Thank you for taking the time to share your recent experience with us. We genuinely value your loyalty as a repeat guest and appreciate your candid feedback.We apologize for the maintenance issues you encountered during your stay, including loose electrical outlets and the malfunctioning air conditioning. Please know that we are addressing these concerns promptly to enhance the overall quality of our accommodations.Your feedback about the check-in process is duly noted, and we will reassess our procedures to ensure clarity and efficiency.We understand your concerns regarding the perceived value for the price paid, and we are committed to making improvements. Your satisfaction is of utmost importance to us, and we hope to have the opportunity to welcome you back for a more positive experience.Should you have additional details or suggestions to share, please feel free to reach out. We appreciate your continued support and look forward to regaining your trust.Warm regards,Eden JamesPUBLIC Team

Anna,Thank you for taking the time to share your fantastic 10/10 review! We're thrilled to hear that you had a wonderful experience at PUBLIC.Your positive feedback is truly appreciated, and we're delighted to have contributed to your satisfaction. If there's anything specific that stood out to you or any suggestions you have for us, please feel free to share. We look forward to the pleasure of welcoming you back for another outstanding stay.Thank you for choosing PUBLIC!Best regards,PUBLIC Management Team

Cecilia, Thank you for your feedback and thank you so much for taking the time to review us, it means a lot!

Thank you Stefan, we appriciate your feedback!

Thank you so much for your stellar review!

Thank you so much for your review! We appriciate your feedback!

Hey Karl, We noticed your low rating and would love to connect to see what issues, if any, you encountered with us at PUBLIC. We hope to hear from you.

Thanks so much for the ten out of ten Alexander! We are so happy to know you've enjoyed your stay with us and we hope to welcome you back again soon!

Thanks so much for taking the time to share! We are sorry for delays in our housekeeping services and we will be sure to investigate this further. We appreciate the feedback and hope we will be able to welcome you back for another visit again soon!

Thanks so much for the 10 out of 10 rating! We are happy to know that you've enjoyed your time with us and we hope to welcome you back again soon!

Thanks so much for the 10 out of 10 rating! We are happy to know that you've enjoyed all that PUBLIC has to offer. We do hope to welcome you back again soon!

Thank you so much for sharing your experience with us Magnus! We are glad to know we were able to help ease your check-in process a little bit, and we do apologize for that delay in the first place! We hope we can welcome you back again some time soon!

Thank you so much for the great rating Josefine! We are so happy to know you've enjoyed your stay at PUBLIC! We hope to welcome you back again!

Thank you so much for the awesome rating Stina! We are thrilled to know that you've enjoyed your stay and we hope to welcome you back again soon!

Hi David! We are so glad to hear that you've enjoyed your stay with us! We hope to welcome you back again soon!

I am so sorry to see that you did not enjoy your stay with us Isak. We would love to receive a little more feedback of your experience so we could help. Please feel free to reach out to us through the message center and we will be sure to follow up with you. We hope to have the opportunity to welcome you back for a better experience!

Thank you for taking the time to rate us, Hanna! We are glad you've enjoyed your stay with us and we hope to welcome you back soon!

Thank you for this rating. We hope to have the opportunity to welcome you back again for a 10/10 experience! Kira Drumm Director of PUBLIC Service and Experience

Hi Daniel, thank you for this great review! We hope to have the opportunity to welcome you back again soon. Kira Drumm Director of Service Excellence

Hi Kirubel, thank you for this great review and amazing photos from your stay with us. We appreciate you sharing your experience. We look forward to welcoming you back! Kira Drumm Director of Service Excellence

Thank you for this amazing review! Kira Drumm Director of Service Excellence

Hi Elisabeth! Thank you for taking the time to rate us. We are happy to see you had an overall good stay with us. We hope to have the opportunity to welcome you back again soon, this time for a 10/10 experience! Kira Drumm Director of Service Excellence

Hi Lisa, thank you for this great rating! I hope you come back and stay with us again soon. Kira Drumm Director of Service Excellence

I'm thrilled to hear you had such a fantastic stay! It sounds like you really made the most of your time here, enjoying both the tranquility of our location and the vibrant surroundings of the city. It's wonderful to know you found our amenities like the free yoga in the sky and responsive room service to your liking. We can't wait to welcome you back for another relaxing experience

Thanks for sharing your feedback! We're glad to hear that you found our rooms comfortable, albeit on the smaller side. It's great to know that you were able to find respite in our cozy accommodations after your bustling adventures in NYC. If there's anything specific you think we could improve upon for your next visit, feel free to let us know. We're always looking for ways to enhance our guests' experiences.

