved stay in the future.

4/10 Dåligt

Desiree

Reste med familj och småbarn
Gillade inte: Personal och service och boendets skick och faciliteter
There was no refrigerator nor a microwave in the room.
Bodde här 1 natt i mars 2024
Svar från Customer Service 26 mars 2024
Desiree, your feedback is important to us. We realize not having certain amenities may have impacted your stay. We do strive to provide a comfortable environment for our guests, and we regret if your experience fell short. We hope you'll allow us an opportunity to better serve you in the future.

10/10 Fantastiskt

hung

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i mars 2024
Svar från Customer Service 26 mars 2024
Hung, thank you for sharing your satisfaction with your stay at OYO Hotel Times Square. We're thrilled to hear you had a good experience, and we hope to welcome you back soon.

10/10 Fantastiskt

JENNIFER, SAN PEDRO SULA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome place. We really enjoyed our stay.
Bodde här 5 nätter i mars 2024
Svar från Customer Service 22 mars 2024
Jennifer, we are thrilled to hear that you had a memorable experience at OYO Hotel Times Square. We pride ourselves on crafting enjoyable stays for our valued guests like you. Look forward to welcoming you back for more enjoyable experiences.

2/10 Väldigt dåligt

Monique, Buffalo

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was too small the bathroom was to small the bed was small me and my husband was very uncomfortable went to the manager and they did nothing
Bodde här 2 nätter i mars 2024
Svar från Customer Service 21 mars 2024
Monique, it is regrettable to hear about your discomfort due to the room and bathroom size. Our mission is to ensure that all guests leave with positive experiences, and we're sorry we did not meet your expectations in this case. Issues shared with the management should always be addressed, we'll ensure to have related discussions to avoid any future reoccurrences of your experiences. Your feedback is valuable and we appreciate you bringing this to our attention.

2/10 Väldigt dåligt

Liliana

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Customer Service 20 mars 2024
Thank you for sharing your feedback, Liliana.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

6/10 Okej

Harut

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 5 nätter i mars 2024
Svar från Customer Service 18 mars 2024
Harut, thank you for taking the time to rate your stay with us. We notice that there is ample room for improvement. Your feedback is valuable to us and we hope to provide you with a better experience on your next visit.

6/10 Okej

Rodesia

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Cheap furniture, nasty, dirty carpet, freezing, air doesn’t work
Bodde här 3 nätter i mars 2024
Svar från Customer Service 16 mars 2024
Rodesia, thank you for your honest review. We regret to hear your experience with the room's amenities wasn't as expected. We strive to maintain high standards in cleanliness and comfort across all areas. Your feedback has been noted and shared with our team to review and address accordingly. We hope for an opportunity to serve you again and deliver a better experience.

10/10 Fantastiskt

Faiza

Bodde här 6 nätter i mars 2024
Svar från Customer Service 1 maj 2024
Faiza, your perfect score means the world to us at OYO Hotel Times Square. We're delighted you had a marvelous experience and can't wait to welcome you again. Thank you for choosing us.

10/10 Fantastiskt

Hailey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Customer Service 17 mars 2024
Hailey, it's great to hear that your stay at OYO Hotel Times Square met your expectations. We appreciate your rating and hope to see you again on your next visit to Times Square. Thank you for choosing us!

10/10 Fantastiskt

Nadwa

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Customer Service 19 mars 2024
Nadwa, thank you for choosing the OYO Hotel Times Square and for providing a rating. We're pleased to hear you had a satisfactory stay with us. We look forward to hosting you again in the future.

8/10 Bra

Sophia

Reste i grupp, Reste med sin partner
Gillade: Renlighet och personal och service
Service was great. The man at the concierge was fabulous and had excellent recommendations! The rooms were small, several bathroom fixtures were broken, and there were some stained towels. Location is extremely close to Times Square, not quiet, and there was also construction going on during our stay.
Bodde här 3 nätter i mars 2024
Svar från Customer Service 11 mars 2024
Sophia, it's nice to hear you had a wonderful experience with our concierge at OYO Hotel Times Square and appreciated his recommendations. We're also delighted that our proximity to Times Square met your expectations. However, we understand that having a few issues with your room and some noise from nearby construction may have inconvenienced your stay. We assure you that all guest concerns are important to us and we have noted yours for further improvement. Our team members strive to maintain pristine rooms and satisfactory services, and your feedback will help us achieve this goal. We hope you'll choose us again in the future.

8/10 Bra

Wilfredo

Reste med sin partner
Gillade: Renlighet och personal och service
The construction in front of building. And the false statement that parking was in the same location. It was blocks away
Bodde här 1 natt i mars 2024
Svar från Customer Service 10 mars 2024
Wilfredo, it's good to hear from you and understand your concerns. We apologize for any inconvenience the nearby construction may have caused during your stay. With regards to the parking, we'd like to clarify that the description meant the vicinity of the OYO Hotel Times Square, not the exact location. We will endeavor to make this clearer in our communications. We appreciate your understanding and valuable feedback.

10/10 Fantastiskt

Daymi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Near everything
Bodde här 3 nätter i mars 2024
Svar från Customer Service 6 mars 2024
Daymi, it's great to hear that you appreciated the prime location of OYO Hotel Times Square. Our proximity to remarkable sights and attractions truly does make it easier for guests to explore the city. We hope to welcome you back soon for an equally convenient stay.