Hello unfortunately we did not receive a response. We look forward to your feedback.

Hi Kevin - Thank you for the amazing feedback! We are happy to hear you had a great stay with us. We look forward to your next arrival!

Thank you for your feedback Gregory! We're happy to hear that you had a good stay. We look forward to your next arrival!

Thank you for your feedback! We appreciate your kind words about the design and amenities. We've emailed you to address the issues you encountered during your stay. We would love an opportunity to make it up to you.

Thank you for taking the time to share your feedback! We're thrilled to hear that you enjoyed your stay overall. Your satisfaction is our priority, so we'll definitely look into the aspects that fell short and work on improving them for an even better experience next time. If it's not too much trouble, please let us know where we can improve. We hope to welcome you back soon for a 5-star stay!

We greatly appreciate your glowing review! It's wonderful to hear that you had such a positive experience at our hotel. Our team works hard to create a memorable and enjoyable stay for all our guests, and we're delighted that you found everything to your satisfaction. Thank you for choosing to stay with us, and we look forward to welcoming you back for another exceptional stay in the future!

Thank you for taking the time to share your feedback! We're thrilled to hear that you had a five-star experience during your stay at our hotel. Providing excellent service and ensuring our guests have a comfortable and enjoyable stay is what we strive for every day. We're delighted that we could exceed your expectations, and we hope to have the pleasure of hosting you again soon for another outstanding stay!

I'm thrilled to hear you had such a wonderful experience! It's always a delight when the staff go above and beyond to make your stay enjoyable. If you need any more recommendations or assistance, feel free to ask!

It sounds like you had an absolutely enchanting experience at Public! It's fantastic to hear that the ambiance, drinks, rooms, and grounds all contributed to creating a sultry vibe. And having attentive staff like Dante and Jessie at the front desk truly makes all the difference in ensuring a memorable and enjoyable weekend. It's clear that Public has left a lasting impression on you, and I'm sure they'll be thrilled to welcome you back every time you visit the city!

I appreciate your feedback and I'm glad to hear you enjoyed the amenities and activities during your stay. Your comments about the luggage storage system and overall service level are duly noted. We're constantly striving to enhance our guest experience, and your insights are invaluable in this process. Rest assured, we'll be addressing these concerns to ensure a more seamless and accommodating stay for all our guests in the future. We hope to have the opportunity to welcome you back and provide you with an even better experience next time.

We're truly grateful for your glowing review! It's fantastic to know that you had a wonderful experience during your time with us. Creating memorable and enjoyable stays for our guests is what motivates us, and we're thrilled that we succeeded in providing you with a five-star experience. Thank you for choosing our hotel, and we eagerly anticipate the opportunity to welcome you back for another exceptional stay in the future!

We're absolutely thrilled to receive your glowing five-star review! It's incredibly rewarding to know that we were able to make your stay with us truly exceptional. Our team works hard to ensure every guest has a wonderful experience, and we're delighted that we succeeded with you. Thank you for choosing our hotel, and we look forward to the opportunity to welcome you back for another fantastic stay in the future!

We're truly honored by your glowing five-star review! It's fantastic to hear that you found our property beautiful and our staff amazing. Providing a serene and welcoming environment, coupled with exceptional service, is what we aim for. Your kind words serve as tremendous encouragement for our team. Thank you for acknowledging our efforts, and we can't wait to welcome you back to our lovely property and to continue providing you with exceptional service during your future stays!

Dear Aleta Scott,Thank you for selecting Public. We deeply regret to learn that your experience did not align with your expectations. Please note that our robes are readily available upon request, and we also offer bath towels in our Essentials closet, which are likewise available upon request.Could we kindly inquire whether you sought additional items during your stay? Moreover, were your towels refreshed during room servicing? Your feedback is invaluable in ensuring that we continuously enhance our guests' experiences. Please do not hesitate to inform us of any further details.